Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort ascending
Reset
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Nov 7, 2026
Anchorage, AK, US Nov 7, 2026 Fully Onsite
GSOC Analyst
GSOC Analyst New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 95288 Austin, TX, US Oct 27, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Oct 29, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Oct 14, 2026 Fully Onsite
GSOC Supervisor
GSOC Supervisor New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 95225 Brooklyn, NY, US Nov 2, 2026 Fully Onsite
CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 30, 2026 Fully Onsite
Service Client Specialist to the Managing Partner 94730 Melville, NY, US Nov 7, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Oct 14, 2026 Fully Onsite
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Los Angeles, CA, US Oct 20, 2026
Los Angeles, CA, US Oct 20, 2026 Fully Onsite
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026
Remote, any state, US Oct 30, 2026 Fully Remote
Long-Term Disability Claim Manager
Long-Term Disability Claim Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Accidental Death and Dismemberment Senior Claim Representative Pittsburgh, PA, US Oct 27, 2026 Fully Remote
Absence Team Leader
Absence Team Leader Remote, any state, US Nov 10, 2026
Remote, any state, US Nov 10, 2026 Fully Remote
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Nov 7, 2026
Remote, any state, US Nov 7, 2026 Fully Remote
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Oct 28, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist New York, NY, US Nov 7, 2026
New York, NY, US Nov 7, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026
Remote, any state, US Oct 26, 2026 Fully Remote
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Oct 23, 2026 Hybrid - 1 day per quarter
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026 Hybrid - 1 day per week
Corporate Vice President, Customer Insights Management Tampa, FL, US Nov 7, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Nov 3, 2026 Hybrid - 3 days per week
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Oct 20, 2026 Hybrid - 3 days per week