Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort descending Location Posting Date Location Designation
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Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Apr 4, 2026
New York, NY, US Apr 4, 2026 Hybrid - 3 days per week
Group Life Claims Representative
Group Life Claims Representative Remote, any state, US Apr 14, 2026
Remote, any state, US Apr 14, 2026 Fully Remote
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Apr 16, 2026 Hybrid - 3 days per week
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US Apr 9, 2026
Pittsburgh, PA, US Apr 9, 2026 Hybrid - 3 days per week
Corporate Vice President, Director of Implementation Managers Remote, any state, US Apr 16, 2026 Fully Remote
Contracting & Licensing Service Professional 93463 New York, NY, US Apr 5, 2026 Hybrid - 4 days per week
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US Mar 28, 2026
Remote, any state, US Mar 28, 2026 Fully Remote
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Mar 20, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93172 Los Angeles, CA, US Mar 21, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Apr 10, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Apr 5, 2026 Fully Onsite
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US Apr 2, 2026
Edina, MN, US Apr 2, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93627
Agent Onboarding Analyst 93627 Frisco, TX, US Apr 2, 2026
Frisco, TX, US Apr 2, 2026 Hybrid - 4 days per week
Accidental Death and Dismemberment Group Claim Senior Representative Remote, any state, US Apr 14, 2026 Fully Remote
Absence Leave Manager - Pittsburgh
Absence Leave Manager - Pittsburgh Pittsburgh, PA, US Apr 2, 2026
Pittsburgh, PA, US Apr 2, 2026 Fully Onsite