Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Jan 6, 2026 Hybrid - 3 days per week
Absence Leave Manager
Absence Leave Manager Remote, any state, US Jan 7, 2026
Remote, any state, US Jan 7, 2026 Fully Remote
Agent Onboarding Analyst 92771
Agent Onboarding Analyst 92771 Maitland, FL, US Dec 28, 2025
Maitland, FL, US Dec 28, 2025 Hybrid - 4 days per week
Agent Onboarding Analyst 93062
Agent Onboarding Analyst 93062 Fargo, ND, US Dec 23, 2025
Fargo, ND, US Dec 23, 2025 Hybrid - 4 days per week
Associate Service Leader - 93002
Associate Service Leader - 93002 Vienna, VA, US Jan 8, 2026
Vienna, VA, US Jan 8, 2026 Hybrid - 4 days per week
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Dec 24, 2025
New York, NY, US Dec 24, 2025 Hybrid - 2 days per week
Client Service Representative
Client Service Representative Bethlehem, PA, US Jan 9, 2026
Bethlehem, PA, US Jan 9, 2026 Hybrid - 3 days per week
Corporate Vice President, Research and Resolution Team Dallas, TX, US Dec 22, 2025 Hybrid - 3 days per week
Customer Service Advocate - Pittsburgh
Customer Service Advocate - Pittsburgh Pittsburgh, PA, US Jan 2, 2026
Pittsburgh, PA, US Jan 2, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Jan 1, 2026 Hybrid - 3 days per week
CVP, National Implementation
CVP, National Implementation Remote, any state, US Dec 14, 2025
Remote, any state, US Dec 14, 2025 Fully Remote
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Jan 7, 2026
Albuquerque, NM, US Jan 7, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Jan 7, 2026
Bridgewater, MA, US Jan 7, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Dec 16, 2025
Overland Park, KS, US Dec 16, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93110 Tampa, FL, US Dec 24, 2025 Fully Onsite
Insurance Service Professional - New Business Processing 92956 Brooklyn, NY, US Dec 19, 2025 Hybrid - 4 days per week
Insurance Service Professional 92460
Insurance Service Professional 92460 Westlake Village, CA, US Dec 30, 2025
Westlake Village, CA, US Dec 30, 2025 Hybrid - 4 days per week
Insurance Service Professional 92637
Insurance Service Professional 92637 Newport Beach, CA, US Dec 22, 2025
Newport Beach, CA, US Dec 22, 2025 Hybrid - 4 days per week
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Jan 3, 2026
Denver, CO, US Jan 3, 2026 Hybrid - 4 days per week
Insurance Service Professional 92719
Insurance Service Professional 92719 Irvine, CA, US Jan 8, 2026
Irvine, CA, US Jan 8, 2026 Hybrid - 4 days per week
Insurance Service Professional 92890
Insurance Service Professional 92890 Edison, NJ, US Jan 9, 2026
Edison, NJ, US Jan 9, 2026 Hybrid - 4 days per week
Insurance Service Professional 93087
Insurance Service Professional 93087 Lafayette, LA, US Dec 23, 2025
Lafayette, LA, US Dec 23, 2025 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93041 Greenville, SC, US Dec 23, 2025 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Dec 24, 2025 Hybrid - 4 days per week
Life Insurance New Business Service Representative 92777 Shreveport, LA, US Jan 3, 2026 Hybrid - 4 days per week