Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort ascending
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Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Feb 8, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Feb 4, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Feb 5, 2026
Bridgewater, MA, US Feb 5, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93220
Insurance Onsite Relationship Specialist 93220 Horsham, PA, US Feb 14, 2026
Horsham, PA, US Feb 14, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Jan 21, 2026 Fully Onsite
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Feb 7, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Feb 6, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Feb 11, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Feb 5, 2026
Albuquerque, NM, US Feb 5, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Feb 4, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Feb 12, 2026
Overland Park, KS, US Feb 12, 2026 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Jan 20, 2026
Overland Park, KS, US Jan 20, 2026 Fully Onsite
Short Term Disability Claims Manager
Short Term Disability Claims Manager Remote, IA, US Feb 2, 2026
Remote, IA, US Feb 2, 2026 Fully Remote
Mandarin Life Solutions Customer Service Representative Remote, any state, US Feb 6, 2026 Fully Remote
Group Claims Representative
Group Claims Representative Remote, any state, US Jan 22, 2026
Remote, any state, US Jan 22, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Feb 10, 2026
Remote, any state, US Feb 10, 2026 Fully Remote
Accidental Death and Dismemberment Group Claim Sr Representative Remote, any state, US Jan 21, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Jan 21, 2026
Remote, any state, US Jan 21, 2026 Fully Remote
Life Solutions Customer Service Representative Dallas, TX, US Feb 3, 2026 Hybrid - 3 days per quarter
Client Service Representative
Client Service Representative Bethlehem, PA, US Feb 7, 2026
Bethlehem, PA, US Feb 7, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Jan 23, 2026 Hybrid - 3 days per week
Senior Institutional Client Service Representative - Stable Value & Guaranteed Products Jersey City, NJ, US Jan 19, 2026 Hybrid - 3 days per week
Client Service Representative- Institutional Annuities Jersey City, NJ, US Jan 29, 2026 Hybrid - 3 days per week