Business Analyst - Illustrations

Location Designation: Hybrid - 3 days per week 

This position could be based in the following alternate locations: Kansas City, MO (Missouri); New York, NY (New York); Tampa, FL (Florida)
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This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. 

The Institutional Life Technology organization is seeking a highly talented, driven insurance technology professional to join our dynamic, high-performing team focused on modernizing, supporting, and transforming our Sales Illustration capabilities that support our Institutional Life Insurance business.

Role Overview:

The Business Analyst is a critical role in our Technology organization supporting our new business and sales process. This position will challenge your strategic, analytic, and team-building skills, and require perseverance to overcome any challenges with delivering complex illustration solutions. It is an excellent opportunity for a highly competent, driven, “team-first” professional to join an organization undergoing a multi-year journey to transform an industry leading business through technology innovation. This position will work as a member of the Institutional Life Technology organization and will report to the Illustrations platform delivery manager. 

What You’ll Do:

• Write functional specifications, user stories and acceptance criteria based in collaboration with the Product Manager, Product Owner and business subject matter experts.
• Translate business requirements from product and business areas into functional/technical and data requirements, where necessary, that can be consumed by either the technology vendor or internal technology teams
• Coordinate and facilitate meetings to identify requirements and specifications. Owns requirement generation and documentation for the assigned project.
• Answer questions and provide clarity to technical team during development of Illustration software
• Provide guidance to User Acceptance Testing teams to ensure optimal test coverage (relying on own knowledge, as well as facilitating conversations with SMEs)
• Conduct QA and User Acceptance testing of the delivered system functionality as needed
• Conduct automated regression testing, and confirm appropriate test coverage
• Provide ongoing production support to end-users and track items through completion
• Assist in grooming a backlog of user stories and open production defects with product owners along with providing input into the appropriate prioritization
• Ensure that QA test cases align with functional requirements and acceptance criteria
• Document test plans and record test results in testing tools (such as PractiTest / JIRA)

What you'll bring:

To be successful in this role, the candidate should have prior education and/or experience within the area of Illustrations software (advanced markets, multi-life solutions, corporate / bank owned life insurance a plus).

The ideal candidate should have the following:

• Bachelor’s degree or equivalent experience in related field
• 5 years plus relevant experience
• Excellent analytical skills in order to examine and evaluate illustration systems for requirements where documentation is unavailable
• Strong, practical knowledge of life insurance, particularly Universal Life (UL) and Variable Universal Life (VUL) product mechanics. 
• Working knowledge of Life Insurance Internal Revenue Code (IRC) 7702, including 7702A
• Working knowledge of compliance regulation applicable to variable and non-variable life illustrations
• Familiarity with various life insurance illustration software packages, multi-life COLI and/or BOLI product lines a plus.
• Experience in the Executive Benefit Market is a plus.
• Ability to clearly communicate with illustration software users and development vendors
• Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Teams)
• Strong excel and spreadsheet skills, understanding formulas/calcs
• Strong writing and verbal skills for recording issues, and creating requirement documentation
• Strong interpersonal skills including the ability to collaborate effectively
• Knowledge of SDLC including the end-to-end technology delivery process is a plus
• Knowledge of SAFe delivery practices and proven experience a plus
• Experience in Agile software development methodologies a plus
• Experience using Agile and QA Tools such as JIRA, Rally, HP ALM, PractiTest a plus
• Passionate about process improvement and proven ability to creatively solve problems
• Ability to research, make inquiries & follow a line of investigation to solve issues and document results
• Active and attentive listening skills
• Ability to function independently with limited direction

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. 

#LI-KH1
#LI-HYBRID 

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Pay Transparency

Salary Range:  $72,500-$125,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 91234