Administrative Specialist

Location Designation: Hybrid - 3 days per week 

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Overview:

The Administrative Specialist will focus their support on maintaining the file room and supporting the task of assembling claim file prints for Group Disability, Life, Accident and Waiver entities of NYL’s Group Benefit Solutions division.

What You’ll Do:

• Obtains files from file room and/or warehouse and scans to claim managers.
• Obtains files and scans to other offices when requested.
• Paper filing to various claim files.
• Uploads documents to various New York Life programs.
• Manages various email boxes.
• Warehouses closed paper files for LAW product line.
  • Boxes up files and prepares them to be shipped to Iron Mountain for storage.
• Reports production numbers.
• Data entry onto Excel spreadsheets.
• Assists with compiling electronic claim files from the computer system and prepares them to be reviewed and forwarded as directed by claim managers.
• Could be back-up to other departments within Admin Team.
• Assigned other duties as necessary by manager.

What You’ll Bring: 

• Experience with Microsoft Office Tools, with a focus on Outlook and Excel.

• Attention to detail.
• Time management.
• Able to work in a fast-paced environment.
• Able to work independently as well as within a team setting.
• Able to lift a minimum of 35 lbs.
• Able to sit/stand for extended periods of time.
• Able to bend and also pull carts and boxes.

Required Skills:

• Bachelor’s in Business, Finance, or MIS

• Strong communication and interpersonal skills
• Proficient in Excel, SQL, BI tools

• Knowledge of investment accounting and reporting
• Experience with AI or data science tools

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Pay Transparency

Salary range: $38,000-$43,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits 

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise 

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Job Requisition ID: 94431 

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