Senior Associate - Tech Product Analyst


Posting Date: Jun 3, 2024

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid - 3 days per month 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.




Job Title: Technical Product Analyst




Company Introduction                                                 

New York Life Insurance Company (“New York Life” or “the company”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states. New York Life is one of the most financially strong and highly capitalized insurers in the business. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+. (Source: Individual Third-Party Ratings Report as of 8/11/15). Financial strength, integrity, and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for 179 years.


Job Description

We are looking for a technically savvy individual with a product mindset to help us continue to grow and launch new features and services. Technical Product Analyst is a hands-on role where you will have to analyze high level business requirements and translate them into technical specifications for our engineering team. In this role, you will work closely with business unit product managers, engineering, architects, user experience, and cross-functional counterparts to develop high-level requirements that enable high quality products that delight our customers.


The candidate must be comfortable managing multiple products along with technical team. The candidate should be able to facilitate brainstorming of innovative ideas to implement cutting edge business solutions. The ideal candidate should be a passionate self-starter able to navigate through a startup-like culture.


If you have strong analytical skills, a curious mindset, and a strong desire to create a career in product management, come talk to us. You will get a chance to work with some of the brightest payment professionals and take your career to new heights. We have a start-up mentality, take smart risks, solve important problems, and adapt and iterate quickly. We are looking for someone who is passionate about building new products space and to join a team that is made stronger through innovation and collaboration.


Duties & Responsibilities

  • Collaborate with business on product roadmap, discovery and scoping of features, user designs; document product requirements, business rules/logic, define acceptance criteria; Resolve product questions.
  • Work with the business team and key stakeholders to define scope updating existing product features and implementing new product features.
  • Work with business product managers to understand the high-level business requirements.
  • Responsible for delivering the product against business requirements.
  • Be hands-on with describing business rules as technical artifacts using internal tools.
  • Be the “pseudo” product owner for the scrum teams driving project execution.
  • Highly execution focused by working in conjunction with various counterparts.
  • Be the primary liaison between other business units, BU product managers, engineering and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Work with the product design team to understand product feasibility and features and analyze and clarify product requirements.
  • Work with the quality assurance team to ensure that the delivered system is properly tested and meets the product requirements.
  • Closely work with technical team to align their development with business needs.
  • Ensure the user experience, responsiveness, and functionalities of applications.
  • Participate as a team member in planning the individual product features and their development lifecycles.
  • Research and identify best practices both from a business & product perspective.

Basic Qualifications

  • 4+ years of work experience with a bachelor’s degree or an advanced degree (e.g., Masters, MBA)
  • Demonstrated quantitative and qualitative reasoning skills through prior projects.
  • Demonstrated expertise in MS Office products (Word, Excel, PowerPoint; Visio and MS Project preferred)
  • Prior experience as a business analyst or system analyst is a huge plus.
  • Must have excellent written and verbal communication skills to articulate business opportunities and customer problems.
  • Experience in core product management disciplines including but not limited to scope, schedule, budget, quality, along with risk and critical path management.


Preferred / Desired Skills

  • Proven track record of building software solutions in the cloud and a basic understanding of cloud computing best practices and a consideration for scale, efficiency and performance.
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Experience in implementing Insurance solutions.
  • Experience using Atlassian tool sets: Jira, Confluence.
  • Experience with Test Driven Development methodology.





Salary range: $105,000-$160,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 90019




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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