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Corporate Vice President, Agency Investigations Lead

Location Designation: Fully Remote 

 

When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

 

 

 

Business Unit Overview

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of our team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

 

 

Role Overview:

Individuals on this team will manage investigations in connection with Company's Ethics Point complaints (including general misconduct allegations), Special Investigations referrals (for possible fraud), Employee Relations reviews (sexual harassment allegations and social justice matters), and ad-hoc investigations, including those involving general workplace environment concerns. Individuals will be part of Home Office Disciplinary Action team and will work with Zone Agency Standards as well as regional teams to manage investigations and related disciplinary matters.

 

 

What You’ll Do:

  • Investigating allegations made against agents and field managers from referral to closure and providing status update/periodic reporting to Agency Standards management.
  • Coordinate and work in conjunction with personnel from other departments, mainly Corporate Compliance, Risk Management, Human Resources, and service, in addition to Agency Standards personnel at all levels and General Office management.
  • In addition, this team will conduct forensic data analysis to identify commission/agent trigger manipulation and other quality of business concerns.

 

 

What You’ll Bring:

  • Bachelor’s degree and/or equivalent experience.
  • 5+ years of relevant experience.
  • Licenses required – Series 7, 24, 63.
  • Strong knowledge of NYL supervisory structures and systems required.
  • Strong communication and interpersonal skills.
  • Strong knowledge of NYL supervisory structure and systems Knowledge of NYL products and General Office systems.

#LI-SV1

#LI-REMOTE

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Pay Transparency

Salary Range:  $117,500 - $150,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

 

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

 

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

 

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 91699

 

 

About NY Life Insurance Company

Diversity & Humanity–two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Required Legal Notices – All Candidates Please Click Here


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