East Region Leader - National Accounts
Location Designation: Fully Remote
*While the role is listed as remote, East Coast-based candidates are preferred due to travel requirements.
Role Overview:
The East Region Leader – National Accounts is a key leadership position responsible for driving profitable growth and delivering exceptional client experiences for employer groups with more than 5,000 lives within New York Life Group Benefit Solutions (NYL GBS).
Reporting to the National Accounts Segment Leader, this role leads a team of Account Executives who manage and grow relationships with some of the nation’s largest employers. The Region Leader sets the strategic direction for the East Region, focusing on client retention, expansion of existing relationships, and strong execution across life, disability, absence, accident, and voluntary benefit solutions.
What You'll Do:
- Team Leadership: Lead, coach, and develop a high-performing team of Account Executives responsible for managing and expanding large employer relationships.
- Strategic Growth: Define and execute a regional strategy focused on client retention, upsell, and cross-solution opportunities across the NYL GBS portfolio.
- Client Engagement: Ensure consistent, consultative engagement with key decision-makers, brokers, and consultants to deliver superior service and measurable value.
- Collaboration & Execution: Partner across underwriting, claims, product, and service teams to deliver integrated client solutions that drive satisfaction and profitability.
- Performance Management: Establish clear goals and accountability for revenue, persistency, and margin performance within the East Region.
- Change Leadership: Champion transformation by aligning teams and processes to evolving client needs, business priorities, and market dynamics.
- Market Presence: Serve as a senior representative of NYL GBS in the marketplace — attending key industry events, client forums, and consultant meetings.
Leadership & Impact
- Acts as a visible culture leader promoting inclusion, accountability, and collaboration.
- Partners with the National Accounts Segment Leader to align regional goals with enterprise strategy.
- Builds and maintains strong relationships with major consulting firms and employer clients.
- Develops future leaders and builds talent pipelines to sustain organizational excellence.
What You'll Bring:
- Demonstrated success leading Account Executive teams within group benefits, insurance, or financial services.
- Proven ability to drive profitable growth through retention and expansion of existing clients.
- Deep knowledge of the large employer market (5,000+ lives) and strong relationships with brokers and consultants.
- Strategic and innovative thinker with a track record of managing through change.
- Exceptional communication, collaboration, and leadership skills.
- Bachelor’s degree required; advanced degree or relevant professional certifications preferred.
# LI - EM1
# LI - REMOTE
Pay Transparency
Salary Range: $400,000 + (base salary + sales incentive)
Overtime eligible: Exempt
Discretionary bonus eligible: No
Sales bonus eligible: Yes
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 92866
Job Segment:
Underwriter, Outside Sales, Claims, Social Media, Consulting, Insurance, Sales, Marketing, Technology