Senior Associate, Technology Internal Communications Business Partner


Date: Sep 23, 2022

Location: New York, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



New York Life’s Corporate Communications department is seeking an Internal Communications Business Partner to serve our Technology organization. In this role, you will create and execute strategic internal communications plans that will drive employee engagement and achievement of business goals. The ideal candidate for this role is client-oriented and strategically minded with strong interpersonal and writing skills.


As a Communications Business Partner, you will:

  • Consider the business area you serve as a client. With that mindset, create strategic communications plans that help Technology achieve short- and long-term results and promote a shared responsibility for results among employees.
  • Provide counsel to the organization on communications best practices, including how to galvanize employees to champion new initiatives, adopt new processes, work differently, or adjust to change.
  • Build trust with business leaders and provide guidance on messaging, speaking/presentation, and leadership presence.
  • Collaborate across the New York Life enterprise, building relationships with partners in External Communications, Human Resources, Marketing, Branding, Compliance, and Finance, among others, to make insightful recommendations to your client and execute your strategic plans effectively.
  • Create strategies that use a wide-range of vehicles for communication, including online, social media, print, in-person and virtual meetings and events, and video.
  • Work collaboratively with Corporate Communications colleagues, sharing insights and tactics, learning from others, and coordinating efforts across the company’s multiple business areas.
  • Ensure consistency of messaging across the business area you serve and the corporate enterprise, adhering to brand guidelines and the corporate style.
  • Measure the success of your strategies, delivering insights to your clients and to Corporate Communications on what constitutes effective internal communications.
  • Execute with excellence, creating thoughtful project plans and delivering work on time and on budget.


Required qualifications

  • Undergraduate degree in related field
  • 7+ years of communications experience (employee communications, external/public relations, or marketing communications)
  • Experience in Technology preferred, whether in a start-up environment or corporate setting
  • Excellent writing and editing skills, with the ability to translate complex technological concepts, tools, and platforms into language that resonates with nonexperts
  • Demonstrated experience creating content for email, online, in-person and virtual meetings, and print to support strategic communications
  • Strong project management skills
  • Ability to interact with and influence all levels of employees across an organization
  • Ability to manage multiple tasks simultaneously, meet tight deadlines, and work under pressure
  • Collaborative team player with successful experience leading cross-functional projects


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 86414




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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