Location Designation: Hybrid - 3 days per quarter 

Role Overview

As a Senior Digital Workspace Engineer, you will design, engineer, and modernize New York Life's digital workspace platforms, delivering secure, scalable, and high-performing end-user computing solutions across cloud, virtual, and physical environments. This role plays a key part in advancing the firm's digital workplace strategy through Azure VMware Solution (AVS), Azure Virtual Desktop (AVD), Windows 365 Cloud PC, and modern endpoint management technologies.

Working closely with infrastructure, cybersecurity, endpoint engineering, application, and operations teams, you will build enterprise digital workspace services that improve employee productivity, strengthen security, simplify operations, and enhance the overall end-user experience. You will also drive automation, establish engineering standards, and implement scalable solutions that support New York Life's hybrid workforce and long-term technology strategy.

What You'll Do

• Design, implement, and support enterprise digital workspace solutions across Azure VMware Solution (AVS), Azure Virtual Desktop (AVD), Windows 365 Cloud PC, and modern endpoint platforms, delivering secure, reliable, and scalable user experiences.

• Engineer and optimize cloud-hosted virtual desktop environments by developing standardized images, provisioning models, performance optimization strategies, and lifecycle management processes that improve platform stability and operational efficiency.

• Develop automation solutions using PowerShell, Infrastructure-as-Code, APIs, and orchestration tools to streamline provisioning, configuration management, application delivery, monitoring, and operational support while reducing manual effort.

• Partner with infrastructure, cybersecurity, identity, endpoint management, and application teams to deliver secure, persona-based workspace solutions that align with business requirements, enterprise architecture standards, and operational resilience objectives.

• Establish engineering standards, governance, monitoring, documentation, and continuous improvement practices that enhance platform reliability, cost optimization, user experience, and operational excellence across digital workspace services.

What You'll Bring

Required Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent combination of education and experience.

• Extensive experience designing and supporting enterprise digital workspace, end-user computing (EUC), virtual desktop infrastructure (VDI), or endpoint engineering solutions.

• Hands-on experience with Azure VMware Solution (AVS), Azure Virtual Desktop (AVD), Windows 365 Cloud PC, and VMware virtualization technologies.

• Strong knowledge of Microsoft endpoint technologies, including Microsoft Intune, Microsoft Entra ID, Microsoft 365, Windows 11, FSLogix, image management, application delivery, and endpoint configuration.

• Experience developing automation using PowerShell, Infrastructure-as-Code technologies (Terraform, ARM, Bicep, or similar), APIs, and workflow automation tools.

• Experience designing scalable digital workspace solutions that improve user experience, operational efficiency, security, and platform performance.

• Strong analytical, troubleshooting, communication, and collaboration skills with the ability to influence technical decisions across cross-functional engineering teams.

Preferred Skills

• Experience developing persona-based workspace models that align desktop configurations, application delivery, security policies, and user experience with business requirements.

• Experience supporting large-scale Azure cloud environments and hybrid infrastructure architectures.

• Familiarity with enterprise monitoring, observability, and operational analytics platforms.

• Experience within the insurance, financial services, or another highly regulated industry.

Success Looks Like

• Enterprise digital workspace platforms provide secure, reliable, and high-performing experiences for employees across cloud, virtual, and physical environments.

• Azure Virtual Desktop, Windows 365, and Azure VMware Solution platforms are optimized for performance, scalability, operational efficiency, and cost management.

• Automation significantly reduces manual provisioning, configuration, and operational support activities while improving consistency and deployment speed.

• Persona-based workspace solutions improve employee productivity by delivering standardized, role-based desktop experiences that align with business and security requirements.

• Engineering standards, monitoring, and governance practices strengthen platform reliability, operational resilience, and compliance while improving the overall employee digital experience.

• Strong collaboration across infrastructure, endpoint, cybersecurity, and application teams accelerates modernization initiatives and continuous improvement of enterprise digital workspace services.

Working Model

This role follows New York Life's hybrid working model, with flexibility to work remotely while supporting regular collaboration with engineering teams, project stakeholders, and business partners. Occasional after-hours support may be required to support platform maintenance, major technology deployments, and critical production activities.

Pay Transparency

Salary Range: $147,500-$211,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 94440