End User Platform Engineer


Date: Jan 26, 2023

Location: Remote, NY, US

Company: New York Life Insurance Co

Location Designation:  



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



This is a hybrid position that only requires 3 days per Quarter working in an office. 


Required Qualifications

3-5+ years of SME engineering knowledge of SCCM / MECM and Intune


Job Responsibilities:

  • Engineer and manage the implementation / deployment of Microsoft Modern Management platforms including Azure, Intune, MECM (SCCM), Cloud Management Gateway, Windows Autopilot, Co-management, and MEM
  • Responsible for updating and defining new device management standards for the Modern Workplace
  • Leverage Modern Management Endpoint practices to update and maintain security standards and OS patch levels for client endpoints.
  • Document technical standards, policies, and procedures pertaining to areas of responsibility.
  • Collaborate with other IT organizations to develop, implement, and influence corporate standards around the End User Compute Management space.
  • Provide Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams per defined Service Level Agreements (SLAs).
  • Provide support, training, and assistance to help maximize efficiency & productivity of IT-staff.
  • Advanced understanding of architecture, design, installation/implementation, and configuration of profiles/ policies.
  • Strong knowledge of Endpoint management, Microsoft Intune Technology; Creating Security Policy, Device Compliance, Troubleshooting



  • Excellent problem-solving and troubleshooting skills.
  • Expert knowledge in designing, configuring, deploying, and supporting policies within the Microsoft Modern Device Management ecosystem.
  • Understanding of LAN, WAN and network environments, routing protocols, various technology architectures including TCP/IP, DHCP, DNS, LAN, WAN, Wireless, VPN
  • Strong PowerShell and SQL skills.
  • Experience with 3rd Party vendor solutions such Tanium and 1E
  • Solid understanding of Active Directory Group Policies and Intune Conditional Access.
  • Knowledge in Microsoft cloud technologies such Azure AD, Azure AD Connect, Hybrid Joined devices and Azure Ad Joined devices
  • Excellent ITSM Knowledge of Incident, Critical Incident and Change Management Process
  • Excellent interpersonal, written and verbal communication skills





Salary range: $75,000-$115,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 88053




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