Sr. Specialist - Pittsburgh


Date: Nov 15, 2022

Location: Pittsburgh, PA, US

Company: New York Life Insurance Co

Location Designation: Fully Onsite/Essential Employees 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.






This role requires a high level of professionalism, interacting with internal employees and external clients, vendors, and contractors.  This person in this role will provide support to the CGI management and employee population in Pittsburgh.   A proficiency in MS Office – Outlook, Excel, PowerPoint, and Word are required.  Maintain strict confidentiality in performing duties.



In this position, the candidate will provide technical expertise to all of the Admin staff, the management team, and offshore vendors.  This individual will be required to become proficient in all systems, applications, and work flows of the Admin team and vendors, provide training and audit work product. 

Open and follow IT tickets for the Admin team as required.

Perform testing when new systems are being implemented or current systems upgraded.

Collaborate with technical team members from other offices to ensure Admin team work completion.

Update Admin team spreadsheets and office-wide spreadsheets as needed.

Management special projects as the need arises.

Other administrative duties as assigned.

This is an in-office position.



  • High School Diploma
  • High proficiency in Microsoft office Suite.
  • Excellent written and verbal communication skills
  • Ability to multitask
  • Ability to maintain confidentiality regarding sensitive matters



Functioning broadband (cable/DSL) should meet the following minimum requirements 50mb download/20mb upload speed.



Salary range: $40,000-$50,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


This position is eligible for health and wellness benefits including but not limited to paid vacation, health care insurance and flexible spending accounts, 401K match, and tuition assistance/student loan repayment program.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88188






Nearest Major Market: Pittsburgh

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