Benefits Technology Senior Program Manager

 Job Requisition ID: 90884 

Location Designation: Fully Remote 

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Overview:

Reporting to the Strategic Partnerships Leader, this position will lead and provide oversight and coordination across various projects, products, and other initiatives across the Benefits Technology team.

This individual must exhibit leadership skills such as the ability to partner, lead, influence, and listen.  The ideal candidate is results driven, able to learn quickly, and willing to support a variety of support areas.

What You’ll Do:

• Support product strategy, roadmap, and execution of end-to-end processes.
• Build and maintain a level of technical knowledge about the assigned products and services supported; act as a SME resource and point of contact for internal partners.
• Work collaboratively with cross matrix partners to gather market intelligence about positioning, value propositions, channel conflicts/opportunities to inform development / implementation of winning strategies and tactics.
• Leverage competitive insights, market knowledge, and business acumen to create a vision for their supported program as well as a multi-year plan (or roadmap) to achieve it, with the goal of maximizing the value created over the short and long-term.
• Create, distribute, and educate sales teams (internal and external) with effective tools and materials that articulate the value proposition of assigned products and services; ongoing consultation as needed.
• Responsible for key initiatives and critical functions in support of the roadmap in support of profitable growth (including new sales, inforce growth, persistency, and participation results); lead cross-functional team(s) to deliver on the roadmap as they drive the work across the company end-to-end throughout the product lifecycle.
• Ability to leverage internal data and metrics to build their knowledge and drive effective business decisions; make business cases as needed to secure funding and organizational buy-in.

What You’ll Bring:

• Bachelor’s degree in business, health management or related field; with a minimum of 8 years of experience in the group insurance industry.
• Proven track record of developing strong relationships with matrix partners, distribution and vendors.
• Ability to identify strategic needs and lead with little or no direction, resource key projects, and drive sound business direction based on market findings.
• Open minded and creative – seeks ‘out of box’ solutions.
• Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.
• Goal oriented and personally accountable; resourceful and self-directed.
• Ability to work effectively in dynamic, rapidly changing, team-based environment.

• Act with agility and start up mentality; be prepared to engage quickly, switch gears, and take the next best action.

Competencies:

Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.

Strategic and drive innovation - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.

Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment.  Ability to develop strong relationships across all levels of the organization, and with external partners. 

Communication - Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally. 

Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

It is recommended that all qualified candidates apply to this posting as soon as possible.  Residents of Colorado are hereby notified that the deadline to apply is 2 weeks from the Posting Date listed above.

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Pay Transparency

Salary range: $95,000-$122,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits 

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise 

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Job Requisition ID: 90884