Senior BI Tester & Quality Assurance Analyst


Date: Jan 6, 2021

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our FoundationIt all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


Our Service Insights team seeks a BI tester who can test, document, troubleshoot and prepare our dashboards for launch.  The successful candidate will have a creative, innovative approach to his or her work and will never shy away from offering frank observations and recommendations.  We're looking for a highly organized, methodical professional with the experience necessary to take our dashboards to the next level in terms of value, security and accuracy.


General Description:

  • Data validation
    • Validate the data is extracted correctly at different levels and visualized properly
    • Validate all calculations and aggregation logic is correct
    • Check all alerting rules and conditional formatting rules work properly
    • Test for different kinds of data (e.g. negative values, null values, zero values, special characters)
  • Verify Searching, Sorting, Filtering and Paging are set-up correctly
  • Validate navigation is functioning as designed
  • Ensure scalability within the dashboard to enable future changes
  • Perform UI testing
  • Perform usability testing
    • Check Tooltips are present wherever needed
    • Title, subtitle and other information convey clearly what data is in the chart or graph
    • Scroll bars are used where appropriate
  • Performance testing - are the queries efficient?
  • Security/ Access restriction testing
  • Regression testing
  • Training customers on new and existing dashboards


General Requirements:

  • Bachelor's degree, required
  • 3+ years of testing and quality assurance experience, required
  • Knowledge of data quality checks, required
  • Experience with Tableau, required
  • Experience testing real-time data, nice to have
  • Experience in testing business intelligence applications, required
  • Strong knowledge in SQL to write complex queries to verify data, required
  • Understanding data migration, nice to have
  • Knowledge of the QA process and structure testing methodologies, required
  • Experience with automation and regression testing
  • Strong problem-solving capabilities
  • Familiarity with Hadoop or data wrangling tools, preferred
  • New York Life business/ system or insurance industry knowledge, strongly preferred
  • Prior training experience, nice to have





Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.




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Job Requisition ID: 82998 

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