Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 26 – 50 of 66 Page 2 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Representative, Incontestable Claims Examiner Representative, Incontestable Claims Examiner Remote, FL, US Aug 24, 2026	Remote, FL, US	Aug 24, 2026	Hybrid - 1 day per quarter
Annuity New Business Representative Annuity New Business Representative Remote, TX, US Aug 31, 2026	Remote, TX, US	Aug 31, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026	Cleveland, OH, US	Aug 31, 2026	Hybrid - 1 day per week
Brokerage Operations Manager, NYLIFE Securities 94806 Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026	Cleveland, OH, US	Sep 9, 2026	Hybrid - 2 days per week
Senior Representative Senior Representative Remote, any state, US Sep 15, 2026	Remote, any state, US	Sep 15, 2026	Hybrid - 3 days per quarter
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Sep 12, 2026	Cleveland, OH, US	Sep 12, 2026	Hybrid - 3 days per week
Eagle RIA Operations Manager Eagle RIA Operations Manager New York, NY, US Aug 27, 2026	New York, NY, US	Aug 27, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Sep 15, 2026	White Plains, NY, US	Sep 15, 2026	Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Corporate Vice President, Customer Insights Management Tampa, FL, US Sep 10, 2026	Tampa, FL, US	Sep 10, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US Sep 6, 2026	Tampa, FL, US	Sep 6, 2026	Hybrid - 3 days per week
Pension Risk Transfer Benefits & Implementation Associate Pension Risk Transfer Benefits & Implementation Associate Jersey City, NJ, US Sep 2, 2026	Jersey City, NJ, US	Sep 2, 2026	Hybrid - 3 days per week
Case Analyst Case Analyst Overland Park, KS, US Sep 11, 2026	Overland Park, KS, US	Sep 11, 2026	Hybrid - 3 days per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Sep 11, 2026	New York, NY, US	Sep 11, 2026	Hybrid - 3 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026	Jersey City, NJ, US	Sep 1, 2026	Hybrid - 3 days per week
Events Team Coordinator Events Team Coordinator New York, NY, US Sep 17, 2026	New York, NY, US	Sep 17, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 94643 Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 1, 2026	Westlake Village, CA, US	Sep 1, 2026	Hybrid - 4 days per week
New Business Service Representative 94492 New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026	St. Louis, MO, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94777 Agent Onboarding Analyst 94777 Houston, TX, US Sep 1, 2026	Houston, TX, US	Sep 1, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026	Edison, NJ, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026	Franklin, TN, US	Sep 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94633 Agent Onboarding Analyst 94633 Tampa, FL, US Sep 1, 2026	Tampa, FL, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Sep 8, 2026	Austin, TX, US	Sep 8, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026	Ankeny, IA, US	Sep 16, 2026	Hybrid - 4 days per week

Results 26 – 50 of 66 Page 2 of 3

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager