Senior Associate, Diversity, Equity and Inclusion Specialist


Date: Sep 21, 2022

Location: White Plains, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States.  Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales.  Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations. 


Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers.  The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.


The Agency Diversity, Equity and Inclusion team works closely with the CEO and the Executive Leadership Team to help define, articulate, and execute DE&I strategies in support of our unique agency distribution system and to support oversight and governance of key new initiatives and the ongoing development of long-term sustained DE&I programs.  The team works closely with the Office of General Counsel, Human Resources, the Office of Corporate Responsibility, Corporate Communications, and other key stakeholders in developing and governing our strategy.  This team also supports key decision-making forums and senior executive meetings.  As New York Life continues to grow and evolve, it is seeking an experienced DE&I strategist to support our commitment to ensure we maintain a clear focus on equity and inclusion through cultural competency, better nurturing our diverse talent, and more effectively advancing the cause of social justice in the communities we serve.


This position can be located in the NYC or White Plains Home Office



  • Develop and implement tactical action plans relative to assigned projects stemming from overall Agency DE&I strategic goals
  • Work with the Program Coordinators in the development and implementation of curriculum and material as necessary to fulfill project needs; assists with analyzing program parameters and making recommendations to adjust depending on the dynamics and needs
  • Manage agent databases; coordinate and report on program activities
  • Identify and develop necessary resources and responsible for the effective implementation and execution of Agency DE&I plans and initiatives to support our field distribution system
  • Collaborate regularly, coordinate, and manage assigned projects with key stakeholders
  • Manage DE&I program branding, communication, and marketing efforts
  • Planning and execution of virtual, onsite, and offsite meetings
  • Develop and continually manage an integrated calendar for key initiatives along and within Agency management and DE&I team
  • Engage with Agency DE&I team on internal and external research, ad-hoc projects, and tracking against stated goals and objectives
  • Make critical decisions concerning the implementation of department programs
  • Assists agents, managers and General Office employees on local external opportunities as identified (i.e. centers of influence, community leaders, groups and associations)
  • Manage processes for vendor/resource management and allocated program budgets



  • Bachelor’s Degree preferred
  • Minimum of 5-7 years of relevant experience
  • Experience in financial services/insurance expertise and knowledge of Agency distribution system and plus
  • Skilled in Excel, PowerPoint, project management tools, etc.
  • Strong communication skills including experience with presentations and spreadsheets
  • Collaborative work style with ability to effectively interact and earn trust of peers and stakeholders across the organization
  • Strong organizational, project and process management skills with the ability to implement multiple projects simultaneously
  • Motivated self-starter with a passion to deliver results
  • Marketing, Sales, Project Management, DE&I experience a plus
  • Knowledge of and passion for developing cultural/diverse markets and equity & inclusion programs


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 86006




Nearest Major Market: White Plains
Nearest Secondary Market: New York City

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