Senior Compliance Associate


Date: Feb 11, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of




The Audits and Exams team is responsible for ensuring that the Service Organization's policies and procedures are aligned with applicable regulatory and compliance requirements.  In addition to assisting with the implementation of new regulatory requirements, the team is also responsible for monitoring the Service Organization's continued adherence to established regulatory requirements.  Working under the direction of the Audits and Exams CVP, the Senior Compliance Specialist is responsible for coordinating and overseeing the collection of a wide variety of information that is requested in conjunction with the various internal and external audits that the Insurance Group Service Organization participates in.  These inquiries include those received from CAD, FINRA, PWC as well as the various state Departments of Insurance. This individual is also responsible for coordinating the Regulatory Review Process within the Service Organization. These responsibilities include monitoring a variety of industry publications and web-sites to identify both pending as well as recently adopted regulations that have the potential to impact the Service Organization's operations. Individuals within this position are expected to possess a comprehensive knowledge of insurance and investment products as well as internal NYL processes that can be applied to the development of processes used to satisfy new regulatory requirements in a cost effective and customer focused manner. The Senior Compliance Specialist also provides guidance to more junior team members and serves as the Service Organization's primary contact with the Office of General Counsel for Market Conduct exams and other inquires.


Major Responsibilities:

  • Identifying the issuance of new state regulations that directly impact the Service Organization
  • Monitoring both the American Council of Life Insurers and State Insurance Department web-sites to identify newly proposed regulatory enactments, determining the regulations scope and impact to the Service Organization
  • Working directly with the applicable business area(s) and the Office of Government Affairs to ensure relevant information is communicated to the state prior to adoption and ongoing monitoring of the department's adherence to new regulations.
  • Coordinate the Service Organizations participation in Market Conduct exams including: working directly with the Office of General Council to ensure examination requests are fulfilled in a timely and accurate manner, educating and explaining service administration processes and protocol, working with counterparts throughout NYL to ensure consistency among responses and responding to examination inquiries.
  • Provide guidance to managers throughout the department on questions related to new and existing regulatory requirements.
  • Serve in a project management capacity to oversee the implementation of significant new regulatory enactments. These responsibilities include the coordination of efforts between multiple areas within the company including: Technology, Office of General Council, Office of Government Affairs, Corporate Compliance and the Service Operation.
  • Coordinate departmental remediation efforts as they relate to exam findings.
  • Track the status of outstanding information requests and distribute weekly and monthly communications to Service Organization management on current market conduct watch list items.



  • Bachelor’s Degree preferred
  • FINRA Series 6 or 7 license preferred
  • Business knowledge and acumen
  • At least 5+ years of experience in a senior position as a compliance professional at an insurance company
  • Advanced knowledge of state insurance laws, including the market conduct examination process
  • Experience interfacing with state or federal regulators
  • Ability to make decisions, use independent judgement, establish priorities and work effectively on multiple initiatives concurrently while maintaining strict attention to detail
  • Capacity to consider, process, and filter substantial amounts of complex information quickly and identify appropriate actions in a fast-paced environment
  • Effective communication skills, work ethic, as well as a high level of personal integrity and accountability
  • Ability to work across the enterprise and present complex matters to senior business leaders
  • Demonstrates the ability to use sound judgement and discretion regarding confidential information









Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.




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