Digital Health Data, Sr. Associate


Date: Aug 4, 2022

Location: Remote, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.


Position Summary:

New York Life is seeking a highly qualified individual for the role of Senior Associate (Strategic Solutions Group). This is a unique opportunity to have a significant impact on the future growth and operations of the company through the development of key strategic capabilities for New York Life to utilize new sources of health data to enhance the customer experience, increase efficiency of operations, and improve risk assessment. The ideal candidate will have understanding and experience in using data-driven solutions to support in executing strategy by working in cross-functional teams with communication and interpersonal skills, preferably in the healthcare industry.


Major Responsibilities:

  • Assist in developing and operationalizing new strategic solutions and capabilities to improve customer experience and business operations with collaborating with Field Service, Agency and Underwriting stakeholders
  • Optimize digital health data retrieval processes by analyzing and solving for drop-off in consumer behavior, inefficient data supply chains and operations
  • Proactive in achieving results for program goals and find opportunities to innovate
  • Perform data analysis to support the identification and prioritization of business requirements and rules
  • Support decisions with key insights, data analysis and effective presentations of important factors driving the program management
  • Develop presentations and data visualizations to synthesize and communicate complex data analysis to various constituencies, including senior leadership
  • Partner with external vendors and technology teams to develop, test, pilot and operationalize new innovative data sources for risk assessment and advanced analytics



  • Self-motivated, with very strong interpersonal and analytical skills
  • Collaborative work style with ability to effectively interact with and earn trust of peers and leaders
  • Experience working with cross-functional teams and driving the realization of project goals and completion of time-bound deliverables
  • Deep knowledge of Excel and advanced PowerPoint skills required; experience with process mapping (e.g. Visio) and analytic/statistical tools (e.g. Tableau)
  • Ability to stay organized and multi-task with excellent follow-up and problem-solving skills
  • Effective judgment, critical thinking, time management, communication and writing skills
  • Broad knowledge of the Life Insurance industry and business operations is a strong plus



  • 3-5 years of experience in roles across consulting, data analysis, and program management
  • Hands-on experience with conducting research and analysis and optimize operational processes
  • Hands-on experience analyzing and working with healthcare data is preferred
  • Knowledge of Software Development Life Cycle and Agile framework / methodologies



  • Bachelor’s degree required




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 87241




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