Senior Associate - Sr. Quality Test Engineer

Location Designation: Hybrid - 3 days per month 

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

We are seeking an experienced and driven Sr. Quality Test Engineer to join our dynamic team. This role is ideal for someone passionate about delivering high-quality software solutions through efficient QA strategies, automation, and collaboration. You will play a critical role in defining quality standards, leading test efforts across projects, and ensuring smooth and timely delivery of enterprise-level applications.
 

What You’ll Do:
• Manage QA efforts across multiple projects with cross-functional teams.
• Define and promote best practices in software testing and quality assurance.
• Plan, design, and execute test strategies including functional, regression, system integration, load, and performance testing.
• Write, maintain, and execute automated test scripts using tools such as Selenium, MABL, or similar.
• Review and validate test coverage and test results to ensure quality delivery.
• Collaborate with developers, product owners, and business stakeholders to ensure requirements are met.
• Support and coordinate User Acceptance Testing (UAT) with business users.
• Troubleshoot issues, conduct root cause analysis, and maintain defect logs.
• Continuously improve testing strategies through automation, process enhancements, and emerging testing methodologies.
• Provide technical leadership, mentorship, and share knowledge across QA and development teams.

What You’ll Bring:
• Expertise in test automation frameworks (e.g., Selenium/WebDriver, MABL, BDD/TDD).
• Hands-on experience with test management tools (e.g., JIRA, PractiTest).
• Strong knowledge of API testing tools like Postman, SOAP UI, etc.
• Proficient in developing and executing test cases in both open-source and proprietary frameworks.
• Familiarity with cloud, mainframe, distributed, and highly integrated systems.
• Solid understanding of Agile, Kanban, and Iterative methodologies.
• Skills and experience with relational databases (e.g.SQL,  SOQL, MySQL, PostgreSQL) for data validation and querying.

Preferred Qualifications / Requirements
• Bachelor’s degree in computer science or a related field.
• 5–7 years of experience in software testing or technology support roles.
• Proven ability to manage QA processes in a multi-project environment.
• Experience in Life Insurance, Annuity, and/or Wealth Management industries is a strong plus.
• Experience working with Salesforce and/or CRM systems is advantageous.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated leadership in test planning, execution, and continuous improvement.
• Experience in facilitating Root Cause Analysis and retrospective sessions.
• Effective communication and collaboration skills within cross-functional teams.
• Industry-standard QA or Cloud-related certifications (e.g., ISTQB, AWS Certified Cloud Practitioner, Azure Fundamentals) are an added advantage

#LI-TL2

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Pay Transparency

Salary Range:  $85,000-$145,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91846