Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort descending Posting Date Location Designation
Reset
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Jan 9, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Jan 10, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Jan 8, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Jan 22, 2026 Fully Onsite
Customer Service Representative, Life Insurance Tampa, FL, US Jan 30, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 92777 Shreveport, LA, US Feb 1, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93133 San Ramon, CA, US Jan 31, 2026 Hybrid - 4 days per week
Short Term Disability Claims Manager
Short Term Disability Claims Manager Remote, IA, US Feb 2, 2026
Remote, IA, US Feb 2, 2026 Fully Remote
Senior Associate, Resource Planning and Forecasting Remote, FL, US Jan 31, 2026 Fully Remote
Senior Associate, National Implementation Manager Remote, CA, US Jan 12, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Jan 14, 2026
Remote, any state, US Jan 14, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Jan 12, 2026
Remote, any state, US Jan 12, 2026 Fully Remote
Accidental Death and Dismemberment Group Claim Sr Representative Remote, any state, US Jan 21, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Jan 21, 2026
Remote, any state, US Jan 21, 2026 Fully Remote
Group Claims Representative
Group Claims Representative Remote, any state, US Jan 22, 2026
Remote, any state, US Jan 22, 2026 Fully Remote
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Jan 22, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 92897 Phoenix, AZ, US Jan 10, 2026 Fully Onsite
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Feb 4, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 92943
Life Insurance New Business Service Representative 92943 Palm Beach Gardens, FL, US Jan 15, 2026
Palm Beach Gardens, FL, US Jan 15, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Jan 14, 2026
Overland Park, KS, US Jan 14, 2026 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Jan 20, 2026
Overland Park, KS, US Jan 20, 2026 Fully Onsite
Vice President, Head of Policy Administration System Transformation New York, NY, US Jan 23, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Feb 4, 2026 Fully Onsite