Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort descending Posting Date Location Designation
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Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Apr 23, 2026
White Plains, NY, US Apr 23, 2026 Hybrid - 3 days per week
Corporate Vice President, Customer Data & Electronic Data Interchange (EDI) Services Remote, any state, US Apr 24, 2026 Fully Remote
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US May 1, 2026
Remote, any state, US May 1, 2026 Fully Remote
Senior Associate, Complex Data Exchange Specialist
Senior Associate, Complex Data Exchange Specialist Remote, any state, US Apr 9, 2026
Remote, any state, US Apr 9, 2026 Fully Remote
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Apr 17, 2026
Remote, any state, US Apr 17, 2026 Fully Remote
Corporate Vice President, Director of Implementation Managers Remote, any state, US Apr 16, 2026 Fully Remote
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US Apr 9, 2026
Pittsburgh, PA, US Apr 9, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93866 Phoenix, AZ, US Apr 30, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93632
Insurance Onsite Relationship Specialist 93632 Perrysburg, OH, US May 2, 2026
Perrysburg, OH, US May 2, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93611
Insurance Onsite Relationship Specialist 93611 Overland Park, KS, US Apr 25, 2026
Overland Park, KS, US Apr 25, 2026 Fully Onsite
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Apr 26, 2026 Hybrid - 4 days per week
Office Manager, Corporate Events
Office Manager, Corporate Events New York, NY, US Apr 17, 2026
New York, NY, US Apr 17, 2026 Hybrid - 3 days per week
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Apr 20, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US May 3, 2026
New York, NY, US May 3, 2026 Hybrid - 3 days per week
Contracting & Licensing Service Professional 93463 New York, NY, US May 4, 2026 Hybrid - 4 days per week
Corporate Vice President, HRIS Manager
Corporate Vice President, HRIS Manager New York, NY, US May 5, 2026
New York, NY, US May 5, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93628 Melville, NY, US Apr 25, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93892
Insurance Onsite Relationship Specialist 93892 Louisville, KY, US May 1, 2026
Louisville, KY, US May 1, 2026 Fully Onsite
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Apr 23, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93627
Agent Onboarding Analyst 93627 Frisco, TX, US May 1, 2026
Frisco, TX, US May 1, 2026 Hybrid - 4 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Apr 23, 2026
Edison, NJ, US Apr 23, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 1, 2026 Fully Onsite
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US May 1, 2026
Edina, MN, US May 1, 2026 Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Apr 10, 2026 Fully Onsite