Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 30 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Sr Representative, Business Solutions Service Team 93995 Sr Representative, Business Solutions Service Team 93995 Remote, any state, US May 28, 2026	Remote, any state, US	May 28, 2026	Hybrid - 1 day per month
Service Representative, Research Service Representative, Research Jersey City, NJ, US Jun 4, 2026	Jersey City, NJ, US	Jun 4, 2026	Hybrid - 3 days per week
Service Representative Service Representative Overland Park, KS, US Jun 4, 2026	Overland Park, KS, US	Jun 4, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 94123 Service Leader, Onsite Relationship Management 94123 Melville, NY, US Jun 18, 2026	Melville, NY, US	Jun 18, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93875 Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 30, 2026	Ankeny, IA, US	May 30, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 30, 2026	Edina, MN, US	May 30, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 30, 2026	Austin, TX, US	May 30, 2026	Fully Onsite
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jun 18, 2026	Moosic, PA, US	Jun 18, 2026	Fully Onsite
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jun 17, 2026	Cleveland, OH, US	Jun 17, 2026	Hybrid - 3 days per week
Senior Associate, Customer Insights Senior Associate, Customer Insights Tampa, FL, US Jun 5, 2026	Tampa, FL, US	Jun 5, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development Cleveland, OH, US Jun 12, 2026	Cleveland, OH, US	Jun 12, 2026	Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jun 5, 2026	Austin, TX, US	Jun 5, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jun 17, 2026	Dallas, TX, US	Jun 17, 2026	Hybrid - 2 days per week
Long Term Disability Team Leader Long Term Disability Team Leader Remote, any state, US Jun 15, 2026	Remote, any state, US	Jun 15, 2026	Fully Remote
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Jun 20, 2026	Jacksonville, FL, US	Jun 20, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93629 Life Insurance New Business Service Representative 93629 Melville, NY, US Jun 16, 2026	Melville, NY, US	Jun 16, 2026	Hybrid - 4 days per week
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US Jun 4, 2026	Overland Park, KS, US	Jun 4, 2026	Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 94226 Insurance Onsite Relationship Specialist 94226 Bellevue, WA, US Jun 15, 2026	Bellevue, WA, US	Jun 15, 2026	Fully Onsite
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Jun 17, 2026	Jersey City, NJ, US	Jun 17, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jun 1, 2026	New York, NY, US	Jun 1, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Jun 20, 2026	White Plains, NY, US	Jun 20, 2026	Hybrid - 3 days per week
Experience Insights Analyst Experience Insights Analyst Cleveland, OH, US Jun 12, 2026	Cleveland, OH, US	Jun 12, 2026	Hybrid - 1 day per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Jun 16, 2026	New York, NY, US	Jun 16, 2026	Hybrid - 3 days per week
CVP, Zone Agency Standards CVP, Zone Agency Standards Alpharetta, GA, US Jun 2, 2026	Alpharetta, GA, US	Jun 2, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US Jun 11, 2026	Tampa, FL, US	Jun 11, 2026	Hybrid - 3 days per week

Results 1 – 25 of 30 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager