Market Administrator- Southeast Region #85480


Date: Jan 7, 2022

Location: Remote, TN, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




Role Summary

Provide administrative support to New York Life Group Benefit Solutions (NYL GBS) Sales and Client Management teams with the goal of driving operational efficiencies at the market level.


Responsibilities to include:

  • Oversee RFP Presale Process including the scrubbing and submission RFP to Underwriting for rating.


  • Support the gathering and dissemination of necessary case level information during the Presale process from internal and external partners. 


  • Generate, edit and refine proposals for delivery to the market.


  • Perform general admin duties:
    • answer phone, create documents/spreadsheets, copy
    • gather and distribute mail
    • plan/schedule events such as continuing education for brokers


  • Order/maintain all supplies including benefit enrollment forms, health fairs, office materials, business cards and promotional give aways.


  • Manage all printing and shipping (both internal or external).


  • Complete materials for finalist presentations.


  • Interact with Underwriting to refine rate quotes and proposals.


  • Coordinate distribution of proposal questions to appropriate company experts and assist in RFP/RFI responses.


  • Edit and proof questionnaire responses for finished proposal and plan designs.


  • Train, mentor and serve as back up for other Market Administrators.



  • Strong Organizational Skills
  • Customer Focus
  • Priority Setting


Technical Skills:

  • NYL GBS Systems/Processes
  • Effective Communication
  • Proficient in MS Office (Word, Excel)



  • Bachelors degree or higher is preferred
  • Experience working in insurance in a pre-sales role is strongly preferred
  • Health and life license desired, but not required
  • Candidate must be able to multi task effectively and manage conflicting priorities
  • Good interpersonal skills needed to work with different personalities and styles
  • Excellent organization skills and attention to detail are required
  • Confident communicator with methods that may include: teleconferencing coupled with real time updating of electronic meeting presentations (WebEx), email interactions, phone or face to face




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 85480




Job Segment: Underwriter, Social Media, Administrative Assistant, Pre-Sales, RFP, Insurance, Marketing, Administrative, Sales