Web QA Analyst / Test Engineer


Date: Jul 2, 2022

Location: Tampa, FL, US

Company: New York Life Insurance Co

This position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.


When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



NYL Direct is looking for a Senior Software Test Engineer. The primary purpose of this role is to Plan, Develop, and Improve the manual execution of our QA practices within our Digital web development team. This will include website testing within our industry leading web development CMS (Sitecore), mobile browser testing, content editor testing and validation of back-end services which requires integration testing experience. In this role you will estimate, plan, and coordinate testing activities. You will also ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. 


Job Function and Key Duties & Responsibilities


  • The ability to run and verify functional testing using different types of technology and tools (ex: RESTful/SOAP web services, batch applications).
  • CMS testing responsibilities: reviewing and validating components for online content (e.g. application pages, body content, call-to-actions, and HTML design: font size, page layout)
  • Participate in Daily Huddles, Sprint Planning, Sprint Demos, Sprint Review and Retrospective, and Project Retrospectives for assigned initiatives
  • Designs test scenarios and scripts, executes test cases, compares results to functional and non-functional requirements
  • Coordinate and facilitate UAT sessions with business users
  • Test and evaluate the performance of HTML responsive design websites including mobile browser testing to ensure our sites function properly cross-platforms (Apple, Android, Mac OS and Windows).
  • Can identify what can be leveraged from automation versus manual testing
  • Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
  • Leads the testing efforts of medium to large sized efforts, including assigning tasks to personnel and reporting on progress to all key stakeholders.
  • Works across organization to share practices, techniques, and technical knowledge.
  • Looks to challenge the status quo and implement improvements


 Required Qualifications


  • 3-5 years’ experience with functional web development testing
  • Experience with Content Management Systems
  • Bachelor's degree in Engineering, Information Technology, Computer Science or related technical degree from an accredited university and/ or prior practical experience (5 + years)
  • Understands key business drivers; uses knowledge of best practices and the competition to improve processes and procedures
  • Solves a broad range of problems; takes a new perspective using existing solutions
  • Explains difficult or sensitive information; collaborates with others to build consensus
  • Execute and analyze automation test suite (Selenium) and associated results.
  • Proficient in developing SQL queries
  • Self-motivated and adaptable individual able to evaluate, maintain and prioritize multiple objectives simultaneously in a dynamic, fast-paced environment.
  • Must be a team player.
  • Excellent communication skills
  • Attention to detail and an analytical mind with a problem-solving aptitude
  • Strong organizational skills
  • Experience working in an Agile/Scrum development process


Desired but not required qualifications


  • Experience in Life insurance industry
  • Experience with Source control tools (Bitbucket/GIT)


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 86258

This position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.



Nearest Major Market: Tampa

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