Senior Paralegal Specialist


Date: Apr 30, 2021

Location: New York, NY, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




New York Life Insurance Company, a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States* and one of the largest life insurers in the world. New York Life has the highest possible financial strength ratings currently awarded to any life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+)**


Headquartered in New York City, New York Life’s family of companies offers life insurance, retirement income, investments and long-term care insurance. New York Life Investments*** provides institutional asset management and retirement plan services. Other New York Life affiliates provide an array of securities products and services, as well as retail mutual funds. Please visit New York Life’s website at for more information.


This position is in New York Life's Office of the General Counsel, located in Manhattan, NY, with the opportunity to work in New York Life’s White Plains, NY office.  The role will collaborate in resolving claims and service matters related to the Company’s life insurance and annuities products.




  • Review state laws concerning the requirements, rights and duties of fiduciaries under powers of attorney, guardianships, trusts and estates
  • Evaluate claims and service issues for life insurance policies and annuities involving the Uniform Transfers to Minors Act, divorce decrees, revocations and disclaimers
  • Analyze fact patters and discuss options for resolution with business partners, policy owners and attorneys
  • Develop a detailed understanding of the claims process for life insurance, annuity, long-term care and disability products, and the service processes for administering those products and handling client requests
  • Interact with various business departments, and attend meetings on behalf of the Office of the General Counsel
  • Assist with legal research related to insurance matters
  • Assist with policy owner complaint resolution

During calendar year 2021, employees of Group Benefit Solutions can be considered for open positions within Group Benefit Solutions only. Applications from Group Benefit Solutions employees for open positions within other New York Life businesses are unable to be considered.

Job Requirements

Required Skills:

  • College degree required
  • Ability to establish and maintain effective partnerships with other business departments
  • Ability to multi-task and prioritize assignments while delivering consistent, quality work-product in a timely manner
  • Highly organized with strong attention to detail
  • Strong work ethic and ability to self-start
  • Team-oriented with flexible and collaborative attitude
    Preferred Skills:
  • 2-4 years’ experience in insurance and/or trusts and estates law, or equivalent experience supporting an insurance service or claims operation in compliance matters, complaints, appeals or quality assurance
  • Ability to work with limited supervision and seek guidance when necessary
  • Excellent verbal and written communication skills
  • Strong research and problem-solving skills
  • Ability to adapt to changes in the work environment
  • Strong computer skills including latest versions of MS Office Suite, NILS and Westlaw




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83548




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