Senior Associate, eLearning Experience Designer


Date: Jun 18, 2022

Location: White Plains, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.




New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States.  Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales.  Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations. 


Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers.  The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.


Role Overview

  • Design and develop emerging learning solutions for Field Management & Leadership Development Programs including [but not limited to]: Associate Partner, Partner Development, GO Mastery, Field Leadership Institute and Field Leadership Institute Elite
  • Evolve existing learning experience: assess and translate needs, and recommend optimal, hybrid learning solutions acknowledging modernization opportunities around content and media assets, engagement and interactivity and knowledge and skill development
  • Build, create, design, write and technically develop new learning experiences in support of field management and leadership competencies, business deliverables/objectives & performance goals [eLearning, video, microlearning, vILT, classroom training, job aids/performance support, game-based learning, scenario-based learning, etc.]
  • Accept responsibility for eLearning development stages: content analysis, storyboard development, prototype development, course submission and measurement/optimization
  • Create and/or convert content into a visual, multimedia experience, leveraging graphics, motion graphics, audio and visual design skills, for delivery and distribution at program workshops, conferences, meetings and via NYLIC University
  • Build partnerships and cross-functionally collaborate with business leaders, subject matter experts, learners and third-party providers/vendors in designing learning experiences [provide strategic direction for design and production conducted by internal/external providers]
  • Manage budgeting and third-party provider/vendor relationships



  • Bachelor’s degree
  • Minimum of 5-7 years of relevant experience
  • Thorough knowledge of adult learning concepts and methodologies
  • Experienced with a variety of modern learning techniques [ILT, vILT, simulations, case studies, experiential learning, microlearning, videos, social learning, coaching, mentoring, infographics, etc.]
  • Experienced with building, delivering, and implementing blended learning solutions [PPT, Prezi, Facilitator Guides, Scavenger Hunt Apps, QuickMobile/Cvent, etc.]
  • Experienced using a variety of authoring tools [Adobe Creative Cloud Apps, Articulate 360, Captivate, Camtasia, Poll Everywhere, etc.]
  • Ability to create animated, drawn and realistic videos [Prezi next, Vyond, Camtasia, Video Scribe, Aframe, Prezi next]
  • Strong written and communication skills
  • Requires conceptual and innovative thinking
  • Demonstrates proficiencies in project management
  • Exhibits a high degree of decision making and independence
  • Financial Services and Field Development/Training experience preferred



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 85915




Nearest Major Market: White Plains
Nearest Secondary Market: New York City

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