Senior Associate - Scrum Master

Location Designation: Hybrid - 3 days per week 

The Scrum Master is responsible for supporting AI & Data project teams from ideation through production implementation and business success. This role applies Agile principles and leverages the Scrum framework to organize, define, measure, and accelerate delivery. The Project Manager helps teams eliminate or mitigate challenges that impede progress and ensures work moves efficiently from concept to value realization.

This position sits within the AI & Data PMO (AIDPMO) and collaborates closely with value stream technology teams, business stakeholders, product owners, AI product teams, data science teams, governance, MLOps, and other technology partners to deliver impactful results.

What You’ll Do:

• Lead multiple strategic initiatives within the AI & Data team to deliver high-quality, high-value outcomes for business stakeholders

• Champion and drive the Agile mindset, fostering a culture that embraces Agile values, principles, and practices

• Drive adoption of Agile delivery approaches and ensure consistency across teams

• Facilitate project activities as a trusted voice of reason and authority, while enabling teams to self-organize and innovate

• Bring visibility to team progress, impediments, risks, and key metrics

• Remove or mitigate delivery impediments and escalate issues as needed to secure stakeholder support

• Collaborate with cross-functional teams to refine backlogs, plan sprints/iterations, and ensure on-time, quality deliverables

• Enforce project delivery governance processes and act as a gatekeeper to ensure adherence to PMO frameworks and gating milestones

• Monitor sprint execution, track burndowns, and optimize team velocity

• Develop and manage comprehensive project artifacts, including charters, interdependency maps, status reports, and RAID (Risks, Actions, Issues, Decisions) logs

• Communicate status and progress to stakeholders through clear, timely reporting

• Partner with technology teams to oversee implementations and coordinate deliverables, including participation in Program Increment (PI) planning sessions

• Track resource utilization, budgets, and expenses as needed

• Support and champion process and tool improvements to enhance PMO maturity and project management capabilities

What You’ll Bring:

• Strong command of Scrum, Scaled Agile Framework (SAFe), and Agile values and principles

• Analytical mindset with the ability to collaborate with technical experts including data scientists, engineers, and IT professionals

• Excellent organizational, communication, and problem-solving skills

• Collaborative and trusted relationship-builder across functions and teams

• Self-motivated with strong initiative and a continuous learning mindset

• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Teams, Project) and advanced JIRA skills

• Strong analytical skills, independent thinking, and sound judgment

• Proven ability to influence and lead cross-functional teams to achieve project goals within defined timelines

Qualifications

• Minimum 2+ years of experience working in an Agile environment

• At least 2+ years of data-related project or program management experience, preferably in Life, Health, or P&C insurance

• Proven ability to lead cross-functional teams in a matrixed environment to meet project goals and delivery timelines

• CSM, SSM, or PSM certification required

• CSP, SASM, SPS, or other advanced Agile certifications preferred

• PMP certification preferred

• Bachelor’s degree in a technical or quantitative discipline

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Pay Transparency

Salary Range: $121,000-$160,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 92955