Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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Agent Onboarding Analyst 94400
Agent Onboarding Analyst 94400 Spokane, WA, US Jul 14, 2026
Spokane, WA, US Jul 14, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Aug 3, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Manager 94480 Edina, MN, US Aug 3, 2026 Fully Onsite
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 31, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Jul 10, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Jul 21, 2026
New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Field Service Onsite Relationship Specialist 94403 Victor, NY, US Jul 22, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94498 Spokane, WA, US Aug 6, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94500 Dallas, TX, US Aug 5, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94526 Anaheim, CA, US Aug 5, 2026 Fully Onsite
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026
White Plains, NY, US Jul 19, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026
New York, NY, US Jul 29, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Jul 30, 2026
Pittsburgh, PA, US Jul 30, 2026 Hybrid - 3 days per week
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US Aug 1, 2026
Overland Park, KS, US Aug 1, 2026 Hybrid - 3 days per week
Long Term Disability Team Leader
Long Term Disability Team Leader Remote, any state, US Jun 15, 2026
Remote, any state, US Jun 15, 2026 Fully Remote
LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jul 29, 2026 Fully Onsite
Manager, Customer Advocacy 94430
Manager, Customer Advocacy 94430 Dallas, TX, US Aug 4, 2026
Dallas, TX, US Aug 4, 2026 Hybrid - 2 days per week
Manager, In-Force Services 93863
Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026
Dallas, TX, US Jul 16, 2026 Hybrid - 2 days per week
Mandarin/Cantonese Customer Service Representative
Mandarin/Cantonese Customer Service Representative Remote, any state, US Jul 13, 2026
Remote, any state, US Jul 13, 2026 Fully Remote
New Business Service Representative 94343
New Business Service Representative 94343 Frisco, TX, US Jul 9, 2026
Frisco, TX, US Jul 9, 2026 Hybrid - 4 days per week
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Jul 14, 2026
Edison, NJ, US Jul 14, 2026 Hybrid - 4 days per week
New Business Service Representative 94433
New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026
Pittsburgh, PA, US Jul 22, 2026 Hybrid - 4 days per week
Representative, Service Analyst
Representative, Service Analyst New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per quarter
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026 Hybrid - 3 days per week