Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 61 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Service Leader, Onsite Relationship Management 94837 Service Leader, Onsite Relationship Management 94837 Waltham, MA, US Sep 11, 2026	Waltham, MA, US	Sep 11, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 94626 Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Sep 24, 2026	Harrisburg, PA, US	Sep 24, 2026	Fully Onsite
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Sep 13, 2026	Moosic, PA, US	Sep 13, 2026	Fully Onsite
Service Client Specialist to the Managing Partner 94730 Service Client Specialist to the Managing Partner 94730 Melville, NY, US Sep 10, 2026	Melville, NY, US	Sep 10, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Maitland, FL, US Aug 31, 2026	Maitland, FL, US	Aug 31, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Sep 4, 2026	Glendale, CA, US	Sep 4, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Dallas, TX, US Sep 24, 2026	Dallas, TX, US	Sep 24, 2026	Fully Onsite
Senior Representative Senior Representative Remote, any state, US Sep 15, 2026	Remote, any state, US	Sep 15, 2026	Hybrid - 3 days per quarter
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Sep 12, 2026	Cleveland, OH, US	Sep 12, 2026	Hybrid - 3 days per week
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Sep 27, 2026	Remote, any state, US	Sep 27, 2026	Fully Remote
Senior Associate, Data Exchange Specialist Senior Associate, Data Exchange Specialist Remote, any state, US Sep 10, 2026	Remote, any state, US	Sep 10, 2026	Fully Remote
Senior Associate, Corporate Event Planner Senior Associate, Corporate Event Planner New York, NY, US Sep 21, 2026	New York, NY, US	Sep 21, 2026	Hybrid - 3 days per week
Senior Associate, Claims Senior Associate, Claims White Plains, NY, US Sep 9, 2026	White Plains, NY, US	Sep 9, 2026	Hybrid - 6 days per month
Representative, Incontestable Claims Examiner Representative, Incontestable Claims Examiner Remote, FL, US Sep 22, 2026	Remote, FL, US	Sep 22, 2026	Hybrid - 1 day per quarter
Representative, Absence Leave Manager Representative, Absence Leave Manager Remote, any state, US Sep 19, 2026	Remote, any state, US	Sep 19, 2026	Fully Remote
New Business Service Representative 94885 New Business Service Representative 94885 San Ramon, CA, US Sep 18, 2026	San Ramon, CA, US	Sep 18, 2026	Hybrid - 4 days per week
New Business Service Representative 94836 New Business Service Representative 94836 Wayne, PA, US Sep 17, 2026	Wayne, PA, US	Sep 17, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026	Ankeny, IA, US	Sep 16, 2026	Hybrid - 4 days per week
New Business Service Representative 94492 New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026	St. Louis, MO, US	Sep 10, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026	Edison, NJ, US	Sep 10, 2026	Hybrid - 4 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026	Cleveland, OH, US	Aug 31, 2026	Hybrid - 1 day per week
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026	Dallas, TX, US	Sep 18, 2026	Hybrid - 6 days per month
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026	Jersey City, NJ, US	Sep 1, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Sep 15, 2026	White Plains, NY, US	Sep 15, 2026	Hybrid - 3 days per week
Group Claim Associate Analyst Group Claim Associate Analyst Remote, any state, US Sep 22, 2026	Remote, any state, US	Sep 22, 2026	Fully Remote

Results 1 – 25 of 61 Page 1 of 3

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager