Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 39 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Service Leader, Onsite Relationship Management 93242 Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Mar 5, 2026	New Windsor, NY, US	Mar 5, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93171 Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Mar 9, 2026	Wayne, PA, US	Mar 9, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93210 Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Feb 19, 2026	Edison, NJ, US	Feb 19, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 93488 Field Service Onsite Relationship Specialist 93488 Mt. Laurel, NJ, US Mar 4, 2026	Mt. Laurel, NJ, US	Mar 4, 2026	Fully Onsite
Senior Associate, Continuous Improvement Project Manager Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Mar 9, 2026	White Plains, NY, US	Mar 9, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 93031 Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Mar 6, 2026	Bridgewater, MA, US	Mar 6, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Mar 7, 2026	Vienna, VA, US	Mar 7, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93389 Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Feb 19, 2026	Memphis, TN, US	Feb 19, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93430 Service Leader, Onsite Relationship Management 93430 Miami, FL, US Mar 5, 2026	Miami, FL, US	Mar 5, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Feb 11, 2026	Denver, CO, US	Feb 11, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 93491 Insurance Onsite Relationship Specialist 93491 San Jose, CA, US Mar 3, 2026	San Jose, CA, US	Mar 3, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Manager 93530 Associate Service Leader, Onsite Relationship Manager 93530 Westlake Village, CA, US Mar 4, 2026	Westlake Village, CA, US	Mar 4, 2026	Fully Onsite
Senior Associate, Absence Planning Configuration Specialist Senior Associate, Absence Planning Configuration Specialist Remote, any state, US Feb 24, 2026	Remote, any state, US	Feb 24, 2026	Fully Remote
Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Remote, any state, US Mar 3, 2026	Remote, any state, US	Mar 3, 2026	Fully Remote
Business Unit CI Sustainability Leader within Claim Operations Business Unit CI Sustainability Leader within Claim Operations Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
Business Unit CI Sustainability Leader - Service Operations Business Unit CI Sustainability Leader - Service Operations Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
RIA Operations Specialist RIA Operations Specialist Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
RIA Senior Specialist RIA Senior Specialist Remote, any state, US Feb 26, 2026	Remote, any state, US	Feb 26, 2026	Fully Remote
Sr. Representative CS3 - Business Solutions Call Center 93236 Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026	Cleveland, OH, US	Feb 20, 2026	Hybrid - 1 day per month
Manager, In-Force Service Call Center 93472 Manager, In-Force Service Call Center 93472 Dallas, TX, US Mar 3, 2026	Dallas, TX, US	Mar 3, 2026	Hybrid - 2 days per week
Client Service Representative- Institutional Annuities Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026	Jersey City, NJ, US	Feb 27, 2026	Hybrid - 3 days per week
Client Service Representative Client Service Representative Bethlehem, PA, US Mar 9, 2026	Bethlehem, PA, US	Mar 9, 2026	Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Feb 17, 2026	New York, NY, US	Feb 17, 2026	Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026	New York, NY, US	Feb 21, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations Cleveland, OH, US Mar 6, 2026	Cleveland, OH, US	Mar 6, 2026	Hybrid - 3 days per week

Results 1 – 25 of 39 Page 1 of 2

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