CORPORATE VICE PRESIDENT, National Virtual Training Manager


Date: Nov 11, 2022

Location: White Plains, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Role Overview:

Oversee specific aspects of the Field Development National Training program for our 12,000 agents and Field Agents.

Supervises the National Training team - People and Talent management.

Research and develop the content and delivery methods for online training to different segments of NYL Agents Facilitates a wide array of training programs that could include Onboarding, Essential and Progressing development training programs; Specialized Programs, Practice Models Technology training; Product training

Deliver and implement programs using Zoom, Adobe Connect and other web technologies.

Build and implement the training standards, systems and best practices for content creation, curation, distribution, archiving and ongoing maintenance.

Partner with DMs, ZDOs (Zone Development Officers) internal business stakeholders and Agency teams to define and build new content based on business plans and established key business goals.

Develop and continually manage an integrated training calendar for key initiatives along within Agency Management.

Conduct regular gap analysis of existing content, identifying sections that need a greater depth of material

Review and communicate analytics and key success metrics on an ongoing basis to understand user behavior and help shape and manage content and training strategies.

Build and support metrics on remote adult learning and ROI on Virtual Training.



Bachelor’s Degree

Minimum of 7+ years of relevant experience.

Proficient in Microsoft Office Suite and Adobe Acrobat Pro

Experience with Zoom, Adobe Connect and webinar platforms and best practices. Experience with Adobe Creative Cloud a plus.

Must be a strong virtual training facilitator and be able to engage a sales team.

Understanding of Virtual Classroom user experience, especially as it pertains to adult learning and remote virtual learning experience.

Passion for creating great training with actionable knowledge of the digital landscape, including current industry and user trends, emerging technologies, and standards.

Strong writing ability with a focus on eLearning instructional design.

Familiarity and expertise with eLearning training platforms.

Ability to scope, organize and execute multiple projects with interrelated goals.

Must be comfortable with complicated technical and regulatory language.

Extensive experience building training content preferably within the financial services, insurance, or other highly regulated industry.

Proven experience conceptualizing and producing print, digital and web-based training assets.

Project management is a plus.



Salary range: $115,000-$175,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 87619




Nearest Major Market: White Plains
Nearest Secondary Market: New York City

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