Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort ascending
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Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Jan 10, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93220
Insurance Onsite Relationship Specialist 93220 Horsham, PA, US Jan 16, 2026
Horsham, PA, US Jan 16, 2026 Fully Onsite
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Jan 9, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Jan 7, 2026
Bridgewater, MA, US Jan 7, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Jan 21, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Jan 8, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Jan 14, 2026
Overland Park, KS, US Jan 14, 2026 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Jan 20, 2026
Overland Park, KS, US Jan 20, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Jan 6, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Jan 22, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Jan 7, 2026
Albuquerque, NM, US Jan 7, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 92897 Phoenix, AZ, US Jan 10, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Jan 10, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93172 Los Angeles, CA, US Jan 10, 2026 Fully Onsite
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Jan 14, 2026
Remote, any state, US Jan 14, 2026 Fully Remote
Senior Associate, National Implementation Manager Remote, CA, US Jan 12, 2026 Fully Remote
Accidental Death and Dismemberment Group Claim Sr Representative Remote, any state, US Jan 21, 2026 Fully Remote
Group Claims Representative
Group Claims Representative Remote, any state, US Jan 22, 2026
Remote, any state, US Jan 22, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Jan 21, 2026
Remote, any state, US Jan 21, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Jan 12, 2026
Remote, any state, US Jan 12, 2026 Fully Remote
Senior Associate, Resource Planning and Forecasting Remote, FL, US Jan 31, 2026 Fully Remote
Client Service Representative
Client Service Representative Bethlehem, PA, US Jan 9, 2026
Bethlehem, PA, US Jan 9, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Jan 23, 2026 Hybrid - 3 days per week
Customer Service Advocate - Pittsburgh
Customer Service Advocate - Pittsburgh Pittsburgh, PA, US Jan 31, 2026
Pittsburgh, PA, US Jan 31, 2026 Hybrid - 3 days per week
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Jan 6, 2026 Hybrid - 3 days per week