Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 39 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Field Service Onsite Relationship Specialist 94403 Field Service Onsite Relationship Specialist 94403 Victor, NY, US Jul 22, 2026	Victor, NY, US	Jul 22, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94500 Field Service Onsite Relationship Specialist 94500 Dallas, TX, US Aug 5, 2026	Dallas, TX, US	Aug 5, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Jul 27, 2026	Austin, TX, US	Jul 27, 2026	Fully Onsite
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jul 17, 2026	Moosic, PA, US	Jul 17, 2026	Fully Onsite
Associate Service Leader Onsite Relationship Management 94534 Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Aug 3, 2026	Glendale, CA, US	Aug 3, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94498 Field Service Onsite Relationship Specialist 94498 Spokane, WA, US Aug 6, 2026	Spokane, WA, US	Aug 6, 2026	Fully Onsite
Associate Service Leader Onsite Relationship Manager 94480 Associate Service Leader Onsite Relationship Manager 94480 Edina, MN, US Aug 3, 2026	Edina, MN, US	Aug 3, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Aug 6, 2026	Glendale, CA, US	Aug 6, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94526 Field Service Onsite Relationship Specialist 94526 Anaheim, CA, US Aug 5, 2026	Anaheim, CA, US	Aug 5, 2026	Fully Onsite
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026	Remote, any state, US	Jul 22, 2026	Fully Remote
Voluntary Benefits Wellness Claims Specialist Voluntary Benefits Wellness Claims Specialist Remote, GA, US Aug 5, 2026	Remote, GA, US	Aug 5, 2026	Fully Remote
Senior Representative, Accidental Death and Dismemberment Senior Representative, Accidental Death and Dismemberment Remote, any state, US Jul 15, 2026	Remote, any state, US	Jul 15, 2026	Fully Remote
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Jul 31, 2026	Remote, any state, US	Jul 31, 2026	Fully Remote
Mandarin/Cantonese Customer Service Representative Mandarin/Cantonese Customer Service Representative Remote, any state, US Jul 13, 2026	Remote, any state, US	Jul 13, 2026	Fully Remote
Long Term Disability Team Leader Long Term Disability Team Leader Remote, any state, US Aug 7, 2026	Remote, any state, US	Aug 7, 2026	Fully Remote
Senior Associate, Suitability Compliance Senior Associate, Suitability Compliance Remote, any state, US Jul 29, 2026	Remote, any state, US	Jul 29, 2026	Hybrid - 1 day per quarter
Senior Associate, Suitability Compliance Principal Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026	Remote, any state, US	Jul 31, 2026	Hybrid - 1 day per quarter
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026	Dallas, TX, US	Jul 16, 2026	Hybrid - 2 days per week
Manager, Customer Advocacy 94430 Manager, Customer Advocacy 94430 Dallas, TX, US Aug 4, 2026	Dallas, TX, US	Aug 4, 2026	Hybrid - 2 days per week
Representative, Service Analyst Representative, Service Analyst New York, NY, US Jul 15, 2026	New York, NY, US	Jul 15, 2026	Hybrid - 3 days per quarter
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026	Austin, TX, US	Aug 2, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026	White Plains, NY, US	Jul 19, 2026	Hybrid - 3 days per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026	Cleveland, OH, US	Jul 16, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026	New York, NY, US	Jul 29, 2026	Hybrid - 3 days per week
Senior Associate, Customer Insights Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026	Tampa, FL, US	Aug 2, 2026	Hybrid - 3 days per week

Results 1 – 25 of 39 Page 1 of 2

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