Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Jan 6, 2026 Hybrid - 3 days per week
Absence Leave Manager
Absence Leave Manager Remote, any state, US Jan 7, 2026
Remote, any state, US Jan 7, 2026 Fully Remote
Agent Onboarding Analyst 93062
Agent Onboarding Analyst 93062 Fargo, ND, US Dec 23, 2025
Fargo, ND, US Dec 23, 2025 Hybrid - 4 days per week
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Jan 14, 2026
Anaheim, CA, US Jan 14, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 93002 Vienna, VA, US Jan 8, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93167 Denver, CO, US Jan 10, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93171 Wayne, PA, US Jan 10, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93172 Los Angeles, CA, US Jan 10, 2026 Fully Onsite
Client Service Representative
Client Service Representative Bethlehem, PA, US Jan 9, 2026
Bethlehem, PA, US Jan 9, 2026 Hybrid - 3 days per week
Corporate Vice President, Research and Resolution Team Dallas, TX, US Dec 22, 2025 Hybrid - 3 days per week
Customer Service Advocate - Pittsburgh
Customer Service Advocate - Pittsburgh Pittsburgh, PA, US Jan 2, 2026
Pittsburgh, PA, US Jan 2, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Jan 1, 2026 Hybrid - 3 days per week
CVP, National Implementation
CVP, National Implementation Remote, any state, US Jan 12, 2026
Remote, any state, US Jan 12, 2026 Fully Remote
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Jan 14, 2026
Remote, any state, US Jan 14, 2026 Fully Remote
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Jan 7, 2026
Albuquerque, NM, US Jan 7, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Jan 7, 2026
Bridgewater, MA, US Jan 7, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Jan 14, 2026
Overland Park, KS, US Jan 14, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93110 Tampa, FL, US Dec 24, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93220
Insurance Onsite Relationship Specialist 93220 Horsham, PA, US Jan 16, 2026
Horsham, PA, US Jan 16, 2026 Fully Onsite
Insurance Service Professional - New Business Processing 92956 Brooklyn, NY, US Jan 17, 2026 Hybrid - 4 days per week
Insurance Service Professional 92460
Insurance Service Professional 92460 Westlake Village, CA, US Dec 30, 2025
Westlake Village, CA, US Dec 30, 2025 Hybrid - 4 days per week
Insurance Service Professional 92637
Insurance Service Professional 92637 Newport Beach, CA, US Dec 22, 2025
Newport Beach, CA, US Dec 22, 2025 Hybrid - 4 days per week
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Jan 3, 2026
Denver, CO, US Jan 3, 2026 Hybrid - 4 days per week
Insurance Service Professional 92719
Insurance Service Professional 92719 Irvine, CA, US Jan 8, 2026
Irvine, CA, US Jan 8, 2026 Hybrid - 4 days per week
Insurance Service Professional 92890
Insurance Service Professional 92890 Edison, NJ, US Jan 9, 2026
Edison, NJ, US Jan 9, 2026 Hybrid - 4 days per week