Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort ascending
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Insurance Onsite Relationship Specialist 93892
Insurance Onsite Relationship Specialist 93892 Louisville, KY, US May 1, 2026
Louisville, KY, US May 1, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 1, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 1, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 1, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US May 9, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93611
Insurance Onsite Relationship Specialist 93611 Overland Park, KS, US Apr 25, 2026
Overland Park, KS, US Apr 25, 2026 Fully Onsite
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Apr 17, 2026
Remote, any state, US Apr 17, 2026 Fully Remote
Senior Associate, Complex Data Exchange Specialist
Senior Associate, Complex Data Exchange Specialist Remote, any state, US May 8, 2026
Remote, any state, US May 8, 2026 Fully Remote
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US May 13, 2026
Remote, any state, US May 13, 2026 Fully Remote
Corporate Vice President, Customer Data & Electronic Data Interchange (EDI) Services Remote, any state, US Apr 24, 2026 Fully Remote
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US May 1, 2026
Remote, any state, US May 1, 2026 Fully Remote
Corporate Vice President, Director of Implementation Managers Remote, any state, US May 15, 2026 Fully Remote
Sr. Representative, Variable Annuities Call Center 93818 Remote, any state, US May 6, 2026 Hybrid - 3 days per quarter
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Apr 23, 2026
White Plains, NY, US Apr 23, 2026 Hybrid - 3 days per week
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US May 8, 2026
Pittsburgh, PA, US May 8, 2026 Hybrid - 3 days per week
Service Representative, Research
Service Representative, Research Jersey City, NJ, US May 6, 2026
Jersey City, NJ, US May 6, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US May 3, 2026
New York, NY, US May 3, 2026 Hybrid - 3 days per week
Corporate Vice President, HRIS Manager
Corporate Vice President, HRIS Manager New York, NY, US May 5, 2026
New York, NY, US May 5, 2026 Hybrid - 3 days per week
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026 Hybrid - 3 days per week
CVP, Zone Agency Standards
CVP, Zone Agency Standards Alpharetta, GA, US May 4, 2026
Alpharetta, GA, US May 4, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US May 12, 2026
Dallas, TX, US May 12, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Apr 30, 2026 Hybrid - 3 days per week
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Service Representative
Service Representative Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US May 7, 2026 Hybrid - 3 days per week