Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 39 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026	New York, NY, US	Feb 21, 2026	Hybrid - 3 days per week
Sr. Representative CS3 - Business Solutions Call Center 93236 Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026	Cleveland, OH, US	Feb 20, 2026	Hybrid - 1 day per month
Service Leader, Onsite Relationship Management 93430 Service Leader, Onsite Relationship Management 93430 Miami, FL, US Mar 5, 2026	Miami, FL, US	Mar 5, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93389 Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Feb 19, 2026	Memphis, TN, US	Feb 19, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93242 Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Mar 5, 2026	New Windsor, NY, US	Mar 5, 2026	Fully Onsite
Senior Representative, Case Analyst Senior Representative, Case Analyst Overland Park, KS, US Feb 18, 2026	Overland Park, KS, US	Feb 18, 2026	Hybrid - 3 days per week
Senior Associate, Continuous Improvement Project Manager Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Feb 7, 2026	White Plains, NY, US	Feb 7, 2026	Fully Onsite
Senior Associate, Absence Planning Configuration Specialist Senior Associate, Absence Planning Configuration Specialist Remote, any state, US Feb 24, 2026	Remote, any state, US	Feb 24, 2026	Fully Remote
RIA Senior Specialist RIA Senior Specialist Remote, any state, US Feb 26, 2026	Remote, any state, US	Feb 26, 2026	Fully Remote
RIA Operations Specialist RIA Operations Specialist Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
New Business Service Representative 93420 New Business Service Representative 93420 Johnstown, PA, US Feb 13, 2026	Johnstown, PA, US	Feb 13, 2026	Hybrid - 4 days per week
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026	Edison, NJ, US	Feb 24, 2026	Hybrid - 4 days per week
Manager, In-Force Service Call Center 93472 Manager, In-Force Service Call Center 93472 Dallas, TX, US Mar 3, 2026	Dallas, TX, US	Mar 3, 2026	Hybrid - 2 days per week
Life Insurance New Business Service Representative 93462 Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026	Newport Beach, CA, US	Feb 27, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93418 Life Insurance New Business Service Representative 93418 Edinburg, TX, US Feb 12, 2026	Edinburg, TX, US	Feb 12, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93199 Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Feb 12, 2026	Albuquerque, NM, US	Feb 12, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Feb 20, 2026	Phoenix, AZ, US	Feb 20, 2026	Hybrid - 4 days per week
Insurance Service Professional 93473 Insurance Service Professional 93473 Uniondale, NY, US Mar 7, 2026	Uniondale, NY, US	Mar 7, 2026	Hybrid - 4 days per week
Insurance Service Professional 93463 Insurance Service Professional 93463 New York, NY, US Mar 7, 2026	New York, NY, US	Mar 7, 2026	Hybrid - 4 days per week
Insurance Service Professional 92890 Insurance Service Professional 92890 Edison, NJ, US Feb 7, 2026	Edison, NJ, US	Feb 7, 2026	Hybrid - 4 days per week
Insurance Service Professional 92719 Insurance Service Professional 92719 Irvine, CA, US Mar 7, 2026	Irvine, CA, US	Mar 7, 2026	Hybrid - 4 days per week
Insurance Service Professional 92676 Insurance Service Professional 92676 Denver, CO, US Mar 2, 2026	Denver, CO, US	Mar 2, 2026	Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93491 Insurance Onsite Relationship Specialist 93491 San Jose, CA, US Mar 3, 2026	San Jose, CA, US	Mar 3, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 93031 Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Mar 6, 2026	Bridgewater, MA, US	Mar 6, 2026	Fully Onsite
Head of Claims & Benefits Operations Head of Claims & Benefits Operations Cleveland, OH, US Mar 6, 2026	Cleveland, OH, US	Mar 6, 2026	Hybrid - 3 days per week

Results 1 – 25 of 39 Page 1 of 2

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