Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 66 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Absence Team Leader Absence Team Leader Remote, any state, US Sep 11, 2026	Remote, any state, US	Sep 11, 2026	Fully Remote
Agent Onboarding Analyst Agent Onboarding Analyst Pittsburgh, PA, US Aug 26, 2026	Pittsburgh, PA, US	Aug 26, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Bridgewater, MA, US Aug 26, 2026	Bridgewater, MA, US	Aug 26, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94627 Agent Onboarding Analyst 94627 Denver, CO, US Sep 1, 2026	Denver, CO, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94628 Agent Onboarding Analyst 94628 New Orleans, LA, US Sep 1, 2026	New Orleans, LA, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Sep 8, 2026	Austin, TX, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94630 Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 1, 2026	Charlotte, NC, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026	Franklin, TN, US	Sep 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94632 Agent Onboarding Analyst 94632 Vienna, VA, US Sep 9, 2026	Vienna, VA, US	Sep 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94633 Agent Onboarding Analyst 94633 Tampa, FL, US Sep 1, 2026	Tampa, FL, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94634 Agent Onboarding Analyst 94634 Jacksonville, FL, US Sep 10, 2026	Jacksonville, FL, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94635 Agent Onboarding Analyst 94635 Charleston, SC, US Sep 10, 2026	Charleston, SC, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94636 Agent Onboarding Analyst 94636 Louisville, KY, US Sep 10, 2026	Louisville, KY, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94637 Agent Onboarding Analyst 94637 Lubbock, TX, US Sep 8, 2026	Lubbock, TX, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94638 Agent Onboarding Analyst 94638 Macon, GA, US Sep 8, 2026	Macon, GA, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94642 Agent Onboarding Analyst 94642 Phoenix, AZ, US Sep 8, 2026	Phoenix, AZ, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94643 Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 1, 2026	Westlake Village, CA, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94777 Agent Onboarding Analyst 94777 Houston, TX, US Sep 1, 2026	Houston, TX, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Operations Specialist 94812 Agent Operations Specialist 94812 Remote, any state, US Sep 11, 2026	Remote, any state, US	Sep 11, 2026	Fully Remote
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Representative Annuity New Business Representative Remote, TX, US Aug 31, 2026	Remote, TX, US	Aug 31, 2026	Hybrid - 1 day per quarter
Assistant Vice President - Private Equity Fund Accounting & Operations Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Aug 26, 2026	Remote, any state, US	Aug 26, 2026	Hybrid - 1 day per quarter
Associate Service Leader Onsite Relationship Management 94805 Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Sep 15, 2026	Sunrise, FL, US	Sep 15, 2026	Fully Onsite

Results 1 – 25 of 66 Page 1 of 3

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager