Corporate Vice President, Head of New York Life Group Benefit Solutions (NYL GBS) Product

Location Designation: Fully Remote 

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Overview:

The Head of GBS Product is responsible for the development of the vision, strategy, and multi-year roadmaps for the GBS Product organization including Absence, Disability, Life, AD&D, Voluntary Benefits, Value Adds, and NYL Cross-Channel Product teams as well as the Filing and Compliance functions.

The Head of GBS Product leads a team of 20-25 individuals and manages key business decisions tied to the product portfolio, working in partnership with Solutions, Underwriting, Pricing, IT, Distribution, and Operations to bring the product to life while ensuring an effective end-to-end service experience from quoting through claim. 

The ideal candidate is a futurist but can map out and deliver short term wins, strategic but can get into the weeds, is able to partner, influence, and listen and has strong experience working in a matrix environment delivering optimal outcomes. 

Core Responsibilities:

• Owns the development of the vision, strategy, and multi-year roadmaps for the GBS Product organization including Absence, Disability, Life, AD&D, Voluntary Benefits, Value Adds, and NYL Cross-Channel Product teams as well as Filing and Compliance functions.
• Responsible for ensuring products are competitive in the group benefits industry while providing an effective end-to-end service excellence experience from quoting through claim.
• Accountable to deeply understand broker, client, customer, and beneficiary needs, and keep up with industry/competitor trends; incorporates findings into strategy and roadmap.
• Leads and mentors a team of both direct and indirect reports of 20-25 team members as well as matrix partners in the design, development, and delivery of new products and new features as well as maintenance of existing products. 
• Collaborates effectively internally sharing vision and incorporating feedback and needs for a holistic strategy.
• Drives recommendations and provides user stories/requirements to matrix partners to deliver best in class solutions in the market, including connectivity, digital, operational processes, etc. 
• Responsible for making business cases, seeking organizational buy-in and securing funding for key initiatives; prioritizes investments based on value, stakeholder need, and capacity.
• Owns the execution of roadmap deliverables; ensures are delivered on time and budget; drives key business decisions regarding execution and roll out plans engaging key leaders and SME’s as needed. 
• Accountable for Product budget, inclusive of internal and vendor spend; evaluates spend for value and adjusts as needed.

Requirements:

• Bachelor’s Degree and at least 8-10 years of broad product experience.
• Demonstrated strong relationship building and team integration skills; experience driving change management in large, matrix organization.
• Future mindset but willingness to jump in, own work, and make meaningful short-term progress.
• Demonstrated strong analytical and problem-solving skills; ability to be innovative.
• Proven ability to drive results in uncertain and/or ambiguous environments.
• Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas.
• Proven experiences mapping out the client and customer journey, identifying gaps in the experience, and delivering initiatives to improve on the current state.
• Established ability to leverage marketplace knowledge and experience to consult, make prioritization, and trade off decisions, and make recommendations to senior leadership.

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Pay Transparency

Salary range: $185,000-$215,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits 

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise 

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Job Requisition ID: 92768 

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