Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort descending Posting Date Location Designation
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Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026
White Plains, NY, US Jul 19, 2026 Hybrid - 3 days per week
Field Service Onsite Relationship Specialist 94403 Victor, NY, US Jul 22, 2026 Fully Onsite
Senior Associate, Customer Insights
Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026
Tampa, FL, US Aug 2, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 94400
Agent Onboarding Analyst 94400 Spokane, WA, US Jul 14, 2026
Spokane, WA, US Jul 14, 2026 Hybrid - 4 days per week
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026 Fully Remote
Senior Representative, Accidental Death and Dismemberment Remote, any state, US Jul 15, 2026 Fully Remote
Senior Associate, Suitability Compliance
Senior Associate, Suitability Compliance Remote, any state, US Jul 29, 2026
Remote, any state, US Jul 29, 2026 Hybrid - 1 day per quarter
Senior Associate, Suitability Compliance Principal
Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Hybrid - 1 day per quarter
Mandarin/Cantonese Customer Service Representative
Mandarin/Cantonese Customer Service Representative Remote, any state, US Jul 13, 2026
Remote, any state, US Jul 13, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Fully Remote
Zone Associate
Zone Associate Plano, TX, US Jul 28, 2026
Plano, TX, US Jul 28, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Jul 30, 2026
Pittsburgh, PA, US Jul 30, 2026 Hybrid - 3 days per week
LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jul 29, 2026 Fully Onsite
New Business Service Representative 94433
New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026
Pittsburgh, PA, US Jul 22, 2026 Hybrid - 4 days per week
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US Aug 1, 2026
Overland Park, KS, US Aug 1, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026
New York, NY, US Jul 29, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Jul 21, 2026
New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Senior Associate Learning & Development
Senior Associate Learning & Development New York, NY, US Jul 11, 2026
New York, NY, US Jul 11, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 31, 2026 Hybrid - 3 days per week
Representative, Service Analyst
Representative, Service Analyst New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per quarter
Agent Onboarding Analyst 94143
Agent Onboarding Analyst 94143 New Orleans, LA, US Jul 22, 2026
New Orleans, LA, US Jul 22, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management Moosic, PA, US Jul 17, 2026 Fully Onsite
Client Service Representative
Client Service Representative Jersey City, NJ, US Jul 17, 2026
Jersey City, NJ, US Jul 17, 2026 Hybrid - 3 days per week