Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort descending Posting Date Location Designation
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Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Jan 9, 2026 Fully Onsite
Insurance Service Professional 92460
Insurance Service Professional 92460 Westlake Village, CA, US Dec 30, 2025
Westlake Village, CA, US Dec 30, 2025 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 93171 Wayne, PA, US Jan 10, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93002 Vienna, VA, US Jan 8, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Dec 24, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93110 Tampa, FL, US Dec 24, 2025 Fully Onsite
Customer Service Representative, Life Insurance Tampa, FL, US Jan 1, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 92777 Shreveport, LA, US Jan 3, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93133 San Ramon, CA, US Jan 2, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93088 San Antonio, TX, US Dec 24, 2025 Hybrid - 4 days per week
Senior Associate, Resource Planning and Forecasting Remote, FL, US Jan 2, 2026 Fully Remote
Senior Associate, National Implementation Manager Remote, CA, US Jan 12, 2026 Fully Remote
LTD Team Leader
LTD Team Leader Remote, any state, US Jan 8, 2026
Remote, any state, US Jan 8, 2026 Fully Remote
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Jan 14, 2026
Remote, any state, US Jan 14, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Jan 12, 2026
Remote, any state, US Jan 12, 2026 Fully Remote
Absence Leave Manager
Absence Leave Manager Remote, any state, US Jan 7, 2026
Remote, any state, US Jan 7, 2026 Fully Remote
Customer Service Advocate - Pittsburgh
Customer Service Advocate - Pittsburgh Pittsburgh, PA, US Jan 2, 2026
Pittsburgh, PA, US Jan 2, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 92897 Phoenix, AZ, US Jan 10, 2026 Fully Onsite
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Dec 24, 2025 Hybrid - 4 days per week
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Jan 6, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 92943
Life Insurance New Business Service Representative 92943 Palm Beach Gardens, FL, US Jan 15, 2026
Palm Beach Gardens, FL, US Jan 15, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Jan 14, 2026
Overland Park, KS, US Jan 14, 2026 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Dec 22, 2025
Overland Park, KS, US Dec 22, 2025 Fully Onsite
Insurance Service Professional 92637
Insurance Service Professional 92637 Newport Beach, CA, US Dec 22, 2025
Newport Beach, CA, US Dec 22, 2025 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Jan 6, 2026 Fully Onsite