CVP, Service Transition Manager


Date: Jan 25, 2023

Location: Remote, any state, US

Company: New York Life Insurance Co

Location Designation: Remote 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





The Service Transition Manager is responsible for creating and maintaining project plans for the purpose of tracking tasks and priorities on major projects in order to accomplish goals and objectives on time and on budget.

The person will ensure all stakeholders are fully prepared to embrace changes to business processes, systems, and technology by managing all aspects of IT readiness, including access requests, creating support model, coordinating with business counterparts to ensure communication and training, and working with cross-functional teams to accomplish change management tasks. Create a knowledge base of documented processes and plans and identify improvements on an ongoing basis.




  • Bachelor’s Degree in Computer Science or related field and 10+ years of relevant experience.
  • Must be able to identify risks and effectively and proactively communicate status to the business and to project teams and stakeholders.
  • Should be an effective communicator and be able to chair project status meetings, deliver presentations and or reporting on project status and delivery.
  • May have significant experience and knowledge of a specific business or technology related to the projects managed.



Salary range: $132,500-$197,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88519






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