Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort descending Location Posting Date Location Designation
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CVP, National Implementation
CVP, National Implementation Remote, any state, US Feb 10, 2026
Remote, any state, US Feb 10, 2026 Fully Remote
Customer Service Representative, Life Insurance Tampa, FL, US Jan 30, 2026 Hybrid - 3 days per week
Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026 Hybrid - 3 days per week
Client Service Representative
Client Service Representative Bethlehem, PA, US Feb 7, 2026
Bethlehem, PA, US Feb 7, 2026 Hybrid - 3 days per week
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Feb 19, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Feb 8, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Feb 11, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Feb 6, 2026 Fully Onsite
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Feb 12, 2026
Anaheim, CA, US Feb 12, 2026 Hybrid - 4 days per week
Absence Planning System & Support Specialist
Absence Planning System & Support Specialist Remote, any state, US Feb 24, 2026
Remote, any state, US Feb 24, 2026 Fully Remote
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Feb 4, 2026 Hybrid - 3 days per week