Vice President, Strategic Businesses Communications


Posting Date: Mar 28, 2024

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid - 3 days per week 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Job Summary


We are seeking a Vice President of Strategic Business Communications to join our team.


Reporting to the Chief Communications Officer (CCO), the Vice President of Strategic Businesses Communications will work closely with the CCO to develop and execute proactive integrated internal and external communications strategies, messages and programs that contribute to the success of New York Life’s Strategic Businesses.


This role supports the Executive Vice President and Head of Strategic Businesses (SBs). The SBs account for approximately 50% of the company’s earnings and include about half of its employees, in businesses such as New York Life Group Benefit Solutions, Group Membership Association Division, Institutional Annuities, Institutional Life, New York Life Direct, New York Life Investment Management, and Seguros Monterrey.


Role Responsibilities:

  • Develop and implement an overarching communications strategy, and integrated programs, that enable business objectives for New York Life’s SBs.
  • Build strong, collaborative relationships with SB senior leadership, earning the role of trusted advisor to senior leaders.
  • Establish and execute a compelling and cohesive SB narrative that is consistently articulated across internal and external audiences.
  • Lead the day-to-day operations of the SB communications team, with the ability to drive flawless execution, pivot as needed, and provide leadership as a “player/coach.”
  • Create and implement proactive PR programs to favorably position the SBs and SB leaders with the trade, business and financial press.
  • In close partnership with the SB Head of HR, develop an internal communications strategy to deliver modern and scalable employee experiences and programs that engage staff.
  • Establish objectives and key results (OKRs) and a reporting program to regularly measure the impact of internal and external communications programs and initiatives.
  • Collaborate with leaders across the SB, Corporate Communications and New York Life in support of enterprise objectives.
  • Support corporate culture change initiatives internally and externally.
  • Serve as a senior-level spokesperson for the company to the media and external audiences.


Required Qualifications

  • 20+ years of experience managing internal and external communications, most of which are in the financial services industry.
  • Exceptional track record of developing and implementing successful corporate communication strategies.
  • Expert client relationship manager, with experience providing advice and counsel to senior stakeholders.
  • Demonstrated leadership, achievement, and excellence in a world-class organization.
  • Collaborative team player with successful experience leading cross-functional teams and projects.
  • Ability to navigate a complex organization and operate within ambiguity is a must.
  • Experience with change management and culture change initiatives.
  • Proven track record managing people and developing effective teams.
  • Excellent organizational skills with strong attention to detail.
  • Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
  • Strategic thinker with excellent writing, listening, presentation and communications skills. 
  • Bachelor’s degree in Communications, English, Journalism or related field.



Salary range: $225,000 - $275,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 89984




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Nearest Secondary Market: New York City

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