New Business Associate Auditor


Date: Aug 1, 2022

Location: Remote, NY, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Under certain circumstances, will consider a remote option.


The New Business Associate Auditor is a client-facing role that supports internal and external New Business billing inquiries received in a general service mailbox, completes billing system quality reviews, partners with internal and external stakeholders to host client education training calls and conducts simple to moderately complex premium validations and audits based on demand of current inventory.




  • Review and answer general requests received in the team mailbox and triage complex questions to New Business Auditors for review.
  • Ensures the client payment system is setup accurately by completing a detailed comparison of sales documents and applicable billing systems.
  • Partners with internal and external stakeholders to provide in-depth training in the review of self-administration guidelines including delinquency process, remittance method, payment options/address, and premium calculations.
  • Completes New Business simple to moderately complex audits while following established audit schedules and procedures. Partners with internal and external business partners to correct identified errors.
  • Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email, and phone usage.




  • Bachelor’s degree in Accounting, Finance or other related field preferred.
  • Demonstrates excellent communication and interpersonal skills with a strong focus on Service Excellence when partnering with internal and external business partners.
  • Basic understanding of accounting principles, control procedures and audit standards, practices, and techniques.
  • Ability to multi-task and work with a sense of urgency in a fast-paced environment both independently and as part of a team.
  • Strong computer skills including, but not limited to, MS Excel spreadsheet manipulation and MS Access data input.






Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 87214




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