Jobs at New York Life Insurance

Corporate Vice President - Technology Architect (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of our Technology organization, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

We are seeking a Technology Architect to join our Enterprise Architecture Practice. This role will be responsible for collaborating across all business units and technology teams to define, manage, and promote enterprise technology standards. The successful candidate will drive initiatives that enhance rapid solution development, improve technology reuse, and contribute to cost optimization efforts across the organization. You will play a crucial role in maintaining a clear, actionable, and forward-looking view of New York Life’s technology landscape while supporting strategic decision-making.

The role is critical to the success of the Enterprise Technology Services team, reporting directly to the NYL Enterprise Architect. As the Technology Architect, you will serve as a strategic partner and advisor to the EA Community and Product/Service Owners, supporting our portfolio of enterprise standard technologies. The ideal candidate is an experienced technologist with practical business process engineering skills who can engage in continuous improvement activities to optimize our technology portfolio. A key success factor is the ability to collaborate with federated teams and shared services organizations. Achieving OKRs related top data quality and technology onboarding processes efficiency are essential outcomes.

What You’ll Do:

Partner with business and IT stakeholders to develop and maintain a comprehensive enterprise technology portfolio.
Identify and assess emerging technologies for potential adoption, aligning with enterprise standards and strategic goals.
Collaborate closely with Application Development, Infrastructure, Security, and Business teams to promote the use of standardized platforms, tools, and services.
Define and document enterprise technology standards, patterns, and best practices to accelerate solution delivery.
Track and analyze technology usage, identifying opportunities for rationalization, consolidation, and cost reduction.
Support the Enterprise Architect in creating roadmaps for technology adoption and deprecation based on business needs and market trends.
Maintain the Technology Portfolio Management (TPM) repository, ensuring accurate, current, and accessible information for stakeholders.
Assist in the preparation of executive communications, including reports, visualizations, and presentations that convey the state of the technology portfolio and architecture initiatives.
Monitor industry trends, vendor roadmaps, and peer activities to inform portfolio strategies.
Own and improve the process for the end-to-end journey for new technology adoption NYL.
Play the role of concierge in the end to end journey of technology adoption focused in improving stakeholder experience and alignment of requests with existing standards.

Business & Technology Skills:

Organized and detail-oriented.
Strong data-driven decision-making approach.
Proficient in creating compelling data visualizations.
Familiarity with managerial accounting concepts.

What You’ll Bring:

Bachelor's Degree in Information Technology, Computer Science, Business, or a related field.
5–10 years of experience in IT Portfolio Management, Enterprise Architecture, Technology Planning, or a related area.
Strong understanding of technology domains (applications, platforms, cloud, data, infrastructure, security).
Familiarity with Enterprise Architecture frameworks (e.g., TOGAF, Zachman) and standards development processes.
Experience with tools such as ServiceNow, LeanIX, Jira, or similar enterprise architecture/portfolio management platforms.
Excellent analytical, problem-solving, and research skills.
Strong interpersonal and communication skills, with the ability to work effectively across technical and non-technical audiences.
Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
Experience developing architecture blueprints, strategies and roadmaps
Experience delivering presentations to senior-level executives and technical audiences
Certified Solution Architect, ITIL – Master Certification, TOGAF 9, or Zachman Certified Enterprise Architect.

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Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91968

Service Leader, Onsite Operations 91932 (Bridgewater, MA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.

Role Overview:

Join our dynamic management team at our Boston - South Coast General Office (GO) as a Service Leader, where you'll be at the forefront of driving excellence and innovation in our service department. As a key member of the GO leadership team, you'll oversee and manage the daily operations, ensuring that all business objectives and key results are not only met but exceeded within our high service standards. In this pivotal role, you'll be the primary point of contact for GO Agency Managers, recruiters, and agents, guiding them through our comprehensive Service resources and ensuring their needs are met with precision and care. You'll provide visionary leadership, training, and development to foster a culture of best-in-class service delivery. But that's not all – you'll also be a proactive change-maker, constantly identifying and implementing improvement opportunities to enhance client experiences and operational efficiencies. If you're passionate about leading an office to new heights and making a tangible impact, this is the role for you!

What You’ll Do:

Handle Service Escalations: Be the hero who ensures our customers' needs are met with precision and care, resolving any issues that arise with efficiency and empathy.
Support Sales Initiatives: Drive success by supporting initiatives related to agent sales and incentives programs, helping our team achieve their goals and exceed expectations.
Coordinate Local Events: Bring energy and excitement to the office by coordinating and executing local General Office events that foster team spirit and collaboration.
Navigate Change: Lead the way through transitions in service and operational systems and processes, providing training on new capabilities and ensuring a smooth adaptation for the Agency.
Oversee Financial Tasks: Ensure the accuracy and integrity of financial reports by overseeing accounts payable tasks for multiple accounts, maintaining a keen eye for detail.
Manage Operations: Keep the office running smoothly by managing facilities and building maintenance requests, troubleshooting onsite technology and network issues, and ensuring a well-maintained and functional environment.

What You’ll Bring:

Required Skills

Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire. Applicants currently holding Series 6 or 7 licenses would satisfy this requirement.
Bachelor’s degree
Ability to balance learning with onsite management and support for the local GO
Strong customer focus through the ability to understand and anticipate the needs of customers, providing solutions that enhance their experience. The involves being proactive in identifying customer issues, ensuring their satisfaction.
Technical proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Proactive in identifying and implementing improvements opportunities to enhance client experiences and operational efficiencies.

Preferred Skills:

Ability to lead operations through influence, coordination, and strategic oversight rather than direct managerial authority. This involves guiding, mentoring and driving initiatives that affect the broader organization.
Strong problem-solving skills are essential. This role involves addressing complex issues and making thoughtful decisions to resolve diverse issues effectively.
Training and development experience

Pay Transparency

Salary Range: $70,000-$90,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91932

Senior Associate - Tax Accountant (New York, NY, US)

Location Designation: Hybrid - 3 days per week

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Business Overview:

Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls, and safeguard policy owner interests. Become part of a team dedicated to financial stewardship, enabling business performance, and paving the way for a secure future for generations to come.

Role Overview:

The role involves a variety of tax-related responsibilities, including the preparation and review of federal and state tax returns, consolidation of federal tax returns, and assistance with quarterly estimated tax payments. The candidate will be involved in the tax return information gathering process, interacting with finance department and business unit personnel. Additionally, the role requires the preparation and assistance with US GAAP current and deferred tax provisions and related analysis for asset management entities. The candidate will also assist in gathering information necessary to respond to IRS IDRs, perform basic tax research and analysis, and participate in special projects.

What You'll Do:

Review/prepare federal and state tax returns and related workpapers. Assist with consolidation of the federal tax return.
Assist with quarterly estimated tax payments.
Assist /perform in the tax return information gathering process, including interaction with finance department and business unit personnel.
Prepare/assist US GAAP current and deferred tax provisions and related analysis for asset management entities.
Assist in gathering information necessary to respond to IRS IDRs, as needed. Perform basic tax research and analysis.
Assist with special projects.

What You'll Bring:

BS/BA in Accounting or Finance required, Master's Degree preferred (MS or MBA)
3-5 years of experience in tax accounting for insurance companies or tax compliance for both life and non-life insurance companies
Strong Excel and other tax technology skills
Knowledge of Corptax is a plus
Intermediate knowledge of tax accounting under ASC 740 and basic federal and state tax compliance skills.

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Pay Transparency

Salary Range: $77,500-$125,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Job Requisition ID: 91006

Corporate Vice President - Head of Technology Learning and Development (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

As part of Technology at New York Life, you'll have the opportunity to contribute to groundbreaking initiatives that shape our digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are seeking an innovative and strategic Head of Technical Learning and Development to drive a unified approach to learning and development across Technology, AI, and Data functions. This leader will play a critical role in enabling our multi-year tech transformation by designing and executing a future-ready learning strategy that empowers employees at all levels in a rapidly evolving digital landscape. This team will help develop, maintain, and operationalize revised role and skill architectures aligned to a modern technology workforce. By promoting continuous learning and enhancing technical expertise, they will help position Tech, Data, and AI teams for ongoing success and develop a culture of engineering excellence. Additionally, they will partner closely with HR to deliver the enterprise-wide AI learning strategy.

What You’ll Do:

Enable Workforce Transformation: Collaborate with the COO’s Tech AI&D Operations team to execute the strategic vision of the Tech Transformation Office (TTO), ensuring employees have the skills and capabilities needed for the future.

Drive Learning Initiatives: Lead and support critical learning programs for Tech, Data, and AI employees, and drive enterprise AI learning efforts.

Conducting Needs Assessment: Align with workforce planning process to identify skill gaps and development opportunities.

Define and Measure Success: Develop clear objectives, key results, and success metrics to track the impact of learning initiatives.

Internal Responsibilities (Tech, Data, AI team)

Drive a continuous learning and engineering culture in partnership with HR and TTO.

Champion and lead Career Hub engagement in Tech AI&D to support career growth.

Oversee Tech AI&D Early Career Programming and internships.

Evaluate departmental funding of independent learning programming aligned to overall strategy

Manage and optimize learning platforms and vendor relationships, including content providers and delivery platforms.

Evaluate ongoing needs and best practice around Tech, Data, and AI

Enterprise Responsibilities

Partner to lead AI Learning efforts across three strategic workstreams:

Ignite AI – Drive community enablement and foster knowledge sharing

Expand AI – Support enterprise tool education (e.g., Copilot, ChatGPT, etc.)

Steward AI – Support governance efforts with legal, risk, and compliance teams

Support CODA (Community of Data Analysts) through targeted learning initiatives

What You’ll Bring:

Bachelor's degree in a related field; advanced degree preferred.

Proven experience in determining a learner-centric strategy, executing, and leading learning and development initiatives within tech, data, and AI domains. This includes measuring effectiveness, ensuring scalability and sustainability.

Strategic thinking and ability to develop metrics and measure the success of learning programs.

Ability to curate and align learning experiences with business needs.

Strong collaboration skills with HR and other enterprise functions.

Vendor management and partnership optimization.

Excellent leadership and communication skills.

Familiarity with learning management systems and digital learning platforms.

Preferred Skills:

Strong foundational understanding of technology, data, and AI concepts to design relevant, credible learning programs that enable meaningful engagement with technical stakeholders.

Expertise in creating adaptive, scalable learning experiences that meet the varied needs of technical employees using methods like experiential learning, labs, certifications, sandboxes, and AI-driven personalization.

Ability to drive adoption of learning initiatives through a partnership with senior leadership; building buy-in across technical teams and managing cultural change toward a continuous learning mindset.

Ability to define success metrics, build dashboards, analyze learning engagement and skills progression data, and tie learning outcomes to Tech AI&D objectives (e.g. improved technical delivery, increased velocity, and improved innovation rates).

Skill in setting, tracking, and refining objectives and key results (OKRs) that align learning initiatives to strategic technology, data, and AI goals – ensuring constant feedback loops and measurable impact on skills growth and business readiness.

#LI-TL2

Pay Transparency

Salary Range: $157,500-$270,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91971

Senior Associate - Workplace Planning & Design Manager (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

You are our future, and we commit to investing in you accordingly.

This role is a hybrid position, Tuesday - Thursday in the New York Office, Monday and Friday work from home.

Role Overview:
o Support Planning, Design and Construction Team in developing overall strategies to support company’s goals and initiatives.
o Manage and implement various interior design and renovation projects for NYL Business Units.
o Manage/expedite special, high visibility projects.

What You'll Do:
o Comfortable corresponding with executive level clients, and interacting with individuals at all levels
o Detail oriented, confident, self-starter with exceptional organizational skills
o Maintain a “can do” mentality with the ability to act with minimal information
o Demonstrate integrity, accountability, self-awareness and strong work ethic

Project Management:
• Manage all outside consultants on projects: architects, engineers, project management firm, furniture and IT vendors to expedite varying scales of projects from demo to move-in.
• Manage inter departmental relationships within NYL:  Procurement, IT, AP.
• Ability to coordinate all aspects of Business units’ departmental renovations.  including, but not limited to: block plans, schematics, furniture purchasing, design layouts, project implementation as well as coordination of personnel relocations.
• Oversee and manage all NYL Facilities Design projects (large and small) for all CSD operations and NYL Business Units with Facilities Design and Planning staff.
• Ensure company policies are followed
• Improve, implement and maintain workplace protocols and contracts corporate wide.
• Note: This role requires on-site presence from Tuesday to Thursday

Monitor and Implement Corp. Space and Furniture Workplace Strategies:
Work with the Procurement department to develop and institute effective space standards as well as pursuing cost efficient furniture & finish contracts to support said standards.

Budget and Project Tracking Administration Procedures:
Engage with appropriate areas within the company to address and stablish improvements of automated project management processes (including RFP, Purchase Orders, Contract, Work orders) to manage, monitor and expedite accounting and procurement operations as it relates to PDC’s projects.

What You'll Bring:
o Highly motivated individual with excellent communication skills and ability to manage up and down streams.
o IWMS or Spatial Data experience a plus but not required.
o Excellent Presentation Skills and Visual Communications required.
o Strong-communication and organizational skills
o Ability to work with multiple departments/divisions representatives, outside vendors and consultants to expedite all work.
o Critical thinker with ability to trouble shoot, problem solve and multitask.
o Bachelor Degree of Architecture or Interior Design, minimum of 10 years of multi-disciplined professional exposure. Proficient in Autocad, Word, MS Projects, Excel

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Pay Transparency

Salary Range: $90,000-$110,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91789

Associate, Technology Audit (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

This position will play a role in planning, control assessment, test design and execution phases of IT audits, as well as audit issue evaluation. The position will be based at the Company’s headquarters in New York City and expected to follow a hybrid schedule of onsite and remote. The position will report directly to a Corporate Vice President on the IT audit team. The role focuses on technology audits and advisory services, as well as integrated audits within the insurance, agency, investments, and corporate functions universes.

What You'll Do:

· Participate in planning, scoping and executing IT audits using department methodology under the direction of the audit manager.

· Participate in walkthroughs with stakeholders under the audit manager’s supervision, formulate risks, controls and execute testing to address the risks in alignment with the scope including designing test attributes, determining sample sizes and evidence requirements under the guidance of the audit manager.

· Run meetings and walkthroughs with clients while demonstrating active listening and critical thinking.

· Communicate efficiently with stakeholders during audits and clearly articulate evidence requests, testing rationale, follow-ups and audit findings outlining risk and root cause.

· Explore and use data analytics during audits and independently obtain required data.

· Independently draft audit observations, apply root cause analysis to issues, and assist in following up on action plans to ensure timely resolution.

· Provide timely updates on audit status and early indication of findings or delays to the audit manager along with suggested next steps.

· Pro-actively seek tasks and independently manage time to align with available capacity. Independently execute to multiple concurrent priorities alongside audits such as issue validation, department initiatives etc.

· Assist in risk assessing technology plan areas by supporting the team in gathering and documenting inputs.

· Stay up to date on relevant industry, technology and regulatory matters through self-education and department supported trainings. Gain an understanding of the Company’s business and priorities.

· Actively provide inputs and adapt to rapid changes in the department and Company. Demonstrate ability to quickly pivot and make level-appropriate decisions independently while keeping their team and manager informed.

· Travel 10% - 15% domestic and international.

What You'll Bring:

· Minimum of two to four years of IT auditing experience. Experience within either Internal Audit or relevant Big 4 consultancy is a plus.

· Knowledge of multiple IT environments (e.g., Windows, UNIX/Linux, Mainframe, AWS) and functional areas (e.g., cybersecurity, information security, access management, data protection etc.) is desirable.

· Working knowledge of risk and control concepts in the context of internal audit.

· Familiarity with IIA Standards and internal audit methodology.

· Experience with Data Analytics software such as Tableau is a plus.

· Clear grasp of how the first, second, and third lines function to manage and mitigate risk.

· Good understanding of relevant regulations, industry standards and frameworks (e.g., SSAE 18/SOC, SOX, COSO, COBIT, ITIL, ISO27001, NIST), is a plus.

· Good understanding of relevant regulations such as NYDFS, HIPAA and GLBA.

· Bachelor’s degree in information systems, Accounting, or other quantitative discipline preferred (other bachelor’s degrees may be considered).

· Currently holds or is committed to pursuing professional audit certification such as Certified Information Systems Auditor (CISA).

· Proven ability to multi-task, complete projects on time and on budget, and adjust to changing priorities. Ability and desire to learn quickly, be flexible and think strategically.

· Strong communication (i.e., verbal and written) and interpersonal skills with the ability influence change.

· Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability.

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Pay Transparency

Salary Range: $62,400-$90,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92070

Corporate Vice President (Group Benefit Solutions) (Philadelphia, PA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Offered Wage: $152,734.92/year

Duties: Accountable for cross-functional responsibilities supporting the company's Group Benefit Solutions (GBS) Product Management function. Partner with GBS operational teams, key stakeholders, and experience owners to define overall product vision through epics, features, and user stories. Define acceptance criteria and participate in various SAFe Agile ceremonies for product delivery and acceptance. Participate with the Agile Release Train (ART) and partner closely with experience owners, product managers, Release Train Engineers (RTE), scrum masters, and system test leads to define overall ART delivery, including identifying key dependencies and prioritizing epics, features, and user stories for optimum release sequence and value realization. Act as a subject matter expert (SME) for the internal scrum team and across the ART. Prioritize and execute user stories within each sprint based on optimum sequence. Partner with the scrum master and other ART team members on a regular basis to ensure assigned features are fully executed within the prescribed program increment. Plan and execute required product owner activities, including PI planning, grooming, and demonstrations. Prioritize work for delivery teams based on business value and stakeholder engagement. Manage user stories, including accurate story descriptions and acceptance criteria. Participate in ART activities such as PO Sync and PI planning and escalate risks as needed. Drive delivery by providing clarifications and solutions by partnering with stakeholders, software implementers, business SMEs, and capture all decisions. Ensure proper user stories are assigned to the scrum team. Work across multiple business units, including product, architecture, and delivery teams to maintain scope and schedule changes.

Education & Experience Requirements: Bachelor’s degree in Information Technology, Information Science, Management Information Systems, Computer Science, or related field (willing to accept foreign education equivalent) plus 7 years of experience as a Corporate Vice President, Senior Consultant, or related occupation performing product management, Agile software delivery, defining features and user stories, including identifying key dependencies and the optimal release sequence to generate the largest business case value realization. Or alternatively, a Master’s degree in Information Technology, Information Science, Management Information Systems, Computer Science, or related field (willing to accept foreign education equivalent) plus 5 years of experience as a Corporate Vice President, Senior Consultant, or related occupation performing product management, Agile software delivery, defining features and user stories, including identifying key dependencies and the optimal release sequence to generate the largest business case value realization. Specific skills/other requirements - Must also possess the following (quantitative experience requirements not applicable to this section) - Experience must include: Deconstructing Agile initiatives and epics into a complete and prioritized set of features and user stories; Driving and leading the software delivery process by partnering with stakeholders, software implementers, business experts and other technology teams to resolve issues; Writing complex SQL queries and performing data analytics and system analysis; Creating technical documentation such as system flow diagrams, feature documents, and data lineage; Utilizing both the technical (Java, .Net code, AWS) and business language to analyze software systems; and Utilizing various tools (Visio, Tableau, Confluence, Jira) to produce comprehensible deliverables.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 92121

Director and Actuary (Strategy & Special Initiatives) (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Corporate Vice President & Actuary - ALM & Investment Strategy (Strategy and Special Initiatives)

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

Business Overview:

What You'll Do:

Collaborate with the Actuarial Services, Business Units, Pricing, Risk, Finance, and OCIO Teams to analyze and manage the company’s ALM profile
Help develop ALM hedging strategies to optimize NYL balance sheet and earnings profile
Provide ALM modeling analysis and support for investment and hedging strategies
Work with the Investment Strategy team to develop pricing and reinvestment baskets in support of new business and inforce management
Develop frameworks in support of asset liability management
Support the ALM team leaders in calculating, aggregating and reporting of the NYL General Account ALM position
Perform periodic reviews of ALM metrics as well as the current methodologies
Help build and test investment strategies for new and existing products
Conduct research to support and expand ALM practices

What You'll Bring:

PF5 level, Strong PF4s will be considered
4+ years of experience in life insurance and/or annuities, preferably in ALM or related discipline
FSA designation in the Society of Actuaries highly desirable
CFA designation and/or investments experience a plus
Deep understanding of life insurance and/or annuity financials and modeling results
Ability to think strategically about ALM and investment strategy
Strong modeling, analytical, and technical skills
Prophet experience a plus
Python coding experience desired
Strong business partnering skills
Strong communication (written and oral) skills, drafting and presenting different types of presentations to a wide variety of stakeholders

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Pay Transparency

Salary Range: $122,500-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91939

Development Manager-Birmingham GO (Birmingham, AL, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Business / Role Overview:

New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Some agents operate their businesses out of our General Offices, while others maintain independent office locations.

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market and select cultural markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

This position will support the Birmingham GO.

What You'll Do:

Drive, monitor and assist New Org Agent retention and production efforts.
Properly implement NYLIC University’s Blended Learning Curriculum and Critical Selling Skills Systems. This includes notifying Agents of course deadlines and virtual session offerings as well as preparation for the facilitated delivery of Group Instruction and Drill (GID) sessions / Skill Builders.
Understand NYLIC University Online. This includes system navigation for both Development Manager and Agent users, assigning scheduled offerings, assessment review and tracking and curriculum and regulated course reporting.
Understand and remain current with NYL Central implementation. Assure Agents are aware of and continuously trained to leverage new system features and functionalities upon release (specific to Sales Central and Marketing Central at this time).
Build partnerships with the General Office (GO) Field Management Team to assure the Field Development System (FDS) is implemented and executed effectively. This includes conducting and scheduling Field Observation and Demonstration (FOD) sessions with Agents (to assist with case preparation and the presenting/closing of sales), Agent Development Planning Meetings with the Field Management Team in addition to assisting Monthly and Annual Plan Meetings.
Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.
Channel, drive and promote sales initiatives and incentives with Agents, GO Field Management Teams and the Zone. Develop a solid knowledgebase of NYLIC products.
Work with the Managing Partner to ensure the complete and proper implementation of the FDS system in the General Office. This includes conducting Performance Review and Planning sessions with agents, conducting Agent Development Planning meetings with Partners and Managing Partners, assisting with Monthly Planning Meetings, and Annual Planning meetings.
Effectively train agents to gather names through prospecting process of referrals, social media mining, networking, community events, and center of influence development.
Effective with technology to enable training and assistance in virtual environment.

What You'll Bring:

Bachelor’s Degree preferred
Two-time Council qualifier with a solid Life Case Rate (specific to internal applicants) or Previous PF2 experience
Valid State Life and Health Licenses
FINRA Registrations- Series 6 & 63
Persuasive, Verbal and Written Communication Skills
Performance Management
Facilitating Groups
Coaching
Developing, Empowering and Influencing Others
Providing Motivational assistance
Goal, Impact and Result Oriented
Adaptability and Flexibility
Leading Change
Problem Solving
Planning and Strategizing
Ability to mentor other DMs
Demonstration of effective FOD and IDD
Can lead one on one Development Conversations with Partners

Pay Transparency

Salary Range: $60,000-$85,000

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Senior Associate, Software Engineer - Investment Technology (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Software Engineer - Investment Technology

Are you a passionate software engineer who’s excited about building enterprise-grade systems, exploring new technologies, and making a real impact in the world of investments? If you have 5–12 years of experience and are looking to step into a role where innovation meets purpose—this might be your next big move.

What you’ll do:

Design, code, and build scalable, high-performance applications
Collaborate with cross-functional teams to deliver enterprise-quality software solutions
Conduct POCs and develop prototypes for emerging business and tech challenges
Act as a key technical advisor, contributing to product vision and innovation
Lead with curiosity—designing and developing reusable components and modern capabilities
Constantly explore tech advancements and propose ongoing improvements
Communicate complex ideas clearly and collaborate across global teams (including offshore)
Work independently and as part of a team to meet fast-paced deadlines

What you’ll bring:

5–12 years of hands-on software development experience
Solid understanding of the full Software Development Lifecycle (SDLC)
Proficiency with both Agile and Waterfall methodologies
Strong grasp of application integration via APIs—including vendor systems
Up-to-date on architecture trends and systems best practices
Your Tech Toolbox We work across a modern and dynamic stack.
.NET Technology Stack, WebAPI, NodeJS Web development with Angular, React, ASP.NET MVC, JavaScript, CSS, JQuery, AJAX, HTML5, Python, SharePoint Online, PowerShell
Databases: Oracle, SQL, Postgres, Redshift, NoSQL
Cloud Infrastructure: AWS or AzurReporting Tools: Crystal Reports, Business Objects, Tableau (nice to have)
DevOps & Tools: GIT, Team Foundation Server (TFS), JIRA, CI/CD pipelines
Preferred: Aspose, Kendo UI, Telerik, Angular Material UI

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91831

Senior Associate - Sr. Quality Test Engineer (New York, NY, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

We are seeking an experienced and driven Sr. Quality Test Engineer to join our dynamic team. This role is ideal for someone passionate about delivering high-quality software solutions through efficient QA strategies, automation, and collaboration. You will play a critical role in defining quality standards, leading test efforts across projects, and ensuring smooth and timely delivery of enterprise-level applications.

What You’ll Do:
• Manage QA efforts across multiple projects with cross-functional teams.
• Define and promote best practices in software testing and quality assurance.
• Plan, design, and execute test strategies including functional, regression, system integration, load, and performance testing.
• Write, maintain, and execute automated test scripts using tools such as Selenium, MABL, or similar.
• Review and validate test coverage and test results to ensure quality delivery.
• Collaborate with developers, product owners, and business stakeholders to ensure requirements are met.
• Support and coordinate User Acceptance Testing (UAT) with business users.
• Troubleshoot issues, conduct root cause analysis, and maintain defect logs.
• Continuously improve testing strategies through automation, process enhancements, and emerging testing methodologies.
• Provide technical leadership, mentorship, and share knowledge across QA and development teams.

What You’ll Bring:
• Expertise in test automation frameworks (e.g., Selenium/WebDriver, MABL, BDD/TDD).
• Hands-on experience with test management tools (e.g., JIRA, PractiTest).
• Strong knowledge of API testing tools like Postman, SOAP UI, etc.
• Proficient in developing and executing test cases in both open-source and proprietary frameworks.
• Familiarity with cloud, mainframe, distributed, and highly integrated systems.
• Solid understanding of Agile, Kanban, and Iterative methodologies.
• Skills and experience with relational databases (e.g.SQL, SOQL, MySQL, PostgreSQL) for data validation and querying.

Preferred Qualifications / Requirements
• Bachelor’s degree in computer science or a related field.
• 5–7 years of experience in software testing or technology support roles.
• Proven ability to manage QA processes in a multi-project environment.
• Experience in Life Insurance, Annuity, and/or Wealth Management industries is a strong plus.
• Experience working with Salesforce and/or CRM systems is advantageous.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated leadership in test planning, execution, and continuous improvement.
• Experience in facilitating Root Cause Analysis and retrospective sessions.
• Effective communication and collaboration skills within cross-functional teams.
• Industry-standard QA or Cloud-related certifications (e.g., ISTQB, AWS Certified Cloud Practitioner, Azure Fundamentals) are an added advantage

#LI-TL2

Pay Transparency

Salary Range: $85,000-$145,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91846

Senior Associate, Salesforce Developer (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in supporting the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to broader application development initiatives.

What you’ll do:

Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
Design, develop, test, and maintain high-quality software solutions using both front-end and back-end technologies to meet business needs.
Architect and implement Salesforce solutions that align with business objectives and technical best practices.
Collaborate with developers and stakeholders to gather, analyze, and refine business requirements.
Troubleshoot and resolve issues within the Salesforce environment to ensure optimal performance and user experience.
Optimize the software development lifecycle by identifying and addressing inefficiencies and productivity barriers.
Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.
Evaluate and refine application architectures and infrastructure to improve scalability, security, and performance.
Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.
Stay current with the latest Salesforce features, best practices, and emerging technologies to enhance system capabilities.
Foster a collaborative team environment, working closely with colleagues to drive innovation and achieve business goals.

What you’ll bring:

Bachelor’s degree in Computer Science, Engineering, or a related field of study is required
Salesforce certifications (e.g., Certified Administrator, Service Cloud Consultant, Platform Developer I and II).
7+ years of hands-on experience in Salesforce development and administration.
Expertise in Apex, Visualforce, and Salesforce Lightning (experience with Lightning Web Components is a plus).
Strong understanding of the Salesforce data model, security, and sharing rules.
Proficiency in Salesforce integration using REST/SOAP APIs and other integration tools.
Proficiency with Apex controllers, Triggers, Batch Apex and other programmatic solutions on the Salesforce platform
Experience working in complex Salesforce environments, preferably with Salesforce Service Cloud.
Experience with Salesforce integrations and AppExchange products.
Strong knowledge of ReactJS, JavaScript frameworks, and SLDS framework
Experience with Salesforce declarative development using Flow.
Einstein experience a plus.
Excellent communication and collaboration abilities.
Strong problem-solving skills with a keen attention to detail.
Familiarity with Agile methodologies and tools such as JIRA.
Ability to thrive in a fast-paced, team-oriented environment.

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91687

Senior Associate - Frontend Developer (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

As an expert in Digital Front End technologies, lead technical design and implementation efforts that leverage the core capabilities of our digital platforms, bringing web and mobile innovative solutions and experiences that meet/exceed business goals and outcomes.

What You’ll Do:
• Work with Product and UX to analyze/refine requirements and design/implement leading customer experience that drives value and is scalable and secure
• Bridge the gap between high-level architecture developed by platform architects and detail designs created by UI/UX experts
• Working with the ASM and Development team, provide guidance on implementing appropriate monitoring, alerting, and measurements to ensure the health of our environment
• Working with the Digital DevOps team and QA teams to instrument and implement effective automation, realizing both increased productivity and quality
• Provide technical guidance, code reviews, and mentorship to the team on software development best practices using clean code, solid architecture, and craftsmanship
• Integrate APIs and third-party systems as part of the overall architecture
• Optimize site performance to achieve great Core Web Vitals to ensure fast load times and smooth user experience across devices.
• Working with the cloud team, promote and codify platform/cloud engineering best practices as it pertains to application development
• Model strong disciplinary skills through documenting solutions and techniques, ensuring information is available to the team through technical notes and internal knowledge base

What You’ll Bring:
• 5+ years of strong experience as a Front-end software developer
• In-depth knowledge in Angular, React, Vue.js, and Next.js
• Expertise in RxJS, Redux, GraphQL
• JavaScript, TypeScript, HTML, CSS, SCSS
• Experience working with enterprise-level applications and building consumer-facing products
• Experience in API and MicroServices design and implementation
• Experience in AWS cloud infrastructure and application services
• Experience with Responsive Web Design
• Proficiency in UX design tools such as Zeplin and Figma
• Experience building accessible websites that meet WCAG 2.1 compliance
• Experience interpreting wireframe design specs into functional front-end authorable experiences
• Experience leveraging AI-powered tools and frameworks to enhance user interactions, personalize experiences, or streamline front-end development workflows.
• Proven experience working within a distributed technology environment demonstrating ownership and accountability
• Strong analytical, problem-solving, and conceptual skills
• Excel at communicating (spoken, written, presentation) with an ability to express technical concepts in business terms
• Ability to negotiate and navigate difficult or ambiguous situations, adapt and work effectively with a variety of situations, individuals and technologies
• Degree in a STEM or Business field or equivalent
• Takes ownership and accountability
• Ability to work as part of a distributed product team
• Forward-thinking; ability to identify potential risks and issues, proactively providing recommendations for mitigating
• Actively participate and collaborate within Agile teams to effectively plan and execute deliverables for each sprint
• Embraces diversity and inclusion of thought
• Ability to work across boundaries, building cross-organizational relationships
• Strong desire to develop and advance own skills through self-study, hands-on and shadow learning, formal instruction

Preferred Skills
• Experience with tools that advance our Agile and DevOps practices
• Experience with enterprise platforms such as Adobe Experience Manager (AEM), Salesforce, Mulesoft

#LI-TL2

Pay Transparency

Salary Range: $82,500-$140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91830

Senior Associate, Agency Standards (Compliance Manager) (Atlanta, GA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of our team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

** This role will be located in the Atlanta General Office (GO) and will support the following GOs – Atlanta, Central Georgia, Central Alabama, Greenville. **

Role Overview:

As a key member of New York Life’s Agency distribution system, you will assist the Managing Partner in maintaining and executing critical supervisory systems within the General Office. This role involves direct oversight of agents, Registered Representatives, and Investment Advisor Representatives through regular inspections, compliance training, and supervision programs. You will also serve as a primary compliance resource, ensuring adherence to regulatory requirements and helping to uphold the firm’s high standards. Ideal candidates bring a solid foundation of industry knowledge, relevant licenses, and a proactive, detail-oriented approach to promoting operational excellence and regulatory integrity.

What You’ll Do:

Assists the Managing Partner with Agent, Registered Rep and IAR Supervision and executing the Supervisory Systems within the General Office
Conducts Periodic Inspections and Supervisory Interviews with Agents, Registered Reps & IARs and handles all follow-up required
Handles the Seminar Supervision Program
Handles the Enhanced Supervision Programs for Agents and Registered Reps
Handles the Financial Supervision Program for Agents and Registered Reps
Conducts Incoming and Outgoing Correspondence Reviews and Resolution of Red Flag Items
Assists the Managing Partner in recommending and delivering Disciplinary Actions
Serves as the “point person” to field and answer Standards and Compliance related questions from Agents, Registered Reps, IARs and Field Managers
Conducts Site Inspections for General Offices, Sales Offices and Satellite Offices
Assists with Complaint Review Handling and Resolution
Conducts Standard and Compliance Related Training for Agents, Registered Reps, and IARs
Assists with follow up for all agent, Registered Rep and IAR regulatory year-end requirements

What You’ll Bring:

Bachelor’s Degree and/or equivalent experience
Minimum 2 years of industry experience
Comprehensive knowledge of registered and non-registered products
Must have Series 7, Series 63, Series 24 (Or obtain Series 24 within 90 days)
Series 65, 66, or ChFC (or obtain within 12 months)
Excellent communication skills (written and verbal)
Strong analytical skills required
Must be a self-starter, results-oriented, a team player and be able to prioritize responsibilities

Preferred Skills:

Preferred Series 51 or 53

#LI-SV1

Pay Transparency

Salary Range: $85,000 - $128,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92107

Senior Administrative Assistant (New York, NY, US)

Location Designation: Hybrid - 3 days per week

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Role Overview:

The Executive Assistant will provide support for the Corporate Development and Strategy team. This individual will be responsible for working both strategically and tactically on highest team priorities and provide administrative support for the CD&S leadership team. This individual will stretch into organizing and tracking team objectives and goals while providing support for team’s day-to-day operating priorities. In addition, this individual will have significant responsibility in managing multiple priorities, inclusive of department-wide event planning. This role requires close partnership with senior leaders, their assistants, and employees at all levels of the organization.

What You'll Do:

Team Planning: Support team event planning and create team operating agenda, inclusive of weekly, monthly, quarterly rhythm.

Administrative Planning & Execution: Coordinate across multiple teams’ calendars for seamless execution of team activities.
- - Assist CD&S leaders with critical activities and ensure timely prioritization and execution. Effectively maintain and manage leaderships’ business calendars.
  - Handle all aspects of administrative support for leadership and their teams in a timely and professional manner
  - Coordinate and schedule meetings, handle travel reservations, and organize conference/video calls, often involving multiple locations.
  - Coordinate logistics for all meetings including IT, room set up, and catering as needed
  - Utilize Microsoft Office Suite to assist with presentations and reporting
  - Project manage smaller team initiatives, if needed

Meeting Preparation and Presentations: Lead development of logistics, agendas, and materials for business and team meetings (e.g., leadership team meetings, team meetings), ensuring alignment, clarity, and accuracy of materials.
- - Prepare presentations and memos for various audiences, including senior leaders.
  - Assist with written communications

Travel & Expense – prepare/reconcile travel expenses
- - Review and process invoices and expense reports in a timely and accurate manner.

Communications: Develop internal communications, on behalf of CD&S leaders, to ensure timely and relevant information-sharing. Draft talking points for key leader presentations, ensuring appropriate and cohesive messaging.
Flexibility: Remain flexible if priorities change and maintain involvement in a wide variety of tasks based on business demands that arise. Own ad-hoc administrative tasks (e.g., compliance approvals, applause recognition reporting).
Relationship Management: Develop and maintain strong relationships with other Executive Assistants; including providing back-up when needed

What You'll Bring:

Excellent organizational skills and attention to detail. Strong follow up skills
Strong interpersonal skills with a high level of professionalism
Excellent written and verbal communication skills
Ability to prioritize and multi-task
Possesses a sense of urgency
Prior task management experience
Ability to maintain confidentiality, good judgment and diplomacy
Proficient in Microsoft Office including Word, PowerPoint and Excel, including the ability to create professional communication and reports using Word. Ability to draft and format presentations in PowerPoint. Foundational Excel experience and skills to create charts, diagrams and tables of data
Bachelor’s degree preferred
Minimum of 8 years of experience supporting senior level executives in a corporate environment

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $52,500-$90,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91543

Senior Associate, User Acceptance Testing (UAT) Analyst (White Plains, NY, US)

Job Requisition ID: 92002

Location Designation: Fully Onsite

Location: 44 South Broadway, White Plains, New York 10601

Offered Wage: $150,280.00/year

Duties: Execute automation and manual test cases on technology solutions to validate business requirements, design specifications, and production readiness. Develop and execute test plans created to validate software solutions using real-world scenarios and proposed business processes. Partner closely with Requirements Leads, Business Analysts, and IT Testing professionals to ensure business requirements are appropriately tested according to specifications. Report defects, usability variances, and business process issues that negatively impact production readiness or established acceptance criteria. Contribute to the definition of testing acceptance criteria, final approval of production readiness approval, and real-world business use case creation. Work with Business Requirement Leads to determine appropriate test coverage, test scenarios, and exploratory testing strategies according to business requirements. Execute testing, including “Run the Shop” work that focuses on keeping the systems running and small enhancements and large-scale strategic programs that focus on “Grow the Business” and new business technology modernization.

Education & Experience Requirements: Bachelor's degree in Computer Science, Computer Engineering, Information Systems

related field (willing to accept foreign education equivalent) plus five (5) years of experience as a Quality Assurance Professional or related occupation performing automation and manual testing and providing software testing support leveraging Waterfall and Agile testing methodologies within the insurance industry or, alternatively, a Master's degree in Computer Science, Computer Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus three (3) years of experience as a Quality Assurance Professional or related occupation performing automation and manual testing and providing software testing support leveraging Waterfall and Agile testing methodologies within the insurance industry. Specific skills/other requirements - Experience must include 3 years in each of the following skills: Developing Selenium-Java automation frameworks leveraging TestNG and Maven for test suite execution, and crafting functional and non-functional automated testing frameworks and coding, maintaining, and executing test scripts leveraging Eclipse integrated development environment (IDE) to ensure business processes cited in JIRA requirements; Coordinating with user acceptance testing (UAT) teams during Agile sprints to identify test data from SQL databases and creating required test data by managing test cases and bug management processes leveraging JIRA management tools; Crafting test strategies and plans for large-scale projects and tracking revisions to maintain project alignment and ensure version control throughout using documentation in JIRA; Testing web services to verify test results leveraging SOAP user interface (UI) and REST Extensible Markup Languages (XMLs) and extracting data through SQL queries at the backend to ensure software systems reliability and accuracy; and creating JIRA dashboards leveraging custom, defined gadgets and filters in JIRA to view project insights by collecting data from multiple sources, including project details, bug tracking, number and types of reported issues, and overall state of the project to identify areas of improvement and ensure that workflows run smoothly and meet established objectives.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92002

Sr Associate, QA Lead - Service Experience Value Stream (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

Role Summary
We are seeking an experienced QA Test Engineer/Lead to join our Service Technology QA team for our Customer Relationship Management (CRM) applications in the FinTech ecosystem (Life Insurance / Annuity / Wealth Management). In this Test Lead role, you will drive testing efforts, optimize testing processes, and improve software quality across the organization. You will collaborate with project stakeholders and end-to-end testers, ensure adherence to standards and guidelines, and support the Development Manager in monitoring QA team performance and delivery metrics. This role requires strong leadership abilities and a focus on delivering high-quality solutions to enhance customer service processes.

What you’ll do:

Quality Assurance Leadership
Ensure high-quality software delivery through planning, implementing, and automating QA testing.
Define and champion quality and testing best practices among development teams.
Write high-quality, efficient, and maintainable test automation code to support regression and functional testing.
Effectively manage and prioritize tasks across multiple projects simultaneously, ensuring alignment with business timelines.
Manage a co-located work team often in multiple time-zones.
Understand and able to work with varying testing methodologies (Agile, Kanban, Waterfall, Iterative).
Test Planning and Execution
Develop and deliver key project deliverables, including Project Test Strategy, Test Plans, Test Cases, Test Data, and Defect documentation in a timely and organized manner.
Plan and implement various types of testing (e.g., regression, functional, data validation, system integration, load, performance).
Conduct integration testing to validate seamless interactions between system components.
Perform thorough API testing using tools like Postman, SOAP UI, or equivalent, focusing on endpoint validation, data flows, and performance.
Design test scenarios and scripts and compare results to functional and non-functional requirements.
Review developer and tester test plans to ensure comprehensive coverage.
Defect Management and Troubleshooting
Document and analyze test results, recommending corrective actions.
Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes.
Collaboration, Communication, and Continuous Improvement
Identify opportunities to reduce testing time and effort through automation.
Conduct exploratory testing and risk analysis for complex features.
Support User Acceptance Testing (UAT), assisting business partners and end users in validating software quality.
Continuously evaluate the effectiveness of the test suite and explore innovative automation techniques.
Lead the testing efforts of medium to large-sized projects, assign tasks to personnel, and report progress to stakeholders.
Share practices, techniques, and technical knowledge across the organization and implement improvements.

What you’ll bring:

Bachelor’s degree in computer science or related field of study
Technical Proficiency
Extensive knowledge and experience in testing cloud, distributed, mainframe, and highly integrated complex environments.
Proficiency with test automation tools such as Selenium/WebDriver/Orchestrator/MABL and BDD/TDD frameworks.
Experience developing test frameworks and test cases using open-source and in-house test frameworks.
Experience with test management tools like JIRA, PractiTest, etc.

Ability to solve a broad range of problems and take a new perspective using existing solutions.
Attention to detail, an analytical mind with problem-solving aptitude, and strong organizational skills.
Teamwork and Communication
Process Improvement
Understanding of key business drivers and ability to use best practices to improve processes.
Experience working in an Agile/Scrum development process.
Lead Root Cause Analysis/Retrospective Sessions.

Experience:

5-7 years of experience in testing software or technology support.
Experience in the Life Insurance, Annuity and/or Wealth Management (Brokerage & Mutual Funds) business is a plus.
Experience with Salesforce and/or CRM is a plus.
Strong knowledge of service business processes and technology is a plus.

Pay Transparency

Salary Range: $102,500-$175,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92001

Corporate Vice President (Tampa, FL, US)

Job Requisition ID: 92003

Location Designation: Fully Onsite

Location: 8641 Henderson Road, Tampa, Florida 33634

Offered Wage: $149,500.00/year

Duties: Implement Accenture’s Life Insurance Platform (ALIP) and RGA’s Automated Underwriting Risk Assessment (AURA) related to ingesting work, processing rules, utilizing look-up tables, integrating with other existing systems and ultimately auto decisioning the cases. Interpret XML and system tables to assess how they impact ALIP and AURA. Maintain, administer, troubleshoot, and configure ALIP and AURA toolset or other toolsets for business needs. Own ALIP and AURA backlogs, including refinement, prioritization of open issues and enhancements, while having a holistic view of the interdependencies. Write business and technical requirements and configure changes in ALIP and AURA for requested enhancements and small bug fixes. Communicate with business sponsors to ensure enhancements and upgrades are completely understood before implementing changes, including writing release notes. Lead ALIP and AURA stand up meetings, including agendas and meeting notes, and other meetings as required. Represent the new business application intake team in various forums and interdepartmental collaboration. Work with other IT agile teams when NYL Direct initiatives require interaction between systems. Manage the teams’ incidents through Service Now, working with platform partners, Accenture and RGA, as well as internal teams through to resolution. Perform quality assurance and reporting on development efforts being completed by other members of the technical staff, to deliver the expected business value. Manage control reports and analyze results from data mining to provide insight to upper management for decision-making.

Education & Experience Requirements: Bachelor's degree in Computer Engineering

a related field (willing to accept foreign education equivalent) plus eight (8) years of experience utilizing Organization Life Insurance and Annuities Platform, also known as Accenture Life Insurance Platform (ALIP) or industry equivalent to develop software components for new business and underwriting or, alternatively, a Master's degree in Computer Engineering or a related field (willing to accept foreign education equivalent) plus six (6) years of experience utilizing Organization Life Insurance and Annuities Platform, also known as Accenture Life Insurance Platform (ALIP) or industry equivalent to develop software components for new business and underwriting. Specific skills/other requirements - Experience must include (quantitative experience requirements not applicable to this section): Managing service integrations for the ALIP and AURA platforms as a technical lead; Writing queries and developing reports using related query language/tools (Toad); Developing and implementing changes for business units including operations, compliance, and policy maintenance to ensure no defects; Researching and developing new technical workflows, troubleshooting production issues, and recommending improvements to existing processes to enhance efficiency and productivity; and writing requirements, implementing changes, notifying QA for testing, and deploying updates. Position requires 5-10% domestic and international travel. Hybrid role - 2 days remote, 3 days in office.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92003

Associate - Unqork Developer (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

As an Unqork Developer Engineer, you will be in charge of developing, configuring, customizing, and deploying applications on the Unqork platform to meet complex business requirements. You’ll collaborate with cross-tech teams and business teams to drive the successful delivery of business solutions on the Unqork platform. This role demands strong technical expertise, programming, and problem-solving skills.

What You'll Do:
• Build solutions on the Unqork SaaS platform as part of a larger Producer Management development team.
• Work with team engineer leads, architects, and business stakeholders to translate business requirements into technology solutions.
• Ensure applications and components are optimized for performance, scalability, and maintainability.
• Develop reusable components and modules on the Unqork Platform.
• Perform rigorous unit testing and debugging to deliver robust and defect-free solutions.
• Develop into an internal Unqork SME for the applications you support in your value stream: acting as technical point for capabilities that your technology has enabled.
• Develop integrations between the Unqork platform and all the necessary data, solutions, and services endpoints needed.
• Partner with the Scrum Master and Product Owner to refine and analyze the backlog and drive the technical delivery of features and user stories into working software (and specifications).
• Stay current with the latest technology including but not limited to Unqork, database, and AI technologies.

Additional Key Responsibilities
• Actively participates in daily standup calls, sprint planning and Program Increment (PI) planning sessions.
• Actively collaborates with and align to information, data, security and infrastructure strategies.
• Partners with Business stakeholders and to review and understand business requirements.
• Conducts complete assessments of complex business problems, including those involving multiple systems, customers, platforms, and technologies.
• Proposes technology solutions within areas of the team’s development.
• Stays current on NYL architectural standards.
• Identifies and suggests technical and architectural and design improvements in current systems.
• Supports the project through the entire software development lifecycle from initial kickoff to production deployment.

What You'll Bring:
• Bachelor’s or Master’s Degree in Computer Science, Information Technology or related field.
• 2-5 years professional experience as a Unqork Configurator / Developer.
• Excellent analytical and problem-solving skills; Can work independently to solve complex technical issues, unit test, and debug.
• Strong SQL skills, including query optimization, performance tuning, and report development.
• Experience with document / NoSQL databases a plus.
• Full-stack development experience a plus.
• REST API development a plus.
• Hunger for continuous learning of new technologies, methodologies, and ways to solve problems.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple priorities and deliver high-quality results under tight deadlines.

Pay Transparency

Salary Range: $65,000-$110,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92091

Senior Associate, Data Engineer (White Plains, NY, US)

Job Requisition ID: 92131

Location Designation: Fully Onsite

Location: 44 South Broadway, White Plains, New York 10601

Offered Wage: $146,000 /year

Duties: Actively partner with Corporate Data Strategy and Governance and other corporate technology divisions to design and implement solutions to extract and integrate data to and from data warehouses, data marts, and data lakes to provide reports, decision support and driving insights. Identify, investigate, and resolve data discrepancies by finding the root cause of issues. Work with partners across various cross-functional teams to prevent future issue occurrences. Proactively look for opportunities to optimize the data loading structure and develop new approaches to improve the onboarding and integrity of the data. Provide basic reporting and respond to inquiries asking for insights about the data sets from stakeholders. Ensure that data is clean, consistent, and synchronized across platforms, and oversee the design and implementation of data cleansing procedures. Represent area on projects and be a key player in meetings with all levels of management. Act as a mentor to team members and the Foundational Business on all technical issues.

Education & Experience Requirements: Bachelor’s degree in Information Science, Economics, Computer Science

related field (willing to accept foreign education equivalent) plus two (2) years of experience as a Data Engineer, Database Manager, or related occupation interpreting, analyzing and building data products using SQL or Python to help in strategic decision making. Specific skills/other requirements – Must also possess the following (quantitative experience requirements not applicable to this section): Utilizing SQL or Python to transform, manipulate and preprocess large datasets of structured and unstructured data from various sources to conduct data quality assurance, exploratory analysis and inform business decisions; Utilizing Redshift, Hadoop, or Snowflake to design and optimize complex SQL queries in addition to maintaining and implementing data pipelines; Utilizing Python, R or other statistical tools to manipulate large data sets, perform statistical analysis, transform datasets and design automated reports; Sourcing and organizing data from multiple platforms or data sources for reporting and insights; and performing root cause analysis and resolving performance bottlenecks.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92131

Senior Associate, Corporate Development & Strategy (White Plains, NY, US)

Job Requisition ID: 92139

Location Designation: Fully Onsite

Location: 44 South Broadway, White Plains, New York 10601 (fully in-office)

Offered Wage: $174,500.30/year

Duties: Frame and assess complex business problems and areas of opportunity in line with overall vision and strategy of the company. Develop pragmatic solutions to key strategic and operational issues affecting the business. Develop and present recommendations to senior leadership and play a key role in informing and influencing senior management decision making. Support strategic planning processes, including interdependencies between key business, technology and financial planning processes. Facilitate structured reviews of the enterprise portfolio of strategic initiatives and implications (budget, resource allocation). Support agenda and materials development for senior executive audiences and meetings. Own and drive end-to-end delivery of project solutions. Lead execution of key enterprise initiatives by forming collaborative partnerships with colleagues across business and functional areas. Provide thought leadership and subject matter expertise in relevant areas (digital transformation, risk and compliance). Manage enterprise governance and communication processes.

Education & Experience Requirements: Master’s degree in Business, Electronic Engineering, Computer Science, Computer Engineering,

a related field (willing to accept foreign education equivalent) plus 3 years of experience as an Associate, Analyst, or related occupation defining and articulating business strategy and support oversight for large and complex programs in a management consulting, technology, or financial services environment. Alternatively, a Bachelor’s degree in Business, Electronic Engineering, Computer Science, Computer Engineering, or a related field (willing to accept foreign education equivalent) plus 5 years of experience as an Associate, Analyst, or related occupation defining and articulating business strategy and support oversight for large and complex programs in a management consulting, technology, or financial services environment. Specific skills/other requirements - Experience must include 3 years in each of the following: Developing C-suite presentations and supporting senior executive audiences and meetings playing a key role in informing and influencing senior management decision making; Designing and deploying customer surveys on Qualtrics to conduct market research and form actionable insights on industry landscape and potential areas for business expansion; Analyzing data using Excel, Alteryx, Tableau, and SQL data analysis tools to support qualitative findings and enable key marketing decisions; Leading execution of key enterprise initiatives such as go-to-market strategies for enterprise tech products, by forming collaborative partnerships across functions and conducting focus groups, and customer interviews; Structuring and delivering technology strategy projects using Agile, Cloud computing, SaaS, or Enterprise Data Management; and Performing project and process management, including managing multiple projects simultaneously, by creating capability maps, tech architecture diagrams, and mapping process flows for business operations.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92139

Corporate Vice President, Analytics Engineer (New York, NY, US)

Job Requisition ID: 92136

Location Designation: Fully Onsite

Location: 51 Madison Avenue, New York, New York 10010

Offered Wage: $175,947.00/year

Duties: Design and implement data pipeline architecture and processes including sourcing, transformation, and extraction to enable seamless analytics integration. Utilize expert-level SQL and Python to manage, query, and transform structured data in relational databases to ensure performance and scalability. Automate and manage robust data pipelines and workflows using software engineering best practices to ensure reliability and scalability. Map data between source systems, data warehouses, and data marts to align with business requirements and analytical workflows. Build and maintain data models to optimize data storage, access platforms, and support complex business analytics needs. Collaborate with analysts and data scientists to translate business requirements into actionable data solutions. Leverage cloud platforms including AWS, Snowflake, and Redshift, and big data frameworks to build and scale data engineering solutions for large-scale analytics. Develop and enforce standards for metadata management, data governance, and documentation including entity-relationship diagram and process flow creation. Conduct comprehensive quality assurance, including code reviews, test plan development, and rigorous testing for data accuracy and integrity. Provide troubleshooting support for data pipelines with a focus on system performance, data accuracy, and availability to meet business analytics demands.

Education & Experience Requirements: Bachelor’s degree in Computer Science, Computer Engineering, Electronic Engineering,

related field (willing to accept foreign education equivalent) plus seven (7) years of experience as an Associate Manager, Analytics Engineer, ETL Professional, or related occupation performing data analytics, business intelligence, or data engineering. Specific skills/other requirements - Must also possess the following (quantitative experience requirements not applicable to this section): Utilizing expert-level SQL and Python to manage and query structured data in relational database management systems (RDBMS); Building data models to optimize data storage, access patterns, and support business analytics needs; Automating and managing SQL workflows using software engineering best practices; Developing standards and practices for data and analytics engineering, focusing on scalable architectural data pipeline patterns; Utilizing big data platforms such as Redshift, Snowflake, and Hadoop for efficient large-scale data processing and analysis; Utilizing Git for version control and collaborating with teams to manage and track changes in data pipeline scripts and configurations; and utilizing cloud compute environments (AWS) and cloud-native tools to build, deploy, and scale data engineering solutions.

Eligible for Employee Referral Program.

To apply, visit https://jobs.newyorklife.com/, search job title.

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92136

Corporate Vice President - Application Production Support and Operations (APSO) Lead (Remote, any state, US)

Location Designation: Hybrid - 3 days per quarter

You are our future, and we commit to investing in you accordingly.

We are currently seeking an Application Production Support and Operations (APSO) Lead overseeing the Strategic Business support organizations responsible for the execution of the several service offerings:

• Maintaining a consistent, aligned approach in the execution of incident, problem, service, change management support processes focused on ensuring for 99.5% availability across all our critical applications and associated business processes
• Utilization of new and existing toolsets to proactively monitor and manage the performance of our applications and end user experiences while influencing the continued maturity of our ITIL processes and metric reporting
• Drive reduction of recurring incidents with objective of reducing run costs.
• Lead relationship management, governance and accountability across all support actors including NYL resources, MSP Suppliers and Third Party Vendors ensuring for an aligned approach and clear accountability across support operations.

As the Strategic Business APSO lead you will be responsible for the management of multiple Application Production Support and Operations teams providing support services to the Strategic Businesses units.

What You'll Do:
• Driving clarity of the various levels of support across the Strategic Business units obtaining a deep understanding of each business unit and functions supported
• Establish relationships across business support teams within each Strategic Business unit driving collaboration and efficiency opportunities and addressing support gaps where appropriate
• Provide detailed, actionable insights via stability reporting along with recommendations to drive stability, operational efficiency and automation.
• Manage contracted support personnel responsible for the execution of support services such as incident management, service request, problem management leveraging knowledge management.
• Conduct monthly/quarterly reviews and supplier performance assessments against contracted SLAs
• Maintain a line of communication with respective Application Development and Quality Assurance support teams providing stability insights
• Oversee the ideation and execution of automation of opportunities reducing manual repeatable tasks within each of the Strategic Business units concentrating on process improvement ideas targeted to reduce overall run cost and drive efficiencies.

What You’ll Bring:
• Leadership and Coordination: Proven ability to lead and coordinate cross-functional teams in high-pressure situations. Excellent organizational and time management skills.
• Communication Skills: Exceptional verbal and written communication skills. Ability to convey complex technical information to non-technical stakeholders
• Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make quick decisions under pressure in complex technology landscapes.
• Experience: Previous experience in incident management and ITIL Service management processes
• Hands-on development mentality, with a willingness to troubleshoot and solve complex problems with understanding of Business terms and Business Acumen.
• Strong experience managing vendor staffing, identifying resource gaps, and contention issues, including internal employees and vendor resources/consultants.

Preferred Skills:
• ITIL certification or equivalent.
• Strong analytical and problem-solving skills.
• Proficiency in tools such as ServiceNow, New Relic, Sumo and Pager Duty.
• Experience with AWS application cloud support and predictive analytics/ AI-powered incident management tools.
• Knowledge of IT operations and infrastructure management.

Pay Transparency

Salary Range: $155,000-$250,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92122

Corporate Vice President - Cyber Resiliency Lead (New York, NY, US)

Job Requisition ID: 91940

Location Designation: Hybrid - 3 days per month

The Cyber Resiliency Lead role is responsible for developing, implementing, and overseeing cyber resilience strategies that strengthen the organization’s ability to withstand and recover from advanced cyber disruptions across core technology layers. This role will be part of the first line cybersecurity team within NYL’s Information Technology Department. Responsibilities include resilience planning for core technology infrastructure and applications, as well as driving integration of cyber scenarios into disaster recovery (DR), business continuity (BC), and enterprise resilience efforts. The role serves as the critical bridge between cybersecurity, enterprise technology, and enterprise risk management.

What You’ll Do:

Program Development

Review and recommend cyber resilience recovery strategies and options and assist with the implementation of recovery solutions.

Champion cyber resilience objectives in collaboration with infrastructure, enterprise technology, risk, and resiliency teams.

Act as a thought leader on cyber resilience trends and industry best practices.

Develop, implement, and maintain Objectives and Key Results (OKRs) and other relevant metrics to measure cyber resilience program effectiveness, maturity, and alignment with organizational goals.

Core Technology Resilience

Assess and enhance recovery readiness for core technology services including (but not limited to) identity and access management (IAM), network, DNS, endpoint detection and response (EDR), and cloud platforms.

Develop recovery tiering and technical recovery playbooks for cyber incidents (e.g., ransomware, data corruption, destructive attacks).

Support impact assessments for emerging technologies (e.g., AI, zero trust, hybrid cloud) on cyber resilience.

Clean Room / Recovery Environment Ownership

Lead decisioning and implementation of clean room and isolated recovery environments for rapid reconstitution.

Define access, tooling, and procedures for maintaining and validating clean-room readiness.

Implement (or partner with teams to support implementation) tools and solutions to be used for the recovery environment (e.g., cyber vault, recovery orchestrations, forensics)

Integration with BCP/DR (includes Preparedness testing)

Enhance DR testing procedures to include cyber-disruption scenarios and recovery validation in partnership with enterprise resilience, enterprise technology, and business partners.

Define minimum viable business and technology service levels for post-incident operation.

Coordinate and lead cyber-focused tabletop exercises, cyber disruption scenarios, and recovery simulations for critical systems. and playbook validation.

Coordinate post-mortem reviews and incorporate lessons learned into future planning.

Partner with Enterprise Resiliency to assess business function-level preparedness

Coordinate development of annual cyber resilience program objectives and schedules for annual recovery playbook maintenance and update, exercises and independent review and validation.

Develop and coordinate cyber resilience program artifacts, including reporting, tracking, and monitoring.

Provide expertise and support to management and recovery functions, as requested, when business disruption occurs.

Work with critical third-party vendors to ensure that business requirements are addressed.

Standards, Policy & Governance

Define standards for cyber readiness, recovery point/time objectives (RPO/RTO) under attack conditions, and cyber crisis escalation in partnership with enterprise risk management.

Participate in governance bodies related to resilience, risk, and incident response.

What You’ll Bring:

15+ years in cybersecurity, technology risk, or IT disaster recovery roles

Deep understanding and experience in cybersecurity operations, incident response, infrastructure resilience, and threat scenarios (e.g., ransomware, destructive malware).

Experience developing recovery architecture and procedures for hybrid environments (cloud/on-prem).

Familiarity with frameworks like NIST CSF, ISO 27031, and FFIEC Business Continuity Handbook.

Strong leadership, collaboration, and communication skills across executive, technical, and operational levels. Prior experience with disaster recovery tools (e.g., Cohesity, Dell Cyber Recovery, AWS/Azure/GCP disaster recovery solutions).

Excellent communication skills and experience in reporting progress, status and outcomes to management.

Pay Transparency

Salary Range: $155,000-$267,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91940

RIA Senior Specialist (Remote, any state, US)

Location Designation: Fully Remote

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

Eagle Strategies LLC is a Registered Investment Adviser and a wholly owned subsidiary of New York Life, one of the world’s largest mutual insurers with more than 170 years in the industry. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders.

Eagle Strategies has over 90 investment professionals who can act as an extension of our Financial Advisors’ team. We provide comprehensive investment advisory and financial planning capabilities along with offering arrays of innovative solutions and is headquartered in New York City.

Role Overview:

The RIA Senior Specialist will be responsible for providing outstanding customer service by handling incoming calls from our Eagle Adviser, their staff and from clients. Incoming calls will come across two different telephone queues which include the client line and Eagle Adviser line consisting of product & account information, investment and account performance, and financial processing requests.

This is a very structured position that includes learning and communicating operational/legal procedures, multiple systems and financial industry policies while working in a fast-paced environment. Additional duties and tasks (processing, special projects, etc.) will be required dependent upon business needs.

** Ideal candidate location is within the New York (NY) metro area. **

What You’ll Do:

Handle incoming calls on all product types (stocks, bonds, mutual funds).
Learn and maintain a strong working knowledge of multiple systems, products and services and provide overflow assistance for processing areas.
Provide subject matter expertise for Weathscape and Envestnet platforms to advisers, peers, management, and key business stake holders.
Provide subject matter expertise in one of our competencies (i.e., New Business, Cashiering, Goal Mods).
Assist management to educate and train new hired staff.
Handle escalated cases from advisers submitted through junior staff or assigned by management.
Ability to take on multiple job responsibilities such as money movement, transfers, correspondence etc.
Proactively identify process improvements and work with Manager to implement the solutions in an effort to build efficiencies and increase productivity.
Proactively respond to inquiries from Eagle Strategies Advisors.
Assist the Internal Consultant and Portfolio Specialist Teams with new cases by providing operational expertise.
Work with Eagle Strategies business partners to ensure that technology workflows are operating correctly and efficiently.
Identify and resolve operational and compliance issues that may arise during daily activities.

What You’ll Bring:

Bachelor’s degree and/or equivalent experience
1-2 years of relevant experience
Strongly prefer FINRA Series 7 license
Knowledge of the managed account industry
Proficiency with Microsoft Office
Strong customer service skills and comfort with inbound/outbound calls
Schedule flexibility and strong work ethic

#LI-SV1
#LI-REMOTE

Pay Transparency

Salary Range: $43,000 - $65,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92118

Vice President of HR and Corporate Platforms Technology (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

Fueled by strategic investment in technology and innovation, New York Life Corporate Technology seeks to drive growth opportunities and solve complex business problems for our business partners through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will collaborate with technologists and business specialists, blending NYL’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at NYL. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The Vice President of HR and Corporate Platforms Technology is an executive leader responsible for defining and executing the technology vision across Human Resources, Legal, Compliance, Audit, Communication, and Corporate Responsibility functions. This role bridges business and technology, driving digital transformation, AI and data innovation, employee experience, workforce enablement, and organizational agility through scalable, secure, and innovative technologies. As a member of the senior technology leadership team, this role partners with C-level stakeholders and enterprise technology leaders to deliver scalable platforms, modern digital experiences, and secure, compliant systems that support key governance and people priorities.

While not directly responsible for needs such as infrastructure, network, and cyber security, the Technology Lead will coordinate with the enterprise-level technology team to support their value stream in these areas. To be successful in this role, the Technology Lead must have a strong understanding of agile development methodologies, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.

What You’ll Do:

Strategic Leadership & Business Alignment

Lead the development and execution of an integrated technology strategy and roadmap spanning Human Resources, Legal, Compliance, Communication, Audit, and Corporate Responsibility.
Align functional technology priorities with enterprise architecture, data, security, and innovation strategies.
Champion transformation and modernization efforts across corporate platforms, integrating emerging technologies including AI, automation, and advanced analytics.
Collaborate with the Foundational Business CIO, Strategic Business CIO, Centers for Enablement (C4Es), and Technology Value Stream Leads to align HR technology direction with broader enterprise objectives.

Human Resources Technology Leadership

Oversee the end-to-end delivery of Human Capital Management (HCM) platforms including SAP SuccessFactors (or equivalent), learning systems, performance, payroll, and talent solutions.
Drive the digitization of the employee lifecycle, enhancing workforce experience and analytics capabilities.
Introduce generative AI and ML-based solutions to improve decision-making, talent intelligence, and HR operations.
Drive annual and periodic refreshes of strategic HR technology roadmaps, incorporating enterprise planning cycles and business demand trends.

Legal, Compliance, Communication, Corporate Responsibility & Audit Technology Enablement

Lead technology strategy, implementation, and support for systems related to legal case management, contract lifecycle management (CLM), e-discovery, and regulatory compliance.
Enable compliance tracking, policy management, risk mitigation, and data governance platforms in collaboration with enterprise risk and legal teams.
Deliver automation and secure workflows for internal audit and assurance activities, enhancing transparency and accountability.
Implement digital solutions supporting corporate ethics, ESG reporting, and corporate responsibility initiatives.

AI, Data & Innovation Enablement

Oversee the growth and integration of generative AI, natural language processing (NLP), predictive analytics, and intelligent automation into business workflows.
Champion the use of data-driven insights and digital tools to drive smarter business decisions across corporate functions.
Foster a culture of continuous innovation through experimentation, design thinking, and cross-functional use case development.

Technology & Delivery Oversight

Manage the full application and digital portfolio supporting all assigned functions, including roadmap planning, platform operations, vendor governance, and solution delivery.
Act as the single point of accountability for platform delivery, including development, quality assurance, maintenance, and incident response.
Drive agile, SAFe-based execution practices to accelerate delivery velocity and improve stakeholder engagement.

Cross-Functional Collaboration & Demand Management

Partner with business function leaders to gather, prioritize, and align technology needs and demand across departments.
Serve as the intake owner and strategic planner for cross-functional initiatives, facilitating prioritization, funding decisions, and resource optimization.
Collaborate with Shared Services, Data, Security, and Enterprise Architecture teams to ensure aligned delivery and architectural integrity.

Key Relationships:

Reports to CIO Corporate Functions
Matrix reporting to Corporate Functions leader(s)

What You’ll Bring:

15+ years of progressive technology leadership experience, with at least 5 years in executive or senior leadership roles focused on HR technology or workforce platforms.
Bachelor’s degree in computer science/IT required; Master’s/MBA or equivalent advanced degree preferred.
Deep experience delivering enterprise systems across HR, Legal, Compliance, Audit, or similar corporate domains.
Proven track record in leading transformation, AI adoption, portfolio planning, and cloud/SaaS solution implementations.
Expertise in agile delivery, strategic planning, financial stewardship, and vendor management.
Strong knowledge of governance, risk, compliance (GRC), and internal control systems.
Excellent communication, stakeholder management, and organizational influence skills.
Strong knowledge of AI/ML strategy, data management, and digital workplace technologies.
Proven ability to lead enterprise-scale transformation initiatives and partner effectively with senior business stakeholders.
Expertise in agile and SAFe delivery methodologies, demand management, and portfolio planning.

Preferred Attributes

Executive presence with a collaborative and visionary leadership style.
Proven ability to drive reinvention and reimagination of traditional corporate processes using digital and emerging technologies.
Passion for employee and stakeholder empowerment through secure, scalable, and user-centered technology.
Deep commitment to diversity, equity, inclusion, and modern talent enablement.

Pay Transparency

Salary Range: 260,000-300,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92119

Vice President, Insurance Solutions Delivery Lead (New York, NY, US)

Location Designation: Hybrid - 3 days per week

The market for insurance and financial solutions is evolving rapidly, driven by changes in customer expectations, the economic environment, and the competitive landscape. This changing marketplace provides tailwinds that New York Life can capitalize on to drive growth and headwinds that we must actively address to enhance resiliency. As a result, the way we approach go-to-market must evolve.

We undertook a significant step in this direction by evolving to the value stream operating model last year. Our vision is to be a leading provider of human-led holistic guidance to affluent and middle markets, enabled by seamless and differentiated experiences across solutions and channels that set us apart in the financial services industry. With visibility into their full financial picture, a tailored holistic financial plan, and the agent's expertise, prospects will clearly understand the solutions needed to help them both protect and prosper. They will be able to seamlessly apply for multiple solutions to address their broad financial needs. Enabled by a comprehensive view of their finances, clients will have periodic reviews with their agents to assess progress against goals. They will have the flexibility to manage accounts and transactions quickly across our full solution suite in one place through their preferred channel. We will invest in experience enhancements across multiple constituents (e.g., clients, new agents, top advisors, field managers, service professionals). Our goal is to be easy to do business with and to leverage our collective and unified strength, enhancing our position as the preferred destination for both agents and clients.

Role Summary:

The Insurance Solutions Delivery Lead is a pivotal leadership role in driving both business and technology transformation. This position will partner with business leaders across Life, Long-Term Care (LTC), Disability Insurance (DI), and Business Solutions to develop and execute a multi-year strategy that maximizes value from our technology investments. Leading analysts, architects, and engineers, the Delivery Lead will ensure the design, build, testing, and continuous improvement of solutions that meet business stakeholders' needs to achieve the vision above.

This role will collaborate with the Insurance Solutions business leadership team to prioritize initiatives, optimize delivery execution, and achieve key business outcomes. Exceptional communication skills, a deep understanding of the insurance business, strategic vision, stakeholder management, and strong analytical abilities are essential to effectively address all aspects of business opportunities.

Key Responsibilities:

Develop and maintain a delivery roadmap aligned with Insurance Solutions' strategic objectives, ensuring value-driven sequencing and execution.
Align business goals, strategies, and capabilities across teams to drive cohesive execution and maximize business outcomes.
Foster collaboration between business and technology teams through a consultative approach, ensuring transparent communication and a shared vision.
Streamline delivery processes by driving automation, adopting tools, implementing agile practices, and training staff to enhance efficiency.
Establish a structured approach to reduce technical debt through architectural roadmaps and integration of new technologies.
Lead the resolution of cross-dependencies in complex initiatives to ensure seamless execution.
Manage risks, blockers, and challenges proactively, ensuring timely delivery on commitments and maintaining full stakeholder transparency.
Identify opportunities to consolidate, modernize, or transition legacy technologies to managed services while enhancing data access and simplifying applications to improve operational efficiency.
Coach and develop team members, building a highly skilled and engaged workforce with strong business and technical acumen. This role manages approximately five direct reports and a full team size of approximately 30 FTEs and 30-50 consulting resources.
Focus on improving the customer experience by driving productivity and enhancing connected user experiences.

Education:

Master's or bachelor's degree in business, computer science, computer engineering, electrical engineering, systems analysis, or a related field, or equivalent experience.

Experience & Required Skills:

15+ years of experience in enterprise-level delivery of insurance solutions (Life, LTC, DI), including stakeholder management is a must.
5+ years of management consulting experience in the financial services industry is a plus.
Deep knowledge of business ecosystems, including legacy platforms (Mainframe) and modern architectures (e.g., SaaS, PaaS, APIs, microservices, and predictive analytics).
Proven experience managing multiple IT delivery workstreams and coordinating between business leads and technical teams.
Strong background in Agile frameworks, including estimation, scheduling, financial planning, and budgeting.
Experience with project staffing and managing internal and vendor resources.
Demonstrated success in talent development, including hiring, coaching, mentoring, and providing active feedback.
Strong consulting and communication skills, with a proven ability to influence and collaborate across complex organizations.
Exceptional analytical, planning, and organizational skills.

Pay Transparency

Salary Range: $250,00 - $275,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91457

Vice President - Head of Enterprise Architecture (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Job Summary:

Role Overview:

The Head of Enterprise Architecture (EA) will be part of the Enterprise Technology Services team, reporting directly to the Chief Technology Officer. EA serves as a strategic partner and advisor to both business and technology teams, offering proactive, holistic support to help achieve their goals. The ideal candidate is an experienced technologist with years of practical experience engineering and developing enterprise technology solutions. Each day in the role is an opportunity to drive outcomes in the form of industry leading digital client experiences. Collaboration and developing partnerships are a critical success factory. You will build and support the EA Domain Architect Community who will leverage their collective experience to build a comprehensive portfolio of enterprise capabilities consumed by our diverse portfolio of insurance, investments, and benefits products & services. The ideal candidate must focus on facilitating technology solutions keeping agility in balance with governance and standards. The focus of the role is building reuseable patterns for enterprise consumption creating a fast path for delivery of capabilities the broader technology organization. EA plays a key role in guiding the adoption of new and emerging technologies to meet business needs. As we adopt new technologies the EA community maintains a technology roadmap which addresses lifecycle management cost efficiency within our software portfolio.

What You’ll Do:

Serve as a technology evangelist promoting advanced technologies such as GenAI, AgenticAI, and Quantum Computing
Establishes and maintains architecture community by sponsoring workshops focused on development of technology solutions and patterns which drive reuse and reduce time to market for new business services.
Promote secure by design solutions and facilitate the development of best practices and software capabilities to protect our employee and client data.
Promote the benefits of the EA Application Portfolio Platform (LeanIX) and drive continuous improvement efforts to ensure all business and technology services are well defined and therefore leveraged appropriately by the broader technology organization.
Facilitate alignment between business and IT, and across the democratized IT landscape.
Engage business and IT stakeholders, building and maintaining relationships.
Analyze trends and disruptions and assess their impact on targeted business outcomes.
Coach and mentor other architects, product owners/managers and business stakeholders to instill architectural thinking.

Business & Technology Skills:

Strong analytical and problem-solving skills
Experience operating in SAFe Agile and Scrum Frameworks
Ability to collaborate with cross-functional teams.
Strong managerial accounting skills and an expert in developing business cases and total cost of ownership models for technology investments and large transformation efforts.
Strong understanding of risk management and compliance
Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics
Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management
Familiarity with enterprise architecture tools, related graphical models, and frameworks
Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks
Understanding of various operating models such as project-centric and product-centric and several types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level.
Awareness of existing, new, and emerging technologies, and processing environments.
Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation.
Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development

What You’ll Bring:

Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.
Practical experience in developing and deploying ML/AI and data analytics solutions.
Eight or more years of business experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant.
Eight or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment.
AWS Certified Architect and/or developer

Pay Transparency

Salary Range: 250,000-275,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91517

Senior Associate, Agency Standards Manager (Waltham, MA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of a General Office team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview:
As a key member of New York Life’s Agency distribution system, you will assist the Managing Partner in maintaining and executing critical supervisory systems within the General Office. This role involves direct oversight of agents, Registered Representatives, and Investment Advisor Representatives through regular inspections, compliance training, and supervision programs. You will also serve as a primary compliance resource, ensuring adherence to regulatory requirements and helping to uphold the firm’s high standards. Ideal candidates bring a solid foundation of industry knowledge, relevant licenses, and a proactive, detail-oriented approach to promoting operational excellence and regulatory integrity.

What You’ll Do:
• Assists the Managing Partner with Agent, Registered Rep and IAR Supervision and executing the Supervisory Systems within the General Office
• Conducts Periodic Inspections and Supervisory Interviews with Agents, Registered Reps & IARs and handles all follow-up required
• Handles the Seminar Supervision Program
• Handles the Enhanced Supervision Programs for Agents and Registered Reps
• Handles the Financial Supervision Program for Agents and Registered Reps
• Conducts Incoming and Outgoing Correspondence Reviews and Resolution of Red Flag Items
• Assists the Managing Partner in recommending and delivering Disciplinary Actions
• Serves as the “point person” to field and answer Standards and Compliance related questions from Agents, Registered Reps, IARs and Field Managers
• Conducts Site Inspections for General Offices, Sales Offices and Satellite Offices
• Assists with Complaint Review Handling and Resolution
• Conducts Standard and Compliance Related Training for Agents, Registered Reps, and IARs
• Assists with follow up for all agent, Registered Rep and IAR regulatory year-end requirements

What You’ll Bring:
• Bachelor’s degree and/or equivalent experience
• Minimum 2 years of industry experience
• Comprehensive knowledge of registered and non-registered products
• Must have Series 7 & Series 24 (Or obtain Series 24 within 90 days)
• Series 63, 65, 66, or ChFC (or obtain within 12 months)
• Excellent communication skills (written and verbal)
• Strong analytical skills required
• Must be a self-starter, results-oriented, a team player and be able to prioritize responsibilities

Preferred Skills:
• Preferred Series 51 or 53

#LI-SV1

Pay Transparency

Salary Range: $95,000 - $135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92103

Regional Sales Manager (Seattle, WA, US)

Location Designation: Hybrid - 3 days per week

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

This position primarily involves a remote work schedule; must be able to commute or live within the North Pacific Market territory (Northern California through Pacific Northwest).

Role Overview:
As the Regional Market Manager, you'll lead a dedicated team of sales representatives, driving revenue growth, and market penetration in our assigned territory. Your role is pivotal in building and nurturing long-term relationships with key producer partners for our Absence, Disability, and Life products, ensuring mutual success and satisfaction.

What You’ll Do:
• Lead and mentor a team of professional sales employees covering North Pacific Market territory (Northern California through Pacific Northwest).
• Recruit and nurture sales talent, empowering them to exceed sales objectives.
• Cultivate and maintain effective, long-term relationships with key Producers (Brokers/Consultants) within the territory, fostering quality partnerships and access to opportunities.
• Conduct site visits and Capabilities Meetings with assigned Producers to achieve sales targets.
• Develop and execute plans to increase opportunities and introduce products/services to targeted Producer partners.
• Drive individual sales and production from selected agencies, ensuring alignment with organizational goals.
• Collaborate with internal stakeholders to develop and execute sales plans, focusing on increasing revenue and market share.
• Stay informed about product offerings, industry trends, and operational structures, enhancing your ability to identify and target sales growth opportunities.
• Manage expense budgets effectively to optimize resources.
• Stay abreast of current and emerging market changes/trends, collaborating with management to incorporate them into solutions.

What you'll bring:
• Strong preference for candidate to live in the North Pacific Market territory (Northern California through Pacific Northwest).
• Bachelor's degree in business administration or related field.
• 7+ years of successful experience in selling Group Benefits to brokers/employers, or equivalent combination of education and experience.
• Life and Health Licenses required in all assigned areas.
• Proficiency in underwriting, risk analysis, and financials.
• Exceptional presentation, oral, written, and interpersonal communication skills.
• Results-oriented with a strong background in Employee Benefits, particularly Absence Management, Disability, Life and Voluntary Benefits.
• Support Organizational Goals
• Work with Diverse Populations Self-motivated with a proven track record in sales.

#LI - EM1

#LI - HYBRID

Pay Transparency

Salary range: $350,000 (base + sales incentive)

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

Our Diversity Promise

Job Requisition ID: 92097

#GBS

Corporate Vice President, Salesforce Developer (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

We are currently seeking a Salesforce Development Lead to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Development Lead, you will play a key role in managing the development teams and driving multiple strategic initiatives that support the achievement of business objectives and priorities. You will deliver technology solutions and lead the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with the domain architects and business stakeholders to customize and optimize our Salesforce platform while also contributing to broader application development initiatives.

What you’ll do:

Manage the Salesforce teams of developer engineers, and provide leadership, vision and direction for the Service Experience VS.
Influence prioritization to better align with the development and implementation of enhancements and/or change requests.
Coach and lead the team to strive for consistent and on-time delivery of high-quality software solutions using both front-end and back-end technologies to meet business needs.
Act as Subject Matter Expert for Salesforce design and development best practices and standards.
Lead design and development using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
Architect and implement Salesforce end-to-end solutions that align with business objectives, priorities, and technical best practices.
Ensure Salesforce is implemented in line with enterprise reference architecture and meet security/performance/availability/disaster recovery standards.
Own development outcomes in coordination with delivery leads and architects.
Ensure technology outcomes are “fit for purpose” for business needs.
Manage and maintain 3rd party and vendor partnerships for driving solution development and delivery.
Ensure optimal performance and user experience within the Salesforce environment.
Optimize the software development lifecycle by identifying and addressing inefficiencies and productivity barriers.
Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.
Evaluate and refine application architectures and infrastructure to improve scalability, security, and performance.
Champion best practices and modern software development methods and tools.
Stay current with the latest Salesforce features, best practices, and emerging technologies to enhance system capabilities.
Foster a collaborative team environment, working closely with colleagues to drive innovation and achieve business goals.

What you’ll bring:

Bachelor’s degree in Computer Science, Engineering, or a related field of study is required
Salesforce certifications (e.g., Certified Administrator, Service Cloud Consultant, Platform Developer I and II).
10 – 12+ years of hands-on experience in Salesforce development and administration.
Expertise in Apex, Visualforce, and Salesforce Lightning (experience with Lightning Web Components is a plus).
Strong understanding of the Salesforce data model, security, and sharing rules.
Proficiency in Salesforce integration using REST/SOAP APIs and other integration tools.
Proficiency with Apex controllers, Triggers, Batch Apex and other programmatic solutions on the Salesforce platform
Experience working in complex Salesforce environments, preferably with Salesforce Service Cloud.
Experience with Salesforce integrations and AppExchange products.
Strong knowledge of ReactJS, JavaScript frameworks, and SLDS framework
Experience with Salesforce declarative development using Flow.
Einstein experience a plus.
Excellent communication and collaboration abilities.
Strong problem-solving skills with a keen attention to detail.
Familiarity with Agile methodologies and tools such as JIRA.
Ability to thrive in a fast-paced, team-oriented environment.

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91688

Senior Associate, Actuarial Data Specialist (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

We’re seeking a Senior Associate to join the Experience Studies and Insights Team as an actuarial data specialist. You’ll partner with the larger Experience Studies team as a data owner of our enriched experience and assumption data—building the analytical and reporting processes that turn that data into actionable insights as well as stewarding the databases with needed transformations.

#LI-VL1

#LI-HYBRID

What You'll Do:

• Develop Analytical & Reporting Processes
Design, build, and maintain scripts, dashboards, and ETL-like routines (SQL, Python, BI tools) that draw from our enriched Experience Studies databases to deliver regular and ad-hoc reports.
• Database Ownership & Stewardship
Serve as the data owner: monitor data quality, facilitate enhancements and validate reconciliations through UAT as data evolves in the new database system.
• Ad-Hoc Support & Scalability
Address one-off data requests for regulatory filings, industry studies, or internal analyses, while architecting scalable, repeatable processes that minimize manual processing over time.
• Continuous Improvement & Automation
Identify manual or repetitive tasks and automate them to reduce future workload, leveraging new technologies and best practices.
• Stakeholder Collaboration
Work closely with actuaries, data engineers, and IT to gather requirements, translate business needs into technical solutions
• Innovation & Research
Stay abreast of emerging data-analysis tools and pilot GenAI experimentations that enhance reporting and analytics within ad-hoc and automated workflows.

What You'll Bring:
• Bachelor’s degree in Actuarial Science, Data Science, Statistics, Computer Science, or a related field.
• 4+ years of experience in data analytics, data engineering, or reporting within an actuarial or financial-services setting.
• Strong SQL and Python skills; hands-on experience with BI tools (Tableau, Power BI, Looker or similar)
• Demonstrated ability to own end-to-end data processes autonomously—from requirements gathering through delivery and documentation.
• Excellent communication skills, with experience working with a variety of stakeholder groups.

Preferred (Nice-to-Have)
• Familiarity with life insurance and/or annuity products and interpreting their actuarial data.
• Experience with cloud data platforms (Redshift) and version control (e.g., Git).
• Actuarial credentials (ASA/FSA) or progress toward exam completion.

Pay Transparency

Salary Range: $95,000-$140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92109

Analyst, Office of Governmental Affairs (Remote, any state, US)

Job Requisition ID: 92115

Location Designation: Hybrid - 1 day per month

Join the Office of Governmental Affairs, where you'll play a pivotal role in shaping the company’s response to the regulatory landscape that impacts New York Life, our agents and our policy owners. By monitoring legislative and regulatory activity, crafting strategic responses and educating policymakers, you can influence public policy decisions that affect everything from product design to client interactions. Collaborate with a dedicated team and subject matter experts across the company to ensure informed policy priorities and safeguard the future of New York Life.

This position provides research and analytical support to New York Life’s state government relations team, which is based in NYC and Albany. The position provides back-up knowledge on assigned issues and requires high level and independent interaction with the Office of Governmental Affairs (OGA) team, other company personnel and industry peers. Excellent people skills are essential, as well as the ability to function in a fast-paced environment.

What You’ll Do:

Gather information and perform complex research on legislative and regulatory proposals of interest to the Company, using trade association websites and personnel, Department of Insurance and state legislative websites, State Net, and other research engines.
Analyze complex legislative and regulatory proposals, and on select basis, draft memos for OGAs' professional staff and other New York Life departments.
Communicate with state and national trade association staff to gather information on legislative and regulatory issues.
Stay abreast of state legislative, regulatory, National Association of Insurance Commissioners (NAIC), industry and political developments to support state and federal government relations teams.
Cover state trade association calls and meetings as needed. As appropriate, attend NAIC and state and national trade association meetings to follow developments on assigned issues and provide updates to OGA and business units.

What You’ll Bring:

Minimum of 3 to 5 years of similar experience in a legislative/regulatory or governmental affairs environment preferred. Bachelor’s degree preferred.
High level of independent judgment.
Ability to organize workflow, prioritize issues and communicate relevant information with appropriate sense of urgency.
Proficiency with technical legislative and regulatory research, including state legislative and regulatory websites and tracking tools. Working knowledge of Word and Excel.
Excellent written and verbal communication skills.
Organizational and business savvy, with ability to interact with and influence employees across a complex organization.
Collaborative team player.
Given the nature of the role, candidate should live within a commutable distance to New York City

Pay Transparency

Salary Range: $77,500-$132,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92115

Service Leader, Onsite Operations 91727 (San Francisco, CA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Role Overview:

Join our dynamic management team at our Greater San Francisco General Office (GO) as a Service Leader, where you'll be at the forefront of driving excellence and innovation in our service department. As a key member of the GO leadership team, you'll oversee and manage the daily operations, ensuring that all business objectives and key results are not only met but exceeded within our high service standards. In this pivotal role, you'll be the primary point of contact for GO Agency Managers, recruiters, and agents, guiding them through our comprehensive Service resources and ensuring their needs are met with precision and care. You'll provide visionary leadership, training, and development to foster a culture of best-in-class service delivery. But that's not all – you'll also be a proactive change-maker, constantly identifying and implementing improvement opportunities to enhance client experiences and operational efficiencies. If you're passionate about leading an office to new heights and making a tangible impact, this is the role for you!

What You’ll Do:

Handle Service Escalations: Be the hero who ensures our customers' needs are met with precision and care, resolving any issues that arise with efficiency and empathy.
Support Sales Initiatives: Drive success by supporting initiatives related to agent sales and incentives programs, helping our team achieve their goals and exceed expectations.
Coordinate Local Events: Bring energy and excitement to the office by coordinating and executing local General Office events that foster team spirit and collaboration.
Navigate Change: Lead the way through transitions in service and operational systems and processes, providing training on new capabilities and ensuring a smooth adaptation for the Agency.
Oversee Financial Tasks: Ensure the accuracy and integrity of financial reports by overseeing accounts payable tasks for multiple accounts, maintaining a keen eye for detail.
Manage Operations: Keep the office running smoothly by managing facilities and building maintenance requests, troubleshooting onsite technology and network issues, and ensuring a well-maintained and functional environment.

Required Skills:

Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire. Applicants currently holding Series 6 or 7 licenses would satisfy this requirement.
Bachelor’s degree
Ability to balance learning with onsite management and support for the local GO
Strong customer focus through the ability to understand and anticipate the needs of customers, providing solutions that enhance their experience. The involves being proactive in identifying customer issues, ensuring their satisfaction.
Technical proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Proactive in identifying and implementing improvements opportunities to enhance client experiences and operational efficiencies.

Preferred Skills:

Ability to lead operations through influence, coordination, and strategic oversight rather than direct managerial authority. This involves guiding, mentoring and driving initiatives that affect the broader organization.
Strong problem-solving skills are essential. This role involves addressing complex issues and making thoughtful decisions to resolve diverse issues effectively.
Training and development experience

Pay Transparency

Salary Range: $75,000 -$100,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Job Requisition ID: 91727

Product Development Senior Associate (White Plains, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

This role supports the Group Membership Association Department’s (GMAD) product portfolio, with a focus on enhancing product capabilities and advancing strategic initiatives. Reporting directly to the Corporate Vice President of Product Development, the position requires strong analytical, organizational, and communication skills to manage cross-functional projects and contribute to new and existing product development.

What you'll do:
• Identify opportunities within target markets to support new product development and portfolio growth.
• Lead and support cross-functional initiatives involving actuarial, account management, compliance, legal (OGC), finance, underwriting, marketing, and service teams.
• Serve as a subject matter expert on all GMAD products, supporting both internal and external stakeholder inquiries.
• Develop executive-level presentations and materials to aid in decision-making by project sponsors and senior leadership.
• Manage product lifecycle activities from ideation through implementation, ensuring milestones are met.
• Proactively identify project risks and provide practical solutions to maintain timelines.
• Conduct competitive intelligence research and track trends across relevant markets.
• Foster a culture of continuous improvement by recommending enhancements to department processes and outputs.

What you'll bring:
• 6–8 years of relevant experience, preferably in group life, disability, or supplemental health insurance.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with project management tools is a plus.
• Strong written and verbal communication skills, including experience presenting to senior leadership.
• Exceptional attention to detail and commitment to producing high-quality work.
• Demonstrated problem-solving ability and innovative thinking.
• Strong organizational and time management skills; able to manage multiple priorities.
• Ability to influence decisions and build consensus across levels and functions.
• Bachelor’s degree required; technical or quantitative major preferred. A master’s degree or FSA designation is a plus

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

Pay Transparency

Salary Range: $100,000-$130,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92004

Senior Vice President, Head of Enterprise Strategy (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

New York Life is on a transformational journey and seeks a highly qualiﬁed leader to join the Corporate Development & Strategy (CD&S) team as Head of Enterprise Strategy based in New York.

Position Overview

We are seeking a dynamic and result-oriented Head of Enterprise Strategy to lead the development, alignment, and execution of our long-term strategic agenda. This individual will play a critical role in shaping the company's growth trajectory during a time of pivotal transition by translating market insights, business objectives, and operational capabilities into actionable enterprise-wide strategies. As a key advisor to the Company’s executive team, this person will influence major investment decisions, drive cross-functional initiatives, and help ensure the appropriate level of strategic coherence across all business units.

The Head of Enterprise Strategy will report to the Head of Corporate Development & Strategy and will have direct responsibility for enterprise and select business strategy functions, strategic planning, and New York Life’s internal consulting group, an overall team of approximately 15 – 20 employees. This person will also work collaboratively across other capabilities in the CD&S team, including corporate development, business intelligence, and enterprise relationship management.

Role Description

Thought Leadership, Advisory, and Executive Communication

Lead the development and continuous refinement of the enterprise strategy in alignment with the CEO and executive leadership
Support development of robust business strategies and plans for a portfolio of standalone businesses, tying them into our core strategy
Develop pragmatic solutions to key strategic and operational issues
Develop and present recommendations to senior leadership, play a key role in informing and inﬂuencing senior management decision making
Provide enterprise program management overlay to ensure execution of cross-functional strategic initiatives
Oversee agenda and materials development for senior executive audiences and meetings (e.g., Board Meetings, Executive Oﬀsites, etc.)

Strategic Planning

Support strategic planning processes, including inter-dependencies between key business, technology, and financial planning processes
Facilitate structured reviews of the enterprise portfolio of strategic initiatives and implications (e.g., budget considerations, resource allocation, etc.)

Project Leadership

Oversee implementation of multiple key initiatives, working closely with line management responsible for executing change
Lead execution of key enterprise initiatives by forming collaborative partnerships with colleagues across businesses and functional areas
Provide thought leadership and strategic oversight in relevant areas
Manage governance process, ensuring regular communication and coordination of initiatives across executive management team

People Management

Lead and motivate a high performing, diverse team to deliver results
Ensure training and development needs of the team are being met at all points in their career journey

Desired Qualiﬁcations

We are looking for an outstanding individual with excellent intellectual and analytical capabilities, pragmatic problem-solving skills, strong communications and inﬂuencing capabilities, a robust strategy background, and a passion to eﬀect change across the organization at the most senior levels.

Additional requirements:

Bachelor’s degree in Business, Economics, Finance, or related field required, MBA or advanced degree strongly preferred
15+ years of experience in corporate strategy, management consulting, and/or strategic planning roles
Demonstrated success in leading enterprise- and business-level strategy development and execution
Outstanding critical thinking, analytical, and quantitative abilities gained through leading large scale high impact strategy assignments
Strong communication skills including experience in developing C-suite presentations
Experience in ﬁnancial services preferred, insurance expertise is a plus
Broad understanding of current technology practices (Agile, Cloud Computing/SaaS, Enterprise Data Management, etc.) and emerging trends (AI, InsurTech, etc.) is desired
Executive presence and collaborative work style with ability to influence senior leaders and drive alignment across the organization
Strong managerial capability and the ability to effectively flex leadership styles given the audience and situational need

Pay Transparency

Salary Range: $300,000 to $350,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92011

CVP, Integrated Solutions Delivery Lead (New York, NY, US)

Location Designation: Hybrid - 3 days per week

We undertook a significant step in this direction by evolving to the value stream operating model last year. Our vision is to be a leading provider of human-led holistic guidance to affluent and middle markets, enabled by seamless and differentiated experiences across solutions and channels that set us apart in the financial services industry. With visibility into their full financial picture, a tailored holistic financial plan, and the agent’s expertise, prospects will clearly understand the solutions needed to help them both protect and prosper. They will be able to seamlessly apply for multiple solutions to address their broad financial needs. Enabled by a comprehensive view of their finances, clients will have periodic reviews with their agents to assess progress against goals. They will have the flexibility to manage accounts and transactions quickly across our full solution suite in one place through their preferred channel. We will invest in experience enhancements across multiple constituents (e.g., clients, new agents, top advisors, field managers, service professionals). Our goal is to be easy to do business with and to leverage our collective and unified strength, enhancing our position as the preferred destination for both agents and clients.

Role Summary:

The Integrated Solutions Delivery Lead is a key leadership role responsible for managing teams of technology professionals who design, develop, test and deploy a suite of integrated capabilities across Insurance, Annuities, and Wealth Management solutions. This role will oversee critical capabilities such as Illustrations, Tax, Operational Data Management, and Policy Generation, ensuring they are seamlessly and consistently integrated with core administration, record-keeping, and new business and servicing systems supporting NYL Retail Solutions.

This position will partner with business and technology leaders to develop and execute a multi-year strategy that maximizes value from technology investments. The leader will drive the design, development, and continuous improvement of integrated solutions that support business needs, ensuring alignment across various product lines while maintaining a seamless end-user experience.

The Integrated Solutions Delivery Lead will collaborate with and support other delivery leads within the Product Solutions Technology value stream to enable capabilities across their respective domains. This role requires a strong blend of technical expertise, strategic vision, stakeholder management, and leadership skills to navigate complex technology landscapes and drive the successful delivery of innovative solutions.

Key Responsibilities:

Lead and manage a team of 60-80 technology professionals (employees and consultants), including architects, engineers, and analysts, ensuring high-quality execution of integrated solutions.
Develop and maintain a delivery roadmap aligned with strategic business objectives, ensuring seamless integration with core administration, record-keeping, and complex calculation engines.
Oversee the development of integrated solutions across Insurance, Annuities, and Wealth Management Solutions, ensuring robust functionality in areas such as Illustrations, Tax, Operational Data Management, and Policy Generation.
Ensure a seamless and consistent integration strategy across platforms to enhance connectivity between internal systems and external third-party providers.
Align business goals, strategies, and capabilities across teams to drive cohesive execution and maximize business outcomes.
Drive digital modernization by adopting cloud-based, API-driven architectures, automation, and agile methodologies.
Establish a structured approach to reduce technical debt, improve system performance, and optimize data access for improved efficiency and decision-making.
Manage risks, blockers, and interdependencies across technology teams, ensuring timely delivery and transparency with stakeholders.
Develop talent by coaching and mentoring team members, fostering a culture of innovation and collaboration.
Focus on customer experience by ensuring the smooth operation of solutions that enhance productivity and usability across different product lines.

Education:

Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, systems analysis, or a related field, or equivalent experience.

Required Experience & Skills:

10+ years of experience in enterprise-level delivery of financial solutions, including managing stakeholder relationships.
5+ years of leadership experience managing technology teams within financial services, insurance, or annuities.
Deep knowledge of business ecosystems, including modern and legacy platforms (e.g., SaaS, PaaS, APIs, microservices, cloud-based solutions, and predictive analytics).
Proven expertise in managing complex record-keeping or calculation integrations for Insurance, Annuities, and Wealth Management products.
Strong experience implementing Agile frameworks, financial planning, and IT governance best practices.
Ability to drive technology transformations, consolidations, and modernizations of legacy systems.
Excellent consulting, communication, and stakeholder management skills, with a track record of influencing at senior leadership levels.
Exceptional problem-solving, analytical, and strategic planning skills.

Pay Transparency

Salary Range: $157,500-$250,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91460

Sr. Director, ALM Production Analytics Lead (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

The ALM & Investment Strategy Team’s mission at New York Life is to effectively partner with the business, finance, and asset management teams to research, develop, and implement Investment strategies that help meet business and financial objectives. These goals heavily depend on robust models and data.

The Leader of Production Analytics will be responsible for the design, streamlining, implementation, and ongoing operations of all of the production processes to generate investments and ALM analytics. This member of the ALM team will work closely with all the stakeholders across the company to identify and align the data and analytics processes that feed into regular financial and risk reporting.

What You’ll Do:
• Working with key stakeholders across actuarial, finance, and investment functions to meet their specific needs to asset and liability portfolio projections and analytics. This will support both internal management and external financial reporting needs
• Identification of both input and output needed to conduct robust ALM activities and create transparency for stakeholders in finance, investments, risk management, and the businesses
• Design and build integration between data and models, with focus on automation, efficiency, and controls of recurring activities. This will also include a focus on continuous improvement of the current processes and models
• Work on transitioning and automation of all regular processes from the current system into the new ALM Analytics platform (Beacon)
• Engage in ALM Research and Development, and other Modeling activities in support of the ALM and all related reporting activities

What You Bring:
•Bachelor’s Degree in a technical field preferred
• Actuarial, Investments or Quantitative certifications highly desirable
• 5+ years of experience dealing with multi step reporting processes that integrate insurance assets and liabilities
• Strong programming and database skills, including Python
• Strong business communication skills and ability to build consensus among technical and non-technical professionals
• Thought Leadership
• Understanding of the insurance ALM and Investment activities and industry best practices
• Strong background in financial engineering and asset modeling
• Strong knowledge of industry standard models used for analyzing and valuing various structured and non-structured fixed income asset classes
• Familiarity with general account (life, annuity and institutional) liabilities and product characteristics
• Understanding of financial markets

Pay Transparency

Salary Range: $137,500-$237,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91717

GBS Voluntary Benefits Experienced Underwriter (Philadelphia, PA, US)

Job Requisition ID: 90836

Location Designation: Hybrid - 3 days per week

Alternate locations: Chattanooga, TN (Tennessee); Bloomfield, CT (Connecticut); Kansas City, MO (Missouri); Phoenix, AZ (Arizona)

Role Overview:

This position represents a unique and exciting opportunity to join the Underwriting organization's Voluntary Benefits team that recently launched our new Accident Insurance, Critical Illness, and Hospital Indeminity Products.

What You’ll Do:

Evaluate and interpret data from numerous sources, including group demographics, industry research, and other actuarial tools, to develop a risk assessment of each employer group.
Consult with sales reps and brokers to explain your analysis and work together to balance risk and profit.
Have opportunities for projects outside of quoting, such as serving as a technical expert for our tools, identifying and implementing new processes for efficiency or acting as a trainer or mentor to other underwriters.

Underwrite new business opportunities for New York Life Group Benefits Solutions Accident Insurance, Critical Illness, and Hospital Indemnity products.
Perform case specific risk assessments to develop appropriate premium rates for presale business to support growth and profitability goals.
Recommend strategies and plan designs to win new business opportunities. Proactively engage and consult with Sales partners and Enrollment team to drive successful enrollment results.
Manage a growing book of business, focused on attaining profitable growth, persistency, and earnings.
Partner with sales department and brokers to deliver customer presentations and act as financial consultant on case-specific issues.
Develop strategic recommendations related to market competition, products, and pricing.
Influence underwriting best practices and provide input to matrix partners on product development and pricing.
Act as a trusted resource and technical expert to team and matrix partners.
Represent Underwriting on projects and initiatives.

What You’ll Bring:

Bachelor’s degree in a business subject area preferred, or equivalent experience required.
Minimum of 1 year of Group Underwriting or other relevant experience required.
Ability to establish priorities, confirm and communicate decisions, work on multiple assignments, and adhere to deadlines.
Innovative thinker who is self-motivated to learn and look for ways to improve our process.
Comfortable dealing with ambiguity and willingness to pivot quickly when needed.
Ability to make effective decisions based on independent risk analysis and strong financial acumen.
Thorough knowledge of risk levers that influence market and competitive conditions.
Strong interpersonal skills that foster collaborative working relationships. Demonstrated ability to balance stakeholder and matrix partner goals to achieve optimal outcome.
Strong written and oral communication skills. Ability to analyze and explain complex ideas; persuade and negotiate effectively with the ability to deliver both internal and external presentations.
Highly organized and detail oriented. Able to manage time effectively and prioritize workload to meet deadlines.
Ability to lead discussions and deliver external presentations and analysis to a diverse client base.

Locations: Hybrid Schedule: Philadelphia PA, Kansas City MO, Chattanooga TN, Farmington CT, Phoenix AZ, Fully Remote can be considered.

Pay Transparency

Salary range: $62,000-$116,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 90836

#GBS

Development Manager-Arkansas GO (Little Rock, AR, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Business / Role Overview:

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

This position will support the Arkansas GO.

What You'll Do:

Drive, monitor and support New Org Agent retention and production efforts.
Properly implement NYLIC University’s Blended Learning Curriculum and Critical Selling Skills Systems. This includes notifying Agents of course deadlines and virtual session offerings as well as preparation for the facilitated delivery of Group Instruction and Drill (GID) sessions / Skill Builders.
Understand NYLIC University Online. This includes system navigation for both Development Manager and Agent users, assigning scheduled offerings, assessment review and tracking and curriculum and regulated course reporting.
Understand and remain current with NYL Central implementation. Assure Agents are aware of and continuously trained to leverage new system features and functionalities upon release (specific to Sales Central and Marketing Central at this time).
Build partnerships with the General Office (GO) Field Management Team to assure the Field Development System (FDS) is implemented and executed effectively. This includes conducting and scheduling Field Observation and Demonstration (FOD) sessions with Agents (to assist with case preparation and the presenting/closing of sales), Agent Development Planning Meetings with the Field Management Team in addition to supporting Monthly and Annual Plan Meetings.
Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.
Channel, drive and promote sales initiatives and incentives with Agents, GO Field Management Teams and the Zone. Develop a solid knowledge-base of NYLIC products.
Work with the Managing Partner to ensure the complete and proper implementation of the FDS system in the General Office. This includes conducting Performance Review and Planning sessions with agents, conducting Agent Development Planning meetings with Partners and Managing Partners, assisting with Monthly Planning Meetings, and Annual Planning meetings.
Effectively train agents to gather names through prospecting process of referrals, social media mining, community events, and center of influence development.
Effective with technology to enable training and assistance in virtual environment

What You'll Bring:

Bachelor’s Degree preferred
Two-time Council qualifier with a solid Life Case Rate (specific to internal applicants) or Previous PF2 experience
Valid State Life and Health Licenses
FINRA Registrations- Series 6 & 63
Persuasive, Verbal and Written Communication Skills
Performance Management
Facilitating Groups
Coaching
Developing, Empowering and Influencing Others
Providing Motivational Support
Goal, Impact and Result Oriented
Adaptability and Flexibility
Leading Change
Problem Solving
Planning and Strategizing
Ability to mentor other DMs
Demonstration of effective FOD and IDD
Can lead one on one Development Conversations with Partners

Pay Transparency

Salary Range: $60,000-$85,000

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Senior Associate, Actuarial Services (Remote, any state, US)

Job Requisition ID: 91953

Location Designation: Fully Remote

Business Overview:

The Actuarial Model Architecture and Development (AMAD) team is responsible for supporting the business areas enterprise wide with their Asset-Liability Modeling (ALM) and other modeling needs. AMAD develops and maintains models covering Valuation, Cash Flow Testing, Embedded Value, Stress Testing, RBC, Duration analysis, Economic Capital, Pricing, and Financial Planning. In addition to supporting the Prophet models, the team engages heavily with the business units to understand prospective needs and advise on modeling approaches. This role offers interested candidates the opportunity to learn products and methods across every business within New York Life.

What You'll Do:

Responsibilities for this position place focus on the drive for continuous improvement from an operational perspective. A sample of the projects the role encompasses, but is not limited to, is as follows:

• The successful candidate will be a key member of a modeling team within the finance department, which is collectively responsible for modeling, reporting, and business analytics.
• Execute on Prophet model conversions and development based on centralized governance policy.
• Utilize advanced modeling techniques, including dynamic asset liability methods, to appropriately reflect characteristics of complex product designs.
• Build business and corporate functionality into consolidated ALM models enabling enterprise-wide risk assessment.
• Work with the business units to understand requested model changes, prioritization, execute test plans, and assist in model acceptance.
• Implement Prophet Enterprise modules to support governance and process automation.
• Implement the Single Platform functionality for Valuation, ALM and Pricing.
• Document all changes and testing to the models.

What You'll Bring:

The AMAD team tests and implements many leading-edge techniques as a team. We are looking for people with the following skill set:

• Acturial credentials and experience strongly preferred.
• Experience working with open actuarial software such as Prophet, MoSes/RAFM, ALFA, etc.
• Understanding of FIS Prophet software is highly preferred.
• Knowledge of asset liability management, valuation, and/or projection models.
• Experience with supporting complex projects to successful completion.
• Understanding of actuarial enterprise technology environments.
• Understanding of insurance products, regulations, and related risks.
• Ability to take direction from senior modelers and execute on projects according to team standards.
• Excellent relationship building and collaboration skills, both within-team as well as internal and/or external clients.
• A self-starter with strong communication skills.
• Excellent verbal and written communication skills to convey complex actuarial concepts to non-technical stakeholders.
• Familiarity with Agile and Lean processes is a plus.
• Flexibility and adaptability to handle multiple tasks, and deal with shifting priorities, all within demanding time schedules.
• Ability to “think outside of the box” and work with leading edge non-traditional actuarial practices.
• An energetic team player.

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $85,000-$140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91953

Senior Administrative Assistant (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

We are seeking a highly organized, proactive, and detail-oriented Senior Administrative Assistant to provide comprehensive administrative support to one or more Executive Officers and deliver office coordination support for the Technology department in our New York home office. This role will play a key part in maintaining an efficient, professional, and confidential environment, supporting both individual executives and broader departmental operations. The ideal candidate excels at managing complex schedules, facilitating communication, and anticipating needs before they arise.

What You’ll Do:

Executive Support
- Proactively manage VP calendars, including scheduling meetings, prioritizing demands, and resolving last-minute conflicts.
- May be asked to prepare meeting materials, presentations, and agendas, and follow up on action items.
- Manage travel arrangements and reconcile expense reports.
- Process other departmental expenses as needed.
- Maintain organizational charts, distribution lists and department website.
- Provide backup administrative support to other assistants in the department.
- Manage secure and sensitive information with discretion.
- Handle other administrative duties and special projects as assigned by executives.
- Collaborate with other administrative professionals to ensure consistent, high-quality support across the department.
- Proactively identify opportunities to improve administrative processes and contribute to team effectiveness

Office and Floor Coordination
- Serve as the primary point of contact for office-related inquiries and liaise with Office Services for cleaning, maintenance, temperature, and repairs.
- Manage office supplies and ensure timely restocking of copiers, paper, and pantry items.
- Coordinate office maintenance requests (water coolers, coffee machines, lighting, carpet cleaning, etc.).
- Assist with the coordination of workstation/office moves and furniture adjustments.
- Maintain and assign lockers for employees as applicable.
- Oversee the appropriate use of conference rooms and huddle spaces.

Event and Meeting Support
- Plan and coordinate departmental level internal and external events, meetings, and conferences, including catering arrangements in collaboration with department admins.
- Provide backup support for meeting logistics and catering when the primary admin is unavailable.

What You'll Bring:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent verbal and written communication skills, with the ability to interact professionally with all levels of the organization and external partners.
- Strong organizational skills and the ability to effectively manage multiple tasks and priorities simultaneously.
- Exceptional attention to detail and problem-solving abilities.
- Ability to work independently with minimal supervision and demonstrate initiative.
- Professional demeanor and a strong commitment to maintaining confidentiality.
- Demonstrated strong sense of urgency and ability to prioritize effectively.
- Discretion and trustworthiness in handling confidential information.
- Proven ability to work collaboratively as a team player.
- Minimum of 5-7 years of experience in an administrative support role, with at least 3 years supporting senior executives.
- Experience with office coordination or facilities support is highly desirable.
- Bachelor’s degree preferred.

Key Competencies
Interpersonal Skills: Ability to build and maintain positive working relationships with internal and external stakeholders.
Time Management: Efficiently manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
Flexibility and Agility: Adapt to changing priorities and handle unforeseen challenges with a positive and solution-oriented approach.
Initiative: Proactively identify needs and seek out opportunities to support the executive team and improve office efficiency.

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $52,500-$90,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91972

Service Leader, Onsite Operations 91266 (Bellevue, WA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Role Overview:

Join our dynamic management team at our Seattle General Office as a Service Leader, where you'll be at the forefront of driving excellence and innovation in our service department. As a key member of the GO leadership team, you'll oversee and manage the daily operations, ensuring that all business objectives and key results are not only met but exceeded within our high service standards. In this pivotal role, you'll be the primary point of contact for GO Agency Managers, recruiters, and agents, guiding them through our comprehensive Service resources and ensuring their needs are met with precision and care. You'll provide visionary leadership, training, and development to foster a culture of best-in-class service delivery. But that's not all – you'll also be a proactive change-maker, constantly identifying and implementing improvement opportunities to enhance client experiences and operational efficiencies. If you're passionate about leading an office to new heights and making a tangible impact, this is the role for you!

What You’ll Do:

Handle Service Escalations: Be the hero who ensures our customers' needs are met with precision and care, resolving any issues that arise with efficiency and empathy.
Support Sales Initiatives: Drive success by supporting initiatives related to agent sales and incentives programs, helping our team achieve their goals and exceed expectations.
Coordinate Local Events: Bring energy and excitement to the office by coordinating and executing local General Office events that foster team spirit and collaboration.
Navigate Change: Lead the way through transitions in service and operational systems and processes, providing training on new capabilities and ensuring a smooth adaptation for the Agency.
Oversee Financial Tasks: Ensure the accuracy and integrity of financial reports by overseeing accounts payable tasks for multiple accounts, maintaining a keen eye for detail.
Manage Operations: Keep the office running smoothly by managing facilities and building maintenance requests, troubleshooting onsite technology and network issues, and ensuring a well-maintained and functional environment.

Required Skills:

Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire.
Bachelor’s degree
Ability to balance learning with onsite management and support for the local GO
Strong customer focus through the ability to understand and anticipate the needs of customers, providing solutions that enhance their experience. The involves being proactive in identifying customer issues, ensuring their satisfaction.
Technical proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Proactive in identifying and implementing improvements opportunities to enhance client experiences and operational efficiencies.

Preferred Skills:

Ability to lead operations through influence, coordination, and strategic oversight rather than direct managerial authority. This involves guiding, mentoring and driving initiatives that affect the broader organization.
Strong problem-solving skills are essential. This role involves addressing complex issues and making thoughtful decisions to resolve diverse issues effectively.
Training and development experience

Pay Transparency

Salary Range: $75,000-$100,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Job Requisition ID: 91266

Corporate Development & Strategy, CVP (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Business Overview:

The Corporate Development and Strategy team works closely with the CEO and the Executive Leadership Team to help define & articulate business strategy and support oversight and execution of key enterprise strategic initiatives and other large / complex programs. This team works closely with Finance, Technology and other key stakeholders to drive the annual planning process. The team also supports key decision-making forums and senior executive/Board meetings.

The team partners with Senior Leaders in the various business and functional areas to support development and execution of strategic initiatives within those areas.

Role Overview:

The team’s role typically includes framing and assessing complex business problems, developing recommendations, partnering with line managers to drive execution, facilitating governance and communication processes, and playing a key role in informing and influencing decision making.

The Corporate Development and Strategy team comprises high performing individuals with strong academic credentials and professional experiences with backgrounds in management consulting & industry.

What You'll Do:

Thought Leadership & Advisory

Frame and assess complex problems
Assess areas of opportunity, in line with overall vision and strategy
Develop pragmatic solutions to key strategic and operational issues
Develop & present recommendations to senior leadership
Play a key role in informing and influencing senior management decision making

Strategic Planning Office & Executive Communication

Support strategic planning processes, including interdependencies between key business, technology and financial planning processes
Facilitate structured reviews of the enterprise portfolio of strategic initiatives & implications (e.g., budget considerations, resource allocation, etc.)
Support agenda and materials development for senior executive audiences & meetings e.g., Board Meetings, Executive Offsites, etc.

Project Leadership

Approach projects holistically, owning and driving end-to-end delivery of solutions
Lead execution of key enterprise initiatives by forming collaborative partnerships with colleagues across businesses and functional areas
Provide thought leadership and subject matter expertise in relevant areas (e.g., Digital Transformation, Robotics, Risk and Compliance, etc.)
Manage enterprise governance and communication processes

What You'll Bring:

Bachelor’s degree required, MBA or advanced degree strongly preferred
5+ years in a top-tier management consulting firm
Outstanding critical thinking, analytical and quantitative abilities
Strong communication skills including experience in developing C-suite presentations
Experience in financial services preferred, insurance expertise is a plus
Experience in structuring & delivering technology strategy projects and a broad understanding of current technology practices (Agile, Cloud Computing/SaaS, Enterprise Data Management, etc.) & emerging trends (Robotics/AI, InsurTech, etc.) is desired
Collaborative work style / leadership presence with ability to effectively interact with & earn trust of peers and senior management across the organization
Project and process management skills, including proven ability to manage multiple projects simultaneously
Executive presence; self-starter with a keen sense of ownership and commitment to the work, and a passion to deliver results

We are looking for outstanding individuals with excellent intellectual & analytical capabilities, pragmatic problem solving skills, strong communications & influencing capabilities, a robust strategy & change management toolkit and a passion to effect change across the organization at the most senior levels.

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91769

Senior Associate, Sr DevOps Engineer (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

As part of AI&D, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are looking for a skilled Sr. DevOps Engineer to join our Artificial Intelligence and Data (AI&D) group, focusing on deploying and managing configurations for our integration platform using cloud-native infrastructure. The role involves managing and optimizing microservices hosted in the AWS ecosystem, leveraging AWS various services. The ideal candidate will have a strong background in DevOps practices, cloud infrastructure, and integration technologies, with a passion for automation using AI/ML frameworks, scalability, and reliability.

This role requires ability to consistently communicate across multiple channels (Teams, emails, meetings, conversations), proactively identifying blockers and escalating as needed, organizational skills to support the team in maximizing its performance and ensuring successful delivery of projects

What You’ll Do:

Infrastructure Provisioning and Management

Provision and manage AWS resources such as EC2, EKS, Redshift, RDS, DMS, SFTP, Lambda, Glue, and Step Functions and much more
Ensure consistent and scalable infrastructure setup using tools like Terraform for infrastructure as code (IaC) management

CI/CD Pipeline Development and Implementation

Develop, implement, and maintain comprehensive CI/CD pipelines for Data Lake and Data Warehouse deployments, leveraging tools such as Jenkins, Harness, Ansible, and GitHub to ensure seamless integration and automation.
Design and deploy CI/CD pipelines for database scripts (DDL, DML) using Liquibase. Establish Liquibase instances and enforce quality checks through rigorous policy implementation.
Utilize bash and Python scripting to automate a variety of tasks, enhancing efficiency and reducing manual intervention.
Manage build artifacts and versioning of builds using repositories like JFrog or Nexus, ensuring organized and traceable build histories.
Integrate automated testing, security scanning (CheckMarx), and compliance checks into the CI/CD pipeline to ensure robust security, quality, and regulatory adherence throughout the development lifecycle.

Data Streaming and Integration:

Configure and manage data streaming and integration using change data capture (CDC) and AWS Manage Streaming(Msk) for real-time data processing.
Ensure seamless integration between on-premises systems, cloud environments, and third-party services.

Monitoring and Observability

Set up and manage monitoring and alerting solutions NewRelic and AWS CloudWatch.
Route all system logs to Sumo Logic for centralized logging.
Ensure observability into deployment processes.
Monitor and manage EKS clusters, ensuring high availability, fault tolerance, and performance optimization.

Deployment and Configuration Management:

Ensure smooth and automated deployments across development, testing, and production environments, minimizing downtime and manual intervention.
Deploy and manage Data & Analytics environments, ensuring they are optimized for performance, scalability, and security.
Automate the deployment and configuration of services in AWS using tools like Jenkins, Harness, Terraform, Ansible, and AWS CloudFormation.
Manage the configuration and deployment of various AWS various services to support integration and microservices architectures.

Cost Optimization

Cloud Cost Management: Set up CloudWatch alarms and alerts to optimize cloud costs.

Security and Compliance:

Implement and manage security best practices for AWS infrastructure, including IAM roles, security groups, encryption, system manager and secrets management.
Ensure compliance with organizational policies and industry standards for data protection, auditing, and logging.

Collaboration and Support:

Work closely with development, operations, and architecture teams to design and implement robust, scalable solutions.
Provide support for troubleshooting and resolving issues in runtime environments, including performance bottlenecks, service outages, and configuration errors.
Document processes, configurations, and workflows to ensure knowledge sharing and operational efficiency.
Identify opportunities for integrating AI/ML models in automation of IaC and Application build/deploy pipelines

What You’ll Bring:

Experience:

7+ years of experience in DevOps engineering, with a focus on cloud infrastructure, automation, and configuration management.
Extensive experience with various AWS services and related tools.
Strong background in deploying and managing microservices architectures in AWS using Kubernetes (EKS) and Docker.
Experience with CI/CD tools and practices, including pipeline development, automated testing, and infrastructure as code (IaC).
Eight or more years of experience in enterprise-level delivery of Data Engineering solutions.

Technical Skills:

Proficiency in scripting and automation languages such as Python, Bash, or PowerShell.
Strong knowledge of infrastructure as code (IaC) tools like Terraform, CloudFormation, or Ansible.
Experience with logging and monitoring tools likeNewrelic, Sumologic and AWS CloudWatch.
Familiarity with data streaming tools like Kafka and change data capture for real-time data integration.
Understanding of security best practices in cloud environments, including IAM, VPC, and encryption techniques.

Soft Skills:

Strong problem-solving skills and the ability to troubleshoot complex issues in distributed environments.
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment
Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.
Certifications (Preferred but not required):
AWS Certified DevOps Engineer or equivalent
Certified Kubernetes Application Developer (CKAD)

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91575

Head of Analytics & Insights (Data & AI Corporate Vice President) (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Corporate Vice President, Head of Analytics, Strategy & Experience Insights

Role Overview:

Are you a strategic and execution-oriented leader passionate about advancing analytics capabilities and fostering enterprise collaboration? The Strategic Insights team is seeking an experienced executive to lead as the Head of Analytics, Strategy & Experience Insights, a pivotal leadership role within the Analytics Center of Excellence. This role is critical in driving collaboration to champion analytics as a strategic enabler and deliver measurable business impact.

As a senior leader, you will guide top strategies and decisions, oversee customer and agent journey analytics, and establish best practices for data-driven decision-making. You will act as a key enabler for enterprise-wide analytics maturity, working closely with executives and cross-functional teams to create transformative solutions that enhance satisfaction, performance, and strategic alignment.

Your thought leadership and strong communication skills will position you as a trusted advisor to top leaders, steering the organization toward becoming a fully insights-driven, AI-enabled enterprise.

What you’ll do:

Strategic Leadership: Act as a key leader within the Analytics Center of Excellence, driving the integration of advanced analytics and AI into enterprise decision-making and long-term strategy development.
Insights Leadership: Drive insights that shape enterprise strategies, with a strong emphasis on customer and agent experiences. Lead initiatives that generate sustainable, long-term value grounded in analytics.
Collaboration with Stakeholders: Partner with enterprise leadership teams, to deliver data-driven recommendations that inform strategic decisions by executing on analytics opportunities.
Advanced Analytics Execution: Design, manage, and oversee quantitative and qualitative analyses to solve complex business challenges. Translate findings into actionable recommendations communicated in an easy-to-digest manner.
Analytics Enablement: Foster a culture of insights collaboration across business units, sharing best practices and enabling teams to effectively use data, analytics, and AI to create enterprise value.
AI Integration: Champion AI-driven capabilities into analytics workflows, ensuring the organization stays at the forefront of innovation.
Executive Communication and Presence: Provide clear, actionable recommendations to senior executives, ensuring alignment with enterprise priorities and demonstrating strong executive presence.
Team Leadership and Development: Mentor a high-performing analytics team, fostering collaboration with adjacent teams to deliver enterprise-wide impact.
Insights-Driven Culture Building: Advocate for and lead the organization toward becoming fully data-driven by ensuring the right tools, processes, and mindsets are in place across teams and functions.
Cross-Functional Collaboration: Partner with data, data product, and AI teams to align on goals, enhance analytics capabilities, and deliver scalable solutions that empower stakeholders.
Strong Technical Acumen: Proficiency with SQL, Knowledge of Python for data analysis, Understanding of GenAI and its application for analytics workflows, Experience working with cloud-based analytics platforms

What you’ll bring:

Bachelor’s degree in Analytics, Computer Science, Data Science, Business Administration, or a related field; advanced degree preferred.
10+ years of experience in analytics, business intelligence, or data strategy leadership roles, with a demonstrated ability to deliver measurable business impact.
5+ years of experience managing teams, with a focus on scaling analytics capabilities and driving enterprise-wide initiatives.
Familiarity with modern analytics platforms (e.g., Snowflake, Databricks, Tableau, Python/SQL-based ecosystems) and how to lead teams using themFamiliarity with modern analytics platforms (e.g., Snowflake, Databricks, Tableau, Python/SQL-based ecosystems) and how to lead teams using them
Strong expertise analytics frameworks, techniques and advanced analytics platforms.
Proven ability to translate data into compelling insights that drive action and decision-making.
Exceptional communication and executive presentation skills, with the ability to influence and align stakeholders.
Familiarity with AI/ML applications in analytics and experience integrating these capabilities into business workflows.
Demonstrated success in cross-functional collaboration and building enterprise-wide analytics capabilities.
Strong problem-solving skills with a balance of strategic vision and hands-on execution.

Pay Transparency

Salary Range: $155,000-$267,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91292

VP, Head of Artificial Intelligence (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Do you have a passion for driving business transformation and leveraging cutting-edge AI and data technologies to solve complex challenges? Would you like to take on a leadership role that empowers teams to shape and execute advanced data and AI strategies? Do you thrive in a collaborative environment, working across business functions to create solutions that drive measurable impact?

New York Life is in the midst of a multi-faceted transformation that spans its entire enterprise, becoming a technology, data, and AI-powered company, enabling our mission of providing financial security and peace of mind to families and businesses across the country. As part of this effort we are looking for a VP, Head of Artificial Intelligence for our AI & Data organization.

Reporting to the SVP, Chief Data & Analytics Officer, you will be a key business partner and transformation catalyst. As the leader of a dynamic, cross-functional team, you will partner with business stakeholders to help bring innovative AI solutions to life.

In this critical role, you will lead a team of 50+ spanning multiple disciplines including Generative AI, data science, machine learning, and analytics engineering. These teams not only create innovative solutions but also partner with colleagues across all disciplines of the company to activate AI and data capabilities that drive business impact. We expect this leader to possess high business acumen, and act as a strong business collaborator across multiple business verticals. This role will require deep understanding of the nose-to-tail requirements of delivering and continuously improving AI, analytics and data solutions.

You will be at the forefront of accelerating AI and data modernization within a 180-year-old Fortune 100 company, transforming the way business decisions are made. This role will play a critical part in the evolution of AI & Data’s engagement with NYL enterprise in focusing on data delivery and enablement. This is required to act as a domain expert for both Gen AI and applied AI platforms with strong experience with Machine Learning Operations (MLOps). The successful candidate will be proactive with a “get things done” attitude and have demonstrated prior enterprise impact.

Responsibilities

Collaborate with the AI & Data leadership team to deliver on the group’s goals and OKRs.
Oversee the implementation of end-to-end advanced analytics and data science solutions, improve operational efficiency, and enable data-driven decision-making.
Lead the development and execution of a AI strategy that drives business growth and enhances decision-making.
Spearhead AI transformation initiatives, including Gen-AI implementation, to unlock the full potential of our data assets.
Frequently present analysis, insights, results, and recommendations to senior executives; periodically present out to data science community.
Anticipate potential objections and influence senior executives to adopt a different point of view.
Take broad ownership of the entire portfolio of department projects that cross multiple domains, making recommendations and decisions that influence business outcomes.
Drive teams and leaders operating across multiple domains to ensure the successful execution of data science strategies.
Identify opportunities and build consensus across the organization.
Broadly and frequently influence outcomes across the business and/or data science community.
Partner with other business segments and teams to put solutions into production at scale.
Lead the sharing of knowledge and best practices across the Enterprise.
Perform other duties as assigned.

Qualifications

Bachelor's degree in a related field; an MBA or advanced degree is a plus.
A proven track record of leadership in digital transformation and data transformation, ideally in a large-scale organization (12+ years).
Deep understanding of digital technologies and trends, including IoT, cloud computing digital thread, and behavioral experience models.
Expertise in Advanced Analytics including data visualization, artificial intelligence, machine learning, and business intelligence tools (12+ years).
Experience establishing and running a digital P&L.
Excellent communication and influencing skills, with the ability to evangelize digital, data, and innovation concepts throughout the organization.
Strong leadership, collaboration, and change management skills, with the ability to inspire and motivate cross-functional teams.
Proficiency in fostering innovation and building high-performance digital teams.
Strong strategic thinking and problem-solving abilities.
Experience working in a global business environment, managing virtual teams, and collaborating across geographies is a plus.

Pay Transparency

Salary Range: $275,000 to $350,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Corporate Vice President, Sr Data Architect (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Role Overview:

We are seeking an energetic and passionate Senior Data Architect to design and execute our company’s modern data management strategy. As a key member of Enterprise Data team, you will collaborate with Data Product Owners, Data Scientists, Data Engineers, and end-users to reimagine, design, and build the next generation of cloud-based insurance solutions using cutting-edge technologies like AWS, APIs, and AI.

In this role, you will proactively engage with cross-functional teams, including the Product Managers, key business leaders, Data/Technology leaders, and Value Stream Architects. You will design and support strategic data architecture decisions that shape our enterprise data products, enabling the organization to achieve its future-state business capabilities and target architecture.

Additionally, you will be responsible for evaluating existing data pipeline architectures, enhancing foundational elements, participating in product ideation, and providing recommendations for technology stack improvements.

What You’ll Do:

Design scalable and efficient data architectures that enables enterprise data products, including Logical and Physical data models, storage solutions, and data integration processes.
Develop data management frameworks and standards to ensure data integrity, quality, and security.
Works closely with Data Product Managers, Value Stream architects, Data engineers to understand the business problems, desired outcomes using data strategy and translate these requirements into data product solutions.
Create and maintain inventory and designs of current state “data capabilities “supporting the FB and SIB teams.
Create an integrated view of end state data architecture and align on target-state data product capabilities and corresponding architectural designs that ensures the strategic alignment of the 6 VS architecture roadmaps.
Identify and frame opportunities for consolidation / simplification of legacy technologies, data stores, and applications.
Act as a liaison between IT and business units to ensure alignment of data initiatives with business objectives.
Monitor and maintain data systems to ensure optimal performance and reliability.
Develop and enforce data governance policies and procedures.
Stay up to date with the latest industry trends and technologies in data architecture and management.
Identify opportunities for improvement and innovation within the existing data infrastructure.
Promote best practices in data architecture and data management across the organization.
Ensure data solutions comply with relevant data privacy and security regulations.
Implement data security measures to protect sensitive information.

What You’ll Bring:

8+ years of hands-on experience as a Data Architect for large-scale enterprise solutions, with a strong focus on agile practices.
Extensive experience in Data Architecture, Cloud Solutions, emerging technologies, Big Data, Data Modeling, Data Warehousing, and Business Intelligence.
Proven ability to design and implement data architectures that define and deliver data as a product.
Deep understanding of modern data architecture, including experience with data lakes, data warehouses, data marts, relational and dimensional modeling, data quality, and master data management.
Strong background in Operational Data Stores, Dimensional Modeling, and supporting application data architecture. Experience with Oracle, Postgres, MySQL, and understanding of best practice architectural concepts for relational data models.
Experience in designing, deploying, and evaluating tools, frameworks, and patterns for scalable data platforms.
Extensive experience with industry-leading data platform technologies such as Data Lake, Databricks, Snowflake
Experience with database technologies for both structured and unstructured data, ensuring optimal storage and retrieval.
Proficient in cloud architecture and best practices, particularly with AWS Cloud tools such as Amazon RDS, Redshift, AWS DMS, AWS Glue, Amazon S3, AWSLambda, and more.
Proficient in managing large datasets, cloud computing, open-source tools, and optimization techniques.
Expertise in overall solution architecture for data platforms built on the cloud.
Strong experience in data integration, data processing, data streaming, and message queuing techniques
Familiarity with relevant code repository and project tools like GitHub, JIRA, Confluence.
Experience with Continuous Integration and Continuous Deployment (CI/CD) processes.
Detail-oriented with strong analytical, problem-solving, and organizational skills.
Excellent communication skills, capable of effectively conveying complex concepts both technical and business teams.
Bachelor’s degree in Computer Science or an Engineering discipline
Certification in data management and/or cloud architecture or engineering a plus
Certification in delivery methodologies such as Scaled Agile a plus

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91572

Portfolio Solutions Director (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

The Portfolio Solutions Team, part of the Office of the Chief Investment Officer (OCIO) at New York Life, plays a critical role in advancing the firm’s general account strategy through quantitative analysis, third-party manager oversight, and strategic cross-functional initiatives. This team develops capabilities and delivers insights that directly enhance portfolio construction and investment performance.

We are seeking a highly motivated and dynamic director to help develop and maintain a suite of advanced quantitative tools that deliver insights into performance attribution, relative value, and asset allocation across the general account portfolio. The ideal candidate will have a deep appreciation for the unique considerations of insurance general account investing and bring a mix of technical depth, investment acumen, and strategic thinking. This role presents a unique opportunity for the individual to help deliver actionable insights that inform portfolio construction and help shape long-term investment strategy.

What You'll Do:

Quantitative Tool Development: Support the design and deployment of analytical tools that enhance relative value frameworks while accounting for market dynamics, capital constraints, and insurance balance sheet considerations.
Performance Attribution & Benchmarking: Maintain and improve performance attribution models—both benchmark-relative and peer-relative—and integrate them into actionable dashboards and insights for portfolio managers.
Data Integration & Management: Partner in the development of scalable data management solutions that ensure clean, consistent, and accessible portfolio data to inform portfolio strategy.
Cross-functional Coordination: Collaborate with Asset-Liability Management (ALM), Risk, and Investment teams to incorporate balance sheet needs and regulatory constraints into the investment decision-making framework.

What You'll Bring:

6+ years of experience working within or alongside insurance general account portfolios is required. Deep understanding of insurance-related investment principles, including statutory accounting (SAP/GAAP), RBC/capital requirements, and asset-liability management frameworks.
Strong programming skills in Python or equivalent, with demonstrated experience in building investment analytics is preferred. Proficiency in SQL or similar database languages is also strongly preferred.
Demonstrated ability to operate effectively within a large organization, with a strong process-driven mindset and a collaborative approach to cross-functional initiatives.
High level of intellectual curiosity, professional maturity, and a solutions mindset aligned with a high-performing investment culture.

#LI-AM1

Pay Transparency

Salary Range: $140,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92130

Corporate Vice President, Nautilus Group Case Consultant (Addison, TX, US)

Location Designation: Hybrid - 3 days per week

Business Unit Overview

Our Agency distribution system is the cornerstone of New York Life, where dedicated individuals like you connect with clients and build lifelong relationships. As part of our team, you'll equip agents with the tools and training they need to thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview:
The Nautilus Group is a service organization that supports over 200 of New York Life’s top producers. The ideal candidate will have, at a minimum, five to ten years of experience in the areas of estate planning, business planning, charitable planning, asset protection planning, and income tax planning.

What You’ll Do:

Member Agent Support – Develop relationships with member agents. Work closely with member agents to develop estate and business strategies for high net worth and ultra-high net worth clients and integrate New York Life products, where applicable. Help member agents target specific markets, including high net worth, business, and cultural markets. Provide ongoing education to member agents. Some travel may be required to assist member agents with client meetings.

Estate and Business Planning Case Design – Create customized and sales focused estate planning cases that specifically address a client’s planning needs. Assist other members of the Case Development Team as they develop estate and business planning cases to ensure that all team members are providing the highest level of technical support. Utilize New York Life products to illustrate benefits of various non-qualified retirement planning strategies.

Meeting Presentations – Present on the technical aspects of estate and business planning during various company and/or industry meetings as well as member agent seminars. Create ongoing Webinars to highlight company initiatives and to keep member agents updated on tax law.

Special Projects –
- Assist with content development by creating new educational pieces for member agents (white papers, agent newsletters, website content, industry articles, etc.);
- Take a leadership role in implementing new initiatives (opportunities resulting from changing laws, integration of new company products, content development around core offerings, etc.); and
- Monthly training of Nautilus staff members.

What You’ll Bring:

Minimum of 5 - 10 years’ experience working in the advanced market. Possess a detailed understanding of estate and gift transfer tax planning, business planning, qualified and nonqualified
retirement planning, charitable planning, and income tax planning.
Juris Doctor required. CPA or LLM preferred.
Experience presenting complicated advanced planning techniques to other advisors and to clients and should have experience engaging parties to implement suggested strategies.
Detailed knowledge of life insurance products, life insurance taxation, life insurance funding (e.g., split dollar, premium financing) and how to utilize life insurance for a high-net-worth individual’s business and estate planning needs.
Requires detailed knowledge of annuity products, annuity taxation, and how to utilize annuities for a high-net-worth individual’s retirement and estate planning needs.
Experience integrating financial planning concepts and estate and business planning strategies to develop a comprehensive plan for high-net-worth clients and business owners.
Ability to utilize excel to create financial models to illustrate various planning strategies.
Ability to serve as a technical expert in the Case Development team and should be a high performer in terms of productivity and member agent relations.
Ability to work independently with little to no technical guidance from management or other members of the Case Development team.

#LI-SV1

#LI-HYBRID

Pay Transparency

Salary Range: $107,500 - $182,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 90729

Senior Associate, Marketing Process Analyst (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Business Unit Overview

In Marketing, you’ll dive into a world of diverse opportunities, crafting innovative campaigns, managing impactful content and fostering meaningful connections with key audiences. Collaborate with experts across disciplines, leveraging data and insights to drive decision-making, unlock new growth potential and optimize our differentiating capabilities.

Role Overview:

The Marketing Process Analyst will play a critical role in shaping the future of our marketing organization. This position will focus on designing cross functional marketing processes to create efficiency and reduce risk. This involves designing, documenting, and enhancing workflows, maintaining a library of procedural documents, supporting change management efforts, and providing training to support successful implementation.

This position will also partner with subject matter experts across various marketing functions to oversee and maintain a marketing innovation and efficiency roadmap. The roadmap will concentrate on reimagining ways of working and investigating technology, data, and AI capabilities necessary to fulfill the Marketing department's vision, objectives, and strategies.

What great looks like in this role:

• Passionate, team-oriented problem solver; Excellent listener and facilitator

• Ability to articulate how platform and process investments support business strategy, outcomes, and Marketing’s vision

• Strong communicator with the ability to lead projects in partnership with planning teams and subject matter experts to drive relevant business decisions

• Collaborative, adept, and credible team member that is comfortable with navigating through ambiguity and being a change agent.

• Partnering with the team of Digital Product Managers, Product Owners and Channel Managers who are responsible for maximizing the company’s investment in MarTech and data, to define what capabilities and processes are needed to support the continuous evolution of Marketing capabilities.

What You’ll Do:

Business Process Analysis and Design: Responsible for collaborating with subject matter experts and marketing leaders to analyze, document and optimize business processes to improve efficiency. Support the implementation of improved processes with clearly defined protocols and workflows. Create and maintain core process documentation, including process maps, standard operating procedures, and training materials.
Stakeholder Needs Assessment: Collaborate with cross-functional teams to gather requirements and align process design with organizational goals and stakeholder needs. Assist marketing teams by interviewing experts, documenting current processes, identifying inefficiencies, and developing improvement plans.
Sequenced roadmap development: Partner and collaborate with diverse marketing teams and subject matter experts to identify ways of working and technology process changes needed to mature marketing operations. Develop and maintain a sequenced roadmap of process improvements, ranging from simple to complex initiatives, to drive meaningful impact on marketing operations. Roadmap will define stakeholders impacted, value generation per phase, implementation dates of key milestones and alignment to core marketing strategies.
Business process management subject matter expert: acts as a subject matter expert that represents business process re-engineering as part of the overall marketing digital capability infrastructure for strategic planning. Leveraging expertise related to marketing process management and a deep understanding of automating workflows and improving the efficiency of marketing teams to influence the marketing technology eco-system.
Process and Training Documentation: collaborating with subject matter experts and managers to create clear and concise training materials and procedures with the appropriate amount of detail, and process-maps, to train users and define quality and governance standards.
Change Management: Secure backing from marketing leadership and process stakeholders to ensure compliance with new protocols and foster continuous improvement to address evolving business requirements. Develop comprehensive change management plans and socialization strategies to promote adoption and ensure preparedness for new and enhanced tools, processes, and functions. Continuously monitor the effectiveness of implemented changes.
Monitoring and quality: Responsible for implementing and analyzing process performance reporting and analytics, review and conduct post-process deployment validation, process audits and ongoing process monitoring activities. Leverage performance insights to support continuous improvement efforts.

What You’ll Bring:

Skills & Competencies

Effective collaborator that is comfortable facilitating vs. leading. Ability to build strong relationships with key stakeholders to gain buy in for process improvement efforts.
Strong verbal and written communications, combined with technical and marketing acumen, understanding of leading marketing tools and platforms, (campaign management, project management technologies, digital asset management, website content management, marketing automation).
Understanding of core marketing processes and capabilities, i.e., creative services, lead management, brand management, content operations, channel distribution, integrated campaign management.
Experience in process improvement methodologies i.e., Business Process Management, Value Stream Mapping.
Self-starter, comfortable with navigating ambiguity, and passionate about driving change.
Internal influencer, culture carrier, negotiating, and consulting skills.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
Excited to work in an organization that values and empowers an entrepreneurial spirit and specialized expertise.
System/process oriented, problem solver, ability to manage multiple initiatives and balance the need to work strategically and hands-on.

Experience

Bachelor’s Degree and/or equivalent experience.
Minimum of 5 years of marketing process management and/or process re-engineering efforts.
3+ years’ experience managing large scale initiatives.
Must have experience authoring procedures and training materials to support complex process re-engineering efforts.
Business Process Management, Value Stream Mapping, or Product operating model orientation is a plus.

Experience working with business subject matter experts and product owners to integrate and connect digital marketing technologies to improve marketing efficiency and effectiveness.

#LI-SV1

#LI-HYBRID

Pay Transparency

Salary Range: $105,000 - $140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91526

Senior Associate, Marketing Business Planning Manager (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Business Unit Overview

In Marketing, you’ll dive into a world of diverse opportunities, crafting innovative campaigns, managing impactful content, and fostering meaningful connections with key audiences. Collaborate with experts across brand, digital, and strategy, leveraging data and insights to drive decision-making, unlock new growth potential, and optimize our differentiating capabilities.

Role Overview:

New York Life Marketing is seeking a digitally fluent, detail-oriented, and execution-focused Business Planning Manager to support the structured planning of complex, cross-functional programs—many of which include the delivery of digital products.

Reporting to the Head of Marketing Business Planning, this role works at the intersection of business strategy and delivery execution. You’ll work alongside subject matter experts to translate program strategies into defined work scopes, build delivery plans, proactively identify decisions and tradeoffs, and help keep work on track across business, product, data, engineering, and corporate teams.

This is a hands-on coordination and planning role—ideal for someone who is organized, proactive, and eager to help teams move work forward efficiently and effectively.

What You’ll Do:

Program Planning

Support the translation of strategic goals into clear work deliverables and execution plans—including work breakdowns, roadmap, delivery plans, team roles, and measurable outcomes.
Help organize and structure cross-functional workstreams to ensure alignment with goals, feasibility, and timing.
Collaborate with Business, Product Managers, Product Owners, Design, Engineering and Data leads to build clear, actionable plans for associated digital products and capabilities.
Develop and maintain integrated delivery plans that coordinate dependencies, timing, and key milestones.
Proactively identify decisions needed and tradeoffs. Partner with peers and leaders to facilitate required discussions.
Track execution by monitoring progress, surfacing risks or blockers, facilitating mitigation discussions, and documenting decisions and next steps.

Digital & Product Fluency

Apply working knowledge of Agile workflows and digital product delivery stages.
Coordinate across product, design, data, and engineering to ensure delivery work stays aligned with business needs.
Track digital deliverables to ensure they are clearly defined, scoped, and integrated into overall plans and timelines.
Participate in team discussions to help prepare for upcoming sprints, support MVP scoping, and align on planning details.

Cross-Functional Collaboration & Support

Build collaborative working relationships with team members across Business, Product, Engineering, Data, and other corporate functions.
Help facilitate working sessions, follow up on action items, and bring clarity to planning documents and next steps.
Support the operating cadence for planning check-ins, risk reviews, and status updates.
Keep team members aligned by maintaining up-to-date plans, documentation, and shared trackers.

What You’ll Bring:

Bachelor’s degree and/or equivalent experience.
5+ years of experience in program coordination, digital delivery support, or business operations.
Comfortable supporting complex programs that involve digital workstreams and cross-functional teams.
Familiar with product and delivery concepts like Agile, backlogs, sprints, MVPs, design, etc.
Strong communicator—organized, reliable, and able to follow through on plans and action items.
Skilled at using project tools like Workfront and Jira.
Curious, coachable, and excited to work in a collaborative, fast-paced environment.

#LI-SV1

#LI-HYBRID

Pay Transparency

Salary Range: $108,000 - $130,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 90907

Senior Associate - Project Manager/Scrum Master (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

We are seeking an experienced and proactive Project Manager / Scrum Master to support the Retail Annuities & Third-Party Distribution (TPD) release train within the Product Solutions value stream—part of New York Life’s Foundational Business.

This role offers the right individual an opportunity to play a critical part in New York Life’s Agile Transformation journey, with responsibility for driving projects from inception through completion. The successful PM/SM will lead project facilitation across the Technology portfolio of work using SAFe agile methodology & tools in support of key project deliverables. The position will deliver outcomes across multiple value streams and requires close partnership with the VS delivery leads, technology teams and business partners.

This role will be instrumental in managing project timelines, removing impediments, and driving alignment across stakeholders. The ideal candidate brings a blend of traditional project management discipline and Agile expertise, ensuring successful delivery of business and technology initiatives.

What You’ll Do:

Inspire a culture of trust, accountability, and continuous learning within and across teams.

Lead by example in embracing Agile values, transparency, and adaptability.

Align team efforts with broader organizational strategy, ensuring delivery of business value.

Partner with senior leadership and stakeholders to influence change, remove systemic impediments, and champion Agile transformation efforts.

Act as Project Manager to plan, coordinate, and deliver complex initiatives on time and within scope across Technology teams.

Serve as Scrum Master for one or more Agile teams, facilitating all SAFe ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, etc.).

Proactively identify and mitigate risks and issues early, while removing obstacles that hinder team progress and resolving conflicts as they arise.

Track progress using Agile tools (e.g., Jira) and provides transparency through reporting and metrics (e.g., velocity, burndown), while supporting the team in adopting and effectively using Agile planning and development tools (e.g., Jira, Confluence, Ativo, Structure).

Drive continuous improvement by coaching teams on Agile best practices and fostering a collaborative, self-reflective team environment.

Collaborate closely with Product Owners, Developers, QA, and Business Analysts to ensure clear understanding of work and priorities.

Support Product Owners in developing, refining, and maintaining a well-groomed product backlog.

Provide ongoing training, coaching, and facilitation to help Agile teams achieve high performance.

Help teams meet Sprint and Program Increment (PI) goals by promoting focus, commitment, and accountability.

Represent the team in broader planning and coordination forums, such as Scrum of Scrums, Program Increment (PI).

Ensure progress toward team goals is accurate, visible, and communicated to stakeholders.

Monitor and maximize team velocity while maintaining sustainable pace and high-quality delivery.

Coach teams to improve collaboration, self-management, and engagement with stakeholders.

Bring energy, focus, and resilience to the role to drive lasting, meaningful change.

Contribute to the continuous evolution of Agile practices by sharing learnings and engaging in Communities of Practice.

Foster self-organizing, empowered teams capable of delivering value independently.

What You’ll Bring:

Bachelor’s degree in computer science or a related field of study is required.
PMP, CSM or Scaled Agile Frameworks (SAFe) Scrum Master certification preferred.

5+ years of relevant Scrum Master and/or Project Management experience within the Insurance and / or Annuities industry preferred.

Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and traditional project management.

Experience using Agile tools such as JIRA, Structure, Confluence, Ativo etc.

Excellent communication, facilitation, and interpersonal skills.

Experience working with geographically distributed teams.

Has been accountable for delivery of projects / programs with budgets over $1 million.

Experience in facilitation/moderation of large-scale workshops or meetings.

Proven ability to manage multiple initiatives simultaneously in a fast-paced environment.

Excellent analytical skills, independent thinking and ability to exercise prudent judgment.

Has sufficient technical expertise to analyze risks and process gaps and help provide solutions and assist in remediation activities.

Has background in hands-on work with the scrum team competencies. For instance, had programming, testing, requirements gathering experience before assuming project

Pay Transparency

Salary Range: $82,500-$140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92110

Senior Associate, Agency Standards (Compliance Manager) (Grand Rapids, MI, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

** This role will be located in the Michigan General Office (GO) and will support the following GOs – Michigan, Toledo, and Greater Detroit. **

Role Overview:

What You’ll Do:

Assists the Managing Partner with Agent, Registered Rep and IAR Supervision and executing the Supervisory Systems within the General Office
Conducts Periodic Inspections and Supervisory Interviews with Agents, Registered Reps & IARs and handles all follow-up required
Handles the Seminar Supervision Program
Handles the Enhanced Supervision Programs for Agents and Registered Reps
Handles the Financial Supervision Program for Agents and Registered Reps
Conducts Incoming and Outgoing Correspondence Reviews and Resolution of Red Flag Items
Assists the Managing Partner in recommending and delivering Disciplinary Actions
Serves as the “point person” to field and answer Standards and Compliance related questions from Agents, Registered Reps, IARs and Field Managers
Conducts Site Inspections for General Offices, Sales Offices and Satellite Offices
Assists with Complaint Review Handling and Resolution
Conducts Standard and Compliance Related Training for Agents, Registered Reps, and IARs
Assists with follow up for all agent, Registered Rep and IAR regulatory year-end requirements

What You’ll Bring:

Bachelor’s Degree and/or equivalent experience
Minimum 2 years of industry experience
Comprehensive knowledge of registered and non-registered products
Must have Series 7, Series 63, Series 24 (Or obtain Series 24 within 90 days)
Series 65, 66, or ChFC (or obtain within 12 months)
Excellent communication skills (written and verbal)
Strong analytical skills required
Must be a self-starter, results-oriented, a team player and be able to prioritize responsibilities

Preferred Skills:

Preferred Series 51 or 53

#LI-SV1

Pay Transparency

Salary Range: $85,000 - $120,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92063

Senior Director of Development-Boston GO (Waltham, MA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our 115 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations.

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications assists our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market and select cultural markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

Role Overview

Ensure the completion and proper implementation of the NYLIC University Blended Learning Curriculum and Critical Selling Skills its entirety.

Work with the Managing Partner to ensure the complete and proper implementation of the NYLIC U & Field Development System in the General Office. This includes conducting Performance Review and Planning sessions with agents, conducting Agent Development Planning meetings with Partners and Managing Partners, assisting with Monthly Planning Meetings, and Annual Planning meetings.

Sales promotion. Assisting in the communication to agents of General Office, Zone and Home Office promotions. Assisting agents with case preparation and in the field conducting Field Observation and Demonstration as well as assisting in presenting and closing sales. In addition, lead the implementation efforts of Field Development System, NYLIC U, and digital adoption with agents and managers in GO.

Qualifications

Valid State Life and Health Licenses
FINRA Registrations, Series 6, 63, 26
Strong Knowledge of Sales Central and Marketing Central
Strong written and verbal communication abilities
Excellent knowledge of the Life Product Line
Excellent facilitation skills
Proficient and able to effectively facilitate NYLIC U Blended Learning and Critical Selling Skills
Good skills in the proper use of the FDS system (PRP, IID, FOD)
The ability to lead one-on-one agent development sessions with other members of the management team
Case development skills to assist agents in making sales in Middle and Advanced Markets
Hold the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) Designation and at least one of the following: CASL, CLF, MSFS, MSM, or CFP
Demonstrated the ability to assist in the development of another DM through mentoring
Demonstrated ability to work with Established Agents to improve their business

Experience

2 years council qualification as an agent or equivalent
Effectively implemented NYLIC University and Critical Selling Skills for agents and managers at the GO level
Completed NYLIC University Blended Learning Curriculum
Completed all required Development Manager schools
Strong Proficiency in Sales Central
Demonstrated good skills in all areas of FDS Development (PRP, IID, FOD)
Can lead a one–on–one Agent Development Meeting with recruiters

Pay Transparency

Salary Range: 110,000-$135,000

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Job Requisition ID: 92014

Corporate Vice Present, Financial Planning & Analysis (New York, NY, US)

Job Requisition ID: 91599

Location Designation: Hybrid - 3 days per week

Role Overview:
We are seeking a highly motivated and detail-oriented Financial Planning & Analysis (FP&A) analyst to join our Finance team. The successful candidate will play a critical role in driving financial insights, planning, and decision-making across the organization, with a particular focus on modernizing platforms and enhancing FP&A capabilities. The ideal candidate will have strong analytical skills, experience in financial modeling, and hands-on experience with FP&A tools, including Anaplan, Fluence, W-desk, Tableau, and advanced data analysis.

What You’ll Do:
In the near term, the role will be focused on enhancing and revamping FP&A core functions:
• Evaluate and implement new FP&A platforms used for data, modeling, and reporting with the goal of improving finance’s support for our business partners in timely decision-making.
• Play a key role in coordinating with multiple FP&A teams across the enterprise (e.g., sales, expenses, earnings, capital) for these modernization efforts.
• Design and develop FP&A dashboards for the enterprise and begin to revolutionize our reporting culture.

Examples:
• Be the coordination lead for new FP&A platform demos.
• Participate in brainstorming sessions of new FP&A capabilities to address community pain points.
• Build decks to illustrate a cohesive FP&A vision between all teams (sales, expenses, earnings, and capital).
• Build a roadmap to articulate near vs. long-term plans.
• Coordinate and lead discussions between stakeholders and tech teams on the database requirements.
• Lead discussions and design sessions on various FP&A dashboards.

What You’ll Bring:
• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field preferred.
o Minimum of 10 years of experience in financial planning and analysis, financial modeling, or related roles.
o Hands-on experience with financial planning software tools such as Anaplan, Fluence, W-desk, and Tableau.
o Strong experience in data analysis and the ability to transform data into actionable insights.
• Technical Skills:
o Proficiency with Anaplan for financial planning and modeling.
o Advanced Excel skills and experience with financial modeling techniques.
o Strong data visualization skills with experience in Tableau.
o Knowledge of financial systems integration and automation is a plus.
• Other:
o Strong work ethic, organizational skills, and attention to detail.
o Strong verbal and written communication and presentation skills.
o Ability to collaborate and work effectively with cross-functional teams.
Preferred Skills:
• Strong analytical thinking and problem-solving abilities.
• Excellent storytelling skills, with the ability to interpret complex financial data and convert it into simple stories.
• Ability to work under pressure and meet deadlines while maintaining a high level of accuracy.
• Strong attention to detail and a proactive approach to financial analysis and reporting.

Pay Transparency

Salary Range: $117,500-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91599

Director, Asset Liability Management (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Business Overview:

Role Overview:

The Director will be an integral part of the investment projections team, with key responsibilities in the projection and monitoring of actual and planned investment-related financial results across the investment portfolios in New York Life's general account.

What You'll Do:

Participate in design, maintenance and enhancement of projection model for investment income, asset allocation, and forward-looking yield expectations. This will also include a focus on continuous improvement of the current processes and models
Coordinate investment projection efforts with other teams within the finance department and the businesses, as well as the investment areas.
Provide investment support to Finance senior management and the businesses. Including, but not limited to:
Regular production of analyses of the unit’s investment portfolios, including detailed attribution of the investment results
Responding to ad-hoc requests, such as scenario analysis and investment activity updates
Complete monthly analysis of asset portfolio yields, investment expenses, and other investment costs for use in crediting rate setting of multiple product lines.
Communicate the results and the analysis to senior management as well as business line CFOs
Participate in corporate planning process by generating investment projections for the company’s portfolios.
Attribute asset portfolio performance, including actual to expected investment outcomes versus plan.
Support ALM analysis through development of investment models and analytics to be used in the development and implementation of portfolio hedging and investment strategies.
Work with the quantitative ALM Team on transitioning and automation of the current investment projection model(s) into the new ALM Analytics platform (Beacon)

What You'll Bring:

Highly developed quantitative and analytical skills
Strong business communications skills
Bachelor’s degree or higher in quantitative area
Strong proficiency with Excel (VBA a strong plus)
Advanced programming background in any of Database languages, Python, R, C++, a strong plus
Ability to work independently
Advanced knowledge of various structured and non-structured fixed income asset classes
CFA or progress toward a CFA a plus
Familiarity with insurance company finance and liabilities
Experience with financial reporting and large data processes (a plus)

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $117,500-$165,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91716

Corporate Vice President, Amazon Connect Architect (New York, NY, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

Role Summary:

We are looking for an Amazon Connect Architect to lead the design, architecture, and implementation of cloud-based contact center solutions using Amazon Connect. In this role, you will define technical strategies, oversee solution development, and collaborate with cross-functional teams to ensure seamless integration with enterprise systems. You will be responsible for optimizing performance, ensuring scalability, and driving innovation in customer engagement solutions.

What you’ll do:

Architect and implement Amazon Connect-based contact center solutions, ensuring scalability, security, and reliability.
Define best practices for call routing, IVR design, real-time analytics, and AI-driven customer interactions.
Lead the integration of Amazon Connect with CRM platforms (Salesforce, ServiceNow), databases, and third-party APIs.
Oversee the development of Lambda functions, Amazon Lex chatbots, and event-driven architectures to enhance customer experiences.
Collaborate with business and technology teams to align Amazon Connect solutions with organizational goals.
Ensure compliance with security, privacy, and regulatory standards (GDPR, HIPAA, PCI DSS).
Provide architectural guidance on AWS services as related to Connect (Lambda, DynamoDB, API Gateway, S3, CloudFormation, Kinesis, IAM, etc.).
Optimize system performance, scalability, and cost efficiency through cloud best practices.
Lead and mentor engineers, fostering a culture of technical excellence and continuous learning.
Design and implement infrastructure as code (IaC) using Terraform to automate the provisioning and management of AWS resources.
Automate infrastructure deployments using CI/CD pipelines (GitHub Actions, Harness.io, etc.) with Terraform.
Troubleshoot and debug Terraform configuration issues, including dependency management, variable handling, and module usage.
Optimize Terraform configurations for performance, security, and cost efficiency in AWS environments.

What you’ll bring:

8+ years of experience in cloud-based contact center architecture and at least 3+ years working specifically with Amazon Connect.
Deep expertise in AWS architecture, including serverless computing, event-driven architectures, and microservices.
Proficiency in IVR design, call routing, telephony protocols (SIP, WebRTC, PSTN), and AI/ML-powered customer interactions.
Strong experience with programming and automation (Python, Node.js, Java, or similar languages).
Extensive experience integrating Amazon Connect with enterprise applications (CRM, ERP, databases, analytics tools).
Strong knowledge of security best practices and compliance requirements for cloud-based contact centers.
Experience with CI/CD pipelines, Infrastructure as Code (CloudFormation, Terraform), and DevOps practices.
Ability to assess business needs and translate them into scalable, high-performance technical solutions.
Expertise in Terraform (HCL) and deep understanding of Terraform workflows, modules, and providers.
Strong understanding of Terraform state management, including handling drift, versioning, and remote backends.
Experience with Terraform Cloud/Enterprise, OpenTofu, or alternative Terraform distributions.
Proficiency in AWS services and best practices for managing them through Terraform.
Familiarity with Terraform security scanning tools (e.g., tfsec, Wiz, etc).
Experience with networking concepts (VPC, subnets, security groups, route tables, VPNs, Transit Gateway).
Knowledge of IAM policies and role-based access control (RBAC) for managing Terraform permissions.

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91732

Senior Sales Representative (New York, NY, US)

Job Requisition ID: 91928

Location Designation: Hybrid - 3 days per week

This position follows a hybrid work schedule, with remote work on Mondays and Fridays and on-site -Tuesdays, Wednesdays, and Thursdays. The individual will be responsible for supporting the Long Island and New York City territories

Role Overview:

Develops and implements Group Insurance (Life, Accident, Disability, Absence Management, Accidental Injury, Critical Illness, etc.) sales strategies for targeted brokers in a territory, or a specified geographic area. Primarily focuses on seeking out new clients.

What You’ll Do:

Obtain new accounts by leveraging Broker relationships
Meet or exceed annual business plan as measured by new business premium and case count
Maintain prescribed monthly activity levels including broker calls and quote activity
Manage the sales process for Life, Accident, Disability, Absence Management, Accidental Injury, Critical Illness
Manage renewal process for existing business
Ensure profitability of new and existing business

What you'll bring:

5+ years of relevant experience
Highly motivated with excellent organizational skills
Self-starter with ability to work independently or as a team to achieve goals and objectives
Financial savvy and understanding of underwriting
Excellent presentation skills
Excellent verbal and written communication skills
50% travel required (predominantly around the “metro” area—mostly “day” trips with occasional out of town/out of region travel)
Ability to obtain necessary licenses within 60 days
Acceptable driving record

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

#LI-KH1
#LI-HYBRID

Pay Transparency

Salary range: $200,000 - 225,000 (base + sales incentive)

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Our Benefits

Our Diversity Promise

Job Requisition ID: 91928

#GBS

Policy Accountant (Remote, any state, US)

Location Designation: Hybrid - 3 days per quarter

You are our future, and we commit to investing in you accordingly.

Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls and safeguard policy owners’ interests. Become part of a team dedicated to financial stewardship, enabling business performance and paving the way for a secure future for generations to come.

We are seeking a Senior Representative to join the Policy Accounting team within Corporate Finance at New York Life. This role is critical to ensuring the accuracy and compliance of policy-related and financial transactions within the company’s records. The position will investigate and resolve issues affecting both policy administration and the General Ledger, with an emphasis on maintaining strong quality controls and mitigating operational risk.

The ideal candidate will have a foundational knowledge of financial products, a broad understanding of how administrative systems impact downstream processes, and a passion for driving process improvements through cross-functional collaboration. This individual will also participate in strategic projects and initiatives, providing key insights and support.

________________________________________

What You’ll Do:
• Ensure accuracy and timely updates of policy records in administrative systems.
• Investigate and resolve complex accounting issues; develop, document, and implement solutions.
• Analyze root causes for discrepancies in General Ledger balances and reconcile against policy activity.
• Produce management reports and assist in the development of new reporting tools under guidance from leadership.
• Monitor reconciliation trends and investigate significant variances.
• Participate in special projects, including new product launches and quarterly/year-end close processes.
________________________________________

Internal Expectations

• Understand and navigate Corporate General Ledger and Corporate Accounting systems.
• Reconcile financial accounts and explain balance changes in relation to field operations.
• Possess basic knowledge of accounting workflows and how they integrate with administrative systems.
• Collaborate across departments to assess process impact and identify improvement opportunities.
________________________________________

Preferred Requirements
• Strong oral and written communication skills.
• Proficient in reconciliation processes and variance analysis.
• Excellent organizational and analytical skills.
• Technical proficiency in Microsoft Office Suite (Word, Excel, Access).
• Ability to interpret internal/external business issues and recommend best practices.
• Collaborative problem-solving skills with an innovative, analytical mindset.
________________________________________

What You’ll Bring
• Bachelor’s degree preferred (preferably in Accounting, Finance, or a related field).
• Hands-on experience with administrative systems such as rPay and CyberLife, particularly in Fixed and Variable Annuities.
• Familiarity with SAP or equivalent Corporate Accounting systems.
• Proficiency in Microsoft Office applications (Excel, Word, Access).

Pay Transparency

Salary Range: $47,500-$80,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92114

Sr. Associate, Change and Organization Development Strategist (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come.

You are our future, and we commit to investing in you accordingly.

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops, and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, or fostering a vibrant workplace culture, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life a destination employer for generations to come.

This is an exciting opportunity to join New York Life’s enterprise Change and OD Center of Excellence. This team plays a pivotal role in the company’s evolution by supporting leaders, managers, and employees through change—preparing for new skills and behaviors and reinforcing adoption.

This role requires a consultative approach and an execution-focused mindset as it partners with the business to provide best practice change management and organization development tools and strategies to help drive large-scale and complex transformations, while keeping a strong focus on our customer- and employee-first culture. The work includes, but is not limited to, assessing leadership alignment, stakeholder analysis, learning needs, communication strategies, and end-to-end organizational development efforts—including the delivery of tailored learning interventions to support sustained change.

The ideal candidate will have experience supporting change, transformation, and learning initiatives within the financial services industry and/or large, complex corporate environments. They are a team player with a positive growth mindset who is adept at learning the business, creating internal partnerships, demonstrating empathy, fostering collaboration, and implementing solutions that reinforce organizational culture and inspire employee engagement.

---

What You’ll Bring

Change Management Strategy & Planning

· Apply a change management method, process, and tools to create strategies that support adoption of changes required by projects or initiatives.

· Conduct stakeholder analysis and change impact assessments.

· Develop and implement change management plans aligned with organizational goals.

· Identify and manage expected and persistent resistance.

· Consult and coach project teams in leading and sustaining change efforts.

Organization Development & Learning

· Assess organization-wide change saturation and fatigue; identify compounding risks.

· Diagnose organizational needs and apply OD techniques to improve team and employee effectiveness.

· Identify learning solutions to address capability gaps within the business.

· Design and deliver targeted talent, learning, and development tools and programming, including but not limited to: role clarity sessions, change readiness workshops, manager enablement toolkits, and learning experiences that support adoption and behavior change.

· Collaborate with internal partners to ensure learning experiences are aligned with change and transformation priorities.

Measurement and Evaluation

· Establish metrics and feedback loops to evaluate the success of change and learning interventions.

· Conduct regular evaluations to assess the impact of change initiatives and learning programs in driving desired business outcomes.

---

What You’ll Do

· Bachelor’s degree (or equivalent experience) preferred, with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, Adult Learning, or related disciplines.

· 3–5 years of experience in Change Management and/or Organization Development; experience in learning program development and facilitation is strongly desired.

· PROSCI Change Management Certification preferred.

· Demonstrated experience supporting complex change initiatives—including designing tools, assessing impacts, implementing strategies, and measuring outcomes.

· Proven ability to develop, curate, and deliver learning solutions that support capability development and behavior change.

· Excellent verbal and written communication skills with the ability to influence at all levels, including facilitating inclusive meetings and learning sessions of all sizes.

· Collaborative relationship builder and proactive team player.

· Strong project management skills including fluency with MS Office and Teams; openness to leveraging digital learning and collaboration tools.

Pay Transparency

Salary Range: $95,000-$ 125,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92120

Insurance Service Professional 92025 (Pittsburgh, PA, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

Customer Service Professional – Contracting & Licensing Support

***Hybrid work schedule: work in office 4 days, work from home 1 day***

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.

Role Overview:

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance policy applications as they move through the new business process. CSRs use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to update a state license, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so.

What You’ll Do:

Assist with workflow of agent contract and license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functions

Facilitate the onboarding of new agents by processing their contracts and licenses

Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc.

Assist in the training and development of agents (presentations, face to face, virtually)

Answer incoming calls and greet guests

What You’ll Bring:

Required Skills

The ideal candidate should have 2 or more years of customer service and administrative experience

Excellent written and verbal communication skills

Strong computer skills with proficiency in the Microsoft Office Suite

Proven ability to multi-task effectively

Preferred Skills

Associates, or bachelor’s degree preferred, but not required

Training & Development

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.

Shift Information

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM.

Salary

Competitive full-time base salary, overtime eligibility plus target bonus

Benefits

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Pay Transparency

Salary Range: $43,000-$47,500

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92025

Corporate Vice President, Office of Governmental Affairs (Remote, NY, US)

Location Designation: Hybrid - 1 day per month

You are our future, and we commit to investing in you accordingly.

Join the Office of Governmental Affairs (OGA), where you'll play a pivotal role in shaping the public policy landscape that impacts New York Life, our agents, and our policy owners. By monitoring legislative and regulatory activity, crafting strategic responses, and educating policymakers, you directly influence public policy decisions that affect everything from product design to client interactions. Collaborate with a dedicated team and subject matter experts across the company to ensure informed policy priorities and safeguard the future of New York Life.

Role Overview:

This position reports to the Vice President of PAC and Grassroots and collaborates with the State and Federal lobbying teams to Lead grassroots lobbying initiatives, influence public policy outcomes, Cultivate a company-wide culture of political engagement and drive fundraising for the New York Life Political Action Committee (NYLPAC)

What You’ll Do:
• Direct agent grassroots lobbying program
o Partner with Agency leadership to identify politically engaged agents
o Motivate, train, and equip agents to advocate on New York Life’s political priorities
o Organize advocacy conferences in Washington, DC and select states
• Train agents to lobby state and federal lawmakers effectively
• Educate and encourage PAC-eligible agents and employees to contribute to NYLPAC
• Build and maintain trusted relationships with agents and senior company leadership
• Promote a politically engaged workforce culture:
o Communicate the importance of volunteer constituent public policy engagement
o Develop persuasive and informative content, including emails, intranet articles, speeches, and presentations
• Act as a liaison to industry trade groups on grassroots lobbying efforts
• Mobilize employees and agents in support of NYL’s public policy agenda through targeted campaigns and action alerts

What You’ll Bring:

• At least 5-7 years of experience, preferable including federal government affairs roles
• Strong interpersonal, communication, and persuasion skills
• Keen political instincts and ability to operate in a bipartisan environment
• Proven leadership in managing complex logistics, including large-scale advocacy events
• Self-starter with a bias for action and the ability to manage multiple priorities
• Exceptional verbal and written communication skills
• High attention to detail and commitment to quality
• Collaborative, with the credibility to engage senior executives
• Strong project and process management skills
• Confident public speaker with experience leading meetings and presenting

Pay Transparency

Salary Range: $117,500-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92019

Corporate Vice President, Head of Benefits Technology (Remote, any state, US)

Location Designation: Hybrid - 3 days per week

Corporate Vice President, Director of Benefits Technology

Role Overview:

Reporting to the Head of Solutions, this position will support the build out and definition of the benefits technology strategy and associated roadmap, lead key initiatives in support of the roadmap, and focus on the development and strengthening of long-term strategic relationships with benefits technology partners.

What You'll Do:

Develop and manage aligned benefits technology vendor relationships, serving as single point of contact. Oversight of contract negotiations and management of ongoing performance of agreement; ongoing evaluation to the division and our clients based on established expectations and goals. Identification and facilitation of issue resolution for aligned relationships.

Oversee a team of benefit technology consultants; ensure alignment of work to market needs and team member skill sets.

Lead key initiatives, working closely with IT, to drive the development differentiated solutions for benefit technology integration.

Work collaboratively with cross matrix partners to gather market intelligence about products, pricing, positioning, value propositions, channel conflicts/opportunities to inform development and implementation of winning strategies and tactics.

Build and maintain a level of technical knowledge about technology solutions and partners. Act as the SME resource and point of contact for preferred partners and the benefits technology industry.

Create, distribute, and educate sales teams (internal and external) with effective tools and materials that articulate the value proposition of preferred vendors and the benefits technology industry.

Partner with the Implementation team to in the identification and facilitation of enrollment and administrative process efficiencies for benefits technology relationships.

Consult with Distribution on sales opportunities; support regional and national accounts in finalist meetings representing our capabilities and providing context on how our solutions solve unique client challenges.

Responsible for critical functions, e.g. benefits technology funding, in support of the benefits technology roadmap in support of profitable growth (including new sales, inforce growth, persistency, and participation results).

What You'll Bring:

Bachelor’s degree in business, health management or related field; with a minimum of10 years of experience in the insurance industry and benefits technology experience required.

Proven track record working with IT in an agile environment.

Ability to identify strategic needs and lead with little or no direction, resource key projects, and drive sound business direction based on market findings.

Open minded and creative – seeks ‘out of box’ solutions.

Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.

Ability to solve unique and complex problems; solutioning for the current challenge and incorporating into the future roadmap if identified as a trend and longer term opportunity.

Proven record of presenting in high-stakes environment, including to C-suite executives for our inforce and prospective clients as well as high-producing brokers.

Proven track record of developing strong relationships with vendor technology and distribution partners.

Ability to work effectively in dynamic, rapidly changing, team-based environment.

Act with agility and start up mentality; be prepared to engage quickly, switch gears, and take the next best action.

Required Competencies:

Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.

Strategic and drive innovation - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.

Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment.  Ability to develop strong relationships across all levels of the organization, and with external partners.

Communication - Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally.

Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

This position can be offered as a full-time work from home position for candidates with appropriate experience.

It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above.

#LI-ML1
#LI-HYBRID

#LI-REMOTE

Pay Transparency

Salary range: $150,000-$190,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 92142

#GBS

Administrative Assistant (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

REI, real estate manager for NYL Investors LLC, is a full-service, fully integrated real estate enterprise with $69.7 billion in assets under management. Our platform includes commercial lending, direct equity and CMBS. More information can be found at: NYL Real Estate Investors.

New York Life Real Estate Investors (“REI”) has an immediate opening for an Administrative Assistant in its New York Home Office located in New York, NY. The position provides professional and operational support to REI business areas and an outstanding opportunity to build a career in REI.

What You’ll Do:

General administrative tasks including scan documents, schedule meetings, handle conference logistics, maintain supplies, create documents, coordinate document execution, etc.
Manage domestic and foreign travel arrangements; prepare and review associated expense reports.
Coordinate and prepare various presentations for rating agency meetings, board reports and other department presentations.
Data entry of new deal submissions, commercial mortgage loan transactions and other critical transaction updates.
Research and retrieve market data; run various reports or create dashboards on ad-hoc basis.
Assist with department tasks such as employee on/off boarding, order new equipment, system access rights.
Maintain a general understanding of real estate administrative functions and procedures.
Notary Public responsibilities.
Liaise with the REI administrative assistant team.
Participation in various departmental ad-hoc projects.

What You’ll Bring:

A bachelor’s degree in business administration, finance, or related field.
5+ year experience in an administrative, operational or support function.
Active Notary Public license or willingness to obtain license upon employment.
Detail oriented, capable of handling competing priorities.
Team player with strong organizational and communication skills.
Self-motivated, conscientious, eager to learn and takes pride in providing high quality work product.
Strong technical skills, including proficient knowledge of Microsoft Office suite, DocuSign, business intelligence tools such as Qlik Sense, and aptitude to learn new systems/applications.
Experience within an investment operations environment is a plus.

#LI-AM1

Pay Transparency

Salary Range: $65,000-$70,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91816

Director, Alternatives Strategy for OCIO (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

The Director of Alternatives will play a key leadership role within the OCIO Alternatives team, reporting directly to the Managing Director, Head of Alternatives. This role will support the development, execution, and oversight of alternative investment strategies, and will be instrumental in implementing investment processes, managing direct deal flow, and liaising across internal and external stakeholders to drive value creation across the insurance general account portfolio.

What You’ll Do:

Generate and lead execution efforts related to new investment ideas, including diligence, underwriting and negotiation while assessing feasibility within capital and risk capacity frameworks.
Provide thought leadership on definition and fit of alternatives opportunities to the broader GA portfolio taking into consideration relative risk-adjusted return, capital efficiency, and correlation to represented asset classes.
Support portfolio management of existing alternative investments across asset classes including private equity, private credit, and other opportunistic strategies.
Contribute to the development and implementation of alternative strategies by analyzing value drivers, capital requirements, and risk-adjusted return expectations.
Generate and evaluate new investment ideas, collaborating with senior team members to assess feasibility based on capital and risk capacity frameworks.
Monitor active investments and ensure ongoing compliance with investment strategy, risk limits, and performance expectations.
Collaborate with internal teams (e.g. Business Development, Portfolio Solutions, Portfolio Management, Legal, Operations, Risk) to ensure seamless engagement on investment objectives, portfolio fit, execution path.
Engage with external managers and partners to assess pipeline opportunities, maintain active dialogue on market developments, and support relationship management.
Prepare and present investment recommendations and performance updates to varied audiences, including senior leadership teams.
Participate in asset allocation and portfolio construction discussions, ensuring appropriate representation of alternative investments within the insurance general account.
Mentor team members, providing guidance on investment research, analysis, and professional development.

What You’ll Bring:

Bachelor’s degree in economics, finance, business administration or related field. Master’s or related advanced degree preferred.
MBA, CFA, CAIA or other relevant designation preferred
8+ years of experience in alternative investments, private markets, or a related institutional investment role. Understanding of and experience with insurance
Demonstrated experience in sourcing, analyzing, and executing private market transactions.
Strong understanding of risk-adjusted return concepts, portfolio construction, and capital allocation.
Excellent interpersonal skills and the ability to collaborate cross-functionally with stakeholders at all levels.
High degree of professional maturity and the ability to work independently and collaboratively in a fast-paced environment.
The position is based at our head office in NYC with occasional travel required.

#LI-AM1

Pay Transparency

Salary Range: $120,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92172

Institutional Fixed Income Trader (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

New York Life Investments, part of a $700+ billion investment management organization is seeking a qualified Institutional Fixed Income Trader to join our Fixed Income Investors (FII) Group to manage the firms short term liquidity strategies and provide critical backup for mortgage product trading. FII focuses on U.S. dollar-denominated debt in investment grade credit securities, high yield bonds, senior secured floating rate loans, mortgage-backed, asset-backed and other structured securities, treasuries, agencies, and money market instruments.

What You’ll Do:

Manage cash position for New York Life general account, mutual funds and 2(a)7 money market funds.
Execute daily trading of commercial paper, money market instruments, repo, and short-term U.S. Treasury securities.
Ensure accurate trade execution meeting investment objectives within the scope of guidelines.
Monitor and share short term market insights, trends and liquidity to inform investment decisions.
Collaborate with Portfolio Managers concerning investment strategies and results.
Maintain and strengthen relationships with broker-dealer partners and trading counterparties.
Provide backup trading coverage for Mortgage-Backed Securities, US Treasurys, and investment-grade corporate credit.

What you’ll Bring:

Bachelor’s degree in finance, economics, or a related field; CFA or progress toward designation is a plus.
2–4 years of fixed income trading experience
Strong analytical, communication, and collaboration skills, with the ability to engage effectively with internal teams and external partners.
Proficiency with key investment tools and platforms, including Aladdin, Bloomberg, MarketAxess, Tradeweb and Microsoft Office Suite (Excel, PowerPoint, Word).

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Pay Transparency

Salary Range: $80,000-$135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91959

Valuations Business Intelligence (New York, NY, US)

Company name: Apogem Capital

Location Designation: Hybrid - 3 days per week

At Apogem, we stand at the forefront of New York Life Investment Management's mission to empower investors and shape financial legacies. As the investment arm of the company, we are dedicated to delivering exceptional value to our clients through a blend of expertise, innovation, and a profound commitment to humanity.

Apogem Capital, leads the way in alternatives investing with decades of experience in the middle market and approximately $41 billion in assets under management. Offering a full range of capital solutions, Apogem delivers innovative strategies to private equity sponsors and portfolio companies, while providing our clients with access to highly sought-after opportunities.

At Apogem, Humanity is our competitive edge, and we tirelessly work to protect it. Within our culture of care, employees are not just seen but truly heard. We are deeply committed to building and maintaining a diverse workforce that reflects the rich tapestry of the communities we serve.

If you're passionate about making a meaningful difference in the world of finance, Apogem offers an exciting work environment where your talents are valued, and your contributions have a lasting impact. With offices in New York, Chicago, and Richmond, we provide opportunities for career development and growth, competitive benefits, and a collaborative culture that attracts and retains the best talent. Bring your passion for investing, client service, or operations to grow with Apogem. To learn more, please visit Apogem Capital.

Join a dynamic and growing alternative investment management firm as part of the Business Intelligence team. This role focuses on valuation analysis, portfolio reporting, and delivering analytical support to enhance the firm’s investment capabilities. It also plays a key role in advancing the team's data and analytics infrastructure. The position offers meaningful exposure to senior professionals across the organization and provides a clear path for professional growth into more senior responsibilities.

What You’ll Do:

Valuation analysis and governance

Perform valuation work including valuing private investments, performing positive assurance on third party marks and preparing valuation committee materials

Third Party valuation provider oversight

Assist in executing on oversight of third-party valuation providers

Enhance existing valuation process

Utilize existing technologies to enhance current valuation process and create scale within the existing function

Performance Reporting and Portfolio Monitoring

Collaborate with investment teams to produce quarterly performance reports and maintain updated portfolio company data.
Fulfill internal ad hoc performance analysis requests.

Analysis

Perform and assist with ad hoc analysis and modeling of the firm’s investment portfolios.
Assist in completing monthly/quarterly requests of the firm’s private credit investors.

Organization

Develop a strong base of knowledge across all Apogem’s investment strategies.

What You’ll Bring:

Bachelor’s degree in a quantitative field such as finance, economics, or analytics
4–7 years of experience in valuation, portfolio support, or transaction advisory roles.
Background in Private Credit, Private Equity or other Alternative Investment strategies
Proven experience working with valuation providers and/or auditors
Advanced proficiency with Microsoft Excel
Experience with Portfolio Monitoring systems (e.g. iLevel, Chronograph, or similar platforms)
Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus
Ability to communicate data-driven insights in a concise and accurate manner
Demonstrated resourcefulness and initiative with an entrepreneurial mindset
Excellent problem-solving and organizational skills; must be able to prioritize tasks
Strong team orientation with a collaborative communication style and high level of coordination

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Pay Transparency

Salary range: $125,000 - $150,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

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Job Requisition ID: 91874

Senior Internal Advisor Consultant - Georgia (Atlanta, GA, US)

Job Requisition ID: 92128

Location Designation: Hybrid - 1 day per month

A Unique Opportunity to Elevate Your Career

New York Life Investments is offering a distinctive opportunity for an experienced sales professional to step beyond the traditional home-office internal role and work directly in the field alongside an External Wholesaler. This position combines in-person meetings with financial advisors and traditional internal wholesaling responsibilities, providing an opportunity to develop deeper client relationships, hands-on market experience, and career advancement.

About the Role

As a Georgia State In-Market Internal Wholesaler, you will be a key supporting partner to your External Wholesaler, working collaboratively to drive sales, strengthen advisor relationships, and support the overall growth of the territory. You will play a crucial role in driving sales and deepening relationships with financial advisors by being a trusted, consultative partner. Your success hinges on adding value beyond product discussions, positioning yourself as a strategic resource for advisors seeking market insights, portfolio solutions, and business growth strategies.

What You’ll Do:

Build and manage relationships with financial advisors through in-person meetings, phone outreach, and virtual interactions.
Execute and support your External Wholesaler in creating and implementing strategic sales plans for the territory.
Educate and advise financial advisors on investment solutions, including mutual funds, ETFs, and SMAs, while providing asset allocation insights.
Be a student of the markets by staying ahead of economic trends, product innovations, and industry shifts to provide relevant insights that elevate advisor conversations.
Engage in a consultative sales approach by asking the right questions, uncovering advisor needs, and delivering tailored solutions that drive meaningful engagement.
Deliver value-add solutions by equipping advisors with actionable ideas, industry best practices, and tools that help them grow their business and better serve their clients.
Expand and deepen territory growth by identifying new business opportunities and strengthening existing client relationships.
Position yourself as a go-to resource by consistently delivering insights, sharing thought leadership, and fostering long-term partnerships.
Maintain and optimize CRM data and sales tracking systems to ensure efficiency and proactive engagement.
Coordinate and contribute to the planning of conferences, seminars, and advisor meetings to maximize market engagement.
Uphold a structured, distraction-free work environment at home, ensuring high productivity.

What You’ll Bring:

Must reside in the state of Georgia and be able to travel as needed.
At least 2 years of experience in asset management sales or as a Financial Advisor (Georgia experience is a plus, but not required).
FINRA Series 7 & 63 licenses are required.
Bachelor’s degree in Finance, Business, or a related field is preferred.
Passionate about financial markets, investments, and ongoing learning.
Curious mindset with strong questioning skills to uncover advisor needs.
Driven to become a key partner to advisors through knowledge, service, and strategy.
Skilled in executing sales strategies, tracking results, and adjusting to market trends.
Proven track record of sales success and strong advisor relationships.
Able to maintain a dedicated, productive work-from-home environment.
Solid understanding of investments including mutual funds, ETFs, SMAs, and capital markets.
Strong presentation, communication, and relationship-building skills.
Self-starter who works well independently and with an External Wholesaler.
Willing to travel to the NYC home office once per quarter.

Why Join Us?

A rare opportunity to gain in-market experience as an Internal Wholesaler, positioning yourself for career advancement.

Direct advisor engagement that allows for deeper relationship-building and enhanced sales effectiveness.

Industry-leading resources, training, and support to ensure long-term success.

Competitive compensation package with performance-based incentives.

Take the Next Step in Your Career

This is a game-changing role in our industry, offering top-tier resources, professional growth, and hands-on market experience. This role is ideal for high-performing individuals who want to expand their skill set and gain field experience. Apply today.

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Pay Transparency

Salary Range: Base Salary $70,000 + Sales Incentives

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

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Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92128

Portfolio Manager Fixed Income Investment Grade Credit (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

New York Life Investments, part of a $700+ billion investment management organization is seeking a qualified portfolio manager to join our Public High Grade Corporate Credit team within our Fixed Income Investors (FII) Group. The Public High-Grade Credit Group is responsible for a portfolio of over $95 billion Corporate bonds. Fixed Income Investors is a multi-product fixed income asset management division of NYL Investors LLC. FII focuses on U.S. dollar-denominated debt in investment grade credit securities, high yield bonds, senior secured floating rate loans, mortgage-backed, asset-backed and other structured securities, treasuries, agencies, and money market instruments.

What You’ll Do:

Develop and implement portfolio strategies aligned with institutional client mandates.
Construct diversified and durable portfolios of investment grade corporate bonds with consideration for credit quality, duration, yield, and sector allocation.
Manage exposures to ensure portfolio integrity and performance across market conditions.
Conduct sector and issuer-level credit reviews to support investment decisions.
Monitor macroeconomic trends and their potential impact on portfolio performance.
Track portfolio performance relative to benchmarks, and conduct attribution analysis to identify return drivers (e.g., sector allocation, security selection).
Prepare and present regular portfolio performance reports to senior management.
Collaborate with credit analysts and traders to evaluate the credit worthiness of corporate issuers, assess relative value opportunities, liquidity and security selection.
Maintain and strengthen relationships with broker-dealer partners and trading counterparties.

What you’ll Bring:

Bachelor’s degree in finance, economics, or a related field; CFA or progress toward designation is a plus.
4–8 years of experience in investment grade corporate credit portfolio management.
Proven ability to evaluate corporate credit, identify relative value opportunities and contribute to performance optimization.
Strong risk management skills with experience operating within defined portfolio guidelines.
Proficiency with key investment tools and platforms, including Aladdin, Bloomberg, and Microsoft Office Suite (Excel, PowerPoint, Word).
Demonstrated success managing complex, multi-line portfolios in a fast-paced institutional environment.
Strong analytical, communication, and collaboration skills, with the ability to engage effectively with internal teams and external partners.

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Pay Transparency

Salary Range: $150,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91960

Real Estate Strategy & Research, Director (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

New York Life Real Estate Investors (“REI”) is the real estate investment management division of NYL Investors LLC. REI manages a portfolio in excess of $70 billion which includes real estate debt, real estate equities and real estate securities. The equity portfolio includes assets held in New York Life’s general account, separate accounts, an open-end core fund, closed end value add funds, and co-investments with REIT vehicles.

Opportunity:

The role is for a Director within the Strategy and Research Group (SRG) of New York Life (Real Estate) Investments. SRG provides reconnaissance, research, analysis, and interpretation to render opinions, and convey advice and recommendations to the equity, debt, and CMBS investment teams as well as asset, loan, and portfolio management and business development. SRG synthesizes data to create specialized outlooks for investment strategies with a focus on risk mitigation and portfolio diversification. Continuous evaluation of real-time data is integral to the success of our investment strategies. SRG analyzes demographic, economic, geographic, political, fiscal and regulatory data. The group publishes white papers, industry magazine articles, quarterly reports and yearly outlooks. The successful applicant will report to the Head of Strategy and Research.

What You’ll Do:

Support efforts to enhance NYLIM’s brand visibility with clients, prospects, and the broader market including client facing meetings and presentations.
Contributing to the development of commercial real estate markets perspectives, portfolio strategy, and trade ideas through original research
Analyze how macroeconomic trends impact commercial real estate markets
Co-author or contribute to white papers, industry articles, quarterly reports, and annual outlooks
Chart and table preparation, data research, data retrieval, data modeling, analysis and preparation of internal and external PowerPoints and memoranda are important aspects of the job
Participate in the process of pressure testing and socializing key investment convictions
Work on special projects

What You’ll Bring:

Bachelor’s or Master’s degree in Business, Finance, Economics, or Real Estate, with a strong academic record
Strong interest in economics and commercial real estate, with 5–10 years of relevant experience
Deep understanding of commercial real estate asset classes (office, retail, multifamily, industrial, etc.)
Strong analytical, quantitative, research, and problem-solving skills
Clear written and verbal communicator, able to craft compelling economic and market narratives
Experience conducting research and synthesizing diverse viewpoints into cohesive insights
Comfortable communicating and interacting with client audiences
Skilled in managing multiple priorities under tight deadlines; highly motivated, detail-oriented, and collaborative
Knowledge of macroeconomics, investment products (equity, debt, CMBS, fixed income), and real estate markets
Proficient in Excel, PowerPoint, and Word

Preferred Skills:

Working knowledge of CoStar, MSCI-RCA, CBRE, Green Street, NCREIF, Oxford Economics, and Bloomberg platforms

Submission requirements:

Writing or presentation samples from prior work experience may be requested.

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Pay Transparency

Salary Range: $140,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92015

Corporate Vice President, Strategic Program Manager (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

We are seeking a strategic, execution-focused leader to join the Product Solutions team as a Corporate Vice President, Strategic Program Manager. This role is responsible for driving cross-functional delivery of high-priority initiatives that span across Product Solutions, with a strong focus on AI adoption and enablement.

The ideal candidate will be a structured thinker and collaborative coordinator who can navigate complex initiatives, influence without authority, and ensure the successful execution of strategic priorities across a diverse product portfolio. While AI enablement will be a major focus, this is not a technical role; success will hinge on strong program delivery, stakeholder engagement, and strategic alignment.

What You’ll Do:

• Strategic Initiative Ownership:
o Lead execution of high-priority initiatives that impact multiple Product Solutions teams, ensuring and timely delivery.
o Ensure strategic initiatives align with business objectives and achieve intended outcomes.
• Product Guru Ownership:
o Serve as the product owner for Product Guru, a custom AI solution to provide product information, overseeing its development and expansion.
o Lead roadmap development, delivery, cross-functional coordination, rollout planning, and adoption.
• AI Coordination and Adoption:
o Coordinate and track AI exploration efforts across Product Solutions.
o Drive AI adoption through education, engagement, and experimentation (e.g., newsletters, demos, challenges).
o Monitor external trends and internal pilots to continuously evolve the PS AI agenda and execution roadmap.
• Governance & Reporting:
o Design and implement governance processes for tools and initiatives.
o Track progress, adoption, and outcomes, sharing results with senior stakeholders.
o Proactively identify risks and facilitate timely resolution with appropriate stakeholders.
• Strategic Connector:
o Serve as a liaison between Product Solutions teams, other value streams, and corporate functions including Technology, AI&D, OGC, Risk, and Compliance.
o Represent Product Solutions perspectives in enterprise forums related to transformation, AI, or innovation.
o Surface interdependencies and shared needs across product lines to enable more efficient scaling of tools, practices, and insights.

What You’ll Bring:

• Minimum 7 years of experience in program management, strategy, product, or transformation roles.
• Proven ability to coordinate across functions and manage complex, multi-stakeholder initiatives.
• Strong communication, organizational, and analytical skills.
• Experience in financial services or insurance preferred.
• Familiarity with AI concepts and applications is a plus – but a passion for enabling adoption and delivering results is essential.

Pay Transparency

Salary Range: $117,500-$175,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92155

Investment Grade Credit Research - Credit Analyst (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

NYL Investors is seeking a highly qualified investment analyst to join our Public High Grade Corporate Credit Group within our Fixed Income Investors (FII) Group. Fixed Income Investors is a multi-product fixed income asset management division of NYL Investors LLC. FII focuses on U.S. dollar-denominated debt in the following asset classes: investment grade credit securities, high yield bonds, senior secured floating rate loans, mortgage-backed, asset-backed and other structured securities, treasuries, agencies, and money market instruments. FII provides a broad array of investment advisory services to affiliated insurance companies’ general and separate accounts and other affiliated corporate entities: third-party institutional clients, retail clients, investment companies and other pooled investment vehicles. The Public High-Grade Credit Group is responsible for a portfolio of over $95 billion Corporate bonds.

What You’ll Do:

Work closely with senior research analysts to perform fundamental credit analysis for a portfolio of investment grade companies
Monitor various industries, including changes or shifts in industry fundamentals that potentially affect company results and investment performance
Use financial models to analyze the capital structure and creditworthiness of existing and potential new investments
Review and summarize offering memoranda and present findings and recommendations to management
Collaborate with portfolio management and trading professionals to assess relative value and evaluate new investment opportunities
Analyze new transactions applying sound credit analysis, financial analysis, and research skills
Prepare credit memorandums and present research findings to a credit committee
Maintain timely reporting and documentation of transactions
Prepare topical presentations, portfolio reports, and other special projects

What You’ll Bring:

BA required - preferably with a concentration in Finance, Accounting, Math, Economics, or Engineering
3 to 7 years of experience in credit research involving both qualitative and quantitative analysis
Well-developed quantitative, analytical, and problem-solving skills
Excellent written & oral communication skills
Ability to work both independently and in a team with multiple reporting lines
Strong team player with the ability to manage and prioritize numerous tasks

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Pay Transparency

Salary Range: $90,000-$140,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91893

Segment Marketing, Senior Associate (New York, NY, US)

Location Designation: Hybrid - 2 days per week

You are our future, and we commit to investing in you accordingly.

As part of the Segment Marketing team, this role supports the creation and execution of marketing campaigns and initiatives for the Strategic Wealth Business, focusing on emerging growth opportunities with key client segments, including independent financial advisors and insurance agents.

We are seeking a detail-oriented and proactive individual to assist in delivering targeted marketing initiatives across digital, email, and web platforms. This role involves coordinating content-driven marketing activities, campaign tracking, webinar support and internal communications to ensure timely and effective outreach to designated market segments.

The ideal candidate is self-motivated to drive and support the development of personalized, ongoing marketing initiatives that build loyalty and strengthen partnerships with key audiences. Responsibilities include managing multi-channel campaigns, creating tailored content, supporting advisor and partner engagement, and maintaining communication platforms to enhance client relationships and drive business outcomes. It requires coordination with cross-functional teams, strong communication skills, and proficiency in project management.

What You'll Do:

Assist in executing marketing strategies aimed at driving business growth through the development and distribution of marketing collateral, web content, brochures, direct mail, email campaigns, newsletters, events, and other sales tools.

Support the implementation of marketing campaigns such as editing and creating marketing materials, updating webpages, drafting emails and working with compliance for approvals.
Track and report on key performance indicators (KPIs) for marketing campaigns
Collaborate with marketing managers to develop and update segment-specific materials for distribution across various platforms
Build customized materials and messaging tailored for strategic partners
Support ad-hoc internal and external communications
Collaborate with the broader marketing team and business partners on campaigns and initiatives
Ensure timely communication, coordination, and support for relationship-focused webinars, including invitations, presentation materials, recordings, follow-up emails, registration setup, and live hosting.
Liaise with compliance, sales, external agency partners, legal, tax, and NYL corporate teams to ensure deliverables are met in adherence to brand and regulatory guidelines

What You'll Bring:

Bachelor’s Degree required
3-5 years marketing experience with investment/finance knowledge
Strong organizational skills and detail-oriented; ability to handle multiple projects simultaneously with tight deadlines
Self-motivated individual who can adapt to a fast-paced dynamic environment
Excellent interpersonal and communication skills, both orally and in writing
Experience with cross-department collaboration is required
Ability to analyze data and extract actionable insights
Project management skills a plus
Strong writing, editing, and proofreading skills
Proficiency in Microsoft Office and Adobe Acrobat Pro
Familiarity with marketing tools such as Wrike, Seismic, Tableau, Eloqua/Engage is a plus
Interest or experience in investment/financial services; experience with a brokerage, bank, investment manager, consultant, insurer is preferred

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Pay Transparency

Salary Range: $85,000-$110,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92141

Corporate Vice President, Lead Product Manager (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:
At New York Life, Lead Product Managers play a pivotal role in advancing our GuideMe platform — a digital solution that helps financial professionals deliver high-trust, client-centered planning experiences. Your work will contribute to platform adoption, sales enablement, and the long-term retention of both clients and the professionals who serve them. As a Lead Product Manager, you will shape and help execute major initiatives that impact thousands of financial professionals nationwide. You’ll align platform vision with delivery, partnering across technology, design, and business to ensure GuideMe continues to meet evolving field and client needs. You will collaborate with UX, technology, training, and value stream teams to deliver new features that drive advisor adoption and deepen client engagement. This role reports to a Product Lead (Senior Director) and works closely with cross-functional delivery teams and strategic business partners.

What You'll Do:
• Shape and prioritize the GuideMe platform roadmap with cross-functional partners, aligning vision to evolving advisor, client, and business needs.
• Define product goals and success metrics; drive initiatives that deliver measurable field and business value.
• Collaborate with tech, UX, and business teams to deliver scalable, intuitive solutions grounded in stakeholder feedback and compliance needs.
• Apply structured feedback loops to continuously refine the platform based on agent, advisor, and client insights.
• Balance user needs, platform goals, and constraints; advocate for practical, high-impact solutions.
• Partner with data, product, and engineering teams to enable modular, connected experiences across NYL’s advisor and client-facing systems.
• Support release planning, training, and rollout communications in collaboration with Field Development and stakeholders.
• Stay aware of emerging technologies (e.g., AI/ML) and evaluate practical applications that enhance advisor and client outcomes.
• Mentor junior PMs and foster a culture of team growth.

What You'll Bring:
• Bachelor's degree or equivalent professional experience.
• 5–8 years of progressive product management experience, ideally in digital tools, fintech, or startup environments.
• Familiarity with financial services, insurance, or advisor-facing platforms is a plus.
• Experience partnering with engineering teams on web applications (e.g., React, Java) and integrations with systems like Salesforce.com.
• Strong iterative thinker and creative problem-solver with a focus on continuous improvement and measurable outcomes.
• Skilled at designing within enterprise constraints — including compliance, data, scalability, and legacy systems — and navigating complex, interconnected architectures.
• Platform mindset: able to shape modular capabilities that support connected advisor-client experiences.
• Clear communicator across roles and levels; balances user value with business and stakeholder priorities.
• Leads through collaboration and influence; supports peer development and fosters shared accountability.

Pay Transparency

Salary Range: $130,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91889

Lead Field Director-Institutional Markets (Remote, any state, US)

Location Designation: Fully Remote

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

At New York Life, we prioritize integrity and long-term success, which aligns with who we are as a Mutual company. And for more than 30 years, New York Life has been committed to the executive benefits space, where others have come and gone – New York Life has remained with innovative solutions that stay true to company values. This fast paced and ever-changing market is perfect for the individual looking to make a difference for companies trying to attract and retain key leaders, leveraging innovative solutions from a Fortune 100 company with nearly 180 years of experience. In this role, you can make a difference for clients while benefiting from the resources and programs New York Life offers for personal and professional growth.

Role Description

This role will serve as the Lead Field Director for the Institutional (BOLI, COLI, and ICOLI) markets, overseeing a team of 7 individuals that focus on specific markets and relationships. You will be responsible for influencing and participating in developing the strategic direction of the division through leadership and oversight. Success in the role requires accountability, great relationship building, strategic mindset, independence, and strong leadership. Substantial knowledge of the institutional distribution network, BOLI/COLI/ICOLI marketplace, and established relationships with distribution partners is expected and enables this individual to be effective and successful in this role. Competitive salary, in addition to sales incentives – makes this an ideal role for the right motivated Executive Benefits leader.

Remote Opportunity - this position requires significant travel and reports to the Head of Institutional Life.

Role Requirements

Technical Expertise:

Knowledge of corporate and bank finance and tax issues
Understanding of investment funds and techniques
Understanding of BOLI, COLI, and ICOLI markets
Knowledge on how to work with 3rd party independent distribution
Innovative thinker that can solve problems in the moment

Functional Knowledge:

Applies broad industry awareness to drive sales results
Ability to recruit, train and onboard 3rd party distribution
Ability to present advanced concepts to large audiences
Ability to develop and retain talent

Problem Solving:

Directs and guides the resolution of the most complex problems or strategic business challenges
Covers a range of activities that require complex judgments and solutions based on sophisticated analytical thought
In-depth analysis with interpretive thinking is required to define problems with an appreciation for potential future developments in the market

Decision Making / Nature of Impact:

Has responsibility for making and driving significant decisions that impact the strategy and performance within the division
Has full ownership of market and projects, processes, and planning
Must be able to influence others regarding business and/or functional strategy decisions
Expected to be a regular industry presence, presenting at conferences and providing educational information about the market

Qualifications:

10+ years of relevant experience
Series 6 or eligible to obtain within 3 months of hire
Series 26 or eligible to obtain within 6 months of hire
Series 63 or eligible to obtain within 3 months of hire
50-state insurance licensed or able to obtain within 6 months of hire

Pay Transparency

Salary Range: $185,000-$225,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: Yes

Our Benefits

Job Requisition ID: 91631

Senior Associate, Accounting Operations (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:
The candidate will join the Accounting Operations team responsible for the support of the NCAA Accounting System and governance of the Company’s Balance Sheet Substantiation process.
The NCAA Accounting System is a home grown DB2 platform that primarily processes the accounting of both Life and Annuity product data.  The candidate will work closely with the various business areas and technology teams to assist in analysis, accounting changes, administrative system interface changes and reporting requirements. They will also drive process improvement in our product reporting to the business unit controller’s and identify automation opportunities.
The Balance Sheet Substantiation governance role ensures the accuracy and integrity of the Company’s financial statements. The team reports overall results of the process directly to the Corporate Controller in advance of the Company’s quarterly Regulatory filings. There are currently >3,000 accounts spread across over 100 legal entities that are monitored by the team, with reconciliation frequencies that vary between monthly and quarterly. The candidate will be primarily responsible for setting policies and procedures, reviewing accounts, confirming that all accounts are owned, tracking the status of submissions vs. deadlines, and partnering with Corporate Audit and the Financial Controls Unit to confirm that proper standards have been followed in the execution of this accounting control. The process also includes the utilization of two transaction matching systems, which the candidate will play a significant role in maintaining. The candidate will assist with the multi-year plan to increase the utilization of the Match tool and improve documentation and quality of the substantiations.
This role will provide exposure to many areas of the Company, as well as many senior Finance leaders.  It will also provide an opportunity to learn insurance, annuity, and asset management product accounting.

What You'll Do:
• Review daily NCAA error reports
• Review accounting testing output
• Develop accounting specification documents and accounting flows
• Understand how to use the NCAA error correction application
• Run queries to extract data from the NCAA Database
• Assist with changes and enhancements within both reconciliation tools
• On a sample basis, review and approve reconciliations submitted by the business areas, working closely to understand activity and resolve issues. The business area is responsible for the creation and approval of the reconciliation; the Accounting Operations team is responsible for ensuring that reconciliations are prepared accurately, completely, and compliant with Corporate policy
• Preparation of reports for the Corporate Controller within 45 days of the quarterly close.
• Review activity over 90 days old
• Oversee Cadency maintenance done by offshore staff, including set up of new users, updates to account assignments, maintenance of required tables, and interface from SAP into Cadency
• Manage NCAA reporting completed by offshore staff, including journal balancing, monthly, quarterly and annual reporting.
• Provide training & ad hoc support to account owners and their supervisors, as needed
• Review new general ledger accounts and ensure that all accounts are owned
• Drive process improvement and further automation, for both the NCAA system and Cadency application through gen AI and other tools.

What You'll Bring:
• B.S. in Accounting
• 4+ years relevant experience
• SQL knowledge preferred
• Prior accounting operations experience, either in reconciling accounts or recording journal entries
• SAP and Cadency knowledge is a plus
• Proficiency in Microsoft Office, with strong working knowledge of Excel and Power point
• Strong verbal and written communication skills
• Familiarity with life and annuity product accounting a plus
• Self-starter, process-oriented, and driven to learn

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $80,000-$112,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91890

Corporate Vice President - Senior Manager, Agile Service Delivery Leader Technology Infrastructure (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

The Infrastructure Service Delivery Leader oversees delivery of infrastructure shared services from Enterprise Technology Services to New York Life’s (NYL’s) technology and business consumers. The role is responsible for maintaining the service catalog for technology infrastructure services and coordinating with product and service owners to ensure product offering are up to date and partners with product owners for new product launch efforts. The Service Delivery Leader oversees the relationship with business and technology senior leaders to review product and service consumption metrics supporting the Bill of IT Program. This includes coordinating monthly service review meetings and quarterly governance meetings for the CTO Organization. The Service Delivery Leader is the “voice of the customer” capturing feedback and facilitating delivery efforts, service review metrics, SLA reporting, and consumption trends.

Work intake management is another critical aspect of the role. This includes coordinating agile product delivery where contributions are required from multiple product and service owners which require engagement of solution architects to develop blueprints or architecture patterns. All intakes are managed in Jira and the agile program portfolio managed in Monday.Dev. The Service Delivery Leader chairs the CTO Organizations Value Management Office to ensure programs are delivered on time and within budgetary estimates. The role oversees Scrum Masters and Portfolio Managers within the Service Delivery Team and partners with Scrum Masters who reside within Product Teams. Another key element of work intake management is the Cloud Business Office which promotes public cloud adoption and partners with the Chief Infrastructure Architect, DevSecOps, and Platform Engineering Leaders to ensure applications are well architected. This includes FinOps programs to ensure cloud consumption is aligned with cost effective patterns and cloud services are appropriately procured at the lowest rates.

The Service Delivery function is responsible for coordinating the CTO Organization Program Increment (PI) Planning events focusing on cross tech coordination and maintaining a six quarter walk of PIs in order to align with annual budget planning. The Service Delivery Leader is responsible for product and service marketing efforts to ensure infrastructure shared services are aligned to business needs. This includes leading product road mapping efforts to align products and services with current and emerging technologies. Additionally, Service Delivery Leader leads benchmarking efforts to ensure products and services are competitive with the competing product and service offerings. This includes facilitating the adoption of GenAI and Agentic AI with product and services owners measuring the impact in terms of experience improvement and labor efficiency.

What You’ll Do:

Discover valuable objectives and challenges to solve and validate potential solutions with technology and business stakeholders

Directly impacts $45m annual AWS budget and facilitates cost reduction across 15 lines of business

Runs the Cloud Business Office, communicates with Finance and NYL Business Leaders on strategic direction for public cloud consumption

Develop a deep understanding of business goals and processes to inform offering priorities and improvement recommendations.

Socialize the CTO Organization Service Catalog and Technology Strategy to ensure a common understanding among internal and external stakeholders.

Manage the CTO Organization operating budget and consumption trends in partnership with product owners and consumers.

Lead strategy, PI planning and life cycle management efforts to support the ongoing evolution and innovation of the offering.

Monitor business, market and technology trends and competitive intelligence to drive strategy and proactively propose new solutions.

Survey the AI landscape, map breakthroughs to new areas of the offering that can be automated and evaluate cost of that automation versus continuing with human efforts.

Establish technology roadmaps and release plans that satisfy requirements and achieve client outcomes.

Monitoring and coordinating the CTO Organization work intake management

Build a close working relationship with and empower the product owner to make appropriate decisions relating to offering development, while providing clear guidance and setting “guardrails” to operate within.

Define, track and communicate relevant KPIs/OKRs for the product and service offerings to measure performance and contribution to NYL business goals and strategy.

Guide and empower the product and service owners to scope, plan and deliver work, applying established delivery methodologies (e.g., agile methods, continuous improvement methodologies, etc.) and best practices (e.g., reusability).

Proactively support the identification and resolution of blockers (including technical and resourcing) in order to achieve offering business objectives.

What You’ll Bring:

Strong interpersonal skills; ability to build strong relationships and collaboration across diverse and matrixed stakeholders and clients

Ability to facilitate difficult discussions, prioritize competing interests, and manage both strategic and tactical interests

Ability to surface, prioritize and balance multiple stakeholder priorities

Experience with design thinking principles and client experience design

A high degree of empathy; an ability to align and relate to clients

Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and assist in solving engineering problems

Expertise in strategic thinking, forward-looking risk management and strong business acumen

Strong experience in researching and understanding both market and client needs

Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing

Strong agile program management skills

Flexibility and demonstrated experience with change management practices and protocols

Technical Skills:

Bachelor’s Degree in Computer Science, Engineers, or technical field of study

Demonstrated experience in technology service delivery in large enterprise or technology service providers.

Required Certifications:

AWS Associate Certification

Scrum Certification or equivalent experience.

Pay Transparency

Salary Range: $157,500-$270,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91931

Director, Real Estate Accounting (Dallas, TX, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

New York Life Real Estate Investors (“NYL REI”) is the real estate investment management division of New York Life Investments. NYL REI manages a portfolio in excess of $70 Billion which includes real estate debt, real estate equities and real estate securities. The equity portfolio includes assets held in New York Life’s general account, separate accounts, an open-end core fund, closed end value add funds, and co-investments with REIT vehicles.

The Real Estate Accountant is responsible for ensuring the financial integrity and timely reporting of equity real estate, including funds, property, asset, joint venture, debt compliance, GIPs, NCREIF and investor account financials. The role will work closely with Portfolio and Asset Management groups, as well as New York Life internal accounting and audit teams.

We are looking for a Director-level accounting professional to oversee financial accounting and reporting for our equity real estate portfolio.

What You’ll Do:

Ensures accurate and timely financial information is provided, as necessary, to internal management, external auditors, internal auditors, and external clients
Provides Investment oversight for our 3rd party property managers
Reconciliation between custodian banks and accounts, pricing, real estate reporting to the clients, appraisal adjustments and is the point person for their project’s audit
Addresses and responds to specific financial requests made by internal and external clients regarding investment performance and property financial statements
Maintain and enhance accounting procedures and internal control systems Leads a team of 5 accounting professionals
Other projects as requested by senior management

What You’ll Bring:

Undergraduate degree in Accounting or Finance preferred 8-15 years of accounting experience preferred
Experience with property level, fair market value, historical cost GAAP accounting, Statutory Accounting, and tax reporting a plus
Yardi experience
Experience with corporate accounting and SOX reporting
Ability to evaluate, document, and implement best in class policies and procedures An advanced degree or CPA designation preferred
Excellent verbal and written communication, and organizational skills
Must be detail oriented and be able to work under the pressure of deadlines
Must be able to effectively interact with all levels of Company personnel, as well as external professionals.
Willingness to learn and thrive in a team orientated environment

#LI-AM1

Pay Transparency

Salary Range: $117,500-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91591

Senior Internal Advisor Consultant - Ohio (Columbus, OH, US)

Job Requisition ID: 92129

Location Designation: Hybrid - 1 day per month

A Unique Opportunity to Elevate Your Career

About the Role

As an Ohio In-Market Internal Wholesaler, you will be a key supporting partner to your External Wholesaler, working collaboratively to drive sales, strengthen advisor relationships, and support the overall growth of the territory. You will play a crucial role in driving sales and deepening relationships with financial advisors by being a trusted, consultative partner. Your success hinges on adding value beyond product discussions, positioning yourself as a strategic resource for advisors seeking market insights, portfolio solutions, and business growth strategies.

What You’ll Do:

Build and manage relationships with financial advisors through in-person meetings, phone outreach, and virtual interactions.
Execute and support your External Wholesaler in creating and implementing strategic sales plans for the territory.
Educate and advise financial advisors on investment solutions, including mutual funds, ETFs, and SMAs, while providing asset allocation insights.
Be a student of the markets by staying ahead of economic trends, product innovations, and industry shifts to provide relevant insights that elevate advisor conversations.
Engage in a consultative sales approach by asking the right questions, uncovering advisor needs, and delivering tailored solutions that drive meaningful engagement.
Deliver value-add solutions by equipping advisors with actionable ideas, industry best practices, and tools that help them grow their business and better serve their clients.
Expand and deepen territory growth by identifying new business opportunities and strengthening existing client relationships.
Position yourself as a go-to resource by consistently delivering insights, sharing thought leadership, and fostering long-term partnerships.
Maintain and optimize CRM data and sales tracking systems to ensure efficiency and proactive engagement.
Coordinate and contribute to the planning of conferences, seminars, and advisor meetings to maximize market engagement.
Uphold a structured, distraction-free work environment at home, ensuring high productivity.

What You’ll Bring:

Must reside in Ohio and be able to travel as needed.
At least 2 years of experience in asset management sales or as a Financial Advisor (Ohio experience is a plus, but not required).
FINRA Series 7 & 63 licenses are required.
Bachelor’s degree in Finance, Business, or a related field is preferred.
Passionate about financial markets, investments, and ongoing learning.
Curious mindset with strong questioning skills to uncover advisor needs.
Driven to become a key partner to advisors through knowledge, service, and strategy.
Skilled in executing sales strategies, tracking results, and adjusting to market trends.
Proven track record of sales success and strong advisor relationships.
Able to maintain a dedicated, productive work-from-home environment.
Solid understanding of investments including mutual funds, ETFs, SMAs, and capital markets.
Strong presentation, communication, and relationship-building skills.
Self-starter who works well independently and with an External Wholesaler.
Willing to travel to the NYC home office once per quarter.

Why Join Us?

A rare opportunity to gain in-market experience as an Internal Wholesaler, positioning yourself for career advancement.

Direct advisor engagement that allows for deeper relationship-building and enhanced sales effectiveness.

Industry-leading resources, training, and support to ensure long-term success.

Competitive compensation package with performance-based incentives.

Take the Next Step in Your Career

#LI-AM1

Pay Transparency

Salary Range: Base Salary $70,000 + Sales Incentives

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92129

CLO Product Analyst (New York, NY, US)

Job Requisition ID: 91986

Location Designation: Hybrid - 4 days per week

NYL Investors LLC, a wholly-owned subsidiary of New York Life Insurance Company, is seeking to add a CLO Product Analyst to its High Yield Credit Group. The High Yield Group currently manages approximately $30 billion. Portfolio strategies include institutional, total return, and CLO portfolios investing in high yield corporate debt and floating rate loans. The ideal candidate for this role is an associate or analyst with 3+ years of relevant product and market experience, who performs well independently within a dynamic team culture. This position is based in our midtown Manhattan home office.

What You'll Do:

Assist portfolio managers and CLO product manager with portfolio construction, surveillance, analytics, and optimization.
Review monthly and quarterly CLO trustee and payment date reports and prepare periodic investor communications.
Liaise with underwriters, attorneys, and rating agencies during the new CLO issuance process and during the life of the deal.
Prepare marketing and reporting materials for investors, rating agencies, and senior management.
Collaborate with internal legal, operations, finance, and compliance functions.
Manage warehouse counterparty approvals and borrowing requests.
Perform hypothetical trade analysis and internal compliance requirements.
Interpret deal governing documents such as Indentures, credit agreements and engagement letters for key terms and definition.

What You'll Bring:

3+ years of relevant industry experience with a strong background in quantitative analysis, financial modeling, and project management.
BA required; MBA or CFA is a plus.
Proficiency in MS Office applications including Excel, Word and Powerpoint.
Meaningful experience and familiarity with CLOs, structured finance, and/or floating rate loans is preferred.

#LI-AM1

Pay Transparency

Salary Range: $90,000-$130,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91986

Senior Associate, Senior Full Stack Developer (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Senior Developer Lead

Role Overview:

The Corporate Systems Development division of the New York Life Insurance Company is seeking an experienced senior level Enterprise Java developer to be responsible for detailed technical designs, hands-on development, successful implementation and on-going support of high quality scalable enterprise Java business applications using proven methodologies and technologies while at the same time keeping current with the latest advancements and trends in the Java Enterprise Edition (JEE) platform.

What You’ll Do:

Converts functional specifications of business requirements into programming specifications.
Designs, codes, documents and implements high quality scalable Enterprise Java solutions.
Creates and maintains JUnit tests and performs full regression testing.
Monitors operating efficiency of existing application systems & provides recommendations for improvement.
Maintains records to document program development and revisions.
Provides timely technical support and problem resolution for customer inquiries.
May manage development of small projects or play a key role on a larger project team.
Functions independently with limited work direction but is also a team player.
Researches and recommend tools and methodologies for projects.
Commits to deliverables with customers and management.
Collaborate with cross-functional teams to design, develop and deliver enterprise quality applications.
Conduct proofs-of-concept and develop prototypes.
Work in an Agile Work Environment.

What You’ll Bring:

Technical Expertise

Strong knowledge of JEE, Java Technology Stack, SOAP, Restful, SpringBoot, SQL.
Strong knowledge of Web Development using some of the following: TypeScript, Angular, VueJS or React frameworks.
Strong understanding of effective, pragmatic application security controls and related industry (e.g. OWASP) best practices. Find & remediate security bugs/flaws.
Good working knowledge with Team Foundation server, Git.
Extensive hands on development experience with Cloud development and Storage services will be a plus.
Understanding of existing and emerging web standards such as HTML5 and Mobile
Demonstrated ability to stay current with Application Architecture best practices, existing and emerging technology platforms, architectural and systems engineering industry trends.
Ability to integrate APIs, write unit test cases, perform System Integration testing (SIT)
Demonstrates expert understanding of the JEE application development processes.
Understands architectural issues, and factors them into decisions and recommendations.
Provides technical leadership in Enterprise Java (JEE) application development.

Experience and Education

8+ years of Java Enterprise Edition (JEE) work experience is required.
BS in Computer Science is preferred.
SUN/Oracle Java certified developers preferred.

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91604

Senior Associate - AI & Data Project Manager (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

The AI and Data Agile project manager is responsible for supporting AI & D project teams by effectively leading hem from ideation to production implementation and business success. Engages cross-functionally, applies Agile principles, and uses the agile scrum framework to organize, define, measure, and accelerate work. Aids the team in eliminating, reducing, or avoiding challenges that impede progress. AI Agile project manager is part of the AI & DPMO and works closely with the value stream technology teams, business stakeholders, product owners, Ai product team, data science team, governance team, machine learning operations team and other technology teams.

What You’ll Do:
Lead multiple strategic initiatives within the AI & D team to deliver high quality and exceptional business value to our customers.
Champion and drive the Agile mindset, helping the team embrace core values, principles, and agile processes/practices. Drive adoption of Agile delivery approaches.
Facilitate project activities; be a voice of reason and authority, while enabling the AI & D team to self-organize and innovate.
Bring visibility to the work, impediments, risks, and other areas of importance. Remove or mitigate team impediments to enable the team to deliver value. Escalates as needed to resolve and achieve commitments from all key stakeholders.
Collaborate with cross-functional teams to refine backlog items, plan for sprints and/or iterations, and ensure all deliverables are produced on time and with quality results.
Enforce project delivery governance processes. Act as gate keeper to ensure that all project and gating milestones / deliverables meet within the existing PMO framework.
As an Agile project manager, monitor Scrum Team execution against iteration plans. Tracks team burn-down throughout sprint execution and works with the team to maximize efficiency.
Develop and manage the high-level project plan including all interdependencies, project charter, status report, RAID (risk, actions, issue, and decision) log, and ensure timely communications to all key stakeholders.
Partner with various Tech teams to oversee implementations. Participate in Program Increment (PI) planning sessions with Tech teams. Coordinate and prioritize deliverables from Tech teams.
Track resource usage and budget/expenses as needed.
Support and/or champion process and tool improvement efforts to strengthen and build upon existing PMO capabilities by continuously improving project management functions and developing new capabilities as appropriate.

What You'll Bring:
Strong command of Scrum framework, Scaled Agile Framework, and Agile values and principles.
Analytical mindset, aptitude for working on a team with highly technical data scientists, engineering and/or IT experts.
Collaborative work style with ability to effectively interact with and earn the trust of stakeholders across the organization.
Must be highly organized and have excellent follow-up and problem-solving skills
Self-motivated, with strong self-learning ability
Strong Microsoft suite (including Word, Excel, PowerPoint, MS Teams, MS Project etc.) and advanced JIRA skills required
Demonstrated analytical skills, independent thinking and ability to exercise prudent judgment.
Ability to influence and lead cross-functional team in the realization of project goals and time-bound deliverables

Qualifications:
At least 2+ years of experience in working in an Agile environment.
At least 3-5 years of data related project/program management experience, preferably in the Life, Health or P&C insurance industry
Experience effectively motivating and coordinating cross-functional teams in a matrixed environment to achieve well-defined timelines and goals. CSM, SSM or PSM certification required
CSP, SASM, SPS or other advanced certification preferred
Project Management Professional (PMP) preferred
BS in technical and/or quantitative discipline

#LI-TL2

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91780

Corporate Vice President - Data Scientist (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

The data scientist will partner with business and operational leaders to provide an impact by leveraging data and analytical tools, strategic thinking, and hypothesis-based analysis on machine learning (ML)-based projects. The data scientist is responsible for modeling complex business problems through statistical, algorithmic, mining, and visualization techniques. Further, they will support senior leadership by creating business insights, reports, and analyses to aid in the decision-making process.

What You’ll Do:

Translates business needs into analytics/reporting requirements to promote high quality code, highly available systems, and autonomous operations.
Performs large-scale experimentation and builds data-driven models provide insights from system logs, cloud platforms, CI/CD pipelines, databases, etc.
Researches and implements cutting-edge techniques and tools in machine learning/deep learning/artificial intelligence to make data analysis more efficient
Apples statistical analysis and visualization techniques to various data, such as hierarchical clustering, principal components analysis (PCA) machine learning
Designs and conducts data analyses with the highest standard of rigor and scientific accuracy; this includes study design, methodology, algorithms, and statistical modeling

What You’ll Bring:

At least six years of relevant project experience in successfully launching, planning, and executing data science projects, including statistical analysis, data engineering, and data visualization
Proven experience in conducting statistical analysis and building models with advanced scripting languages
Experience leading projects that apply ML and data science to business functions
Specialization in text analytics, image recognition, graph analysis, or other specialized ML techniques, such as deep learning, is preferred
Fluency in multiple programming languages and statistical analysis tools such as Python, C++, JavaScript, R, SAS, Excel, SQL, MATLAB, SPSS
Knowledge of distributed data/computing tools such as MapReduce, Hadoop, Hive, or Kafka
Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of generative AI models
Willingness and ability to learn new technologies on the job
Ability to communicate complex projects, models, and results to a diverse audience with a wide range of understanding
Ability to work in diverse, cross-functional teams in a dynamic business environment
Superior presentation skills, including storytelling and other techniques to guide and inspire

Education

A bachelor’s or master’s degree in computer science, data science, statistics, or a related field

#LI-TL2

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91761

Corporate Vice President - Integration Platform Architect (New York, NY, US)

Location Designation: Hybrid - 3 days per week

Join Strategic Capabilities and collaborate with a winning team developing and executing game-changing business strategies, informed by cutting-edge data and competitive insights. Fuel business growth through smart acquisitions, innovative partnerships, and impactful technology integration. Leverage AI and strategic data management to bring ideas to life, all while ensuring effective governance and project management.

We are seeking a highly skilled Platform Solution Architect to join our Artificial Intelligence and Data (AI&D) group. The platform architect will lead design and implementation of integration platform and solutions, with good knowledge on various deployment options and development using MuleSoft and microservices architecture hosted on the AWS ecosystem. The ideal candidate will have a deep understanding of integration patterns, cloud-native architecture and API management, with a strong focus on creating scalable, reliable, and secure solutions. The role will include a key focus on incorporating AI/ML capabilities into the platform to support advanced analytics and intelligent automation. This role requires ability to consistently communicate across multiple channels (Teams, emails, meetings, conversations), proactively identifying blockers and escalating as needed, organizational skills to support the team in maximizing its performance and ensuring successful delivery of projects.

Responsibilities

Solution Design and Architecture

Design and architect integration solutions using MuleSoft, ensuring they align with enterprise standards and best practices.

Develop and implement microservices architecture on AWS, focusing on scalability, reliability, and security.

Define and maintain architectural guidelines, patterns, and frameworks for API development and integration.

Design and architect cloud-native platforms that leverage AI/ML capabilities for enhanced performance and decision-making

Administration of Integration platform

Development

Lead the design and development of RESTful APIs using MuleSoft, ensuring they are robust, scalable, and secure.

Establish API governance policies and standards, including versioning, security, and lifecycle management.

Collaborate with development teams to ensure APIs are implemented according to design and meet business requirements.

Integrate AI/ML models into microservices architectures, enabling real-time data processing, predictive analytics, and automation.

Cloud Integration

Architect and deploy cloud-native solutions using a range of AWS services, including but not limited to Amazon Managed Streaming for Apache Kafka (MSK), Amazon S3, Amazon Elastic Kubernetes Service (EKS), and Amazon RDS.

Ensure seamless integration between on-premises systems and cloud environments, leveraging MuleSoft’s hybrid integration capabilities.

Optimize AWS infrastructure for performance, cost, and scalability in the context of microservices and APIs.

Technical Leadership

Provide technical leadership and guidance to development teams, ensuring best practices in MuleSoft, AWS, and microservices are followed.

Conduct architectural reviews and code reviews to ensure solutions meet architectural and quality standards.

Mentor and coach team members on integration architecture, cloud technologies, and API development.

Stakeholder Engagement

Work closely with business stakeholders to understand integration needs, gather requirements, and translate them into technical solutions.

Engage with cross-functional teams, including developers, DevOps, security, and operations, to ensure successful delivery of integration projects.

Continuous Improvement

Stay current with emerging technologies, trends, and best practices in API management, cloud computing, and microservices architecture.

Identify opportunities for process improvements, automation, and innovation within the integration platform and API landscape.

Required Skills

7+ years of experience in solution architecture, with a focus on integration platforms and API development.

Extensive experience with MuleSoft or equivalent integration platform, API Gateway, ESB.

Strong experience in designing and implementing microservices architecture in AWS, leveraging various AWS services.

Proven track record in leading the design and development of large-scale, mission-critical integration solutions.

Technical Skills:

Deep understanding of integration patterns, SOA, and RESTful API design principles.

Proficiency in MuleSoft Anypoint Platform, including API Manager, Runtime Manager.

Strong knowledge of AWS services and cloud-native architecture, including networking, security, and serverless computing.

Experience with DevOps practices and tools, including CI/CD pipelines, infrastructure as code (IaC), and automated testing.

Familiarity with containerization (Docker, Kubernetes) and microservices orchestration.

Solid understanding of security practices for API development and cloud architecture, including OAuth, JWT, and AWS IAM.

Soft Skills:

Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

Strong problem-solving skills and the ability to think strategically about architecture and design.

Ability to lead and mentor development teams, fostering a culture of innovation and excellence.

Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Desired Skills

Experience or exposure to Life Insurance industry

Strong leadership abilities and the ability to foster teamwork

Experience with cloud-based AI/ML tools and platforms (e.g., AWS SageMaker, Google AI Platform, Azure Machine Learning).

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.

Certifications

MuleSoft Certified Integration Architect (Preferred) or Developer (Optional)

AWS Certified Solutions Architect – Associate (Preferred)

#LI-TL2

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91485

Senior Associate, Application Support Analyst (Tampa, FL, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

You’ll be responsible for ensuring the stability, reliability, and performance of key applications that support our business operations. This role involves incident triage, root cause analysis, proactive monitoring, and continuous improvement of support processes. You’ll work closely with business users, infrastructure teams, and vendors to resolve issues quickly and maintain high system availability.

In addition to core support responsibilities, you will also collaborate with Agile development teams to represent Application Support needs throughout the software development lifecycle. This includes contributing to support readiness during planning and helping ensure new features and systems are designed with operational support in mind.

What You’ll Do:

Core Responsibilities

Serve as a subject matter expert (SME) for key business-critical applications, providing leadership and mentoring to junior analysts across teams.
Triage, troubleshoot, and resolve application support issues to minimize downtime and disruption for users.
Make key support decisions during critical incidents, including escalation paths, recovery actions, and communication strategies. Document improvements for future response scenarios.
Proactively monitor application performance and health using modern observability tools; identify and escalate gaps in visibility to leadership.
Maintain accurate and up-to-date documentation of issues, resolutions, and system configurations.
Coordinate the full support ticket lifecycle — including technical teams, vendors, and business users — ensuring timely resolution and stakeholder communication.
Analyze trends from recurring issues and propose process, tooling, or monitoring improvements.
Provide regular status updates to management on open issues, risks, and blockers.
Support cross-training and coverage to build team resiliency and operational depth.

Agile Collaboration

Collaborate with Agile product and development teams to represent Application Support throughout the software development lifecycle.
Review upcoming features for operational readiness, including logs, alerts, runbooks, and support documentation.
Participate in sprint ceremonies and release planning to advocate for scalable and supportable designs.
Track support deliverables using Agile tools (e.g., Jira, Kanban boards).

Team Engagement

Facilitate internal knowledge-sharing sessions, retrospectives, and training workshops to scale support capabilities and cross-functional knowledge.
Adhere to team standards for ticketing, documentation, and knowledge management.
Foster a culture of continuous learning, collaboration, and high accountability within the support team.

What You’ll Bring

Bachelor’s degree (or equivalent experience) with 3–5 years of technical support experience in a hybrid application environment.
Proven experience supporting distributed and mainframe-based applications.
Strong technical troubleshooting, incident response, and problem-solving skills.
Familiarity with database querying, log analysis, and end-to-end application workflows.
Ability to communicate effectively with both technical and non-technical stakeholders.
Demonstrated leadership during incident management and mentoring within support teams.
Familiarity with Agile development frameworks (e.g., Scrum, Kanban) and tools such as Jira, Kanban boards, or equivalent.
Experience using monitoring and observability tools (e.g., New Relic, Sumo Logic, AppDynamics).
Experience conducting or contributing to retrospectives and post-incident reviews.

Desirable Skills

Proficiency with databases and SQL for querying, troubleshooting, and supporting data-driven applications.
Knowledge of cloud platforms (e.g., AWS, Azure) and hybrid/cloud-native system support best practices.
Scripting or automation experience (e.g., PowerShell, Python) to improve operational workflows.
Familiarity with DevOps or SRE practices such as CI/CD, resilience engineering, and postmortem processes.
Experience with ITSM platforms (e.g., ServiceNow, Jira Service Management).
Interest in continuous improvement and building a forward-looking support culture.

Pay Transparency

Salary Range: $85,000-$115,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92101

Corporate Vice President - Product Management Lead (New York, NY, US)

Job Requisition ID: 91984

Location Designation: Hybrid - 3 days per week

New York Life’s AI and Data (AI&D) team within Strategic Capabilities delivers innovative data through the enterprise data platform, developing 360 data products, analytical insights, and AI solutions for the organization.

Role Overview:

This role serves as a Product Management Lead in AI&D product management organization and has accountability for creating the vision & strategy, managing the roadmap and executing on the product backlog working closely with cross functional teams across data engineering, data governance, data science and data analytics within AI & Data.

In addition to working with AI&D functional teams, the role will work closely with business counterparts across New York Life in Recruiting & Development, Sales, Service, Eagle Investment Advisory, NYLIFE Securities, Life and other products, Technology and others.

The candidate should have prior product management experience working on data, AI and data products ideally in consumer facing financial services industry as well as a comfortable familiarity with technology & AI trends and industry-leading enterprise platforms.

What You’ll Do:

As a member of the AI&D product management team; your primary focus will be to define the strategy, manage the roadmap & requirements and execute on the backlog across AI&D products portfolio and foundational initiatives.

Strategy: Work with AI&D teams to develop vision and strategy for the enterprise data platform, 360 data products, AI and data analytics solutions to drive effective outcomes across the enterprise
Ownership: Align with strategy for various business teams and create and drive a portfolio of AI & Data cross-functional initiatives to deliver on core elements of the business strategy
Definition: Articulate business problems, gather evidence from users and outside sources, clarify the potential solutions with assumptions, guiding principles, strategic connections
Roadmap: Define the roadmap and prioritization across the portfolio and create functional & non-functional requirements and user stories to manage product backlog and execution through scrum teams
Delivery: Partner with AI&D cross functional teams and Business Unit product managers and technology partners to ensure high-quality, efficient execution of key initiatives in a scaled agile delivery framework
Communication: Serve as primary evangelist of AI&D strategy and product capabilities with internal, business, and executive stakeholders
Outcomes: Drive outcomes aligned with business teams and AI&D OKRs and report key metrics driving product effectiveness, utilization and satisfaction

What You’ll Bring:

You will bring relevant product management industry experience having worked on enterprise data platforms, data governance, data integration technologies, 360 data products, AI models and services and analytics & reporting for the enterprise (ideally in the financial services industry).

Required Skills:

Bachelor’s OR master’s degree in a technical field (Engineering/Computer Science or related) or business-related discipline
15+ years of industry experience with related product management, design, or business-facing product development experience
10+ years of product management experience, including developing and managing roadmaps, writing product specifications and managing agile processes
5+ years of experience working on data analytics including data warehouse architecture, business data marts, enterprise metrics, self-service analytics, data storytelling, and Gen AI for data analytics

Thought leader with knowledge of market and technology trends driving the data analytics, Gen AI for data analysis and vendor landscape

5+ years of direct people management experience, including growing and mentoring a product team and recruiting (and retaining) talent
Strong written and oral communication skills, including experience in developing influential presentations. Ability and executive presence to communicate persuasively with stakeholders at all levels in the organization as well as external partners
Demonstrated success in creating measurable business benefit from products and analytics while interacting with cross functional stakeholders in a complex organization

Preferred Skills:

Proven track record of successfully managing end-to-end product lifecycles, from ideation to launch and ability to think strategically and translate insights into actionable product strategies
Experience in insurance products, asset management or wealth management a plus
Fluency in technical delivery, including scaled agile processes and product management tools like Confluence, Jira, Monday, a plus
Knowledge of data platform and analytics tools including Databricks, dbt, data notebooks, Tableau, AWS Quicksight, ThoughtSpot etc.
Strong organization skills with the ability to collaborate across cross functional groups such as Technology, Data, Compliance, Legal, etc. as well as third-party data and technology partners

This position offers a hybrid work schedule with remote working Mondays/Fridays and on-site collaboration in our New York office Tuesdays/Wednesdays/Thursdays.

Pay Transparency

Salary Range: $155,000-$240,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91984

Investments Recruiter (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Our Talent Acquisition team is looking for an Investments Recruiter with experience in hiring for financial services, from early career to officer level positions. Our Recruiters are valuable partners to our business, executing on recruiting strategies in support of our goal to attract top talent to the organization. A Recruiter at New York Life requires skills in direct sourcing, screening, and assessing candidates, as well as with developing and negotiating offers.

What You'll Do:

Independently managing your own requisition load and full life-cycle recruiting process across a functional group which can range from 20-30 openings at a given time
Providing overall direction of the Recruiting Strategy for assigned clients, establishing guidelines and procedures concerning staffing best practices and process improvements
Advising hiring managers and executives on all staffing, sourcing, and recruiting initiatives and keeping them apprised of recruitment trends impacting the business
Crafting job descriptions and assessing candidates against competencies
Coaching hiring managers and others involved in the recruitment process
Designing and delivering customized recruitment strategies to include candidate pipelining, diversity, resource allocation, and search agency review
Collaborating closely with HR Business Partner teams in delivering specific recruiting campaigns and reporting progress on a regular basis
Staying up to date on recruiting challenges and trends, labor laws, and legislative initiatives that have implications on the profitability of the business
Participating in talent review and workforce planning discussions with HR Business Partner and Recruiting Managers as appropriate
Partnering with vendors to leverage outsourcing opportunities, monitoring agency performance
Determining recruiting effectiveness through reporting and data analysis

What You'll Bring:

5+ years of experience recruiting for financial services – recruitment for sales, strategy, Investment professionals, and core corporate functions (such as finance and compliance) is highly preferred
Bachelor's degree is required
Demonstrated success in a competitive talent market with expertise in sourcing techniques in social media, direct recruiting, and other recruiting strategies
Attentive client and candidate service, includes providing weekly recruitment status and metrics to Recruiting Manager, HR Business Partners, and other key stakeholders
Highly experienced working with an ATS
Meticulous attention to detail, with strong multi-tasking and follow-through required
Solid consultation and negotiation skills, and superior oral and written communication skills are required with ability to communicate with all levels of internal and external stakeholders
Demonstrated problem solving and decision-making skills
Strong work ethic with demonstrated experience taking initiative, working well under pressure, and meeting deadlines in a fast-paced, dynamic environment

Pay Transparency

Salary Range: $77,500-$125,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92049

Investment Analyst - High Yield & Leveraged Loans, Senior Associate (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

When you join New York Life Investments, a wholly owned subsidiary of New York Life Insurance Company, you are joining a global investment company with a long history and passion for career development, innovation, collaboration, and diversity, equity and inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

As a top 25 global asset management firm with more than $600 billion in assets under management, we have an important mission: to help build a better financial future for our clients, our employees, and our communities. We invite you to bring your talents to New York Life Investments, so we can continue to help people achieve their financial aspirations.

New York Life Investments, part of a $600+ billion investment management organization is seeking to add an Investment Analyst to its High Yield Corporate Credit Group. Current assets under management in the Group’s portfolios exceed $25 billion and are growing. Portfolio strategies include institutional, total return, and CLO portfolios investing in high yield corporate debt, CLO tranches and leveraged loans.

What You'll Do:

Perform credit research, investment analysis, and portfolio surveillance for specific industry sectors in the high yield and leveraged loans credit markets.
Present investment recommendations to the high yield credit committee for approval.
Work with the portfolio managers to execute purchase and sale transactions.
Develop and enhance relationships with broker-dealers.
Meet with issuer management teams to source opportunities and conduct due diligence.
Develop and enhance relationships with analysts at broker-dealers and the major rating agencies.
Prepare portfolio review reports for management.
Monitor existing portfolio holdings for performance and offer timely recommendations with regard to portfolio positioning in covered industries.

What You'll Bring:

4-8 years of relevant industry experience with a strong background in credit research with a thorough understanding of leveraged finance.
BA required; MBA or CFA is a plus.
Meaningful investment experience with leveraged loans and/or high yield bonds, in CLOs and total return portfolios is preferred.
Well-developed quantitative, analytical, and problem-solving skills.
Strong team player with the ability to manage and prioritize numerous tasks.
Excellent written & oral communication skills.

#LI-AM1

Pay Transparency

Salary Range: $125,000-$170,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Job Requisition ID: 91466

High Yield & Leveraged Loans, Director (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

New York Life Investments, part of a $700+ billion investment management organization is seeking to add an Investment Analyst to its High Yield Corporate Credit Group. Current assets under management in the Group’s portfolios exceed $25 billion and are growing. Portfolio strategies include institutional, total return, and CLO portfolios investing in high yield corporate debt, CLO tranches and leveraged loans.

What You'll Do:

Perform credit research, investment analysis, and portfolio surveillance for specific industry sectors in the high yield and leveraged loans credit markets.
Present investment recommendations to the high yield credit committee for approval.
Work with the portfolio managers to execute purchase and sale transactions.
Develop and enhance relationships with broker-dealers.
Meet with issuer management teams to source opportunities and conduct due diligence.
Develop and enhance relationships with analysts at broker-dealers and the major rating agencies.
Prepare portfolio review reports for management.
Monitor existing portfolio holdings for performance and offer timely recommendations with regard to portfolio positioning in covered industries.

What You'll Bring:

6-10 years of relevant industry experience with a strong background in credit research with a thorough understanding of leveraged finance.
BA required; MBA or CFA is a plus.
Meaningful investment experience with leveraged loans and/or high yield bonds, in CLOs and total return portfolios is preferred.
Well-developed quantitative, analytical, and problem-solving skills.
Strong team player with the ability to manage and prioritize numerous tasks.
Excellent written & oral communication skills.

#LI-AM1

Pay Transparency

Salary Range: $140,000-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91894

Corporate Vice President - Senior M365 Copilot Engineer (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

We’re seeking a skilled Senior M365 Copilot Engineer to lead, design and build Copilot & Power Platform solutions to be deployed across SharePoint, Teams, internal NYL channels, Websites, and SaaS applications. This role will also support M365 integrated experiences. The ideal candidate will be instrumental in supporting and enabling users and business areas to build impactful, scalable M365 and Copilot solutions while ensuring environments remain secure, healthy, governed and optimized for future growth.

What You’ll Do:

M365 AI Platform & Support

Provide expert-level Copilot, Copilot Studio and generalized AI consulting support for NYL business users, including in-depth reviews of current use cases.
Demonstrate expert knowledge of M365 Copilot, Copilot Studio, SharePoint, Teams, and related M365 tools and technologies.
Guide and mentor teams on Copilot architecture, best practices, and integration patterns for Agents and related requirements for scalability.
Review solution designs, provide technical recommendations, and conduct code reviews prior to deployment.
Support the use of Copilot experiences embedded in SharePoint, Teams, and potentially standalone Copilot Studio agents.
Support the environments in Power Platform admin center as well as maintaining an overall inventory of Copilot Agents as well as their usage.

Environment Management

Assist users in building and managing secure, scalable M365 Copilot solutions across NYL’s lower environments and production zones.
Ensure adherence to governance, policies, and compliance standards across all user-developed solutions.

Community Engagement

Monitor the internal Copilot Teams channel, providing timely technical guidance and sharing knowledge with peers and users across the Enterprise
Lead weekly developer syncs to showcase new features, share platform updates, and promote the adoption of best practices.

Dashboards & Monitoring

Develop and maintain dashboard metrics to monitor usage, adoption, and the health of M365 administrative and platform solutions.
Support the creation and maintenance of dashboards tracking Copilot and Azure usage to assist with reporting and cost optimization.

Strategic Analysis & Innovation

Leverage M365 data, web APIs, and third-party connectors to support application logic and evolving business needs.
Evaluate use cases for potential escalation to OpenAI developers for advanced enhancements or custom Copilot solutions.

What You’ll Bring:

5+ years of hands-on experience in Microsoft 365 (M365) administration, including Microsoft Teams and SharePoint Online and Power Platform, etc.
1 years of Copilot Studio experience
Practical experience with AI-assisted development governance tools such as GitHub Copilot, ChatGPT, or similar, particularly in supporting our processes for DevOps compliance.
In-depth knowledge of SharePoint Online, Teams integration, and M365 AI capabilities within enterprise environments.
Knowledge of SharePoint Advanced Management and Purview helpful but not required
Strong understanding of Azure services, API integration, and custom connector development.
Proficiency in creating and publishing dashboards with tools like Power BI, Azure Monitor, or similar.
Excellent communication skills and a collaborative approach to working with both technical and non-technical stakeholders.
Demonstrated ability to lead peer code/design reviews and facilitate knowledge-sharing or training sessions.

Preferred Qualifications:

Relevant Microsoft or cloud certifications (e.g., MS-300, AI-100, PL-600).
Experience in large enterprise environments supporting both professional developers and low-code/no-code solutions.
Familiarity with OpenAI, Azure OpenAI, or other large language model (LLM) platforms and frameworks.

#LI-TL2

Pay Transparency

Salary Range: $155,000-$240,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91773

Corporate Vice President - Technical Lead (White Plains, NY, US)

Location Designation: Hybrid - 1 day per week

You are our future, and we commit to investing in you accordingly.

This position involves a hybrid work schedule - working on site one day per week,

New York Life Insurance (NYL) is seeking a highly talented and experienced Technical Lead to support the modernization of our Group Membership (GMAD) business. This role is instrumental in executing technical solutions, integrating platforms, and collaborating with business and technology teams to support scalable, efficient, and modern systems.

NYL is uniquely positioned for success thanks to our significant strategic advantage in insurance expertise and deep financial resources attributed to our 180-year history and AAA rating. We are looking for a self-motivated technologist with a result focused mindset to join our team that will modernize, transform, and set the foundational ecosystem of the future. This candidate should possess the combination of technical savvy and drive to join the team with vision, experience and commitment to modernizing and transforming the Group Membership Insurance ecosystem.

Role Overview:

The Technical Lead role is critical to delivering our innovation roadmap. It requires a highly organized technologist with a track record of working collaboratively as part of a cross-functional team to deliver on projects and actively assist development teams in building end-to-end technology solutions. The individual must dive deep into resolving technology challenges with the teams while also possessing the capability to provide updates to Group Membership’s Senior Management. The ideal candidate has a minimum of 10 years of experience in architecture, design, development, and delivery on complex, multi-cloud, multi-provider, new platform introductions.

What You’ll Do:

Understand stakeholder needs and strategy to help develop on business roadmap: partner with product owners and organization stakeholders within Group Membership to understand goals, strategy, scope, and use cases to that drive the technology roadmap. Partner with business stakeholders to create application architecture and technology roadmaps for GMAD.

Serve as senior subject matter expert for platform and integration: leverage use cases and a deep understanding of our platforms to develop solution architecture and design and collaborate with enterprise teams as applicable. Partner with business resources and platform vendor resources to expand and share knowledge of the platform and its capabilities. Responsible for defining how platforms integrate to power an efficient technology ecosystem for our business. Lead and support initiatives including CRM implementation, data management platforms, and cloud technology.

Project execution and leadership: Collaborate with and motivate a cross-functional team of business analysts, developers, and testers to build, execute and release features in alignment with our roadmap. In partnership with the product owners, drive, negotiate, and prioritize project activities and problem solve to mitigate risks to meet business commitments by staying on-schedule and within budget. Escalate options to the GMAD CTO when important decisions are needed and accountable for managing stakeholder expectations and validating work effort and project plans.

Partner with the Business User Acceptance Testing leader to ensure quality work is deployed: Partner with test leads to ensure testing plans ensure quality deliverables are delivered to users. In some instances, help support business user acceptance testing responsibilities (test plans and use cases creation to reflect requirements which demonstrate that deliverable meets quality standards and is ready for field and customer use)

Monitoring, quality, and transition to steady state: review and conduct post-deployment validation and ongoing monitoring, as needed by the initiative. Work with QA and delivery teams, ensure consistent high-quality releases through measurement tracking, lesson learned cadence and continuous improvement.

What you'll bring:

Proven track record designing systems/applications with complexity (e.g. multiple interfaces, multiple packages, platforms) while maintaining focus on ecosystem simplification.
Experience supporting large scale initiatives and leading platform operations including ecosystems with one or more common enterprise software solutions (e.g. CRM, BPM, ERP)
Experience indirect management of cross-functional teams to effectively deliver on commitments, easily pivoting as needed to meet shifts in business priorities.
Ability to build strong partnerships to work both independently and as a collaborative team player who is highly proficient in working across organizations and cross-functional teams.
Ability to manage multiple initiatives with a high attention to detail and balance the need to work strategically versus hands-on problem solving.
Ability to effectively communicate and influence complex technical decisions to varying audiences, including non-technical business executives, effectively articulating pros and cons, impacts and risks.
Adaptive to changing priorities and managing multiple simultaneous commitments on time, on budget and with quality.
Strong verbal and written communications combined with technical acumen.
Self-starter, comfortable with navigating ambiguity, and passionate about driving change.
Strong knowledge of modern Infrastructure and Application Development practices and tools
Strong knowledge of Cloud-Enabled/Optimized practices and implications for Application Development teams
Strong SOA concepts and tools experience
Strong XML schema experience, ACORD experience preferred.
Strong Java / .NET / Web App experience
Strong experience with source control management
Strong Relational Database development experience, design experience preferred.
Experience with continuous integration tools (e.g. Jenkins)

Additional Requirements:

Bachelor’s degree in IT, Computer Science, Information Systems, or equivalent experience
10+ years of experience working in IT, with experience in design and delivery.
5-10 years application development or Microservice development experience
3-5 years platform experience in AWS Cloud environment
3-5 years platform experience in Salesforce
3-5 years platform experience in MuleSoft AnyPoint.
3-5 years solution and system integration
5+ years Life Insurance or Financial Services industry experience
3-5 years Architecture experience in Data Management, Data Quality, Data Governance, and Data Warehousing
Experience in designing and building integrations between multiple on premises applications and/or cloud hosted systems.
Strong understanding of data Integration java design patterns & best practices
Experience working in waterfall and a scaled agile delivery framework (SAFe) using agile software (Jira) or equivalent.

#LI-KH1
#LI-HYBRID

This position involves a hybrid work schedule - working on site one day per week,

Pay Transparency

Salary Range: $165,000-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91886

Corporate Vice President & Actuary (Remote, any state, US)

Location Designation: Fully Remote

You are our future, and we commit to investing in you accordingly.

Business Overview:
Join Corporate Finance at New York Life, where your actuarial expertise will have a strategic impact. You’ll partner across functions to ensure the accuracy and integrity of actuarial data and balances while driving innovation in reporting processes. Become part of a high-performing team dedicated to financial stewardship, regulatory excellence, and continuous improvement.

Role Overview:
We are seeking a highly motivated and detail-oriented actuarial professional to join the Life Valuation and Asset Liability Modeling (ALM) team’s model oversight function. This role plays a critical part in ensuring the integrity of actuarial models used in various life insurance valuation and projection processes. The oversight function serves as a liaison between valuation and ALM production teams, actuarial model developers, risk management, and finance, ensuring models are fit for use and aligned with internal standards and regulatory requirements.

What You'll Do:
• Oversee model lifecycle management from Life Valuation and ALM’s perspective, including prioritizing enhancement requests, implementation testing, and ensuring timely execution of model changes for annual assumption updates and regulatory compliance.
• Coordinate and perform model validation and review processes to support valuation and ALM reporting functions as well as in collaboration with internal and external auditors.
• Develop and maintain comprehensive model documentation including model methodology, assumptions, and limitations.
• Collaborate with various internal actuarial functions including valuation, pricing, experience studies, and model development teams to ensure consistent assumption usage and model methodology.
• Contribute to enterprise-wide initiatives focused on data consolidation, governance, and reporting standardization.

What You'll Bring:
• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Finance, or a related field.
• 6+ years of actuarial experience, preferably in insurance, financial services, or consulting.
• ASA designation required; FSA preferred.
• Familiarity with relevant US life insurance statutory financial reporting, asset adequacy testing, and other similar regulatory standards.
• Demonstrated success in managing audits, model governance, documentation, and stakeholder communication.
• Excellent communication skills, including the ability to translate technical concepts to non-technical stakeholders.
• Strong analytical mindset and attention to detail.

Preferred Qualifications:
• Familiarity with FIS Prophet actuarial software.

Pay Transparency

Salary Range: $110,000-$180,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92138

Senior Associate - Senior DevOps Engineer (Lebanon, NJ, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

We are looking for a skilled DevOps Engineer to join our Artificial Intelligence and Data (AI&D) group, focusing on deploying and managing configurations for our integration platform using cloud-native infrastructure. The role involves managing and optimizing microservices hosted in the AWS ecosystem, leveraging AWS various services. The ideal candidate will have a strong background in DevOps practices, cloud infrastructure, and integration technologies, with a passion for automation using AI/ML frameworks, scalability, and reliability.

Deployment and Configuration Management:
- Deploy and manage MuleSoft Runtime Fabric environments, ensuring they are optimized for performance, scalability, and security.
- Automate the deployment and configuration of microservices in AWS using tools like Terraform, Ansible, and AWS CloudFormation.
- Manage the configuration and deployment of various AWS various services to support integration and microservices architectures.
Monitoring and Logging:
- Set up and manage monitoring, logging, and alerting solutions using ELK Stack (Elasticsearch, Logstash, Kibana) or Sumo Logic or NewRelic and AWS CloudWatch.
- Implement log aggregation and analysis using Logstash and integrate with other systems for real-time monitoring and incident response.
- Monitor and manage Kafka clusters, ensuring high availability, fault tolerance, and performance optimization.
CI/CD Pipeline Development:
- Design, implement, and maintain CI/CD pipelines for MuleSoft and microservices deployments using tools like Jenkins, uDeploy and GitHub
- Ensure smooth and automated deployments across development, testing, and production environments, minimizing downtime and manual intervention.
- Integrate automated testing, security scanning, and compliance checks into the CI/CD pipeline.
- Design, implement, and maintain infrastructure as code (IaC) pipelines that use Terraform.
Data Streaming and Integration:
- Configure and manage data streaming and integration using change data capture (CDC) and Kafka for real-time data processing.
- Ensure seamless integration between on-premises systems, cloud environments, and third-party services.
Security and Compliance:
- Implement and manage security best practices for MuleSoft Runtime Fabric and AWS infrastructure, including IAM roles, security groups, encryption, and secrets management.
- Ensure compliance with organizational policies and industry standards for data protection, auditing, and logging.
Collaboration and Support:
- Work closely with development, operations, and architecture teams to design and implement robust, scalable solutions.
- Provide support for troubleshooting and resolving issues in runtime environments, including performance bottlenecks, service outages, and configuration errors.
- Document processes, configurations, and workflows to ensure knowledge sharing and operational efficiency.
- Identify opportunities for integrating AI/ML models in automation of IaC and Application build/deploy pipelines

What You’ll Bring:

Experience:
- 8+ years of experience in DevOps engineering, with a focus on cloud infrastructure, automation, and configuration management.
- Hands-on experience with MuleSoft Runtime Fabric or equivalent integration platform, including deployment, configuration, and management.
- Extensive experience with various AWS services and related tools.
- Strong background in deploying and managing microservices architectures in AWS using Kubernetes (EKS) and Docker.
- Experience with CI/CD tools and practices, including pipeline development, automated testing, and infrastructure as code (IaC).
Technical Skills:
- Proficiency in scripting and automation languages such as Python, Bash, or PowerShell.
- Strong knowledge of infrastructure as code (IaC) tools like Terraform, CloudFormation, or Ansible.
- Experience with logging and monitoring tools like ELK Stack, Logstash, Kibana, and AWS CloudWatch.
- Familiarity with data streaming tools like Kafka and change data capture for real-time data integration.
- Understanding of security best practices in cloud environments, including IAM, VPC, and encryption techniques.
Soft Skills:
- Strong problem-solving skills and the ability to troubleshoot complex issues in distributed environments.
- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.
Certifications (Preferred):
- AWS Certified DevOps Engineer or equivalent
- Certified Kubernetes Application Developer (CKAD)

#LI-TL2

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92085

Real Estate Fund Accountant (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

This opportunity requires developing an in-depth knowledge of the real estate industry and excellent technical ability. The position is responsible for ensuring the ﬁnancial integrity and timely reporting of equity real estate, including funds, property, asset, joint venture, debt compliance, GIPs, NCREIF and investor account ﬁnancials.

What You’ll Do:

Ensures accurate and timely ﬁnancial information is provided, as necessary, to internal management, external auditors, internal auditors, and external clients
Reviews and maintains quarterly valuation changes; calculates asset management fee and net asset value, as necessary
Reconciliation between custodian banks and accounts, pricing, real estate reporting to the clients, appraisal adjustments and is the point person for their project’s audit
Addresses and responds to speciﬁc ﬁnancial requests made by Real Estate Oﬃcers regarding investment performance and fund ﬁnancial statements
Review capital call and distribution calculations, sources and uses, allocations, and investor notices Maintain and enhance accounting procedures and internal control systems
Other projects and analysis as requested by senior management
Contribute to process improvement initiatives to streamline the cash management function and enhance eﬃciency and accuracy
Stay updated on industry best practices, regulations, and changes in accounting standards related to cash management processes.
Collaborate with the accounting team to ensure proper coding and classiﬁcation of expenses.
Maintain accurate and up-to-date cash team records, including vendor information, invoice details and payment status in the cash system.

What You’ll Bring:

Undergraduate degree in Accounting or related ﬁeld 0-3 years of accounting experience
Experience with fund level, historical cost GAAP accounting, Statutory Accounting, and tax reporting a plus Yardi experience preferred
Experience with corporate accounting, consolidation and SOX reporting
Ability to evaluate, document, and implement best in class policies and procedures
Cash Managements/Accounts Payable

#LI-AM1

Pay Transparency

Salary Range: $75,000 - $110,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92140

Associate, Treasury Operations (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Business Overview:

This role sits within the Treasury Operations team of Treasury and FP&A in Corporate Finance. You will be part of a fast-paced and dynamic team primarily responsible for cash management and payment responsibilities for the Company and subsidiaries, while interacting with a variety of internal business units and external banking partners.

What'll You'll Do:
• Collaborate with our offshore team on daily cash management and payment activities.
• Assist in the review and release of wire transfers to ensure timely and accurate completion.
• Assist senior associate with the ongoing implementation of payment request and treasury management systems.
• Manage payment inquiries and investigations from internal and external partners.
• Liaise with our banking partners as needed to facilitate a well-functioning cash management and payment operation.
• Provide support to other Treasury Operations teams as needed.

What You'll Bring:
• Bachelor’s Degree in Finance or Accounting preferred
• Minimum 2 years’ experience in a Corporate Treasury environment
• Previous experience with cash management and payment concepts preferred
• Experience with Treasury Workstations preferred (Kyriba)
• Knowledge of insurance company line of business structure desirable
• Proficient in Excel, Outlook
• Strong interpersonal, written and oral communication skills, attention to detail

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Pay Transparency

Salary Range: $62,400-$85,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91903

Corporate Vice President, DIS Product Director (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

The DIS Product Director will be responsible for developing and implementing innovative new disability insurance products and building a comprehensive suite of wellness programs designed to improve the health and independence of policyowners. As one of the few carriers still writing new business, this position will provide thought leadership to make New York Life the preeminent name in Disability insurance and they will take leadership roles in industry groups, partnering with our Office of Government Affairs and Office of General Counsel to positively influence the direction of the insurance marketplace.

What You’ll Do:

Lead product development and implementation of innovative new stand-alone DIS and linked benefits products and riders
Manage the in-force block
Be an active participant in government affairs as they relate to DIS
Manage the filing process for new products and any outstanding premium increases
Closely manage the implementation of new products on the IT systems, ensuring effective communication of requirements up front and monitoring progress along the way
Partner with Agency to grow DIS sales and educate agents on our product portfolio
Build and develop relationships with distribution partners
Ensure training and development needs of the team are being met at all points in their career journey

What You’ll Bring:

The successful candidate will possess a minimum of 10+ years of experience in the insurance and financial services industry, with a strong preference for candidates with experience with disability insurance products. Candidates should be able to demonstrate a track record for enhancing and executing on a sophisticated strategy to drive new sales growth and achieve targeted returns.

Candidates should be able to demonstrate the ability to act as thought-leader and should be comfortable with building new products and distribution strategies within the company. In addition, strong communication and relationship building skills, with the ability to establish trust, navigate organizational complexity and influence both direct and indirect teams to achieve excellent results are required.

A Bachelor’s degree in business, economics, or related curriculum is required. An MBA, JD, and/or other advanced degree is preferred, but not required.

Reporting Relationship

This position will report to the Head of Disability Income Solutions.

*This role eligible for incentive compensation.

Pay Transparency

Salary Range: $175,000 - $237,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

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Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91990

Senior Internal Advisor Consultant - Texas (Austin, TX, US)

Job Requisition ID: 92127

Location Designation: Hybrid - 1 day per month

A Unique Opportunity to Elevate Your Career

About the Role

As a Texas In-Market Internal Wholesaler, you will be a key supporting partner to your External Wholesaler, working collaboratively to drive sales, strengthen advisor relationships, and support the overall growth of the territory. You will play a crucial role in driving sales and deepening relationships with financial advisors by being a trusted, consultative partner. Your success hinges on adding value beyond product discussions, positioning yourself as a strategic resource for advisors seeking market insights, portfolio solutions, and business growth strategies.

What You’ll Do:

Build and manage relationships with financial advisors through in-person meetings, phone outreach, and virtual interactions.
Execute and support your External Wholesaler in creating and implementing strategic sales plans for the territory.
Educate and advise financial advisors on investment solutions, including mutual funds, ETFs, and SMAs, while providing asset allocation insights.
Be a student of the markets by staying ahead of economic trends, product innovations, and industry shifts to provide relevant insights that elevate advisor conversations.
Engage in a consultative sales approach by asking the right questions, uncovering advisor needs, and delivering tailored solutions that drive meaningful engagement.
Deliver value-add solutions by equipping advisors with actionable ideas, industry best practices, and tools that help them grow their business and better serve their clients.
Expand and deepen territory growth by identifying new business opportunities and strengthening existing client relationships.
Position yourself as a go-to resource by consistently delivering insights, sharing thought leadership, and fostering long-term partnerships.
Maintain and optimize CRM data and sales tracking systems to ensure efficiency and proactive engagement.
Coordinate and contribute to the planning of conferences, seminars, and advisor meetings to maximize market engagement.
Uphold a structured, distraction-free work environment at home, ensuring high productivity.

What You’ll Bring:

Must reside in Austin, Dallas or Ft. Worth Texas and be able to travel as needed.
At least 2 years of experience in asset management sales or as a Financial Advisor (Texas experience is a plus, but not required).
FINRA Series 7 & 63 licenses are required.
Bachelor’s degree in Finance, Business, or a related field is preferred.
Passionate about financial markets, investments, and ongoing learning.
Curious mindset with strong questioning skills to uncover advisor needs.
Driven to become a key partner to advisors through knowledge, service, and strategy.
Skilled in executing sales strategies, tracking results, and adjusting to market trends.
Proven track record of sales success and strong advisor relationships.
Able to maintain a dedicated, productive work-from-home environment.
Solid understanding of investments including mutual funds, ETFs, SMAs, and capital markets.
Strong presentation, communication, and relationship-building skills.
Self-starter who works well independently and with an External Wholesaler.
Willing to travel to the NYC home office once per quarter.

Why Join Us?

A rare opportunity to gain in-market experience as an Internal Wholesaler, positioning yourself for career advancement.

Direct advisor engagement that allows for deeper relationship-building and enhanced sales effectiveness.

Industry-leading resources, training, and support to ensure long-term success.

Competitive compensation package with performance-based incentives.

Take the Next Step in Your Career

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Pay Transparency

Salary Range: Base Salary $70,000 + Sales Incentives

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92127

Bank Loans CLO Operations, Sr. Associate (New York, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

NYL Investors LLC was formed in October 2013 as a wholly owned subsidiary of New York Life Insurance Company with the primary responsibility for managing the fixed income and real estate assets of New York Life and other strategic partners. With over 300 professionals, the organization manages over $300 billion of assets under management, through three investment groups.

Overview of Role:

NYL Investors is seeking a high-performing Senior Associate (PF3) to join the Bank Loan & CLO Operations team. This role is designed for a subject-matter expert (SME) in CLO operations, who brings hands-on experience across the servicing lifecycle and is ready to take on leadership responsibilities. The ideal candidate is a proactive problem solver with deep operational expertise, excellent communication skills, and the ambition to grow within Investment Services.

The role requires close interaction with Traders, High Yield Analysts, Trustees, Agent Banks, Fund Accounting, Technology partners, and various internal stakeholders. The PF3 will also help mentor junior team members and drive automation and efficiency across systems such as Wall Street Office (WSO), BlackRock Aladdin, and other downstream systems.

What You'll Do:

CLO Operations subject matter expert overseeing the full servicing of syndicated bank loans—trade capture, lifecycle events and rollovers, security master maintenance, corporate actions, and monthly reporting—across Wall Street Office (WSO) and Aladdin.
Oversee daily control processes for leveraged loans and CLOs, ensuring accurate cash, position, and trade reconciliations with Trustees and Agent Banks.
Review and validate monthly trustee CLO Investor reports and compliance data before final approval by the Trading Desk.
Lead CLO warehouse activities: manage borrowings, pre-close checks, post-close reconciliations, and trustee/system tie-outs.
Drive process improvements via automation and AI initiatives; define business requirements and collaborate with IT teams.
Mentor junior staff on CLO mechanics, reconciliations, and operational controls; promote team development and accountability.
Represent CLO Operations in department-wide initiatives including system upgrades and new product implementations.

What You'll Bring:

BA/BS in Business Administration / Finance concentration preferred
Minimum of 5 years of hands-on experience in CLO or leveraged loan operations within an investment management firm.
Proven expertise with CLO reconciliations and Compliance tests /reporting, understanding CLO Indentures, and trustee coordination.
High competence level with Microsoft Office tools required
Strong Technical, Analytical and Organizational skills required
Proficient at documenting procedures, as well as systems specifications and test plans
Experience with BlackRock’s Aladdin, Wall Street Office, and ClearPar is a plus
Strong leadership qualities with experience leading process initiatives.

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Pay Transparency

Salary Range: $105,000-$135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92113

Senior Associate, Sr DevSecOps and GenAI Developer (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

The Foundational Business at New York Life provides life insurance and investment products to our customers through a network of over 12,000 licensed agents. Technology and digital are central to our agent, customer and employee needs and as these evolve our Technology organization is transforming rapidly.

New York Life is embarking on a significant digital evolution which demands robust digital capabilities, exceptional user experience and connected data. To execute on our strategic plans, we have launched Blueprint. At the heart of this program sits our Operational Model consisting of Value Streams (VS) and Centers for Enablement (C4E) powered by our Scaled-Agile delivery execution model.

Summary

We are seeking an energetic and passionate Senior DevSecOps engineer with GenAI expertise to design and execute our company’s modern digital transformation strategy. As a key member of our core system team, you will work with talented engineers, architects, data scientists and end users to reimagine, design and build the next generation of Insurance applications and solutions in the cloud leveraging ancient and modern technologies and platforms including AWS, APIs, and AI (Artificial Intelligence).

You will assist in the design, development, and deployment of scalable, highly available, and fault tolerant systems, taking advantage of leading-edge technologies through experimentation and iterative refinement. You will assist other team members in building and executing automation that effectively and repeatably ensures quality, security, integrity, and maintainability of our solutions. You will also be responsible for the evaluation of key attributes of existing application architectures, evolve and enhance the foundation, participate in product ideation and technology stack evaluation and recommendations.

In addition, this position will work with our various Centers for Enablement (C4Es) to provide two-way feedback on how we can improve the overall engagement and services between C4Es and Value Streams aligning and delivering to common goals that drive increased levels of business value, in an accelerated manner while meeting and exceeding Technology’s

What you’ll do:

Engage in collaborative relationships across architecture, product management, data, and product delivery teams to design, implement solutions based on defined business challenges and outcomes.
Build best-in-industry Digital experiences that are truly omni-channel, agile and scalable leveraging leading-edge technology and reusable components and services.
Apply software engineering principles to develop scalable, reliable and robust solutions, identify self-service opportunities and solutions to bring quantifiable value for Value streams.
Apply Generative AI experience to enhance Developer experience and Developer productivity.
Enable continuous integration and deployment automation solutions across various applications within Value streams as per technology stack.
Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.
Ensuring cross-platform optimization for automation of mobile application development
Troubleshoot issues and work with team to identify and address problems.
Active participant in relevant communities of practice to exchange ideas and knowledge

What you’ll bring:

8-10 years of firsthand engineering experience with DevSecOps in implementing CI/CD pipelines on Java, Dot Net, python, Databases and other technologies.
Excellent Experience in automation on AWS using Terraform.
Excellent experience on EKS/ECR and related containerization framework
Experience with scripting languages like Python, bash, YAML, Groovy, Jenkins templates.
Experience in building/deploying Generative AI RAG use cases.
Proficiency in developing common reusable templates and patterns for various technologies to enhance Developer experience
Significant knowledge of AWS systems, including EC2, IAM, CloudWatch, CloudTrail, Config, Lambda, Security Groups, VPCs, Inspector, EKS and containers etc.
Build and maintain an AWS cloud infrastructure architecture aligning security, compliance, performance and resilience.
Experience in RBAC, SSO integrations and designing/installing tools by considering performance & providing scale up solutions on AWS.
Experience with database technologies for structured and unstructured data
Experience with relevant code repository and project tools such as GitHub, JIRA, Confluence
Ability to integrate APIs, create automated test cases, perform Unit Testing (UT) and System Integration testing (SIT)
Experience with developing Cloud-native applications and incredibly good understanding of Cloud architecture and best practices
Solid understanding of Agile application delivery methodologies and release management activities

Desired Skills:

Solid understanding of the insurance, wealth management or financial services industry
Knowledge of scripting tools on multiple platforms preferred.
Strong hands-on experience on DevSecOps platforms like Harness.io a plus
Ability to incorporate vendor components in the application build-out.
Extensive hands-on development experience with AWS Cloud and Storage services are desirable.
Experience in developing solutions leveraging LLMs a plus.
Knowledge of emerging technologies like Agentic AI a plus

Education / Training

Bachelor’s degree in computer science or an Engineering discipline
Certification in DevSecOps, Generative AI a plus.
Certification in data management (structure and unstructured), and/or cloud architecture or engineering plus

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92042

Market Risk Sr. Associate (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Job Description:

We are seeking a highly skilled and motivated Senior Associate to join our Market Risk Management team. The ideal candidate will have a strong quantitative background and financial experience within the insurance industry, familiarity with liabilities and derivatives.

What You’ll Do:

Utilize, develop, enhance and implement quantitative models to assess market risks, including interest rate, equity, spread and other risks.
Create and maintain risk dashboards and reports for senior management and regulatory bodies
Perform stress testing and scenario analysis to evaluate portfolios resilience of defeasance of liabilities under adverse market conditions
Utilize AI tools (e.g. Copilot, Chat GBT) to develop models and analysis used for market risk measurement and management
Collaborate with various departments, including investments, actuarial, and finance, to ensure a holistic approach to risk management
Continuously improving the market risk management framework, including setting risk limits, thresholds, analysis and reporting
Assess model assumptions and results that are produced for assets and liabilities
Assess the impact of changes in inforce, actuarial model assumptions, and rates
Assess derivatives programs across risks (e.g. interest rate, equity, foreign exchange, etc.)
Analyze asset and liability component cash flows and assess component-level interest rate risk
Maintain and enhance market risk reporting that captures asset and liability risk attribution, performance attribution, risk profile, hedging, etc
Conduct risk assessments and quantitative analyses to identify, measure, and monitor market risks, including interest rate, equity, spread, and other risks.
Perform attribution, shock, and cash flow analysis for market risk metrics
Perform reporting for market risk rating agency requests
Continue streamlining processes and support continuing automation efforts for market risk analytics
Evaluate risk allocation utilizing metrics such as VaR, Economic Surplus, BU support, etc.
Perform research and provide insights into market risk metrics
Monitor risk exposures, assess risk mitigation strategies, and ensure compliance with regulatory requirements
Stay abreast of industry developments and continuously improve risk management methodologies and processes.

What You’ll Bring:

Education: Bachelor's degree in Finance, Economics, Mathematics, Actuarial Science, Statistics, or a related field. A Master's degree or professional certification (e.g., CFA or FRM) is preferred.
Experience: Minimum of 3-5 years of quantitative financial experience, preferably within the insurance industry with actuarial and derivatives knowledge.
Technical Skills: Proficiency in quantitative modeling, statistical analysis and related tools. Experience with AI tools, programming languages such as Python, R, or similar languages is a plus.
Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present complex information.
Team Player: Ability to work collaboratively

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92034

Vice President, Fund Finance (Chicago, IL, US)

Company name: Apogem Capital

Location Designation: Hybrid - 3 days per week

Role Overview: As a Fund Financing professional, you will play an important role in Apogem Capital’s Fund Financing team and report into the Senior Director of Private Credit Operations & Fund Finance. In this role, you will be bridging the gap between the private credit team and the credit operations team and will be responsible for management of financing facilities supporting various investment vehicles, including a new evergreen commingled fund.

What You’ll Do:

You will be responsible for managing financing solutions for Apogem Capital's investment structures and funds, including subscription-backed credit facilities, bespoke investment specific financing solutions, credit facilities for evergreen investment structures, interval funds, BDCs, and implementation of letters of credit. Your responsibilities will include the following:

Assist senior team members with deal structuring and negotiating financings across different products and asset classes
Day-to-day management of leverage facilities, including borrowing base calculations, preparation of borrowing notices, reportable events, and assigned values for underlying assets
Utilize financing facilities and capital calls to manage liquidity for new asset purchases and draws on unfunded commitments
Work on supporting the asset allocation team by way of liquidity and strategy
Work with the portfolio managers to develop bespoke financing solutions
Work with the credit operations team and finance team on reporting/compliance
Work with various teams internally regarding capital availability
Portfolio analytics
Assist with weekly management reports and analyze investment finance
Formal and informal training of internal stakeholders
Lead team initiatives and proactively identify areas for improvement

What You’ll Bring:

Bachelor’s degree required; an advanced certification or degree a plus (e.g., CPA, CFA, CAIA, MBA/JD)
7+ yrs of fund financing and/or capital markets experience in a leading bank, medium sized to large Private Credit Investment Management firm or BDC
Exceptional understanding of the fund financing markets including understanding of various products (e.g. subscription lines, NAV facilities) and execution processes
Strong analytical and negotiation skills
Self-driven team player with a strong desire to make meaningful contributions and a positive impact
Strong project management skills and ability to work under pressure
Intellectual curiosity with strong analytical and problem-solving skills

Preferred Skills:

Network in the private market community, among lenders, GPs and law firms
Understanding and negotiating experience of facility documentation across multiple asset classes and markets (Americas, Europe, Asia)

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Pay Transparency

Salary range: $160,000 - $175,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

All Candidates Please Click Here

Job Requisition ID: 91608

Private Equity Secondaries Associate (Chicago, IL, US)

Company name: Apogem Capital

Location Designation: Hybrid - 3 days per week

The Secondaries team is hiring an associate to support every aspect of our work including sourcing, due diligence, investment execution, and management of existing portfolios. This role will interact closely with and report directly to senior leaders of the team. This individual will play important roles on deal teams and have hands-on exposure to investment activities across multiple transaction types.

What You’ll Do:

Support the senior investment team in sourcing opportunities and the evaluation and execution of secondary private equity transactions
Conduct due diligence as part of the underwriting process for potential investments, including industry/sector research, operating analysis, sponsor track record analysis, ESG review, and other qualitative and quantitative analyses
Build detailed financial and operational models
Review and analyze marketing materials of potential investments
Manage investment opportunity pipeline and coordinate screening efforts
Prepare internal communications and presentations, including intake / screening memos, investment committee materials, and other deliverables
Partner with team members on the execution and maintenance of key operational initiatives and marketing efforts
Support portfolio management workstreams including monitoring investment performance, managing internal database systems, and other processes used for tracking KPIs, reporting, data management, etc.
Work directly with senior leadership team and other key personnel across the organization

What You’ll Bring:

Bachelor’s degree in finance, business, accounting, economics, or engineering with a competitive GPA
2-5 years of experience in private equity, investment banking, secondaries, corporate finance / restructuring, valuation, or transaction advisory services, preferably with M&A experience
Strong financial modeling, accounting, and analytical skills with direct work-related experience
High proficiency in Microsoft Excel, Word, and PowerPoint
Strong work ethic, problem-solving and organizational skills, and attention to detail
Demonstrated ability to work in a fast-paced environment; must be able to multi-task and manage multiple priorities
High personal integrity
Strong verbal and written communication skills
Commitment to continued professional development and “on-the-job” learning
Ability and willingness to work in a team-oriented culture

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Pay Transparency

Salary range: 85,000 - 115,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

All Candidates Please Click Here

Job Requisition ID: 91880

Life & Disability Group Insurance Underwriter (Philadelphia, PA, US)

Job Requisition ID: 91290

Location Designation: Hybrid - 3 days per week

The Group Benefit Solutions Underwriting Organization partners with Sales, Client Management, Pricing, Risk Management, and other business partners to evaluate and manage risk. We are responsible for analyzing employer group characteristics and plan designs to determine the appropriate rates for Life, Accident, Disability and Absence products. One of our key priorities is to manage the growth and profitability of our portfolio, through new business sales and persistency of our inforce book of business. Our team also includes the Medical Underwriting organization that evaluates the risk of individual applications for Life and Disability coverage, as well as our UW Operations organization that helps to drive efficiency and productivity in our process.

As an Underwriter, you will use your knowledge and expertise to determine plan designs and rates for our employer group clients minimizing risk and optimizing profit in the process. You will evaluate and interpret data from numerous sources, including group demographics, industry research, and other actuarial tools, to develop a risk analysis of each employer group. You will consult with sales reps and brokers to explain your analysis and work together with them to balance risk and profits.You will have opportunities for other projects outside the risk assessment portion of your job, such as processes for efficiency or acting as a trainer or mentor to other underwriters.

What You'll Do:

Perform case specific risk analysis to develop appropriate premium rates for a given risk to support the market’s growth and profitability goals
Responsible for account level rate development and conducting customer negotiations with Sales on a more complex book of business
Develop strategic recommendations related to market competition, products, and pricing
Manage an assigned book of business, focused on attaining profitable growth, persistency, and earnings
Partner with sales department and brokers to deliver customer presentations and acts as financial consultant on case-specific issues
Influence underwriting best practice and provides input to matrix partners on product development and pricing
Mentor and train less tenured underwriters. Help increase their understanding of risk management & underwriting, maintaining focus on technical knowledge and competency skill development
Act as a trusted resource and technical expert to team and matrix partners

What You'll Bring:

Bachelor's degree or equivalent work experience required
5+ years of Group Life, Accident, Long Term Disability, Short Term Disability, and Absence underwriting, or other relevant experience required
Demonstrated knowledge of large employer groups with multi-carrier product offerings and awareness of the drivers of a marketing outside of group insurance specific dynamics
Thorough knowledge of risk factors that influence market and competitive conditions
Ability to make effective decisions based on strong knowledge of all financial and risk levels, both internal and external
Strong time management skills, highly organized, detail oriented
Ability to foster strong working relationships
Strong interpersonal and communication skills
Ability to communicate complex ideas, persuade and negotiate effectively
Ability to lead discussions and deliver external presentations and analysis to a diverse client base

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Pay Transparency

Salary range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 91290

#GBS

Senior Associate, Internal Wholesaler (White Plains, NY, US)

Job Requisition ID: 90114

Location Designation: Hybrid - 3 days per week

Our Agency distribution system is the cornerstone of New York Life, where dedicated individuals like you connect with clients and build lifelong relationships. As part of the team, you'll equip agents with the tools and training they need to thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview:

In partnership with the External Wholesaler, the Internal Wholesaler is responsible for developing and maintaining existing relationships with agents and field managers within their territory. Internal Wholesalers must be adept at identifying and acquiring new business within their territory to meet sales goals for New York Life. These sales goals would involve one of the following: Life Insurance, Investments & Annuities, Long Term Care & Individual Disability Income, or Business Solutions. In this role, The Internal will make proactive phone calls to agents in their territories to share sales ideas, provide product information, gather marketing data and offer sales support as well as identify new sales opportunities. The Internal Wholesaler is also responsible for providing case design support and product knowledge via the Sales Desk channels.

What You’ll Do:

• Make proactive sales calls on a daily basis with existing representatives to strengthen relationships and find selling opportunities.

• Fielding of inbound calls from agents in regard to New York Life solutions and identifying selling opportunities.

• Work closely with the External Consultants to develop and execute an appropriate business plan to maximize territorial sales.

• Become a specialist in one of the New York Life Solution areas including:

Life Insurance
Annuities & Investments
Long Term Care & Individual Disability Income
Business Solutions/EWL

• Identify and convert dormant agents into producing representatives.

• Assist in training of new associate.

• All other duties, as required by management team.

What You’ll Bring:

• Must have active licenses (6 & 63) (Series 7 a plus but not required).

• Bachelor’s Degree preferred or equivalent work experience.

• Must currently be proactive and at least two Executive Councils preferred (New York Life Agents only).

• Prior insurance industry sales experience a plus.

• Must have the ability to work both independently and in a team environment.

• Possess excellent oral and written communication skills and interpersonal and customer service skills.

• Must have strong relationship building skills & sense of time management.

• Must be a detail-oriented and well-organized self-starter with high energy and creativity.

• Proficient with Word, Excel, and PowerPoint as well as various internet search techniques.

• Proven ability to pay attention to detail and multitask.

#LI-SV1

#LI-HYBRID

Pay Transparency

Salary Range: $65,000 - $70,000 (Plus target sales incentive $35,000+)

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Our Benefits

Our Diversity Promise

Job Req ID: 90114

#LI-SV1

#LI-HYBRID

Corporate Vice President - Senior Manager, Service Delivery Platform/Development Engineering (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

The Senior Manager of Service Delivery Platform/Development Engineering, will be responsible for overseeing the strategic direction, development, implementation, and maintenance of New York Life’s (NYL) suite of service delivery platforms including LeanIX, ServiceNow, Jira, and Monday.dev. In this role you will be a service provider to the broader technology organization and business leaders to ensure agile service delivery and IT service management processes are delivered seamlessly and transparently. A critical success factor for this role is prior experience implementing and supporting ServiceNow and Jira in enterprise environments. This includes understanding of ServiceNow architecture, ITSM Pro, and best practices to provide advice and coaching to the product team and consumers of the platform. The role will oversee an existing ServiceNow development and support team and play a lead role in stakeholder engagement. The role is also responsible for developing and implementing integration strategies to support our enterprise architecture community in defining business and technology standards and integrating LeanIX with ServiceNow to improve data quality of the CMDB.

The ideal candidate must also demonstrate proficiency with AI and data analytics technologies. The Service Management Product Portfolio includes our IT Operations Data Lake and GenAI/Agentic AI exploration to improve service experience and reduce manual effort associated with multiple technology functions. This may include in-house-developed solutions on AWS or other emerging technologies.

What You’ll Do:

• Develop and execute a strategic vision for the ServiceNow and the broader NYL Service Management Platform that aligns with the company's overall business objectives.

• Foster a culture of innovation, collaboration, and continuous improvement within the team.

• Act as a key liaison between IT and business stakeholders, ensuring clear communication and alignment on priorities and goals.

• Lead change management initiatives to ensure successful adoption of new processes and technologies.

• Oversee the implementation of AI and Machine Learning capabilities to automate and optimize IT service management processes.

• Manage and execute integrations between ServiceNow and key platforms across NYL such as Pagerduty, Lean IX, Moveworks, and emerging automation/AI platforms.

• Automate the resolution of common workplace requests, reducing the need for human intervention and continuously learns from historical support tickets to improve its accuracy and efficiency.

• Represent the platform team in executive meetings, providing updates on platform performance, project status, and strategic initiatives.

• Identify and mitigate risks associated with the platform, ensuring business continuity and disaster recovery plans are in place.

• Drive the development of training programs and resources to enhance the skills and knowledge of the ServiceNow team and end-users.

• Provide strategic direction, technical leadership

• Manage and prioritize the development backlog, ensuring timely delivery of features and enhancements.

• Conduct regular performance reviews, provide constructive feedback, and support the professional growth of team members.

• Ensure compliance with security policies, data protection regulations, and industry standards.

• Develop and manage the budget for the platform, ensuring cost-effective solutions and resource allocation.

What You’ll Bring:

Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred.
7+ years of experience in ServiceNow development and administration.
Proven experience in a senior management role, leading and managing a team of developers and administrators.
Strong understanding of ServiceNow architecture, modules, and best practices.
Strong understanding of AI and Machine Learning concepts and their application within IT service management.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

Pay Transparency

Salary Range: $155,000-$267,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92059

Corporate Vice President, Foundational Business Communications (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Corporate Vice President, Foundational Business Communications (PF5)

Role Overview:

We are seeking a Corporate Vice President, Foundational Business (FB) Communications, to join our team. Reporting to the VP and head of FB Communications, this individual will be responsible for developing and advancing a number of strategic internal and external communications initiatives for the company’s Foundational Business, with a particular focus on supporting Value Stream senior executives and their leadership teams.

What You'll Do:

As a member of the Foundational Business Communications team, serve as a business partner to support both internal and external communications deliverables for a diverse set of businesses and leaders.
Build communications plans and programs that advance corporate reputation and drive positive outcomes for New York Life’s Foundational Business; raise the overall profile of the Value Stream leaders and their major priorities among internal and external stakeholders, delivering both proactive and reactive support.
Provide strategic advice and counsel, while delivering a variety of important materials including leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations.
Help develop and expand measurement best practices, including gathering and interpreting metrics to ensure communications projects deliver results – this includes analyzing intranet usage statistics, preparing and delivering employee pulse-surveys, and helping to manage earned and social media metrics.
Leverage feedback, best practices, and expertise to provide best-in-class communications support, including the testing, learning and onboarding of new GenAI capabilities and Continuous Improvement.
Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital, Video/Meetings, Content Strategy, and Employee Social Engagement.

What You'll Bring:

10-12 years of corporate communications experience, preferably in a Fortune 500 company and/or communications agency.
Expert and proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
Demonstrated track record of leadership, achievement, and excellence in a world-class organization.
Collaborative team player with executive presence and successful experience participating in high-profile cross-functional projects.
Ability to navigate a complex organization and operate within ambiguity is a must.
Experience with change management and culture change initiatives.
Proven track record managing people and developing effective teams.
Excellent organizational skills with strong attention to detail.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Strategic thinker with excellent writing, listening, presentation and communications skills.
Bachelor’s degree in Communications, English, Journalism or related field.
Hybrid environment: Office Tuesday through Thursday, working from home Mondays and Fridays.

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $117,500-$200,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92067

Associate - Cloud Fullstack Engineer (New York, NY, US)

Location Designation: Hybrid - 3 days per quarter

You are our future, and we commit to investing in you accordingly.

New York Life is seeking an experienced and skilled Cloud Engineer that will be a member of the Cloud Services team and drive cross-functional technology for delivering projects on an IaaS platform to meet critical technology and business requirements. This opportunity provides the right individual an opportunity to get in on the ground floor of a growing cloud platform, with new emerging technologies that support New York Life’s cloud journey.

What You’ll Do:

Build best-in-industry Developer experiences that are truly omni-channel, agile and scalable leveraging leading-edge technology and reusable components and services.
Work closely with frontend engineers to build a self-service web platform that will improve developer experience and reduce SDLC turnaround time.
Bridge the gap between development and operations, ensuring collaboration and efficient tooling for engineering teams and developers.
Knowledge of frontend development like .Net or Java to write code for interacting with AWS APIs.
Design, build, deliver, maintain and improve infrastructure solutions. This includes automation strategies such as IaC, configuration-as-code, policy-as-code, release orchestration and continuous integration/continuous delivery (CI/CD) pipelines, and collaborative ways of working (e.g., DevOps).
Research and prototype new tools and technologies to enhance automation platform capabilities.
Work closely with security specialists to design, implement and test security controls, and ensure automation activities align with security configuration guidance.
Design, implement and manage scalable Kubernetes clusters on Amazon EKS to support cloud native applications
Establish logging, monitoring and observability solutions, including identification of requirements, nonfunctional requirements, design, implementation and operationalization
Aid with application implementations on AWS
Automate remediation of platform defects and security vulnerabilities
Participate in monthly production platform releases
Interpret and advise on usage to optimize and maximize utilization of deployed resources to reduce spend
Drive automation to replace manual operations and existing processes
Provide Production Support for Cloud Platform and Cloud Platform related incidents.
Collaborate with Cloud Architects and Solution Engineers to deliver solutions and projects.
Support resilience activities — e.g., disaster recovery (DR) testing, chaos and performance testing, and tabletop planning exercises.
Must be self-directed and willing to learn new tools and services to stay up to date with our evolving platforms
Ability to communicate to non-technical and technical resources

What You’ll Bring:

Bachelor’s degree in related field is a plus, but not required
2+ yrs of overall IT experience
2+ yrs with Cloud (IaaS, PaaS, SaaS) services and platforms, AWS
2+ yrs of experience with containerization technologies like Docker, Kubernetes
2+ yrs of automating solutions and implementation of highly scalable, highly available services using terraform
Working knowledge of DevOps and delivery tools (GitHub), Jenkins
Strong knowledge of Java based frameworks, microservices
Strong verbal and written communication skills
Solid understanding/experience with Software Development Lifecycle (SDLC) process
Ability to work directly with business stakeholders and technical/product teams.
Must have AWS Solution Architect or Sys Ops certification.

Pay Transparency

Salary Range: $65,000-$110,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92160

Reinsurance Accountant (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls and safeguard policy owners’ interests. Become part of a team dedicated to financial stewardship, enabling business performance and paving the way for a secure future for generations to come.

You are our future, and we commit to investing in you accordingly.

Position Summary:

The mission of the Business Unit Accounting & Controls – Life and Disability (“BUAC Life & DI”) team of the Corporate Controllers Department is to partner with our stakeholders by understanding their needs to ultimately provide a service that is superb, timely and valuable, while simultaneously expanding and improving our service capabilities.

Life & Disability Controllers works closely with a variety of stakeholders in New York Life Insurance Company’s insurance lines of business (including our Mexican subsidiary Seguros Monterrey New York Life) and other corporate areas to ensure the integrity of New York Life general ledgers, deliver timely and accurate financial reporting and drive continuous improvement in our processes.

What You’ll Do:

This Senior Associate position will be located in our New York City office and will be responsible primarily for the following:

Monitor and analyze the Company’s reinsurance business, which includes the development of reports to aid in analysis to ensure completeness and accuracy.
Manage the accounting, reporting and analysis of certain co-insurance treaties, including managing the relationship with NYL counterparties in these treaties.
Own the end-to-end reporting and control framework for both assumed and ceded reinsurance arrangements, including validation of premiums, claims, and reserves.
Collaborate with policy systems and product management teams in the implementation of new insurance products, as well as changes to existing products. This entails understanding life insurance products and their related accounting flows.
Share financial insights with our stakeholders on product performance via analysis of monthly, quarterly, and annual results.
Support the completeness and accuracy of our key performance indicator with targeted reviews.
The production and coordination of certain reports within the Life and Disability Income Controllers book, the group’s quarterly financial results package.
Work with business unit finance, corporate actuarial and corporate reporting team to complete Statutory Blue Book schedules and exhibits and Statutory audited footnotes.
Support our external auditor, PwC, with their performance of the annual financial statement audits.
Ensure our adherence with MAR/SOX requirements including documenting, testing, and reviewing controls and procedures.
Apply a continuous improvement mindset to evaluate processes, which seek more efficient delivery of data and analytics, as well as more effective controller & business insights.
Partner with our Accounting Policy team to perform accounting research and develop recommendations related to technical issues.
Leverage AI tools and emerging technologies (e.g., GenAI, RPA, machine learning platforms) to optimize accounting workflows and enhance data quality to improve close cycles.

What You’ll Bring:

A successful candidate should have

A bachelor’s degree in Accounting or Finance preferred (a master’s degree is desirable but not required).
At least 5-7 years of accounting and financial reporting experience in insurance or reinsurance industries or public accounting. Prior experience in accounting and reporting at a reinsurance company is strongly preferred.
Possess an understanding of Statutory accounting rules, procedures and internal controls and keeps up to date with current trends.
Expert level knowledge of excel and other reporting, analytical or programming tools is crucial to facilitate continuous improvement.
A self-motivated individual with strong interpersonal skills who demonstrates a high level of self-awareness, professionalism and integrity in all interactions is required.
Knowledge of SAP, AFO, Wdesk, Tableau, SQL is a plus
Demonstrated ability to apply AI tools in financial reporting or reconciliation processes is strongly preferred.

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91902

Development Manager - El Paso GO (El Paso, TX, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Our Agency distribution system is the cornerstone of New York Life, where dedicated individuals like you connect with clients and build lifelong relationships. As part of a General Office team, you'll equip agents with the tools and training they need to thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Business / Role Overview:

This position will support the El Paso GO.

What You'll Do:

Drive, monitor and support New Org Agent retention and production efforts.
Properly implement NYLIC University’s Blended Learning Curriculum and Critical Selling Skills Systems. This includes notifying Agents of course deadlines and virtual session offerings as well as preparation for the facilitated delivery of Group Instruction and Drill (GID) sessions / Skill Builders.
Understand NYLIC University Online. This includes system navigation for both Development Manager and Agent users, assigning scheduled offerings, assessment review and tracking and curriculum and regulated course reporting.
Understand and remain current with NYL Central implementation. Assure Agents are aware of and continuously trained to leverage new system features and functionalities upon release (specific to Sales Central and Marketing Central at this time).
Build partnerships with the General Office (GO) Field Management Team to assure the Field Development System (FDS) is implemented and executed effectively. This includes conducting and scheduling Field Observation and Demonstration (FOD) sessions with Agents (to assist with case preparation and the presenting/closing of sales), Agent Development Planning Meetings with the Field Management Team in addition to supporting Monthly and Annual Plan Meetings.
Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.
Channel, drive and promote sales initiatives and incentives with Agents, GO Field Management Teams and the Zone. Develop a solid knowledge-base of NYLIC products.
Work with the Managing Partner to ensure the complete and proper implementation of the FDS system in the General Office. This includes conducting Performance Review and Planning sessions with agents, conducting Agent Development Planning meetings with Partners and Managing Partners, assisting with Monthly Planning Meetings, and Annual Planning meetings.
Effectively train agents to gather names through prospecting process of referrals, social media mining, networking, community events, and center of influence development.
Effective with technology to enable training and support in virtual environment.

What You'll Bring:

Bachelor’s Degree preferred
Two-time Council qualifier with a solid Life Case Rate (specific to internal applicants) or Previous PF2 experience
Valid State Life and Health Licenses
FINRA Registrations- Series 6 & 63

Persuasive, Verbal and Written Communication Skills
Performance Management
Facilitating Groups
Coaching
Developing, Empowering and Influencing Others
Providing Motivational Support
Goal, Impact and Result Oriented
Adaptability and Flexibility
Leading Change
Problem Solving
Planning and Strategizing
Ability to mentor other DMs
Demonstration of effective FOD and IDD
Can lead one on one Development Conversations with Partners

Pay Transparency

Salary Range: $60,000-$85,000

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Senior Associate - Financial Modeling Technician (Remote, any state, US)

Location Designation: Fully Remote

You are our future, and we commit to investing in you accordingly.

Role Overview:

The Actuarial Operations Department at New York Life is seeking a motivated and detail-oriented Senior Associate to join our Prophet Staging & Production Team. This team plays a critical role in producing Asset-Liability Management (ALM), Valuation, and other financial modeling metrics using the Prophet Enterprise actuarial platform.

This is an excellent opportunity for a candidate with a strong technical background to gain exposure to modeling operations for a wide range of life insurance and annuity products. You’ll also work closely with our IT and actuarial teams on process standardization and automation initiatives to drive efficiency and innovation across the organization.

What You'll Do:

The results produced by the Prophet Staging & Production Team is in high demand, with requests for modeling support coming from several actuarial teams throughout the company. A drive for continuous improvement and identifying operational inefficiencies will be highly valued for this role. Examples of tasks the Financial Modeling Technician may be responsible for include:

Configure and execute Prophet jobs for testing, reporting, and runtime optimization
Maintain and update input data using Assumption Manager within Prophet Enterprise
Analyze model output, conduct reasonableness checks and ensure quality of results
Implement controlled changes in response to requests from stakeholders while adhering to model governance standards
Collaborate with actuaries to support updates to model inputs, model configurations, and data transformation processes
Partner with IT teams to support current and future automation efforts
Monitor and report on model runtime efficiency and cloud-based cost metrics

What You'll Bring:

2-5 years of experience in finance, actuarial, or other quantitative roles
Bachelor's degree in Finance, Mathematics, Engineering, or a related field
Strong technical skills with excellent attention to detail
Proficiency with Microsoft Excel, Word, and VBA (required)
Experience with the FIS Prophet Suite (Professional or Enterprise) preferred
Exposure to financial services, data operations, or actuarial modeling is a plus

#LI-VL1
#LI-HYBRID

Pay Transparency

Salary Range: $72,500-$120,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92013

Sr. Accountant, Corporate Finance (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

The candidate will be part of the Accounting Operations Division responsible for managing the close process, on Statutory basis, in a high paced and challenging environment. The group works closely with all business areas throughout the company, senior management and technology. The role requires strong accounting & analytical skills, clear and concise communication, staff management, and a willingness to challenge the status quo. The candidate will be a key contributor in process improvement and automation initiatives that are currently underway, as well as identifying future improvement opportunities. The role will provide in depth institutional knowledge, exposure to all aspects of the Company’s financials and the opportunity to increase technical skills using new technology.

What You’ll Do:

• Talent cultivation
• Production of thorough variance analysis and management reports, coordinating with business areas to understand activity and explanations
• Partner with business areas to understand and advise on accounting transactions
• Review and approval of journal entries and account reconciliations prepared by junior level staff and co-sourced resources.
• Perform divisional SOX controls
• Managing intercompany transactions and addressing process discrepancies efficiently.
• Identify and drive process improvements
• Utilize RPA (Robotic Process Automation) technology
• Assist in achievement of departmental and internal division goals
• Support rotational associate and internship programs

What You’ll Bring

• B.S. in Accounting preferred
• 6+ years relevant experience
• Deep knowledge Statutory Accounting Principles
• Proficient in SAP General Ledger with hands-on experience
• Strong understanding of financial controls
• Willingness to seek innovative efficiencies
• Strong leadership and collaboration skills

Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92044

Corporate Security Manager (Bethlehem, PA, US)

Location Designation: Fully Onsite

You are our future, and we commit to investing in you accordingly.

The Security Manager will oversee all Security/Fire Life Safety Operations in our Bethlehem, PA office location.

What You’ll Do:

Oversee all New York Life (NYL) building fire and life safety personnel and systems.
Act as Incident Manager during emergency situations, including but not limited to:

Fires
Medical emergencies
Floods
Explosions
Power outages
Bomb threats
Suspicious packages
Other emergency events

Evaluate security needs and recommend upgrades in technology, systems, and training.
Serve as the primary liaison with state, county, and local emergency response agencies.
Manage NYL security systems, including:

Card access systems
CCTV
Alarm systems

Prepare and maintain all required reports, including monthly, quarterly, and ad hoc security assessment reports.
Report to the Director of Corporate Security or another member of the Corporate Security management team.
Travel occasionally for domestic and international assignments to NYL offices and events.
Maintain and update all relevant security policies and procedures.

What You’ll Bring:

Minimum of 10 years of recent law enforcement experience in a supervisory capacity.
Proficiency in Microsoft Office Suite and general computer applications.
Valid driver's license.
Eligibility to obtain and maintain a valid Retired Police Officer (RPO) concealed pistol permit.
Familiarity with Software House C•CURE access control system - or similar systems - is also valuable.
Prior corporate security experience in a large organization is preferred.
Demonstrated ability to think independently, make critical decisions, and operate with minimal supervision.
Strong report-writing skills, with the ability to produce clear and concise documentation.
Effective collaboration skills; able to work cross-functionally with internal departments, contractors, and external agencies.

Pay Transparency

Salary Range: $75,000 - $100,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92045

Corporate Vice President - Streaming Architect (New York, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

As part of AI & Data, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

As a Streaming Architect, you will design and implement enterprise-scale real-time data streaming architectures that enable low-latency data processing, event-driven systems, and real-time analytics across New York Life's digital ecosystem. You'll be responsible for architecting robust, scalable streaming platforms that support operational, analytical and AI workloads while ensuring high availability, fault tolerance, and data consistency. This role requires deep expertise in distributed systems, event streaming technologies, and real-time data processing frameworks. You will collaborate with data engineers, application developers, and business stakeholders to translate real-time business requirements into production-ready streaming solutions that drive competitive advantage through timely insights and responsive systems.

What You’ll Do:

As a Streaming Architect, your primary focus will be designing and implementing enterprise streaming data architectures that enable real-time processing and event-driven capabilities at scale. You will architect end-to-end streaming data platforms including event ingestion, stream processing, instream enrichment, real-time analytics, and downstream consumption patterns for both operational and analytical use cases

Managing the design of fault-tolerant, high-throughput streaming systems that ensure exactly-once processing semantics, proper backpressure handling, and comprehensive monitoring across distributed environments

You will establish streaming data standards, event modeling, and best practices including event schema evolution, stream partitioning strategies, and real-time data quality frameworks

Leading the evaluation and implementation of streaming technologies including Apache Kafka, Apache Pulsar, cloud-native streaming services, and real-time processing frameworks like Apache Flink, Spark Streaming, and Kafka Streams

Your expertise in event-driven architecture patterns will drive the implementation of CQRS, event sourcing, and saga patterns that enable microservices architectures and real-time business processes

You will create comprehensive streaming data governance frameworks including event catalog management, schema registry implementation, and real-time data lineage tracking

What You’ll Bring:

You will bring deep expertise in distributed systems architecture and real-time data processing technologies. You understand the complexities of building resilient streaming platforms including handling late-arriving data, managing state in distributed systems, and ensuring consistent processing across failure scenarios. Beyond your technical skillset, you can effectively communicate complex streaming architecture concepts to diverse stakeholders and translate business requirements for real-time capabilities into scalable technical solutions. You can influence Application owners to adopt best practices. Your communication and influence skills are equally important to your technical skills.

Required Skills:

BS in Computer Science, Distributed Systems, or related technical discipline with 8+ years of experience in distributed systems architecture and 5+ years specifically in streaming data platforms

Expert-level proficiency with Apache Kafka ecosystem including Kafka Connect, Kafka Streams, Schema Registry, and cluster management at enterprise scale

Strong programming skills in Java, Scala, or Python with extensive experience in distributed systems concepts including consensus algorithms, eventual consistency, and fault tolerance patterns

Comprehensive understanding of event-driven architecture patterns, microservices design, and real-time data governance frameworks

Experience with spark streaming and the Databricks ecosystem

Preferred Skills:

Experience with advanced streaming analytics including Complex Event Processing (CEP), time-series analysis, and real-time machine learning inference

Knowledge of event sourcing, CQRS patterns, and distributed transaction management in streaming environments

Familiarity with emerging streaming technologies including Apache Pulsar, RedPanda, or cloud-native serverless streaming solutions

Experience with streaming data integration patterns including Change Data Capture (CDC), event mesh architectures, and hybrid cloud streaming topologies

Background in highly regulated industries such as banking, insurance and health care.

Pay Transparency

Salary Range: $157,500-$250,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92214

Insurance Service Professional 92050 (Rego Park, NY, US)

Location Designation: Hybrid - 4 days per week

You are our future, and we commit to investing in you accordingly.

Insurance Service Professional – New Business Processing

***Hybrid work schedule: work in office 4 days, work from home 1 day***

Role Overview:

What You’ll Do:

Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
Answer incoming calls, greeting customers and potential agent candidates may be required

What You’ll Bring:

Required Skills

The ideal candidate should have 2 or more years of customer service and administrative experience
Strong computer skills with proficiency in the Microsoft Office Suite
Demonstrated ability to multitask effectively
Strong written and verbal communication skills required

Preferred Skills

Associates, or Bachelor’s degree preferred, or equivalent years of related experience

Training & Development

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

Shift Information

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.

Salary

Competitive full-time base salary, overtime eligibility plus target bonus

Benefits

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Pay Transparency

Salary Range: $45,000-$50,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92050

Corporate Vice President, Manager - Cloud Platform Engineering (New York, NY, US)

Location Designation: Hybrid - 3 days per month

You are our future, and we commit to investing in you accordingly.

What you'll do:

The Manager for Cloud Platform Engineering is responsible for a team of Cloud Platform Engineers.
The Cloud Platform Manager is responsible for coordinating and curating product roadmaps from the Cloud Platform Engineers,
Socializing this roadmap withing the larger organization
Managing commitments and delivery from a team of engineers.

What you'll bring:

7+ years of experience designing and managing AWS cloud infrastructure, with a focus on compute, storage, and AI/ML services.
Hands-on experience with AWS services: EKS, EC2, ECS, ECR, Fargate, Lamda, and Image Builder, CloudFormation/Terraform.
Proficient in container technologies (Docker) and orchestration via Kubernetes (Amazon EKS).
Strong scripting/automation skills (Python, Bash, or similar).
AWS certifications (e.g., AWS Certified Solutions Architect – Associate/Professional, AWS Certified Machine Learning – Specialty).
Experience with MLOps tools such as SageMaker Pipelines, MLflow, or Argo Workflows.
Management experience with a small to medium sized team.
AWS Proficiency: Strong knowledge of at the AWS cloud platform and its associated services.
Compute Services: Kubernetes, EKS, EC2, ECS, ECR, Fargate, Lamda, and Image Builder
AI and ML Services: SageMaker, BedRock, Kendra, Lex, Textract, and other related AI and ML services
Cloud Architecture and Design: Understanding of cloud architecture principles, including infrastructure as code, microservices, and serverless computing.
IaC and Automation: Proficiency with Terraform, Lambda, and other languages like Python, Golang for automating tasks, managing infrastructure, and creating deployment pipelines.
Networking and Security: Understanding of networking concepts, security best practices, and how they apply to cloud environments.
Problem-Solving and Troubleshooting: Strong analytical and problem-solving skills to identify and resolve technical issues.
Communication and Collaboration: Excellent communication skills to effectively interact with technical and non-technical stakeholders.
Continuous Learning: A commitment to staying current with the rapidly evolving cloud landscape and learning new technologies.
Team and Project Leadership:
Lead and mentor a team of cloud engineers, DevOps engineers, and platform developers across networking, compute, and automation domains.
Drive the roadmap for cloud platform capabilities, ensuring alignment with business and AI/ML requirements.
Foster a culture of engineering excellence, automation, and operational ownership.
Collaboration and Governance:
Work closely with platform engineers, enterprise architects, and cybersecurity teams to deliver platform solutions.
Manage cloud costs, reporting, and forecasting across business units.
Lead operational reviews, incident analysis, and continuous improvement efforts.
Coding/Version Control: Familiar with the use of GitHub, GitLab, IDEs and other development version control and development technologies.

Pay Transparency

Salary Range: $155,000-$267,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92159

Senior Associate, Reliability Manager (Tampa, FL, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

As a Reliability Manager, your primary responsibility will be to ensure the stability and performance of critical IT systems that support key business operations and customer experiences. This role involves coordinating post-incident reviews, analyzing incident and performance trends, reporting on key operational metrics such as MTTR, and collaborating with engineering, support, and risk teams to improve system reliability. You will focus on driving operational analysis, cross-functional coordination, and strategic follow-through to strengthen our technology ecosystem and enhance resilience across platforms.

What You’ll Do:

• Facilitate post-incident review sessions focused on shared learning and follow-through.
• Ensure reliability-related actions are documented, prioritized, and tracked through delivery.
• Prepare monthly and annual reliability reports summarizing MTTR, incident trends, and performance against key metrics.
• Identify and represent recurring or high-impact reliability risks at risk management forums to ensure visibility and prioritization.
• Use strong data analysis and presentation skills—including Excel, PowerPoint, pivot tables, charts, and formula modeling—to highlight relevant insights for a range of audiences.
• Distill large data sets into meaningful reporting and dashboards appropriate for executive, operational, and cross-functional use.
• Own and maintain documentation of major incidents, communications, and response timelines using shared resources such as the team’s SharePoint site to support knowledge continuity and future automation.
• Collaborate with support, engineering, and risk teams to identify gaps in monitoring, incident readiness, and operational recovery.
• Contribute to the development and refinement of SLAs and SLOs.
• Coordinate with IT and business stakeholders to ensure reliability considerations are addressed throughout the operational lifecycle.
• Translate operational data into business-relevant reporting to inform decisions.
• Support efforts to improve observability, recovery capabilities, and response coordination.

What You’ll Bring:

• Bachelor’s degree (or equivalent experience) in Information Systems, Engineering, or a related field.
• 4–6 years of experience in IT operations, incident management, or reliability-focused roles.
• Strong data analysis and presentation skills, including proficiency with Excel, PowerPoint, pivot tables, charts, and formula modeling.
• Ability to identify meaningful data, synthesize it for reporting, and tailor presentation to fit the audience.
• Experience facilitating structured post-incident reviews and driving follow-up actions.
• Strong documentation practices, with the ability to maintain accurate, detailed records in shared systems.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Familiarity with operational KPIs such as MTTR, availability, and incident volume.
• Ability to work independently and manage priorities across multiple teams.

Required Skills:
• Incident management
• IT operations
• Data analysis and reporting
• Proficiency with Excel and PowerPoint
• Post-incident review facilitation
• KPI and performance metric tracking
• Communication with technical and non-technical teams
• Documentation and knowledge management
• Cross-functional collaboration
• SLA/SLO contribution and tracking

Preferred Skills:
• Experience with automation pipelines and CI/CD tools (e.g., Jenkins, GitHub Actions)
• Familiarity with developing and maintaining SLAs and SLOs
• Exposure to observability tools, monitoring practices, and incident management processes
• Experience in agile or DevOps environments
• Knowledge of ITSM platforms such as ServiceNow or Jira Service Management

Pay Transparency

Salary Range: $95,000-$130,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92133

Corporate Vice President, Cloud Solution Engineer - AI/Compute (Remote, any state, US)

Location Designation: Hybrid - 3 days per quarter

You are our future, and we commit to investing in you accordingly.

What you'll do:

Designing, developing, implementing, and maintaining a product roadmap for Amazon’s AI and Compute product lines.
The role will entail designing and implementing cloud solutions like AMI pipelines, best practice guides, user facing documentation on the use of these product lines.
Troubleshooting and problem solving, ensuring security and compliance, collaborating with stakeholders.
Staying up to date with cloud technologies.

What you'll bring:

Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
4+ years of experience designing and managing AWS cloud infrastructure, with a focus on compute, storage, and AI/ML services.
Hands-on experience with AWS services: EKS, EC2, ECS, ECR, Fargate, Lamda, and Image Builder, CloudFormation/Terraform.
Proficient in container technologies (Docker) and orchestration via Kubernetes (Amazon EKS).
Strong scripting/automation skills (Python, Bash, or similar).
AWS certifications (e.g., AWS Certified Solutions Architect – Associate/Professional, AWS Certified Machine Learning – Specialty).
Experience with MLOps tools such as SageMaker Pipelines, MLflow, or Argo Workflows.
Exposure to DevOps practices, CI/CD pipelines, and Git-based workflow for infrastructure.
AWS Proficiency: Strong knowledge of at the AWS cloud platform and its associated services.
Compute Services: Kubernetes, EKS, EC2, ECS, ECR, Fargate, Lamda, and Image Builder
AI and ML Services: SageMaker, BedRock, Kendra, Lex, Textract, and other related AI and ML services
Cloud Architecture and Design: Understanding of cloud architecture principles, including infrastructure as code, microservices, and serverless computing.
IaC and Automation: Proficiency with Terraform, Lambda, and other languages like Python, Golang for automating tasks, managing infrastructure, and creating deployment pipelines.
Networking and Security: Understanding of networking concepts, security best practices, and how they apply to cloud environments.
Problem-Solving and Troubleshooting: Strong analytical and problem-solving skills to identify and resolve technical issues.
Communication and Collaboration: Excellent communication skills to effectively interact with technical and non-technical stakeholders.
Continuous Learning: A commitment to staying current with the rapidly evolving cloud landscape and learning new technologies.
Coding/Version Control: Familiar with the use of GitHub, GitLab, IDEs and other development version control and development technologies.

Pay Transparency

Salary Range: $122,500-$210,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92158

Corporate Vice President, Mainframe Platform Product Manager (Remote, any state, US)

Location Designation: Hybrid - 3 days per quarter

You are our future, and we commit to investing in you accordingly.

Role Summary:

A highly experienced and strategic Technical Manager to lead the Mainframe Platform and Services team. This critical role is responsible for the overall health, performance, security, modernization, and evolution of our mainframe infrastructure and the services it provides. The ideal candidate will possess a deep technical understanding of mainframe technologies, strong leadership and management skills, and a proven ability to drive strategic initiatives and foster innovation within the mainframe environment.

What you'll do:

Leadership and Management

Lead, mentor, and manage a team of highly skilled mainframe engineers, system programmers, and administrators.
Foster a culture of technical excellence, continuous improvement, and knowledge sharing within the team.
Conduct performance reviews, set goals, and support the professional growth and development of team members.

Service Delivery & Operations

Ensure the reliable and efficient operation of all mainframe services, including batch processing, online transactions, and data management.
Oversee incident management, problem resolution, and root cause analysis for mainframe-related issues.
Implement and optimize monitoring, alerting, and reporting mechanisms to proactively identify and address potential problems.
Manage capacity planning and performance tuning activities to ensure the mainframe platform meets current and future business demands.
Collaborate with application development teams, operations, and other IT groups to ensure seamless service delivery and support.
Oversee the implementation of robust security measures and ensure compliance with all relevant regulations and internal policies.

Mainframe Modernization

Drive modernization efforts, including decomposing monolithic applications and migrating selected components from the mainframe to cloud-native architectures.
Lead and manage initiatives to refactor or rewrite legacy assembler and PL/I codebases into modern programming languages, improving maintainability and integration capabilities.
Partner with enterprise architecture, cloud, and application teams to define a roadmap for incremental mainframe workload offloading and transformation.

Financial Management

Develop and manage the budget for the mainframe platform and services, optimizing resource allocation and cost control.
Identify opportunities for cost savings and efficiency improvements within the mainframe environment.

Innovation & Best Practices

Stay abreast of industry trends, emerging technologies, and best practices in mainframe platform management and modernization.
Evaluate and recommend new tools, service providers, practices, technologies, and methodologies to enhance the mainframe environment.
Champion modernization initiatives to make heritage applications supportable and maintainable with standard industry skill sets.
Streamline operational processes to improve efficiency and reduce costs.

What you'll bring:

Experience

10–15+ years of progressive experience in mainframe infrastructure management, system programming, or related roles.
5+ years of proven experience in a technical management or leadership role.
Extensive experience in largescale, complex mainframe environments.
Demonstrated success leading mainframe modernization efforts, including:

Refactoring or migrating assembler and PL/I workloads to modern languages.
Decomposing applications and transitioning components to cloudbased services.

Strong understanding of ITIL, service management, and DevOps practices in mainframe environments.

Technical Proficiency

Operating Systems: IBM z/OS (deep expertise).
System Software: JES2/JES3, SMS, DFSMS, RACF/ACF2/Top Secret.
Storage: DS89K Disk Frames, TS77K Virtual Tape, Brocade Switches.
Databases: DB2, IMS DB/DC, IDMS.
File Systems: VSAM, QSAM, GDS, PDS/PDSE.
Middleware: CICS, MQ, IDMS.
Utilities: SMP/E, JCL, REXX, Assembler.
Performance Monitoring: OMEGAMON, RMF, SMF, SAS.
Automation: SA/390, NetView, ESP, Stonebranch.
Disaster Recovery: z/OS Global Mirror.
Networking: TCP/IP on z/OS; SNA.
Modern Mainframe Technologies: ZOUE (Zowe), z/OS Connect, Mainframe APIs, CI/CD pipelines, GitHub integration.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant industry certifications (e.g., ITIL, IBM Z) are highly desirable.

Pay Transparency

Salary Range: $155,000-$267,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92157

Sales Representative (Charlotte, NC, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

What You’ll Do:

· Obtain new accounts by leveraging Broker relationships

· Meet or exceed annual business plan as measured by new business premium and case count

· Maintain prescribed monthly activity levels including broker calls and quote activity

· Manage the sales process for Life, Accident, Disability, Absence Management and Supplemental Health products.

· Assist Account Executive with renewal process for existing business

· Ensure profitability of new and existing business

What you'll bring:

· 5+ years of relevant experience

· Highly motivated with excellent organizational skills

· Self-starter with ability to work independently or as a team to achieve goals and objectives

· Financial savvy and understanding of underwriting

· Excellent presentation skills

· Excellent verbal and written communication skills

· 50% travel required (predominantly around the “metro” area—mostly “day” trips with occasional out of town/out of region travel)

· Ability to obtain Life & Health licenses within 60 days

· Acceptable driving record

#LI - EM1

#LI -HYBRID

Pay Transparency

Salary Range: $125,000 - $150,000 ( base + sales incentive)

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92072

Senior Sales Representative (Remote, GA, US)

Location Designation: Hybrid - 3 days per week

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / onsite: Tuesday, Wednesday and Thursday - Atlanta Sales Territory.

Role Overview:

What You’ll Do:

Obtain new accounts by leveraging Broker relationships within the Atlanta-metro market
Meet or exceed annual business plan as measured by new business premium and case count
Maintain prescribed monthly activity levels including broker calls and quote activity
Manage the sales process for Life, Accident, Disability, Absence Management, Accidental Injury, Critical Illness
Manage renewal process for existing business
Ensure profitability of new and existing business

What you'll bring:

4+ years of relevant experience
Highly motivated with excellent organizational skills
Self-starter with ability to work independently or as a team to achieve goals and objectives
Financial savvy and understanding of underwriting
Excellent presentation skills
Excellent verbal and written communication skills
50% travel required (predominantly around the “metro” area)
Ability to obtain necessary licenses within 60 days
Acceptable driving record

#LI - EM1

#LI- HYBRID

Pay Transparency

Salary range: $200,000 + (base + sales incentive)

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Our Benefits

Our Diversity Promise

Job Requisition ID: 92073

#GBS

Senior Associate, Business Analyst - Field Operations Performance (White Plains, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Business Unit Overview

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of a General Office team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview:

We are seeking a detail-oriented, results-driven Business Analyst to join the Field Operations Performance team. In this role, you will analyze and report on performance metrics across our distribution hierarchy—including Agents, Field Management, and Field Offices. You will support strategic initiatives, deliver critical insights, and enhance analytics platforms and tools. The ideal candidate combines strong analytical acumen with hands-on experience in business intelligence platforms, particularly Tableau.

What You’ll Do:

Design, produce, and maintain recurring performance reports with accuracy and timeliness.
Partner with business stakeholders to support ad hoc analyses and create tailored dashboards.
Ensure data integrity and consistency across performance reporting systems.
Analyze large, complex data sets to uncover trends and performance drivers.
Segment performance insights across regions, roles, and demographics to identify opportunities.
Contribute to annual strategic planning by forecasting performance trends.
Utilize SQL and other tools to query data for ad hoc requests and reporting.
Develop enhanced visualizations and dashboards using Tableau or equivalent BI tools.
Collaborate with data engineering and business teams to refine data sources and performance metrics.
Build planning frameworks that align performance trends with recruitment and retention goals.

What You’ll Bring:

Education & Experience:

Bachelor’s degree in Business, Analytics, Finance, Economics, or related field preferred and/or equivalent experience.
2–4 years of experience in performance analytics, business intelligence, or financial reporting.

Technical Skills:

Proficiency in MS Access, Tableau, and other BI tools (SQL strongly preferred).
Advanced Excel skills, including modeling and scenario analysis techniques.
Experience in designing, developing, and managing operational or performance reporting systems.

Soft Skills:

Strong analytical mindset with the ability to translate data into actionable business insights.
Excellent organizational and time management skills; ability to manage multiple priorities.
Effective communicator with strong interpersonal and presentation capabilities.
Self-starter with the ability to work independently and across teams.
Keen attention to detail and commitment to data accuracy.
Intellectual curiosity, particularly around how emerging technologies like AI can enhance reporting.

Preferred Qualifications

Working knowledge of SQL and familiarity with Python or R for advanced analytics.
Proven ability to distill complex data into compelling performance narratives.
Comfort operating in a dynamic, fast-paced environment.
Passion for automation, process improvement, and continuous reporting optimization.
Understanding of key performance indicators related to recruitment, retention, and field productivity within a sales-oriented organization.

#LI-SV1
#LI-HYBRID

Pay Transparency

Salary Range: $70,000 - $90,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92189

Implementation Director (Remote, TN, US)

Location Designation: Fully Remote

Role Overview:

The Manager is responsible for managing a team of 10-15 direct reports in the implementation function. Implementation for NYL Life, Accident, Disability and Voluntary products, in an assigned market(s). This role will be responsible for supporting the Implementation Managers in setting up new business policies. The Manager ensures organization goals are being met by the team, delivering on moments that matter, contributing to service excellence at the highest level and running at peak efficiency. Along with monitoring of key leading indicators, identifying strategic insights through data, and understanding the ever-changing market needs to drive results and service excellence. Ultimately, fulfills the promises we make to the client in the sales process: to build their employee benefits program through transparency, communication, trusted consultation, product expertise, and service excellence.

What You'll Do:

Supports the Implementation Manager to ensure client and broker support/satisfaction in the areas of new business implementation.
Serves as a functional leader providing guidance and expertise to direct reports.
Drive adherence to our Service Excellence within the team and in all interactions with business partners throughout the operation.
Build and support a high-performance culture within the team, focusing on employee training, development, recognition, motivating and regular and open communication.
Support persistency and profitability of the book of business.

Manage to budget, including adherence to an appropriate staffing model.

Develop and maintain effective business partnerships to ensure effective implementation are managed accordingly.
Ensure internal process/procedures are client focused and efficient.
Maximize operational effectiveness by driving consistency in process/procedures, by driving rapid enhancement to the implementation process improvements and changes in market expectations.
Work closely with business partners to drive continuous process improvement.
Participate in projects and initiatives in support of service and operational excellence and providing consistent, positive client experiences.
Drives actions from their teams that impact service excellence, communication, and education to support our clients.
Drives PG/VOC actions to ensure we are consistently identifying opportunities for improvements and development.

What You'll Bring:

Undergraduate degree preferred.
5+ years of steadily increasing responsibility in leadership positions preferred.
Experience leading, recruiting and developing talent, team building, planning, change management and profitability growth.
Excellent communication and interpersonal skills
Strong negotiation and influencing skills.
Proven record of exceeding sales and service objectives.
Proven record of driving operational excellence within an organization, including workflow, staffing, and process improvements.
Experience developing client and broker relationships, preferably within the insurance industry.
Industry experience that allows for broad perspective of clientneeds and marketplace challenges.
Problem solving skills.
Ability to work in a fast-paced environment.
Ability to work under pressure, manager multiple workstreams and overall time management.
Ability to manage complex issues and escalation.

#LI -EM1

#LI - REMOTE

Pay Transparency

Salary range: $105,000 - $125,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Our Diversity Promise

Job Requisition ID: 92209

#GBS

Senior Associate, Field Management Systems Specialist - Performance Innovation & Enablement (White Plains, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

This role supports the Field Management Systems (FMS) team’s mission to empower field managers through intelligent tools, actionable insights, and scalable coaching systems. The position will focus on advancing performance analytics, enabling field-ready innovations, and supporting a coaching-centered culture across the organization.

This is a highly collaborative, execution-focused role for someone excited by performance storytelling, digital systems, and practical innovation. You will contribute directly to AI initiatives, reporting automation, and field-facing resource development that together enable stronger coaching habits, greater accountability, and improved agent outcomes.

What You'll Do:

Partner with FMS and Zone teams to support adoption of key FMS tools
Develop and maintain performance dashboards and contribute to reporting that connects tool usage to Agency outcomes
Support pilot testing and rollout of Gen AI-enabled coaching simulations and reporting enhancements
Assist in analyzing usage trends and surfacing coaching behavior insights to improve field manager impact

Ability to partner with other business areas in the organization.

Participate in webinars, team events, and training sessions to gather feedback and support execution

What You'll Bring:

Bachelor’s Degree required
3–5 years of experience in business operations, performance enablement, or training support
Familiarity with data visualization tools for reporting and insight development

Familiarity with AI-powered productivity or learning tools (e.g., ChatGPT, coaching simulations)

Excellent organizational and project coordination skills

Highly Proficient in Microsoft Office (Word, PowerPoint, Excel)

Strong written and verbal communication
Understanding of NYL’s Career Agency System and field roles preferred
Exposure to Field Development Systems coaching frameworks and field manager development a plus

#LI-KH1
#LI-HYBRID

Pay Transparency

Salary Range: $80,000-$115,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92030

Senior Associate, Field Management Systems Project Manager and Operations Lead (White Plains, NY, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

This Senior Associate role is responsible for the coordination, logistics and operational support of the Field Management Systems team. The position is central to building alignment across the Zone teams, enhancing coaching culture, and equipping field managers with the frameworks and confidence to drive agent productivity and retention. This individual will partner closely with Home Office business partners, Zone leaders, and other enterprise teams to strengthen field adoption of the Field Development System.

This role requires strategic thinking, relationship-building, strong facilitation and communication skills, project management capability, and the ability to drive initiatives across the enterprise.

What You'll Do:

• Leads rollout and continuous improvement of the Field Development System field manager workshops
• Partners with Home Office and Zone teams to drive adoption of FMS resources and coaching frameworks
• Supports enterprise alignment through clear communication, presentations, and engagement forums
• Synthesizes field feedback into program enhancements and strategy evolution
• Facilitates national webinars and participates in field-facing events and meetings
• Ability to partner with other business areas in the organization.

What You'll Bring:

• Bachelor’s Degree required
• Coaching experience and background
• Advanced degree or professional designation (ChFC or MBA) strongly preferred
• Field Development System certification strongly preferred
• 7+ years of experience in leadership development, stakeholder engagement, or field support roles
• Familiarity with AI-powered productivity or learning tools (e.g., ChatGPT, coaching simulations)
• Strong understanding of NYL’s Career Agency System and FDS coaching tools
• Highly Proficient in Microsoft Office (Word, PowerPoint, Excel)
• Operations management – Training support, communications and logistics
• Project management expertise
• Proven public speaking and facilitation skills
• Strong written communication and interpersonal influence
• Ability to travel for various training or meetings
• Ability to execute at a high, fast-paced level

Pay Transparency

Salary Range: $95,000 - $130,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91987

Senior Associate, Long-Term Care (LTC) Insurance Underwriter (Remote, any state, US)

Location Designation: Fully Remote

You are our future, and we commit to investing in you accordingly.

Role Overview:

We are seeking a detail-oriented and experienced Long-Term Care (LTC) Insurance Underwriter to join our team. The successful candidate will be responsible for evaluating, classifying, and rating insurance applications to ensure compliance with company guidelines and underwriting criteria. This role requires a thorough understanding of medical terminology and the impact of various medical impairments on individual morbidity risk. The ideal candidate will possess robust critical thinking skills, strong analytical skills, the ability to make decisive recommendations, and excellent communication and customer service skills.

What You'll Do:

• Analyze and evaluate insurance applications to determine the risk involved and decide whether to approve, decline, or request additional information.
• Classify morbidity risk for proposed insureds based on medical information, including medical history, cognitive test scores, medical records, and prescription and claims databases.
• Adhere to underwriting guidelines and procedures to ensure decisions align with corporate standards while maintaining productivity levels set by management.
• Respond to appealed decisions, reinstatements, and plan change requests. Prepare responses to special circumstance letters to applicants, agents, and medical professionals.
• Answer inquiries regarding eligibility, policies, underwriting guidelines, and compliance procedures.
• Exhibit effective communication and customer service skills both internally and externally, including professional verbal and written communication with team members, agents, clients, and field force.
• Consistently deliver high-quality underwriting decisions while meeting productivity expectations

What You'll Bring:

• Bachelor’s Degree preferred, BS, RN, or equivalent insurance industry experience.
• A minimum of 3 years of LTC underwriting experience, including working with agents, is preferred.
• Acceptable alternatives include life, disability, or health insurance underwriting experience.

• Solid understanding of risk factors relating to morbidity risk management.
• Knowledge of medical terminology or medical evaluation.
• Strong communication skills, both oral and written.
• Proficient PC skills.
• Effective time management skills.
• Strong organizational skills and good mathematical aptitude.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Ability to work independently on multiple projects.

Pay Transparency

Salary Range: $67,500-$117,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Our Benefits

Associate, New Business Concierge (Overland Park, KS, US)

Location Designation: Hybrid - 3 days per week

You are our future, and we commit to investing in you accordingly.

Role Overview:

The Associate New Business Concierge plays a critical role in supporting our Retail Life Third Party Distribution (also known publicly as Advanced Markets Network or AMN). This unit offers New York Life’s life insurance products—such as whole life, universal life, term, and linked-benefit policies—primarily through independent brokerage general agencies (BGAs) and high-net-worth-focused producers.

This role is responsible for delivering best-in-class service and operational coordination throughout the full life cycle of new business, from case submission through policy delivery and commission payment. Success in this role requires a strong sense of ownership, attention to detail, and the ability to navigate complex, fast-moving processes while maintaining proactive communication across internal teams and external partners.

You’ll act as a key liaison across our operational areas, internal stakeholders, and distribution partners—managing expectations, resolving issues, and helping drive the placement of new business. The ideal candidate is someone who thrives in a service-driven, deadline-sensitive environment and brings experience working across functions to ensure client satisfaction.

What You’ll Do:

Provide best in class service to Brokerage General Agencies (BGAs) and their case managers who serve the ultra-high net worth and niche business market.
Serve as the liaison between external partners (BGAs, brokers) and internal partners (including the New Business and Operations teams, Underwriting, Sales Support, Licensing & Contracting, Disbursements, and Field Directors).
Provide proactive case management from submission through commission payment, including pipeline monitoring and workflow management to anticipate delays, prioritize time-sensitive cases, and uphold service level agreements.
Take ownership of complex and high-priority cases, serving as the primary point of contact and coordinating resolution across multiple stakeholders.
Identify and resolve escalated issues independently; exercise sound judgment in determining when to escalate to leadership.
Provide mentorship, guidance, and training to other team members to support shared knowledge and consistent service delivery.
Conduct training and onboarding sessions for new firms or brokers as needed, tailored to nuanced process and case-level requirements.
Contribute to team-level process improvement initiatives, assist with quality control or good order reviews, and support deeper case analysis or exploration when assigned.
Maintain a thorough understanding of all product lines, new business protocols, age and amount requirements, new business and service systems, and related procedures.
Assist with special projects as assigned and provide backup support for other team members as needed to achieve workload balance. Support may include assisting with processing of applications, policy preparation, quality control, and other duties necessary to maintain service level standards.

What You’ll Bring:

Bachelor's degree or equivalent experience required.
3–5 years of relevant experience preferred, particularly in brokerage operations or new business processing.
Highly proficient in the Microsoft 365 product suite, including Word, Excel, Outlook, and PowerPoint.
Must demonstrate strong decision-making, ownership mentality, and time management skills.
Excellent interpersonal and communication skills, including the ability to convey technical and complex information clearly.
Ability to independently manage a high-volume workload, prioritize tasks effectively, and adapt to shifting priorities in a fast-paced environment.

Pay Transparency

Salary Range: $47,500-$72,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92020