Sr. Associate - Business Project Advisor


Date: Aug 27, 2021

Location: Remote, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.





  • The GOE Business Project Advisor will report to the GOE Business Process Management Project Lead and be assigned to a Business Domain to drive business process and business analysis objectives set by the program.
  • Leads analytical and/or process project activities for GOE or components of a larger project and be involved in the evaluation of business requirements and/or the development of new procedures/ processes/policy solutions to address complex business needs.
  • Will assess impact and implications from a cost, efficiency, contractual, legal and/or regulatory standpoint.
  • Contribute to, support and manage the GOE Business Process Library.
  • Assists with requirements, helps to provide input into project plans, establishes priorities and monitors progress.
  • Position will be an individual contributor working on significant processes utilizing independent judgment and discretion within a business organization or across various functional areas.



  • Serve as Business Process Analysis Lead under the GOE Project Portfolio responsible and accountable for delivery of all business operations related functions for the Cigna Group Functional business areas. 
  • Must be able to function and execute within Agile and Waterfall based projects.
  • Support a combination of key business analysis functions, including business requirements, process engineering, business acceptance testing, business operational readiness and release management. 
  • Engage and cultivate ongoing working relationships with assigned business SMEs and IT partners to meet deliverables.
  • Responsible for providing input to technical design so business interests are represented.
  • Help to ensure sign-off on project based documents from appropriate Business constituents.
  • Responsible for ensuing business preparedness for execution of all Business Acceptance Testing phases.
  • Accountable for documenting and gaining business validation of current and future state business models and processes and maintaining Business Process Library. 
  • Responsible to support and drive business readiness activities in conjunction with IT and business operations partners including Standard Operating Procedures, training materials, production support models and release management.   



  • Bachelors/Master’s degree or equivalent work experience required. 
  • 5-7 years of progressive business analysis experience supporting the various business domains across the group insurance value chain preferred.  Industry experience with these domains outside of the group insurance (i.e. Healthcare/International/Finance/Banking) industry will be considered.       
  • 5-7 years of relevant related business operational or project work experience with both Agile and Waterfall based projects
  • Proven experience in at least four of the analytical domains required: business requirements, process engineering, business acceptance testing, business operational readiness, release management and robotic process automation. 
  • Experience with BPM methodologies, modeling techniques and expertise with modeling tools, i.e., Microsoft Visio
  • Experience with Lean Six Sigma and other process improvement and design techniques.
  • Ability to cross-train and learn additional business analysis domains required. 
  • Experience partnering with other business leads and subject matter experts to drive results required. 
  • Experience managing business and IT relationships in a matrixed environment required.
  • Cross-functional project experience with an emphasis on business and IT integration preferred.    
  • Experience managing matrixed resources, processes and support plans for the business operational readiness phases (training, SOPs, production implementation) of a project as required.  
  • Experience developing business models, workflows and business readiness plans to ensure delivery is meeting the needs of the business
  • Experience gathering, documenting and signing off on business-related documentation throughout the business value chain required.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83651




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