Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort descending Posting Date Location Designation
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Claims Representative, Group Membership Association Division White Plains, NY, US Oct 26, 2026 Hybrid - 6 days per month
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Nov 12, 2026
White Plains, NY, US Nov 12, 2026 Hybrid - 3 days per week
New Business Service Representative 94836
New Business Service Representative 94836 Wayne, PA, US Nov 14, 2026
Wayne, PA, US Nov 14, 2026 Hybrid - 4 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Nov 3, 2026 Hybrid - 3 days per week
Corporate Vice President, IVR & Voice Technology Tampa, FL, US Oct 31, 2026 Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Tampa, FL, US Nov 7, 2026 Hybrid - 3 days per week
Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Nov 12, 2026 Fully Onsite
Agent Onboarding Analyst 95323
Agent Onboarding Analyst 95323 St. Louis, MO, US Nov 4, 2026
St. Louis, MO, US Nov 4, 2026 Hybrid - 4 days per week
New Business Service Representative 94855
New Business Service Representative 94855 San Ramon, CA, US Nov 15, 2026
San Ramon, CA, US Nov 15, 2026 Hybrid - 4 days per week
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Oct 28, 2026 Fully Remote
Absence Team Leader
Absence Team Leader Remote, any state, US Nov 10, 2026
Remote, any state, US Nov 10, 2026 Fully Remote
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Oct 23, 2026 Hybrid - 1 day per quarter
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Nov 7, 2026
Remote, any state, US Nov 7, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026
Remote, any state, US Oct 26, 2026 Fully Remote
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026
Remote, any state, US Oct 30, 2026 Fully Remote
Long-Term Disability Claim Manager
Long-Term Disability Claim Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Accidental Death and Dismemberment Senior Claim Representative Pittsburgh, PA, US Oct 27, 2026 Fully Remote
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Oct 20, 2026 Hybrid - 3 days per week
Associate, Commission Analyst
Associate, Commission Analyst Overland Park, KS, US Oct 27, 2026
Overland Park, KS, US Oct 27, 2026 Hybrid - 3 days per week
GSOC Analyst
GSOC Analyst New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
GSOC Supervisor
GSOC Supervisor New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
RIA Senior Specialist
RIA Senior Specialist New York, NY, US Nov 7, 2026
New York, NY, US Nov 7, 2026 Fully Remote
Agent Onboarding Analyst
Agent Onboarding Analyst New York, NY, US Nov 7, 2026
New York, NY, US Nov 7, 2026 Hybrid - 4 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Nov 8, 2026
New York, NY, US Nov 8, 2026 Hybrid - 3 days per week