Sr. Technical Analyst


Date: Mar 31, 2023

Location: Lebanon, NJ, US

Company: New York Life Insurance Co

Location Designation:  



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Location Designation: Clinton, NJ or Jersey City, NJ - This is a hybrid position that only requires 3 days per week onsite.


New York Life Insurance (NYL) is seeking a highly talented, driven Technical Systems Analyst to join our dynamic, high-performing team focused on transforming the experience of purchasing insurance from NYL.  NYL is uniquely positioned for success on this journey thanks to our significant strategic advantage in insurance expertise and deep financial resources.  


The Analyst role is critical to delivering our innovation roadmap.  It requires a highly organized problem solver with a track record of working collaboratively as part of a cross-functional team to deliver complex multi-million-dollar projects.  The ideal candidate must have software implementation experience as well as a minimum of 4+ years of technical systems analysis or similar experience in a dynamic, complex, matrixed organization. If you are ready for a challenging role in a fast-paced environment, this position is for you.



  • Analyze business needs and translate those needs into business, functional and integration requirements suitable for consumption by the technology teams
  • Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, feasible, unambiguous, traceable, and verifiable
  • Ensure requirements are fully understood by configuration, development, integration, and testing teams to efficiently implement new features and enhancements
  • Support architects, designers and technical leads to design best practice solutions that satisfy business requirements. Requires understanding of data flow, system dependencies and interactions
  • Verifies that the solution meets the business, compliance, and technical requirements
  • Support business and technology teams to ensure key deliverables are met in an accurate timely manner
  • Partner with QA/UAT to design optimal test coverage based on acceptance criteria, business impact of defects, and technical risk for defects
  • Build trusted relationships across product owners and various solution delivery teams. Requires working across multiple NYL teams and vendors to ensure business functionality is understood and properly prioritized
  • Support change requests with project management and solution delivery teams to identify impact and prioritize
  • Provide requirement clarification to assist with troubleshooting, remediating and managing production issues and defects during normal business hours



  • 5 - 7+ years of experience doing system analysis/programmer analysis of complex and legacy systems
  • A good understanding of APIs and requirements relating to APIs; Mulesoft experience knowledge - preferred
  • Excellent communication skills: executive presence who can distill high level information and capture detailed, easy to read requirements
  • Create and implement requirements management plan and approach, including identification of stakeholders, decomposition of the project scope into manageable units
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoff between usability and performance needs.
  • Experience working with Rest, SOAP services
  • Have experience thinking through complex integrations and data flows
  • Experience working with databases. Ability to run SQL queries, understand entity relationship, understand
  • Track down data lineage, system of record, truth
  • Experience analyzing integrations with mainframe systems
  • Document current and future process flows, as well as business architecture documents using industry standard modeling techniques
  • Familiarity with financial and preferably insurance industry





Salary range: $95,000-$145,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88310




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